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2.0 - 5.0 years
2 - 3 Lacs
mumbai
Remote
Key Responsibilities: 1. Perform routine and preventive maintenance of Compressor to ensure proper operation. 2. Diagnose and repair mechanical, electrical, and instrument issues in Compressor & Dryers. 3. Conduct regular inspections to identify and resolve potential equipment malfunctions. 4. Prepare service reports, history and track service accordingly. 5. Provide technical guidance to customer in case of emergency if required. Skills and Qualifications: 1. ITI/ Diploma or equivalent technical experience. 2. Strong understanding of compressed air systems & industrial processes. 3. Problem-solving and troubleshooting skills. 4. Ability to work independently or in a team. 5. Willing to travel.
Posted 3 days ago
5.0 - 9.0 years
4 - 9 Lacs
mumbai
Work from Office
Business unit : Integrated Facilities Management Reporting to : Facility Manager Key stakeholders IFM Business Line Heads, Account Director, Client Real Estate Director and Senior Manager Direct reports Team consisting of 1. Technicians 2. BMS Operator 3. Facility Executive / Shift Supervisor Duties & responsibilities Support the FM with dotted line to Chief Engineer in managing the Mechanical, Electrical, Plumbing installations, Life Safety system, BMS within the facility; Responsible for preparation of critical spares list for all installations as per manufacturers recommendations and plan and maintain the required inventory at sites at all-time where the maintenance is carried out with in-house teams; Implement and oversee the pre-emptive maintenance programme to reduce the risk of sudden failures of critical equipment; Assist the AEM to review the maintenance/service practices of M&E Contractors to deliver quality work practices in line with the manufacturer recommendations; Maintain the logbooks, checklists and PPM schedules for all M & E installations; Manage Downtime/ Breakdowns; Arrange for ad-hoc M&E set ups as per the client requirement from time to time; Ensure the contractors follow the house rules at all times and the projects are handled with minimum inconvenience to the Client; Responsible to handle the shifts independently on all Engineering related matters; Responsible for daily reporting on M & E to the AEM; Generate Service maintenance reports on office equipment; Responsible for Purchasing and maintaining of spares and consumables, ensure minimum stock required maintained at all times. Generate Downtime and breakdown incident reports. Complete track of inspection, work orders and updation and closure in 360 tool with proper evidences or supporting documents. Request for raising ITSM based on PM work orders scheduled and notify respective vendor in advance Liaison with landlord for utility, common area lighting, water tank levels, domestic, fire, status of lift health to ensure 100% uptime Strictly adhere to the usage of PPEs and LOTO at all time by in-house as well as vendor Issuance of necessary work permits for vendors Maintaining of various registers - Green card, Fire isolation / desolation, LOTO, complaints, etc. Rounds to be taken daily of critical areas and ensure that observations are recorded in Inspection tab Ensure compliance to all GRE OE standards and signoff. Ensure up keep of office maintained, liaise with soft service team, for the same Ensure strict adherence by the technicians on their deliverables Project coordination with vendors /soft services/others Aware of the maintenance cost/maintain a tracker Vendor management end to end Maintain cordial relationship with team and employees Well aware of escalation process Incident report detailed report with RCA Understanding of the AMC contracts /SLA Ensure all work orders/inspections is closed/carried out regularly Ensure the hand over and take over work activities during shift change over between technicians/BMS and amongst AFMs MIS and report generation as and when required Ensure customer complaints are attended during shift time including soft services Responsible to ensure housekeeping is well maintained during shift time in coordination with soft service team Sound like you? To apply you need to be: Experienced in Facility Management Open working in shifts Team handling experience Experience in managing Banking / BPO client would be an added advantage Performance objectives Assistant Manager, Facilities is responsible for developing, deploying, supporting, and managing the JLL India IFM function at client site. Key skills Facility Management Technical / Soft Services operations Excellent interpersonal and communication skills Good team handling skills Employee specification BE / Diploma / B. Tech in Electrical / Mechanical Engineering Minimum 5 years of relevant work experience Location: On-site Mumbai, MH Scheduled Weekly Hours: 48
Posted 4 days ago
2.0 - 5.0 years
2 - 6 Lacs
pune
Work from Office
What this job involves: Executing flawless technical activities As the go-to person in all things technical, youll keep the Company up to speed on operating and utilities costs. Together with the building manager, you will monitor the invoices for technical services rendered. Aside from these, youll keep an eye out on the maintenance practices of our contractors to ensure that their scope of work is aligned with manufacturer recommendations and our own preventive maintenance standards. Youll also oversee the repair and maintenance of cooling and heating systems, plumbing and water supply, electricity and lighting fixtures, and other equipment and supplies. Moreover, youll be in charge of performing routine inspection, inventory and documentation of these systems. Providing sound leadership to boost results Ensuring smooth day-to-day operation is a responsibility that requires impeccable leadership skills. Youll demonstrate this by overseeing our electricians and their scope of work. Youll also work closely with pretty much everyone across the board--from superiors to peers and subordinates. Aside from our internal teams, youll also be the main point of contact for our vendors for all maintenance services. Churning out reports will also be part of your mandate. In this role, youll monitor our maintenance activities, and produce daily and weekly summary reports on these activities. Sound like you To apply you need to have: Technical competence like no other Working for a global real estate leader like JLL, you must demonstrate technical expertise that will help you go head-to-head with some of the industrys most brilliant minds. Having said so, the ideal candidate must be a degree holder with at least three years experience in the field. Likewise, you must possess a strong working knowledge of policies, building maintenance and people management. Proven expertise in the principles and techniques of carpentry, electrical, plumbing, and general property management may also give you an edge in getting the job.
Posted 4 days ago
2.0 - 5.0 years
2 - 6 Lacs
faridabad
Work from Office
What this job involves: Executing flawless technical activities As the go-to person in all things technical, youll keep the Company up to speed on operating and utilities costs. Together with the building manager, you will monitor the invoices for technical services rendered. Aside from these, youll keep an eye out on the maintenance practices of our contractors to ensure that their scope of work is aligned with manufacturer recommendations and our own preventive maintenance standards. Youll also oversee the repair and maintenance of cooling and heating systems, plumbing and water supply, electricity and lighting fixtures, and other equipment and supplies. Moreover, youll be in charge of performing routine inspection, inventory and documentation of these systems. Providing sound leadership to boost results Ensuring smooth day-to-day operation is a responsibility that requires impeccable leadership skills. Youll demonstrate this by overseeing our electricians and their scope of work. Youll also work closely with pretty much everyone across the board--from superiors to peers and subordinates. Aside from our internal teams, youll also be the main point of contact for our vendors for all maintenance services. Churning out reports will also be part of your mandate. In this role, youll monitor our maintenance activities, and produce daily and weekly summary reports on these activities. Sound like you To apply you need to have: Technical competence like no other Working for a global real estate leader like JLL, you must demonstrate technical expertise that will help you go head-to-head with some of the industrys most brilliant minds. Having said so, the ideal candidate must be a degree holder with at least three years experience in the field. Likewise, you must possess a strong working knowledge of policies, building maintenance and people management. Proven expertise in the principles and techniques of carpentry, electrical, plumbing, and general property management may also give you an edge in getting the job.
Posted 4 days ago
2.0 - 6.0 years
0 Lacs
rajkot, gujarat
On-site
As a Service Engineer at Sree Sakthi Group of Companies in Gujarat, Rajkot, your primary responsibility will be to provide technical support and maintenance services for our products and systems. With a focus on troubleshooting, repairing, and maintaining equipment, you will play a crucial role in ensuring customer satisfaction and excellent service delivery. Your key responsibilities will include the installation, configuration, and maintenance of equipment at customer sites, performing routine and preventative maintenance tasks, diagnosing and troubleshooting technical issues both on-site and remotely, providing technical support and training to customers, and documenting all service activities comprehensively. Furthermore, you will collaborate with the engineering and product development teams to enhance product reliability, ensure compliance with safety and quality standards, and travel to customer locations as required for service calls. To excel in this role, you should possess a Bachelor's degree in engineering (Electrical, Mechanical, or a related field) or equivalent work experience, along with proven experience as a Service Engineer or in a similar technical support capacity. Strong technical knowledge of relevant products and systems, exceptional problem-solving and analytical skills, excellent communication and interpersonal abilities, independent work capabilities, effective time management skills, willingness to travel frequently, and a valid driver's license are essential qualifications. You must be prepared to work in diverse environments, including customer sites that may expose you to varying weather conditions, and have the physical capacity to lift and move equipment when necessary. Flexibility to work outside regular business hours and a commitment to upholding safety measures are also required. In return, we offer a competitive salary with performance-based incentives, health insurance, and other benefits, as well as opportunities for professional development and career advancement. At Sree Sakthi Group of Companies, we cultivate a collaborative and inclusive company culture where innovation, integrity, and employee growth are paramount. If you are ready to leverage your technical expertise, problem-solving skills, and customer service orientation in a dynamic environment, we invite you to apply for this exciting opportunity by submitting your resume and a cover letter highlighting your experience and suitability for the role to hr@sreesakthiindia.com. Join us in our journey of delivering excellence and creating lasting customer relationships.,
Posted 1 week ago
8.0 - 13.0 years
10 - 14 Lacs
mumbai, maharashtra, india
On-site
Roles and responsibilities: Operational Management: Overseeing day-to-day facility operations, including soft services, administration, technical, maintenance, repairs, and cleanliness. Administrative & Soft Services Management: Overseeing housekeeping, pantry, cafeteria, and other administrative and soft services day-to-day operations. Inventory management: Tracking Inventory, forecasting demand, placing weekly, monthly orders, maintenance of AMC s, receiving and storing goods in stores. Managing the flow of inventory into and out of the stores, monitoring stock levels, regularly checking inventory levels to ensure they are sufficient to meet demand and optimizing supply chain without any wastage or excess of inventory. Staff Management, supervising all facility support staff, including technicians, maintenance personnel, office attendants, pantry, and housekeeping staff, assigning and aligning. Support day-to-day operations including attendance, records, reporting etc. Asset & space management, workstation and management of overall facilities. Asset Insurance support and management. Maintenance and Repairs, regularly inspecting buildings, equipment, and systems to identify and address potential problems. Installing, maintaining, and repairing various systems, including electrical, plumbing, HVAC, and other equipment s. Must have knowledge and ability to perform efficiently Planned Preventive Maintenance schedules. Diagnose issues, identify root causes, and implement effective solutions. Perform routine checks and preventive maintenance to ensure systems operate efficiently and prevent future issues. Maintaining accurate records and reports of maintenance activities, repairs, and equipment inventories is a key part of the role. Maintenance work complies with safety regulations and company policies. Coordinate with other trades and technicians to ensure smooth operation of systems. Vendor and contract management, communication & co-ordination with pan India and global vendors for facility services and managing their performance. Managing contracts and effective communications with vendors and service providers for various facility needs. Raise Purchase requisition in the system for products & facility services, tracking & maintenance of PO and agreements. Invoice & cost management & reporting. Budget Management: Creating, managing and controlling the facility budget. Record, control, management & reporting. Communication and Liaison: Acting as a point of contact for facilities-related issues and liaising with stakeholders & global clients. Effectively communicating and collaborating with internal, external team, departments, stakeholders like pan India vendors, global vendors, staff, contractors, and management, regarding over all facilities, operations, maintenance issues and updates. Problem-Solving ability - Identifying and addressing issues related to facility maintenance and overall operations. Compliance: Management of governmental documents, registration, agreements, notices etc. Ensuring compliance with 100% accuracy and adherence to safety standards, health regulations, environmental guidelines, industry regulations and other relevant standards. Emergency planning and crisis management, developing and implementing emergency plans and procedures. Project Planning and Execution, leading the planning, scheduling, and execution of any facility projects. Planning and overseeing various maintenance and renovation projects, including renovations, refurbishments, and office relocations. Quality Implementing and maintaining quality control systems and procedures. Identifying areas for improvement and implementing changes to enhance quality and efficiency. Analyzing data related to quality performance to identify trends and areas for improvement Data management, analysis & maintaining records of all activities, operations, equipment, products, services internal & external and other relevant data. Quality check, records, tracking, reporting, maintaining the documents, fulfilling compliance. Qualifications Bachelors Degree in any stream Diploma / Certification programs in Facilities Management or related fields. Any relevant education or licenses. Experience: Minimum 8 years experience in corporate MNCs in facility management, maintenance, or a related field is generally required. MS Office must - Knowledge of Power BI, Advance Excel Must. ERP Knowledge Preferred.
Posted 1 week ago
4.0 - 8.0 years
2 - 5 Lacs
hubli, karnataka, india
On-site
Roles and Responsibilities : Overseeing maintenance across the organization. Taking care of administrative activities. Delegating tasks to the subordinates. Reporting day to day activities to the management. Addressing queries and giving solutions. Enforce sound safety and housekeeping practices. Coordinating as well as supporting to the other departments. Outstanding organizational and leadership abilities. Key Skills: Good at communication. Good interpersonal skills.
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
indore, madhya pradesh
On-site
The job involves preparing for work by accepting workshop orders, checking their completeness, registering vehicles, and driving them to the workplace. You will be responsible for using checklists during vehicle reception to ensure proper performance of work steps. In terms of repair and maintenance, you will need to research workshop information, prepare equipment, and perform maintenance services according to manufacturers" specifications and maintenance schedules. This includes visual inspections, adjustments, changing operating fluids, replacing wear parts, identifying deviations, and providing feedback to customers. You will also be handling tasks such as resetting maintenance systems, exchanging defective parts, ensuring cleanliness of customers" vehicles, and documenting work performed. Collaborating with system or Diagnosis Technicians for specific repair operations is also part of the job. After completing tasks, you will pass on the vehicle, clean the workplace, and return the workshop order. This is a full-time, permanent position with a day shift schedule. The work location is in person, and the expected start date is 20/03/2025.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
delhi
On-site
The AMC Sales Manager is responsible for driving sales and revenue growth through the renewal of existing AMC contracts, generating incremental business from current customers, acquiring new customers, and ensuring overall revenue generation for the organization. The ideal candidate will have a strong sales background, excellent negotiation skills, and a deep understanding of IT infrastructure and maintenance services. Key Responsibilities: Renewal Business - Proactively manage the renewal process for existing AMC contracts, ensuring a high retention rate and minimizing churn. - Maintain strong relationships with existing clients, understanding their needs and ensuring satisfaction with current services. - Negotiate contract terms and conditions to secure renewals, balancing customer satisfaction with company profitability. Incremental Business - Identify opportunities to upsell and cross-sell additional services and solutions to existing customers. - Conduct regular consultations with clients to identify new needs and offer relevant services. - Develop strategies to grow existing accounts, increasing the overall value of each customer. New Acquisition - Identify and target potential new customers through research, networking, and cold outreach. - Generate leads through various channels, including industry events, referrals, and digital marketing. - Present company services and solutions to prospective clients, highlighting benefits and ROI. Revenue Generation - Meet or exceed monthly and quarterly sales targets for renewals, incremental business, and new acquisitions. - Maintain a robust sales pipeline, accurately forecasting sales and managing opportunities through the sales cycle. - Provide regular reports on sales activities, pipeline status, and revenue forecasts to management. Qualifications: - Bachelors degree in business, Marketing, IT, or a related field. - Minimum of 5 years of sales experience in IT infrastructure services or a related industry. Skills: - Strong negotiation and closing skills. - Excellent communication and interpersonal skills. - Proven ability to manage and grow client accounts. - Knowledge of IT infrastructure and maintenance services. - Ability to work independently and as part of a team. Attributes: - Self-motivated and goal-oriented. - Strong problem-solving abilities. - Ability to handle multiple priorities and meet deadlines.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
As a Customer Service & Sales Engineer at Ducom, located in Mumbai, you will be responsible for a wide range of service and sales activities to ensure client satisfaction and drive business growth. In terms of service responsibilities, you will oversee the installation and commissioning of Ducom equipment at client sites, ensuring proper functioning and client satisfaction. Additionally, you will provide technical support to clients for the optimum use and correct operation of tribometers. It will be your responsibility to schedule and perform routine maintenance, recommend and sell consumables and spares, and handle breakdown maintenance to ensure optimal performance and longevity of Ducom equipment. You will also conduct training sessions for client staff on operating and maintaining Ducom equipment, as well as manage AMC services regularly to provide ongoing support and maintenance. Quality assurance is key, and you will need to ensure adherence to quality standards in all service activities to uphold the company's reputation for excellence. Keeping accurate records of service activities, including service reports, spare inventory, and client communication, will also be part of your duties. On the sales front, you will be expected to build and maintain relationships with clients to effectively understand and promote Ducom's solutions. Implementing sales strategies to achieve targets, expanding and maintaining market presence, and conducting product presentations and demonstrations to potential clients will be crucial. Understanding client needs, budget, and required timelines to prepare accurate quotes, negotiating terms and pricing with clients, processing sales orders efficiently, and staying updated on market trends and competitor activities to identify new business opportunities are also part of the role. To qualify for this position, you should have a Bachelor's (B.E) or Master's (M. Tech) degree in mechanical engineering, electrical engineering, instrumentation, mechatronics, or a related field. A relevant diploma with field experience may also be considered. With a minimum of 2 years of experience in service roles within the instrument, test equipment, machine tool industry, or similar, you should possess strong technical knowledge and experience in installation, troubleshooting, and maintenance. Excellent communication and interpersonal skills, sales acumen, the ability to work collaboratively with cross-functional teams, and flexibility to travel frequently to client sites are essential for success in this role.,
Posted 2 weeks ago
2.0 - 5.0 years
2 - 6 Lacs
gurugram
Work from Office
About This Role Team Overview The Mobility and Employment Tax Enablement Lead will be a key member of the Payroll & Employment Tax Team This person understands the fast-paced financial services environment, is a subject matter global mobility and employment tax expert, who will support the evolution of Payroll & Employment Tax Ecosystem This dynamic role will implement new process to manage employment tax operations across the globe and support The Organization to operate at scale, The Payroll & Employment Tax Team provides internal tax advisory, develops key tax-related policy and drives strategic and tactical initiatives supporting the organizations mobile and remote employee population Success is defined by streamlining operations, while managing the scalability, risks and costs of the mobility practices in the changing work environments, The role collaborates closely with teams across HR professionals in a multifaceted work environment including Payroll, Immigration, Compensation & Benefits, Talent Acquisition, Mobile Employee Operations, as well as partners outside of HR in Corporate Tax, Finance and Legal & Compliance, Responsibilities Preparing assignment/relocation cost estimates with relocation, tax and social security costs Generating Talent Mobility Letters based on agreed templates, Maintaining and updating mobility databases and tax vendor systems Reviewing invoices from our relocation partners and tax vendors to check for accuracy, process for payment, Assist with the Global Business Travel Tax program, identify shadow reporting requirements globally and manage the US state to state payroll requirements due to business travel, Managing tax compliance processes with tax vendors support for BlackRocks mobile population including tracking payroll payments for the mobile population and ensuring accurate reporting in payroll of the employees, Getting Tax payments made to tax authorities/settlements with employees, Coordinate with Tax vendor and Payroll to administer reimbursements and gross ups to the employees and manage statutory / internal deadlines for tax reporting, Manage Tax Equalized (TET) accruals, BT Tax Advances monthly GL reconciliations, advise on multi-country payroll requirements for all mobility policy types, comp collect and imputes, Support the complexities of employer reporting and tax withholding obligations associated with the delivery of incentive compensation for RSUs, Cash Bonuses and other Deferred Compensation Programs to domestic and mobile employees in multiple jurisdictions, Responding to general mobility queries (including reporting requests, basic immigration/tax queries etc) Supporting process documentation, development, and maintenance, Manage ServiceNow tax escalations from employees and other stakeholders, Support finance-related activities including program budgeting & total cost reporting, Qualifications Bachelors/Master's degree in accounting, Finance or a related field Minimum of 1+ years of Global Mobility experience in employment tax, global personal income tax compliance and consulting, global compensation, rewards, mobility consulting in fast-paced environment Preferred candidate to have combined Big4 Accounting firm and hands on Financial Services industry experience in developing policies and ability to provide guidance and recommendations for scaling the Global Mobility programs, Understanding of HR processes and HR information systems like Workday, ServiceNow, Business Traveler Tracking and Equity Administration systems Knowledge and experience working with tax, legal, compensation and immigration issues, Ability to leverage Global Mobility knowledge to influence talent strategy related to organizational and leadership development, Excellent organization and communication skills with great attention to detail, while focusing on stringent deadlines, managing concurrent high priority initiatives Ability to work on assignments that are complex in nature, requiring judgment in resolving issues or making recommendation, Our Benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about, Our hybrid work model BlackRocks hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week Some business groups may require more time in the office due to their roles and responsibilities We remain focused on increasing the impactful moments that arise when we work together in person aligned with our commitment to performance and innovation As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock, About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being Our clients, and the people they serve, are saving for retirement, paying for their childrens educations, buying homes and starting businesses Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress, This mission would not be possible without our smartest investment the one we make in our employees Its why were dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive, For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: linkedin/company/blackrock BlackRock is proud to be an Equal Opportunity Employer We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law,
Posted 2 weeks ago
0.0 - 1.0 years
2 - 3 Lacs
ahmedabad, jaipur, rajkot
Work from Office
ARROW POWERTECH PVT LTD is looking for Service Engineers to join our dynamic team and embark on a rewarding career journey Provide technical support and maintenance services for equipment and systems. Diagnose and troubleshoot technical issues, conducting repairs and replacements as needed. Perform routine inspections and preventive maintenance to ensure optimal performance. Collaborate with customers to understand their needs and provide effective solutions. Maintain accurate records of service activities and equipment status. Stay updated with advancements in technology and industry best practices to provide high-quality service.
Posted 3 weeks ago
2.0 - 6.0 years
5 - 9 Lacs
mumbai
Work from Office
About the team: Role Summary/Purpose Under general guidance and minimal supervision of Service and After Sales Team, you will perform a wide range of engineering tasks and ensures proper installation, inspection, service and commissioning of ZF marine products and services. The Control Engineer will also provide technical support for installation and commissioning of projects and provide maintenance, breakdown emergency support and remote troubleshooting. What you can look forward to as a Control/Service Engineer Perform Inspection and troubleshooting activities at site locations to diagnose problems, determine appropriate resolution, and implements corrective action working along with the Team of Service Engineers and technicians. Service and Maintenance of ZF propulsion control system (Thrusters and Gearboxes) for customers worldwideaccording to the requirements. Submission of technical reports accordance with ZF guidelines and Standards followed. Perform installation, Pre-commissioning and commissioning activities at customer site locations.Must be capable of working unsupervised and leading small teams. Under the direction of Service Manager, perform a wide range of engineering tasks to ensure the technical integrity and properinstallation and commissioning of ZF Marine propulsion system and its controls. Your profile as a Control/Service Engineer Should be Diploma/BE/BTECH graduate in EEE/ECE/Mechanical Develop presentations and provide training and instruction to customers on system operations. Promote sales of maintenance services and spare parts. Perform other related engineering tasks to facilitate proper commissioning and customer satisfaction Provide continuous, 24 hours by 7 day a week, support in response to customer calls for service Why you should choose ZF in India Innovative Environment : ZF is at the forefront of technological advancements, offering a dynamic and innovative work environment that encourages creativity and growth. Diverse and Inclusive Culture : ZF fosters a diverse and inclusive workplace where all employees are valued and respected, promoting a culture of collaboration and mutual support. Career Development: ZF is committed to the professional growth of its employees, offering extensive training programs, career development opportunities Global Presence : As a part of a global leader in driveline and chassis technology, ZF provides opportunities to work on international projects and collaborate with teams worldwide. Sustainability Focus: ZF is dedicated to sustainability and environmental responsibility, actively working towards creating eco-friendly solutions and reducing its carbon footprint. Employee Well-being : ZF prioritizes the well-being of its employees, providing comprehensive health and wellness programs, flexible work arrangements, and a supportive work-life balance.
Posted 3 weeks ago
2.0 - 5.0 years
4 - 5 Lacs
coimbatore
Work from Office
RESPONSIBILITY: Should have Good communication, technical & Service skills (Service process, Documentation, Failure Analysis etc) Candidate experience in field service from industrial automation product (motors, geared motors) is preferred. Providing service support to customers based on SRF from sales Providing technical support to sales engineers/customer Planning and attending pending service jobs Attending emergency service jobs within the target time frame Inspecting customer units, making a failure analysis if possible at site and sending the service estimate as per the service guidelines to concerned sales engineer Servicing geared-motors at customers place to the extent possible based on written confirmation from sales Servicing geared-motors at Service-Center to the extent possible based on written confirmation ahead from sales Arranging for sending geared-motors which are not possible to be serviced locally to the assembly plant for service estimate and co-ordination with Tech dept for completion of the job based on written confirmation from sales Service training of customers engineers as per the request from sales. Maintaining the complete documentation of service orders and files. Up dation of the records in the system for the branch and for the Head Office. Give feedback to maintain necessary spares inventory at branch to ensure quick service response in coordination with Branch Manager / Regional Manager. Maintain the Service center and all the required tools, tackles, equipment in good working condition and timely maintenance of the same
Posted 3 weeks ago
10.0 - 12.0 years
20 - 25 Lacs
maharashtra
On-site
About the job Role Overview The Service Head at ALAN Electronic Systems Private Limited plays a pivotal role in ensuring world-class post-sales support and lifecycle maintenance of ALANs medical device portfolio. This role is central to strengthening ALANs brand credibility by delivering reliable, timely, and empathetic technical service to our partners, surgeons, and healthcare institutions across India. This is a leadership role requiring deep technical understanding of electronic surgical devices, as well as strong field service management skills. The Service Head is expected to establish robust systems for installation, training, preventive maintenance, and complaint resolution while building and managing a high-performing service team and partner ecosystem across regions. The ideal candidate will have a proven background in medical device service operations, field support leadership, and customer experience enhancement. They must demonstrate the ability to implement scalable service systems, manage KPIs across geographies, and proactively reduce downtime and service-related escalations. At ALAN, we believe that ownership is a way of being. The Service Head must drive accountability, speed, and quality across the support lifecyclefrom first installation to post-warranty careenabling long-term trust and superior outcomes for our partners and end users. Key Responsibilities The Service Head will be responsible for building and leading a proactive, technically sound, and customer-oriented service ecosystem. Responsibilities include: - Lead and manage the nationwide service operations of ALANs medical devices, with a strong focus on uptime, quality, and customer satisfaction. - Build and expand ALANs Service Stations across pan India, ensuring robust after-sales support through timely service delivery, streamlined movement of spare parts, standardized service SOPs, and regular training programs for field engineers to maintain high-quality service standards across all locations. - Develop, Update and implement structured SOPs for installation, user training, preventive maintenance, and breakdown resolution. - Monitor and manage service KPIs, including turnaround time (TAT) and customer satisfaction index (CSAT). - Train and lead ALAN and Sales Partners service engineers, ensuring they adhere to ALANs technical, behavioral, and ethical standards. - Establish escalation protocols for high-priority or repeated complaints, involving relevant stakeholders across departments. - Oversee spare parts management, service inventory planning, and warranty/AMC administration. - Track regulatory and safety compliance related to service documentation, installation records, and device traceability. - Drive a data-first mindset to reduce complaint recurrence through trend analysis, root cause identification, and corrective actions. - Engage directly with key hospitals, KOLs, and channel partners, ensuring top-tier experience and long-term service relationships. - The Service Head will be responsible for driving ALANs service operations through the OTIFZE modelensuring every task is completed On Time, In Full, and with Zero Error, reflecting our commitment to reliability, precision, and excellence. Required Qualifications: - Bachelor's or master's degree in biomedical engineering, Electronics, or related technical field. - Minimum 10 years of experience in service or field support in the medical device industry, with at least 3-5 years in a leadership role. - Hands-on experience in servicing electronic surgical devices, diagnostic systems, or OT equipment. - Strong understanding of regulatory expectations related to installation, post-sales support, and complaint traceability. - Proven ability to lead service teams, drive accountability, and build customer-centric support culture. - Strong communication and coordination skills across departments and external stakeholders. Why Join ALAN in This Role? This is not just a service roleits a chance to redefine what support means in the Indian medical device industry. At ALAN, we are building a culture where service is not reactive, but proactive, and where support is not just technical, but deeply human. As the Service Head, you will be the bridge between product excellence and customer experience, shaping how our innovations are trusted and adopted on the ground. You will work at the heart of the customer lifecyclewhere every resolved issue, every satisfied surgeon, and every working device contributes to saving lives and building ALANs promise. If youre someone who believes service is a mission and not a job, this role is your opportunity to build, lead, and elevate one of ALANs most important pillars
Posted 3 weeks ago
6.0 - 8.0 years
11 - 16 Lacs
saharanpur
Work from Office
Could you be the full-time Maintenance Team Leader in Saharanpur were looking for? Your future role Take on a new challenge and apply your leadership and technical expertise in a dynamic and innovative field. Youll work alongside dedicated and collaborative teammates. You'll play a critical role in ensuring the smooth operation of maintenance services, supporting the Maintenance Manager, and leading your team to deliver exceptional results. Day-to-day, youll work closely with teams across the business (Industrial, Engineering, EHS, Quality, and SCM), oversee planned maintenance and modernization activities, and contribute to continuous improvement initiatives. Youll specifically take care of team management and operational excellence, but also ensure compliance with safety and quality standards. Well look to you for: Leading and coordinating the team to meet maintenance and servicing requirements. Delivering start-of-shift and end-of-shift briefings to ensure alignment and clarity. Ensuring compliance with EHS policies and fostering a safe working environment. Monitoring team performance and providing real-time updates to the Maintenance Manager. Encouraging continuous improvement and supporting process optimization initiatives. Developing team skills and identifying training needs to enhance overall performance. All about you We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead, weve listed some that we think will help you succeed and grow in this role: A Bachelors degree in Electrical or Mechanical Engineering (BE or B.Tech). Experience in rolling stock maintenance, preferably 6-8 years. Knowledge of rail depot operations and industry regulations. Proven ability to lead and motivate a team. Familiarity with SAP systems and MS Office tools (Word, Excel, PowerPoint). Strong problem-solving skills and the ability to work under stringent timelines. Proficiency in English and Hindi.
Posted 3 weeks ago
2.0 - 6.0 years
5 - 9 Lacs
mumbai
Work from Office
About the team: Role Summary/Purpose Under general guidance and minimal supervision of Service and After Sales Team, you will perform a wide range of engineering tasks and ensures proper installation, inspection, service and commissioning of ZF marine products and services. The Control Engineer will also provide technical support for installation and commissioning of projects and provide maintenance, breakdown emergency support and remote troubleshooting. What you can look forward to as a Control/Service Engineer Perform Inspection and troubleshooting activities at site locations to diagnose problems, determine appropriate resolution, and implements corrective action working along with the Team of Service Engineers and technicians. Service and Maintenance of ZF propulsion control system (Thrusters and Gearboxes) for customers worldwideaccording to the requirements. Submission of technical reports accordance with ZF guidelines and Standards followed. Perform installation, Pre-commissioning and commissioning activities at customer site locations.Must be capable of working unsupervised and leading small teams. Under the direction of Service Manager, perform a wide range of engineering tasks to ensure the technical integrity and properinstallation and commissioning of ZF Marine propulsion system and its controls. Your profile as a Control/Service Engineer Should be Diploma/BE/BTECH graduate in EEE/ECE/Mechanical Develop presentations and provide training and instruction to customers on system operations. Promote sales of maintenance services and spare parts. Perform other related engineering tasks to facilitate proper commissioning and customer satisfaction Provide continuous, 24 hours by 7 day a week, support in response to customer calls for service
Posted 3 weeks ago
0.0 - 3.0 years
1 - 4 Lacs
pune
Work from Office
"Responsible for managing Annual Maintenance Contracts (AMC) including client coordination, renewals, site visits, service quality, ERP updates, vendor liaison, reporting, invoicing, and ensuring timely maintenance & compliance."
Posted 3 weeks ago
8.0 - 12.0 years
0 Lacs
kozhikode, kerala
On-site
You are an experienced and proactive Area Manager in Service (Electronics) entrusted with the responsibility to lead and manage service operations across multiple locations. Your primary focus will be on ensuring efficient service delivery, customer satisfaction, and adherence to service standards. Your key responsibilities will include managing and overseeing after-sales service operations across assigned branches or service centers. You will be in charge of ensuring timely installation, repair, and maintenance services for all electronic products. It will also be your responsibility to drive service KPIs such as TAT (Turnaround Time), FTR (First Time Resolution), and customer satisfaction scores. Additionally, handling escalated customer complaints and ensuring prompt resolutions will be crucial. You will lead a team of Service Engineers/Technicians, ensuring proper training and performance tracking. Coordinating with vendors and OEMs for warranty claims, parts, and service support will also fall under your purview. Monitoring and controlling service costs and improving operational efficiency will be essential, as well as preparing reports on service performance and suggesting areas for improvement. To excel in this role, you must possess a Bachelor's/Diploma in Electronics/Electrical Engineering or a related field and have more than 8 years of experience in the service industry as an Area Manager or Team Leader. Strong leadership and team management skills are a must, along with excellent communication, problem-solving, and customer handling abilities. A willingness to travel across locations as required is also necessary. This position is based in Calicut and is a full-time job. The benefits include life insurance, and the work schedule is during the day shift with a performance bonus included. If you are a dedicated professional with a passion for service management in the electronics industry, we invite you to apply for this challenging and rewarding opportunity.,
Posted 1 month ago
5.0 - 8.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
We at Computacenter hiring for Associate Service Architect with Presales experience for Bangalore location. Life on the team At Computacenter, we pride ourselves on fostering a culture that emphasizes diversity, inclusivity, and collaboration. We are committed to building supportive and rewarding relationships, celebrating success, and treating everyone with respect. Our focus is on putting customers first, keeping our promises, and considering long-term sustainability in all our decisions. What you will do Accept and verify customer requirements for maintenance services Develop and harmonise an efficient design based on the maintenance service spectrum and customer requirements: Develop a detailed Statement of work including delimitations Coordinate with and deliver the final service concept for deals won to the implementation and provision units. Develop proposal documents, statements of work and supplementary presentations for internal bid reviews Develop delivery concepts (process presentation, feasibility analysis, coordinate with internal and external delivery units, ITSM processes and workflows, required tools, interfaces) Responsible for the creation of internal cost calculations, evaluation and verification based on empirical values and benchmarks, as well as the determination of target prices for future maintenance services Coordinate and handover the final service concept for deals won with the implementation and delivery units Position new services with target customers and collaborate in the development and expansion of strategic/new business areas of delivery. Assessment of Risks and Opportunities in the Respective Design, Including Necessary (Counter-)Measures for Risk Mitigation Monitor the current deal pipeline to identify potential maintenance service components Identify and report cost drivers and process variables to highlight potentials for cost reduction and develop clear solution approaches to leverage them Provide detailed expertise on services, supporting technologies and the capabilities and strengths of the individual service units Introduce, present and explain maintenance services to internal and external customers Obtain offers from external partners to validate competitiveness What you will need 5 - 8 years of overall experience with IT and 4 years of experience with Network / IT Infrastructure with Presales experience. University degree in (business) informatics, economics or natural sciences or comparable professional training of at least three years in a specialised field Good understanding of the IT service market More than 3 years of professional experience in service sales or sales. Mature knowledge of the service process and calculation of offers in the business line Good knowledge of factory services extended SLA services and remote services Proven knowledge of creating reliable calculations, risk identification and assessment Good knowledge of maintenance services and processes Good knowledge of strategy, tactical behaviour and optimal conditions with the manufacturer Structured and goal-oriented work as a prerequisite for the preparation of a calculation offer within the time limits Confident demeanour and presentation skills Reliability, independence, ability to work in a team Good written and spoken English skills Personal flexibility and willingness to travel Show more Show less
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
ahmedabad, gujarat
On-site
As a leading provider of innovative engineering solutions specializing in automation machinery and clean room equipment, MK TECH is dedicated to delivering top-notch engineering solutions to enhance productivity and reliability for clients. Our commitment to quality and customer satisfaction drives us to continuously improve and innovate our services to meet industry demands. Your role at MK TECH will involve setting project scope, timelines, and budget, as well as resource planning and activities scheduling. You will work closely with various stakeholders, oversee all project management and operations, and analyze risks to ensure timely and cost-effective project delivery. Compliance with internal guidelines and regulatory standards is crucial, along with managing project controls functions such as planning, scheduling, cost estimation, and control. You will be responsible for planning, monitoring, and controlling project execution to ensure delivery within time and budget parameters, while optimizing resource utilization. Implementing best practices, ensuring continuous improvement in cost control, estimation, planning, change management, and scheduling will be key aspects of your role. Acting as a focal point for project and delivery personnel in resolving project controls issues is essential. In addition, you will establish performance measurement programs, maintain electrical and field instruments, address technical issues with vendors, identify automation opportunities, program and test robots, and manage automation systems. Providing technical expertise, conducting Root Cause Analysis, improving customer satisfaction, and managing project schedules will also be part of your responsibilities. Ideally, you should hold a Bachelor's degree in Engineering or Project Management with a minimum of 2+ years of experience in after-sales service or technical support. Strong organizational and time management skills, proficiency in Microsoft Office, and the ability to travel to customer sites are required. This role is based in Sanand, Ahmedabad, Gujarat. Local applicants are encouraged to apply, and PR or foreigner candidates can also be considered, subject to company discretion if no suitable local candidates are available. In return, you will have the opportunity to work alongside and learn from best-in-class talent, take on a leadership role, and be part of a fantastic work culture at MK TECH.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
The service and support team maintains direct contact with customers pre-sale or post-sales or both. Customer service includes communication via telephone, email, chat or through other social media platforms. Supports sales team by developing and maintaining positive customer relations with clients/customers, which can substantially affect service and/or product revenue(s). Ensures delivery of objectives and client expectations are met in accordance with contractual obligations. Work with various departments to meet maintenance services sales goals, receive and understand accurate account of equipment failures. Conduct technical training courses for customers and/or employees in the use of complex situations for multiple products. Interact with customer and functional organizations to develop specifications for content of courses. Post-sale technical support services to customers, including installation, troubleshooting, problem resolution and maintenance of products and services. Responsibilities are within the technical customer support function as a generalist or in a combination of disciplines: product support specialist, product support analyst, systems integration engineer, technical support, customer service, customer training, sales support. Minimum High School diploma, University student or graduate. Technical experience strongly desired. Demonstrates good time management and priority setting skills. Demonstrates effective teamwork skills. Demonstrates ability to work under pressure and handling complexity. Proficient English and Spanish written and oral communication skills. Must be organized, able to multi-task and work in all areas as needed. Proven analytical and troubleshooting skills. Excellent customer service skills. Travel Industry background is desired. Experience with travel distribution/reservation systems (Sabre, Galileo, Amadeus). ITIL/ XML/ SQL/ API Programming. Experience using Salesforce CRM tool.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
As the Facilities Management Manager, your primary objective is to lead and oversee all aspects of Facilities Management, Property Operations, and Maintenance Services across multiple sites. Your role will involve strategic planning and hands-on execution to ensure the safe, efficient, and cost-effective operations of physical infrastructure while maintaining high service standards. Your responsibilities will include: 1. Facility & Property Management: You will be responsible for managing the day-to-day operations of all facilities, such as commercial properties, offices, and warehouses. This includes overseeing critical systems like HVAC, plumbing, electrical, fire safety, and elevators, as well as implementing energy efficiency and space utilization strategies. 2. Maintenance & Infrastructure Upkeep: You will develop and execute preventive and predictive maintenance schedules, oversee civil repair, renovation, and expansion projects, and ensure timely resolution of breakdowns and maintenance complaints. 3. Vendor & Contract Management: Managing outsourced service providers for housekeeping, security, landscaping, and technical services will be part of your responsibilities. You will negotiate contracts, service-level agreements (SLAs), and evaluate vendor performance. 4. Compliance, Safety & Sustainability: Ensuring adherence to statutory compliances, including fire, safety, environment, and building codes, will be crucial. You will also promote sustainability through green building initiatives and waste management. 5. Budgeting & Cost Control: You will prepare facility operating budgets, track expenses, and implement cost control measures. Identifying and executing cost-saving opportunities without compromising quality or safety will be essential. 6. Team Leadership & Stakeholder Management: Leading a team of facility engineers, supervisors, and admin staff will be part of your role. You will also liaise with internal stakeholders, leadership, landlords, and regulatory authorities to ensure effective communication and coordination. Overall, as the Facilities Management Manager, you will play a key role in ensuring the smooth functioning and efficiency of the facilities while maintaining high standards of service and compliance.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
The service and support team maintains direct contact with customers pre-sale or post-sales or both. Customer service includes communication via telephone, email, chat or through other social media platforms. Supports sales team by developing and maintaining positive customer relations with clients/customers, which can substantially affect service and/or product revenue(s). Ensures delivery of objectives and client expectations are met in accordance with contractual obligations. Work with various departments to meet maintenance services sales goals, receive and understand accurate account of equipment failures. Conduct technical training courses for customers and/or employees in the use of complex situations for multiple products. Interact with customer and functional organizations to develop specifications for content of courses. Post-sale technical support services to customers, including installation, troubleshooting, problem resolution and maintenance of products and services. Responsibilities are within the technical customer support function as a generalist or in a combination of disciplines: product support specialist, product support analyst, systems integration engineer, technical support, customer service, customer training, sales support. Minimum High School diploma, University student or graduate. Technical experience strongly desired. Demonstrates good time management and priority setting skills. Demonstrates effective teamwork skills. Demonstrates ability to work under pressure and handling complexity. Proficient English and Spanish written and oral communication skills. Must be organized, able to multi-task and work in all areas as needed. Proven analytical and troubleshooting skills. Excellent customer service skills. Travel Industry background is desired. Exposure to Excel, GCP, AWS, Mongo, SQL, Python Programming. Experience using Salesforce CRM tool.,
Posted 1 month ago
2.0 - 6.0 years
2 - 3 Lacs
Panipat
Work from Office
Responsibilities: Operation & maintenance of 33KV VCB, ACB, 33 KV TRANSFORMER, HT/ LT PANELS, Motors ETC. Hand on experience in Earth Pit Testing, Cable & Motor Insulation Testing, Thermography, Protective Relays, Elect SLD Power and Control wiring
Posted 1 month ago
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