Junior Sales Executive

Job Title:

About the Role

well-groomed

Key Responsibilities

1. Sales Generation

• Assist customers in selecting jewellery that suits their style, preferences, and requirements.
• Promote new arrivals and current collections to meet and exceed individual sales targets.
• Provide expert information on product features, quality, design, and craftsmanship.
• Consistently achieve and surpass monthly sales targets.

2. Customer Relationship Management

• Build and maintain long-term relationships with customers to foster loyalty and repeat business.
• Address inquiries and resolve post-purchase concerns in a professional manner.
• Conduct timely follow-ups to ensure customer satisfaction and engagement.

3. Store Operations

• Ensure the store is well-maintained, clean, and reflects a luxury environment.
• Handle billing and transaction documentation accurately and efficiently.
• Support inventory updates and maintain premium product displays.

4. Product & Market Knowledge

• Stay informed on current jewellery trends, luxury designs, and gemstone details.
• Offer guidance on jewellery care, customization, and repair services.
• Monitor market competitors and share insights for improvement.

5. Promotions & Marketing

• Actively participate in in-store events, promotional campaigns, and client outreach programs.
• Share customer feedback and insights to enhance marketing and merchandising strategies.

6. Team Collaboration

• Work closely with store managers and team members to meet overall store targets.
• Share customer preferences and emerging trends to support buying and planning decisions.

Key Skills & Qualifications

• Education:

  Minimum High School Diploma

• Experience:

  Minimum 4 years of experience in luxury or ultra-luxury jewellery retail sales

• Communication:

  Strong verbal and interpersonal skills in English and local languages

• Sales:

  Demonstrated success in achieving sales targets

• Customer Service:

  Customer-centric with excellent problem-solving abilities

• Product Knowledge:

  In-depth understanding of jewellery materials, cuts, stones, and craftsmanship

• Presentation:

  Professionally groomed with a refined and polished appearance

Working Hours

• 10 hours per day, aligned with store schedules

Employee Benefits

• Provident Fund (PF)
• Paid Leave
• Daily Snacks
• Annual Bonus
• Health Insurance
• Growth & Development Opportunities
• Supportive and Collaborative Work Environment