Junior IT Support Apprentice

Role Overview: Vcheck is a human-led, technology-enabled due diligence background check firm based in New York City. They specialize in risk-based assessments for various purposes like lending, investments, KYC, vendor onboarding, M&A, IPOs, executive placements, and third-party portfolio risk. Founded in 2012, Vcheck has experienced rapid growth and industry recognition. Key Responsibilities: - Provide first-level technical support to end-users for hardware, software, and network issues. - Assist in the installation, configuration, allocation, and maintenance of computer systems and peripherals. - Troubleshoot common IT problems and escalate complex issues to senior support staff. - Support network connectivity and basic server operations. - Perform any other duties as assigned. Qualifications Required: - Recent graduate in Information Technology, Computer Science, or a related technical field. - Foundational understanding of operating systems (Windows, macOS), basic networking concepts, and common office applications. - Good communication and interpersonal skills with a customer-service orientation. - Eagerness to learn new technologies and adapt to evolving IT environments. Additional Details: Vcheck offers hands-on experience in a real-world IT support setting, mentorship from experienced IT professionals, exposure to various IT systems, software, and infrastructure, and a supportive learning environment focused on skill development. Please note that Vcheck uses AI-powered tools during the talent acquisition process for accuracy and efficiency. If you are committed to excellence and good at what you do, Vcheck welcomes you to apply and encourages you to come as you are.,