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4.0 - 9.0 years

5 - 9 Lacs

mumbai

Work from Office

Your Role Deploy and configure network devices, including routers, switches, firewalls, and wireless access points, following industry-standard deployment procedures and best practices. Implement and configure Cisco Identity Services Engine (ISE) for Network Access Control (NAC) and TACACS+, ensuring secure access to network resources. Configure and troubleshoot network connectivity issues, using industry-standard troubleshooting tools and techniques. Perform network testing and validation, ensuring that the network meets performance and security requirements, including validating NAC and TACACS+ configurations. Create and maintain network documentation, including diagrams, configurations, and procedures, adhering to industry-specific documentation standards. Your Profile 4-12 years of experience in network engineering or deployment, with experience in Automotive technology manufacturing. Solid understanding of networking protocols and technologies (e.g., TCP/IP, routing, switching, VLANs, wireless), and their application in specific industry contexts. Experience with network hardware from Cisco, Juniper, or other major vendors, and the ability to configure and troubleshoot these devices. Proven experience implementing and troubleshooting Cisco Identity Services Engine (ISE) for NAC and TACACS+. Excellent troubleshooting and problem-solving skills, with the ability to diagnose and resolve complex network issues, including NAC and TACACS+ related problems. What will you love working at Capgemini Would be working in cutting-edge cloud IT infra technology with high performance capability team Career Growth & Global Exposure Focus on Innovation, Cloud, Security & Automation Inclusive Culture & Strong Support System

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6.0 - 8.0 years

5 - 7 Lacs

homnabad

Work from Office

Role & responsibilities Computer System Validation, Net working, Backup Restoration, Server Management Preferred candidate profile Perform daily and monthly backup of QC dept instrument connected systems and Restoration of server connected systems and standalones. Monitoring the online documentation as per cGMP requirement. Installation of software's and hardware's antivirus, MS-Office, adobe reader etc Network printer and shared installation and maintenance.

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4.0 - 6.0 years

15 - 20 Lacs

pune

Work from Office

Key Responsibilities: 1. System Maintenance and Monitoring: o Install, configure, and maintain operating systems, servers, and applications. o Monitor system performance and ensure system availability and reliability. o Conduct regular system health checks and updates. 2. Network Administration: o Configure and troubleshoot local area networks (LAN), wide area networks (WAN), and VPN connections. o Manage firewalls, routers, and switches to ensure secure and stable network connectivity. o Monitor network traffic and address connectivity issues promptly. 3. User Support: o Provide technical support to users, addressing hardware, software, and network-related issues. o Create and manage user accounts, permissions, and access controls in accordance with company policies. o Assist with onboarding new employees by setting up user accounts and devices. 4. Backup and Recovery: o Develop and maintain backup strategies to ensure data integrity and availability. o Perform regular backups and restore operations when necessary. 5. Security Management: o Implement and maintain IT security policies and protocols to safeguard company data. o Monitor for security breaches and vulnerabilities, applying updates and patches as needed. o Conduct regular audits to ensure compliance with security standards. 6. Documentation and Reporting: o Maintain detailed documentation of system configurations, processes, and procedures. o Prepare reports on system performance, incidents, and improvements. 7. Continuous Improvement: o Research and recommend upgrades, tools, and technologies to enhance system performance and reliability. o Collaborate with other teams to support IT projects and business objectives. Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. Proven experience as a System Administrator, Network Administrator, or similar role. Strong knowledge of operating systems (e.g., Windows, Linux, macOS) and server management. Familiarity with virtualization tools (e.g., VMware, Hyper-V) and cloud platforms (e.g., AWS, Azure). Hands-on experience with firewalls, routers, and networking protocols. Understanding of IT security principles and best practices. Excellent troubleshooting and problem-solving skills. Preferred Skills: Experience with scripting languages such as PowerShell, Bash, or Python. Certifications like Microsoft Certified: Azure Administrator, CompTIA Server+, or Cisco Certified Network Associate (CCNA). Familiarity with database management and storage solutions. Mandatory Key Skills Server Management,Bash,Python,Linux,Vmware,Aws,Microsoft Azure,Powershell,Mac,Firewall,Networking,System Administration,Lan,Wan,Technical Support,Network Administration,Microsoft Windows,Ccna,Hyper-V,Vpn,Cisco,Network Connectivity,Troubleshooting*

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2.0 - 5.0 years

3 - 6 Lacs

pune

Work from Office

About The Role Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Cloud Contact Center Operations Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Operations Engineer, you will support the operations and manage delivery for production systems and services based on operational requirements and service agreements. A typical day involves collaborating with team members to ensure seamless service delivery, monitoring system performance, and addressing any operational challenges that arise. You will engage in proactive problem-solving and contribute to the continuous improvement of operational processes, ensuring that all services meet the established standards and expectations.RRD Skill Genesys Cloud Level:- 9 Experience:- Above 6 years Key Responsibilities Genesys Cx cloud contact center solutions and Oracle SBC development, Configuration, and support Responsible for handling day-to-day contact center operations, requirements, and issues Provide L3 / L4 support for operational activities including basic troubleshooting of associated services on cloud on AWS platform. Good understanding about Genesys Cloud - Account Settings, People and Permission, Directory, Integration, Architect Call flow design, Documents, Telephony, Contact Center, Message, Architect, Predictive Engagement, Routing, Performance and Engagement, Troubleshooting, Workforce Management, Outbound, Knowledge, Quality. Troubleshoot and provide timely resolutions to production support issues. Trunks SIP, ISDN PRI and BRI, Analog trunks Network connectivity to the Genesys Cloud and Agents. Ability to identify the issues by reading logs Agents, SIP Messages, ISDN logs, Debug, Wireshark. Understanding of contact center reporting and customization Vendor and Service Provider management for resolving issues. Troubleshoot and provide timely resolutions to production support issues. Review code and provide feedback relative to best practices and improving performance. Detailed understanding of the network connectivity and connectivity to the Genesys Cloud environment Understanding of contact center reporting and customization Vendor management for resolving major production issues. Sending daily and weekly status reports to Client and Project Manager Understand requirements from client and create design documents. Prepare technical solutions and effort estimation for the projects. Planning, coordinating, tracking, and executing Migrations. Identify process improvement areas and define new processes. Identify automation areas and implement the automations to optimize the team efforts. Mentoring team members to achieve target timelines and deliverables. Handling escalations related to project deliverables. Coordinating with vendors on process improvement areas and ensure to have those in place. Motivating team members to upskill / cross skill. Prepare and present client and management dashboards. Technical ExperienceSound technical knowledge and hands-on experience on Genesys Cloud Implementation and maintenance of the Genesys Cloud solutions. Ability to solve complex technical issues within the Contact Center technology environment. Thorough knowledge and well versed with Genesys Cloud application. Extensive experience in resolving contact center related issues. Knowledge of IVR, routing and reporting concepts including monitoring tools Implementation and solution design experience to create new setup and installation of CTI interfaces and integrations. Management and troubleshooting of complex client contact center environments. Implement the changes/network as applicable, test the changes and handover to customer. Expertise on ITIL processes and project management. Hands-on experience on Genesys Cx cloud solutions development, Configuration and support and AWS cloud platform knowledge is preferred. Candidate is expected to work with their internal telecom, infra groups the support Genesys Cloud and Oracle implementation. Genesys Cx cloud WEBRTC with SIP flows Hands on PureCloud Technology suite applications. Hands-on experience on developing flows using Genesys Architect Hands on in Architect Scripting using JavaScript and SDKS Hands on in Web Services Integration (3rd party) Hands on in Custom Reports (Rest API). Hands-on experience on Configuration setup like IVR, Interaction Routing, WFM, Dialer and Scripter. Hands on experience Oracle SBCs, ECB, EOM and SDM deployment, Header manipulation, SIP, ISDN, Analog trunks call routing configuration, Session agent configuration. Require strong Analytics/troubleshooting skills and ability find issues by reading logs SIP, ISDN and platform logs. Good To haveExposure on Call and Screen Recording Solutions Knowledge on traditional telephony solutions Knowledge in the following technical areas:CTI,PBX/ACD, WEB/Internet, MS Windows, SQL server, Database knowledge, VOIP, Computer H/W & Networking, clusters, Domain / workgroup / AD, Cloud platforms Genesys Cx Cloud development would be good to have. AWS knowledge is also preferred. Professional Attribute Minimum 6 years of hands-on experience on contact center solutions Experience in implementing and managing complex contact center solutions. Good understanding of procedures, application, and concepts within own subject area (and understanding them in the context of the business) Team handling / people management, good communication skills. Self-driven, target oriented. Excellent communication skills. Previous experience working with cross geography teams. Ready to work in shift Education Bachelors degree in engineering preferred. Additional Information:- The candidate should have minimum 2 years of experience in Infrastructure Service Management.- This position is based at our Coimbatore office.- A 15 years full time education is required.-Should be comfortable for 24x7 support Qualification 15 years full time education

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1.0 - 5.0 years

0 Lacs

tiruppur, tamil nadu

On-site

You will provide support for escalated desktop, laptop, and peripheral issues on various operating systems including Windows, macOS, and Linux. Your responsibilities will include troubleshooting hardware failures, software errors, and network connectivity problems such as LAN, Wi-Fi, and VPN issues. Additionally, you will be managing user accounts and permissions through Active Directory and O365. As part of your role, you will be responsible for installing, configuring, and maintaining operating systems and enterprise applications. It will be essential to ensure security compliance by handling patching, antivirus software, and enforcing policies. Documenting solutions, maintaining a knowledge base, and generating incident reports will also be a crucial aspect of your duties. You may be required to assist with system upgrades, migrations, and various IT projects. This position offers flexibility in work schedule and the opportunity to work in person at the designated location. This job is suitable for candidates looking for Full-time, Contractual / Temporary, Fresher, Internship, or Freelance opportunities with a contract length of 6 months.,

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

You will be responsible for providing technical hardware, software, and connectivity problem resolution to all client computers and users. This involves diagnosing issues and guiding users through step-by-step solutions in a user-friendly and professional manner. You will also offer one-on-one end-user training when necessary, assist engineers and technicians, troubleshoot printer problems, and collaborate with next-level support to resolve complex issues. Additionally, you will conduct hardware and software maintenance and reporting as needed, all within the client's office in [Location]. As a Client Site Services Engineer, you will primarily serve a specific client by offering on-site deskside and on-site support for all client issues. This includes responding to service tickets, resolving first-level end-user problems, and escalating Tier 2 issues to the next level of support. You will also liaise with third-party vendors for warranty service repair and dispatch as required. Your primary responsibilities will involve identifying, diagnosing, and resolving first-level problems for end-users across various technologies such as workstations, laptops, terminal services, Citrix sessions, software, hardware, network connectivity, Internet services, server-related issues, and new computer technology in a call center environment. You will effectively communicate solutions to end-users, provide one-on-one problem resolution for client software and connectivity, and ensure all client issues and resolutions are properly documented in the designated ticketing system. Moreover, you will be responsible for setting up and configuring end-user PC desktop hardware, software, and peripherals both on-site and remotely. This includes diagnosing and resolving network or local printer problems, PC hardware issues, basic server problems, email, Internet, VPN, and local-area network access problems. You will coordinate timely repairs of PC equipment under third-party vendor maintenance agreements and perform minor desktop hardware repairs for equipment not covered by such agreements. In addition to hands-on technical support, you will assist in creating materials for end-user FAQs and procedural knowledgebase articles, provide support to Tier 2-3 staff with problem research and documentation, and act as remote hands for engineering staff on-site as needed. To excel in this role, you must deliver technical customer support professionally, troubleshoot a wide range of technical computer-related problems, differentiate between first and second-level end-user issues, evaluate and solve workstation problems, support and train end-users in various software applications, and stay updated on new computer technology. You should also maintain cooperative relationships, demonstrate sensitivity and respect for a diverse population, and represent the company effectively and professionally at all times. Your knowledge should encompass desktop operating systems, software applications, basic hardware for workstations and laptops, network systems and management principles, Internet technologies, change control procedures, and basic electrical safety procedures. Candidates for this position should have a minimum of 3+ years of experience providing end-user support for PC desktop and application software, installing, upgrading, troubleshooting, and repairing personal computers in a corporate networked environment, supporting Microsoft applications and management software, and providing support for an enterprise-level user base in legal or financial services industries. Additionally, candidates should hold a CompTIA A+ Certification or equivalent experience and a CompTIA Net+ Certification or equivalent experience.,

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10.0 - 13.0 years

12 - 16 Lacs

mumbai suburban, mumbai (all areas)

Work from Office

Opportunity with Nandan Petrochem Ltd. a Nandan Group Company for oils, lubricants and greases business as a Manager - IT who will be based in our Head Office at Goregaon East in Mumbai . JOB PROLES & RESPONSIBILITIES OF THE CANDIDATE : ERP & Database Management: Oversee and maintain the SAP Business One ERP system and its server infrastructure, ensuring optimal performance, proper configuration, and data integrity. This includes managing the underlying SQL Server database (backups, tuning, and upgrades) and troubleshooting any ERP or database issues to minimise downtime. Network & Connectivity: Ensure robust IT operations across 28 plants and the Head Office by maintaining reliable network connectivity (LAN/WAN) and server infrastructure at all locations. Monitor and optimise network performance between sites, and troubleshoot connectivity issues promptly to minimise downtime and support business continuity. IT Security: Implement and manage comprehensive IT security measures. Configure and monitor firewalls and VPNs for secure network access, enforce Data Loss Prevention (DLP) policies to protect sensitive information, and conduct regular Vulnerability Assessment and Penetration Testing (VAPT) to identify and address security vulnerabilities across the organisations systems. Server & VM Management: Oversee the administration of all servers (physical and virtual) and virtual machines (VMs) , including system updates, patch management, and ensuring high availability and performance. Manage the issuance and renewal of SSL certificates for secure system access and website transactions, maintaining up-to-date encryption across services. Systems & Hardware Oversight: Supervise enterprise communication and hardware systems. Manage the Mobile Device Management (MDM) platform to control and secure company mobile devices, oversee corporate telephony systems ( EPABX/PBX ) to ensure uninterrupted voice communication, and coordinate the maintenance of CCTV and surveillance systems in alignment with IT and security policies. Team Leadership: Lead and mentor a team of 6 IT professionals, providing guidance, training, and performance management to ensure effective IT support and project delivery. Coordinate with other departments (e.g. Finance, Operations) to align IT systems (such as SAP Business One) with business needs and processes and ensure that technology initiatives support overall organisational goals. Vendor Management: Manage relationships with external IT vendors and service providers, including hardware suppliers, software/ERP vendors, telecom and ISP partners, and IT consultants. Negotiate contracts and procurement terms, ensure compliance with agreed service level agreements (SLAs), and supervise vendor performance to obtain quality and cost-effective services. IT Projects & DR Planning: Plan and implement IT projects and upgrades (e.g. system enhancements, new site integrations, technology rollouts) while minimising disruption to ongoing operations. Develop and maintain disaster recovery and business continuity plans for critical systems, to ensure rapid restoration of services in case of system failures or outages. Test backup and recovery processes periodically to guarantee data protection. Internet & Cloud Services: Oversee external-facing IT services and infrastructure. Monitor and maintain stable internet connectivity for all sites by liaising with ISPs and ensuring adequate bandwidth and redundancy. Manage the hosting of company websites and web applications, including domain management and DNS/SSL configurations. Supervise any server colocations or cloud services used for off-site backups or system hosting, ensuring they meet the companys availability and security standards. REQUIRED QUALIFICATIONS & CERTIFICATIONS : Education: Bachelors degree in Computer Science, Information Technology, or a related field (masters degree or MBA in IT management is a plus). Experience: Minimum 10 years of progressive IT experience, including significant exposure to network and server administration (preferably in a multi-site or manufacturing environment). Certifications: Cisco Certified Network Associate (CCNA) certification required. Microsoft Certified Systems Engineer (MCSE) (or equivalent Microsoft certification) – required. ERP Expertise: Extensive hands-on experience with SAP Business One ERP software, including system administration, user support. Database Skills: Strong proficiency in managing Microsoft SQL Server and SAP B1 HANA databases (as used by SAP Business One), including performing backups, restores, queries, and performance tuning. Infrastructure Knowledge: Solid understanding of IT infrastructure components – servers, storage, networking (TCP/IP, switching, routing), and network security fundamentals (firewalls, VPN, SSL). Should be well-versed in system security best practices and backup/recovery techniques. Virtualisation: Experience in managing virtualisation platforms (e.g. VMware or Hyper-V ) for server consolidation and application deployment. Ability to create, configure, and maintain VMs and troubleshoot virtual environment issues. Multi-site IT Management: Proven capability in supporting IT operations across multiple locations. Prior experience connecting and managing networks for branch offices or plant sites is highly desirable. DESIRED SKILLS & COMPETENCIES : Leadership: Strong leadership and team management abilities, with a proven track record of managing and motivating IT teams to achieve goals. (Experience in leading a diverse IT team is highly valued.) Communication: Excellent verbal and written communication skills to liaise effectively with team members, vendors, and senior management. Able to explain technical concepts in clear terms and provide user-friendly guidance to non-IT staff. Problem-Solving: Exceptional analytical and problem-solving skills, with a proactive approach to diagnosing and resolving complex technical issues. Ability to remain calm under pressure and make informed decisions during critical outages or incidents. Project Management: Strong project management and organisational skills. Capable of planning, prioritising, and executing multiple IT projects simultaneously (e.g. system upgrades, deployments) while meeting deadlines and budgets. Technical Acumen: Up-to-date with current IT trends and emerging technologies. Enthusiasm for continuous learning and professional development (e.g. new security technologies, cloud services, IoT relevant to manufacturing). Vendor & Stakeholder Management: Adept at negotiating with vendors and managing contracts. Skilled in building positive relationships with external partners and internal stakeholders, ensuring expectations are clear and deliverables are met. Attention to Detail: High attention to detail in documentation, configuration management, and enforcing compliance with IT policies/standards. Familiarity with ITIL processes or similar IT service management best practices is an advantage.

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2.0 - 7.0 years

7 - 11 Lacs

thane

Work from Office

Job Requirements Should have experience in executing maintenance activities in Steel Melting Shop Hands on commissioning in BOF, Laddle Furnace, Degasser, Hot Metal Desulphurization is an added advantage. Offer technical expertise to maintenance people like supervisor, foreman, and technicians Expertise in organizing, planning coordination of day-to-day maintenance activities Strategize on maintenance, work instruction and methods. Create plant preventative maintenance procedures Plan routine maintenance of plant equipment/ Instruments. Schedule and obtain project material and manpower. Check work-in-progress and during completion to meet specifications. Documentation and preparation of daily progress reports and maintenance logs Should have deep knowledge in siemens PLC Automation ( Siemens PLC- S7-300/400/400H/1200/1500). Preventive, Predictive and Breakdown Maintenance jobs and periodic inspection associated with PLC system including all the software hardware aspect of programming and networking well versed with PCS-7 CFC charts Experience in troubleshooting in Fault finding, repair and replacement of control /instrumentation cable between PLC, RIO panel and field devices Should have knowledge of Electrical control system, Server Hardware, handling different software related to automations. Preventive, Predictive and Breakdown Maintenance of Level-1 and Level-2 Networks, Servers, Engineering Stations, Emergency Workstation, HMI, View Monitors, Laptops, Printers, active and passive components etc Should have an ability to identify and troubleshoot the malfunctions, replacing parts and components. Should be familiar with safety procedures while carrying out electrical work Keep good Coordination and Communication, good relationship with Team members and Client Should be familiar with Report preparation, PPT Excel. Qualification requirements You should have minimum 5/2 yearsexperience preferably in siemens PLC Automation, Network servers along with bachelors degree in Commuter/Instrumentation/Electrical/ Electronics engineering Experience in commissioning of Siemens Automation system Experience in Steel Plant is mandatory

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1.0 - 3.0 years

4 - 7 Lacs

panchkula

Work from Office

Microtech Infoserve is looking for IT Support Engineer (Field) to join our dynamic team and embark on a rewarding career journey Provide technical support: Respond to user inquiries, diagnose and resolve hardware, software, and network problems This includes troubleshooting issues related to desktops, laptops, printers, mobile devices, and other IT peripherals Help desk support: Receive and respond to user help desk requests via phone, email, or ticketing system Prioritize and manage multiple issues simultaneously, ensuring timely resolution and excellent customer service Install and configure systems: Set up new computer systems, install operating systems, software applications, and hardware components Ensure that systems are properly configured and optimized for performance User training and guidance: Educate end-users on basic computer operations, software usage, and best practices Provide guidance and assistance in utilizing IT resources effectively and securely Network troubleshooting: Troubleshoot network connectivity issues, including LAN, WAN, and internet connectivity Collaborate with network administrators and service providers to resolve complex network problems Data backup and recovery: Perform regular data backups, ensuring the integrity and availability of critical information Assist users in data recovery and restoration in case of system failures or data loss incidents IT documentation: Maintain accurate documentation of support activities, including ticket resolutions, troubleshooting steps, and knowledge base articles Contribute to the development and maintenance of IT policies, procedures, and user manuals System upgrades and maintenance: Assist in the deployment of software updates, patches, and system upgrades Conduct routine maintenance tasks, such as system monitoring, performance tuning, and preventive maintenance activities Security and antivirus management: Implement and enforce security measures to protect computer systems and data from unauthorized access, malware, and other security threats Update antivirus software and ensure systems are protected against known vulnerabilities Collaborate with IT team: Work closely with other IT team members, including system administrators, network engineers, and developers, to resolve complex technical issues and contribute to IT projects and initiatives

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1.0 - 3.0 years

4 - 7 Lacs

panipat

Work from Office

Microtech Infoserve is looking for IT Support Engineer (Field) to join our dynamic team and embark on a rewarding career journey Provide technical support: Respond to user inquiries, diagnose and resolve hardware, software, and network problems This includes troubleshooting issues related to desktops, laptops, printers, mobile devices, and other IT peripherals Help desk support: Receive and respond to user help desk requests via phone, email, or ticketing system Prioritize and manage multiple issues simultaneously, ensuring timely resolution and excellent customer service Install and configure systems: Set up new computer systems, install operating systems, software applications, and hardware components Ensure that systems are properly configured and optimized for performance User training and guidance: Educate end-users on basic computer operations, software usage, and best practices Provide guidance and assistance in utilizing IT resources effectively and securely Network troubleshooting: Troubleshoot network connectivity issues, including LAN, WAN, and internet connectivity Collaborate with network administrators and service providers to resolve complex network problems Data backup and recovery: Perform regular data backups, ensuring the integrity and availability of critical information Assist users in data recovery and restoration in case of system failures or data loss incidents IT documentation: Maintain accurate documentation of support activities, including ticket resolutions, troubleshooting steps, and knowledge base articles Contribute to the development and maintenance of IT policies, procedures, and user manuals System upgrades and maintenance: Assist in the deployment of software updates, patches, and system upgrades Conduct routine maintenance tasks, such as system monitoring, performance tuning, and preventive maintenance activities Security and antivirus management: Implement and enforce security measures to protect computer systems and data from unauthorized access, malware, and other security threats Update antivirus software and ensure systems are protected against known vulnerabilities Collaborate with IT team: Work closely with other IT team members, including system administrators, network engineers, and developers, to resolve complex technical issues and contribute to IT projects and initiatives

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1.0 - 3.0 years

4 - 7 Lacs

karnal

Work from Office

Microtech Infoserve is looking for IT Support Engineer (Field) to join our dynamic team and embark on a rewarding career journey Provide technical support: Respond to user inquiries, diagnose and resolve hardware, software, and network problems This includes troubleshooting issues related to desktops, laptops, printers, mobile devices, and other IT peripherals Help desk support: Receive and respond to user help desk requests via phone, email, or ticketing system Prioritize and manage multiple issues simultaneously, ensuring timely resolution and excellent customer service Install and configure systems: Set up new computer systems, install operating systems, software applications, and hardware components Ensure that systems are properly configured and optimized for performance User training and guidance: Educate end-users on basic computer operations, software usage, and best practices Provide guidance and assistance in utilizing IT resources effectively and securely Network troubleshooting: Troubleshoot network connectivity issues, including LAN, WAN, and internet connectivity Collaborate with network administrators and service providers to resolve complex network problems Data backup and recovery: Perform regular data backups, ensuring the integrity and availability of critical information Assist users in data recovery and restoration in case of system failures or data loss incidents IT documentation: Maintain accurate documentation of support activities, including ticket resolutions, troubleshooting steps, and knowledge base articles Contribute to the development and maintenance of IT policies, procedures, and user manuals System upgrades and maintenance: Assist in the deployment of software updates, patches, and system upgrades Conduct routine maintenance tasks, such as system monitoring, performance tuning, and preventive maintenance activities Security and antivirus management: Implement and enforce security measures to protect computer systems and data from unauthorized access, malware, and other security threats Update antivirus software and ensure systems are protected against known vulnerabilities Collaborate with IT team: Work closely with other IT team members, including system administrators, network engineers, and developers, to resolve complex technical issues and contribute to IT projects and initiatives Extensive knowledge in the installation, configuration, administration, and optimization of system performance.

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2.0 - 6.0 years

0 Lacs

ludhiana, punjab

On-site

As a Technical Support Specialist at our organization, you will be responsible for providing day-to-day technical assistance to Grasim users. This includes addressing any issues related to hardware, software, or network connectivity in a timely and efficient manner. Your primary duties will involve receiving and verifying materials, as well as following up with internal teams to ensure that work is completed promptly. You will also be responsible for monitoring the execution of site-related tasks in collaboration with the Site IT Lead. Additionally, you will play a key role in extending network connectivity to temporary office setups at various locations within the site. This will require coordination with IT and OT vendors to facilitate project-related activities and ensure seamless operations. The ideal candidate for this role should have a strong technical background, excellent communication skills, and the ability to work effectively both independently and as part of a team. If you are passionate about providing technical support and thrive in a dynamic work environment, we would love to hear from you.,

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0.0 - 4.0 years

0 Lacs

kochi, kerala

On-site

As a hardware technician/Part-time Business Development Executive (BDE) at our company, you will play a crucial role in supporting and maintaining computer systems and peripherals. Your responsibilities will include installing, configuring, testing, troubleshooting, and repairing hardware. Additionally, you will collaborate with the hardware and other teams to lead daily preventative maintenance activities, provide network connectivity to customers, and offer hands-on support for equipment at both our main office and co-location sites. Furthermore, you will assist the sales team in lead generation and customer handling, implementing new sales ideas, and improving methods to enhance customer satisfaction. To excel in this role, you should hold a degree or diploma in any stream and possess proficiency in computer hardware-related tasks. Strong communication skills in English, Malayalam, and Hindi are essential, along with familiarity with the Microsoft Office suite of applications. This position is ideal for individuals seeking a part-time opportunity with the flexibility to work on a full-time basis. As a member of our team, you will receive benefits such as cell phone reimbursement. The work schedule is during day shifts, and the job location requires in-person presence for effective performance. We eagerly anticipate reviewing your application and resume for this exciting opportunity to join our team as a hardware technician/Part-time BDE.,

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

As an Infoscion, you will play a crucial role in supporting the consulting team throughout various project phases. Your responsibilities will include aiding in problem definition, effort estimation, diagnosis, solution generation, design, and deployment. You will actively explore alternative solutions through research, including literature surveys, vendor evaluations, and building proof of concepts (POCs). Requirements will be derived from business needs, processes will be defined, and detailed functional designs will be created based on these requirements. You will be involved in configuring solution requirements, diagnosing issues, seeking clarifications, and identifying solution alternatives. Contributing to unit-level and organizational initiatives to deliver high-quality, value-adding solutions to customers will also be part of your role. If you are passionate about helping clients navigate their digital transformation journey, this opportunity is tailored for you. In terms of technical requirements, you will focus on providing solutions within the OCI footprint based on customer requirements. The role requires expertise in implementing OCI solutions, understanding business requirements, and mapping them to proposed solutions. You should have a proven track record of assessing client Oracle workloads and technology landscapes for OCI suitability, including network and security design for complex architectures. Your responsibilities will also involve onsite and offshore communication, driving ongoing implementation support, and network connectivity establishment in Oracle Cloud. You should possess logical thinking, problem-solving skills, and the ability to collaborate effectively. Being aware of the latest technologies and trends, having domain knowledge, and suggesting technology solutions for process improvements are also key aspects of the role. Preferred Skills: - Technology: Oracle Cloud - OCI (Oracle Cloud Infrastructure),

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

About LegalZoom LegalZoom is dedicated to making legal help accessible to all. The company revolutionized the legal industry in 2001 with the introduction of online services and cutting-edge technology. Since then, millions of customers have relied on LegalZoom to officially establish and manage businesses, safeguard brands and intellectual property, and provide for loved ones through wills and trusts. As a pioneer in the industry for over two decades, LegalZoom prioritizes innovation in all its endeavors. The team consists of creative problem solvers who are committed to developing legal and tax products that have a positive impact on society. LegalZoom values diversity, equality, and inclusion, ensuring that every individual's voice is heard and appreciated. Together, the team works towards democratizing the law and making a tangible difference in the lives of millions. Where We Work This hybrid role necessitates working from the Bangalore office for a minimum of 2 days per week, with additional flexibility based on business requirements. Overview LegalZoom is seeking a ServiceDesk analyst to support the internal IT infrastructure, encompassing access management, local and network connectivity, and workstation assistance. The ideal candidate will handle incident tickets related to the Windows infrastructure, VPN, and cloud-based tools. Strong communication skills and a compassionate approach towards assisting LegalZoom employees are essential qualities for this role. Responsibilities - Record, track, and document service desk requests, detailing the troubleshooting process until resolution. - Aid staff with the setup, configuration, and ongoing functionality of desktops, laptops, printers, peripheral devices, and software within specified standards. - Configure, install, and troubleshoot Windows OS and supported applications. - Configure, install, and troubleshoot macOS and relevant applications. - Troubleshoot mobile devices like Android smartphones, iPads, iPhones, and mobile security software. - Deliver consistent, high-quality customer service support to all users, including management levels. - Collaborate with infrastructure, boarding, and site ops teams to identify and resolve end-user issues. - Address incoming helpdesk tickets promptly. - Manage and troubleshoot VPN access, incorporating multi-factor authentication. - Support network printers, industrial mail scanners, and barcode devices. - Administer user access to Active Directory and Single Sign-On. - Coordinate IT help tickets efficiently and assist colleagues in resolving complex issues. - Maintain accurate inventory records of internal assets. - Configure and relocate computer equipment as needed. - Collaborate with vendor support contacts to rectify technical problems with desktop computing equipment and software. Requirements - Minimum of 5 years of IT application and tool experience. - Background in a corporate helpdesk environment. - Proficiency in Azure, Google Workspace, Microsoft 365, Slack, ServiceNow, Atlassian Tools, and Zoom is preferred. - Familiarity with Windows On-premise Active Directory. - Experience supporting PC, Mac, and Mobile devices. - Exposure to cross-functional teams for On/Offboarding and Asset Management. - Knowledge of antivirus solutions, encryption, and mobile device security. - Previous experience in liaising with external vendors to report and resolve technical issues.,

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0.0 - 4.0 years

0 Lacs

kottayam, kerala

On-site

You are a motivated IT Executive (Fresher) who will be responsible for providing technical support and maintaining IT infrastructure in the automobile sector. Your main tasks will include assisting with IT operations at manufacturing plants, service centers, or corporate offices, as well as troubleshooting hardware, software, and network connectivity issues. You will also be involved in setting up and configuring various IT equipment such as desktops, laptops, printers, and scanners. Your key responsibilities will involve providing both on-site and remote technical support to plant and office users, monitoring and maintaining IT inventory, managing security tools and software licenses, and documenting issues and solutions accurately. Additionally, you will be required to coordinate with vendors for equipment repair or maintenance when necessary. To qualify for this position, you should have a Bachelor's degree in IT, Computer Science, or a related discipline. You should possess basic knowledge of Windows OS, networking, and Microsoft Office tools, along with an understanding of hardware components and peripheral devices. Good communication skills, problem-solving abilities, and a willingness to learn industry-specific software used in automobile operations are also essential for this role. This is a permanent position with benefits such as cell phone reimbursement, health insurance, leave encashment, and Provident Fund. The job entails day shift work and requires in-person presence at the designated work location.,

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13.0 - 17.0 years

0 Lacs

punjab

On-site

Job Description: You are looking for a Network Engineer with 13 years of experience in troubleshooting and a strong understanding of Linux server environments. The ideal candidate should be reliable, detail-oriented, and enthusiastic about network management and support. Responsibilities: - Monitoring and maintaining local and wide area networks (LAN/WAN). - Troubleshooting and resolving hardware, software, and network connectivity issues. - Configuring and managing networking devices such as routers, switches, and firewalls. - Working with Linux servers for basic administration tasks. - Providing technical support to ensure minimal downtime. Requirements: - Bachelors/Diploma in IT, Computer Science, or Networking. - 13 years of relevant experience in networking and Linux systems. - Good understanding of network protocols, security, and command-line operations. - Strong analytical and problem-solving skills. - Immediate joiners will be preferred. Benefits: - Competitive salary package. - Exposure to live projects and enterprise-level infrastructure. - Supportive work environment. - Career growth opportunities. This is a full-time permanent position with a day shift from Monday to Friday and the work location is on-site in Mohali / Chandigarh.,

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2.0 - 6.0 years

0 Lacs

haryana

On-site

As an IT Support Specialist, you will be responsible for providing exceptional technical assistance to our team, diagnosing and resolving hardware and software issues, ensuring smooth operation of IT systems, and delivering excellent customer service to end-users. You will be expected to provide timely and effective support to end-users via phone, email, or in person, addressing hardware, software, and network-related issues. Additionally, you will install, configure, and maintain computer systems, software applications, and network equipment to ensure optimal performance. Your role will involve diagnosing and resolving technical problems, using problem-solving skills and IT knowledge. You will create, modify, and manage user accounts, passwords, and access rights, and maintain accurate records of technical issues, solutions, and user interactions in the IT ticketing system. Assisting in applying software updates, security patches, and system upgrades, troubleshooting network connectivity problems, and assisting users with connectivity-related issues will also be part of your responsibilities. The ideal candidate should have a bachelor's degree in computer science, information technology, or a related field, with a minimum of 2 years of experience in IT support or a related role. Proficiency in troubleshooting hardware and software issues on various operating systems, excellent customer service and communication skills, strong problem-solving abilities, and familiarity with remote support tools are required. Preferred certifications include CompTIA A+, Microsoft Certified: Windows Server Fundamentals, and Cisco Certified Network Associate (CCNA). This full-time permanent position offers benefits such as a flexible schedule, health insurance, life insurance, and provident fund. The work location is in person, and the schedule includes evening shift, fixed shift, Monday to Friday, night shift, and US shift.,

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5.0 - 9.0 years

9 - 13 Lacs

hyderabad

Work from Office

Responsibilities Setup sensible permission defaults for seamless access management for cloud resources using services like aws iam, aws policy management, aws kms, kube rbac, etc. Understanding of best practices for security, access management, hybrid cloud, etc. Additional Responsibilities: Knowledge of advance kube concepts and tools like service mesh, cluster mesh, karpenter, kustomize etc Templatise infra IAC creation with pulumi and terraform, using advanced techniques for modularisation. Extend existing helm charts for repetitive stuff and orchestration, and write terraform/pulumi creation. Use complicated manual infrastructure setup with Ansible, Chef, etc. Certifications: AWS Certified Advanced Networking - Specialty AWS Certified DevOps Engineer - Professional (DOP-C02) Technical and Professional Requirements: should be able to write bash scripts for monitoring existing running infrastructure and report out. should be able to extend existing IAC code in pulumi typescript ability to debug and fix kubernetes deployment failures, network connectivity, ingress,volume issues etc with kubectl good knowledge of networking basics to debug basic networking and connectivityissues with tools like dig, bash, ping, curl, ssh etc knowledge for using monitoring tools like splunk, cloudwatch, kube dashboard andcreate dashboards and alerts when and where needed. knowledge of aws vpc, subnetting, alb/nlb, egress/ingress knowledge of doing disaster recovery from prepared backups for dynamodb, kubevolume storage, keyspaces etc (AWS Backup, Amazon S3, Systems Manager Preferred Skills: Technology->Cloud Platform->Amazon Webservices DevOps->AWS DevOps Educational Requirements MCA,MSc,Bachelor of Engineering,BCA,BSc Service Line Data & Analytics Unit

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0.0 - 4.0 years

0 Lacs

ahmedabad, gujarat

On-site

You will be responsible for installing, configuring, and maintaining various operating systems, such as Ubuntu and Windows, on desktops, laptops, and servers. Your duties will include diagnosing and resolving hardware-related issues, conducting hardware upgrades and replacements, maintaining an inventory of hardware components, and providing timely technical support to end-users for both software and hardware problems. Additionally, you will assist with software installation, updates, and troubleshooting, as well as troubleshoot network connectivity issues and help in resolving network-related problems. You will also be involved in configuring and maintaining network devices like routers and switches, ensuring that all IT systems are updated with the latest security patches and antivirus definitions, and maintaining accurate records of hardware and software inventory. Collaboration with other IT team members and departments to resolve complex technical issues and communication with vendors for hardware and software issue resolution are also part of this role. To qualify for this position, you should have a Bachelor's degree in Information Technology, Computer Science, or a related field. Candidates with a minimum of 6 months of experience in IT support and freshers who have completed relevant training from an institute are encouraged to apply. Demonstrated experience in installing and maintaining Ubuntu and Windows operating systems, strong troubleshooting skills for hardware and software issues, familiarity with network configurations and troubleshooting, knowledge of security best practices, virus/malware protection, excellent problem-solving and communication skills, ability to work independently and in a team, and prior experience in a similar IT support role are preferred. The benefits of joining our team include competitive compensation, a Certification Program, a dynamic, supportive, and positive work environment, opportunities for professional growth and development, flexible work arrangements, continuous learning and upskilling, a referral bonus, and health insurance.,

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1.0 - 5.0 years

0 Lacs

noida, uttar pradesh

On-site

The job involves CCTV installation and troubleshooting tasks such as setting up IP cameras, DVRs, NVRs, MDVRs, Video Door Phones, Door Locks, and Wi-Fi cameras. You should have the ability to connect CCTV cameras to the network. This role requires you to work independently, handle customer queries, and provide on-site training. Additionally, you will be responsible for commissioning, system integration, testing, and troubleshooting of CCTV systems and IP cameras. Servicing clients and upgrading camera and security systems according to client needs is a key part of the job. You will also need to attend to CCTV maintenance calls. Knowledge of installation, commissioning, and troubleshooting of CCTV, Fire Alarm, access control, intrusion alarm, IP camera, Bio-metric systems is essential. This is a full-time, permanent position with a day shift schedule. Experience of at least 1 year in CCTV is required. Performance bonuses may be provided based on your work.,

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2.0 - 6.0 years

0 Lacs

guwahati, assam

On-site

As a Computer Technician & Office Assistant at STEMCORP DYNAMICS in Guwahati, Assam, your role will be crucial in ensuring the smooth functioning of our IT infrastructure and maintaining a tidy and productive office environment. You will be responsible for troubleshooting and resolving hardware and software issues, installing and maintaining operating systems, providing technical support to staff, managing network connectivity, and ensuring data security procedures are followed. Additionally, you will be required to travel to client sites or other company locations for technical support or installations. In terms of office management duties, you will be responsible for daily cleaning and maintenance of the office premises, preparing beverages for staff and visitors, assisting with general office tasks such as filing and organizing documents, managing office supplies inventory, and providing ad-hoc administrative support as needed. To excel in this role, you must own a Motorcycle/Bike for quick travel, be willing to travel as required, have proven experience as a Computer Technician or in a similar IT support role, possess basic knowledge of office management and cleaning practices, exhibit strong problem-solving skills, have excellent communication and interpersonal skills, and demonstrate a proactive and responsible attitude. Ideally, you should have a Diploma or certification in Computer Science, IT, or a related field, be familiar with various operating systems (Windows, basic Linux knowledge a plus), and have an understanding of basic networking concepts. In return, we offer you a challenging and rewarding role in a supportive work environment with opportunities for learning and professional growth. The salary offered is in the range of 12,000 - 14,000 per month along with Travel Allowance (TA) for official travel. If you meet the above requirements and are eager to contribute to our vibrant team, please call us at 8474019069 to apply for this full-time position. Benefits include commuter assistance and a performance bonus. The work schedule is during the day shift, and the work location is in person. Join us at STEMCORP DYNAMICS and be a key player in our commitment to innovation and efficiency!,

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2.0 - 7.0 years

7 - 11 Lacs

hyderabad

Work from Office

Job Title: IT Support Engineer (Full Time / on BizAcuity payroll) Job Mode: Onsite/Work from Office | Monday to Friday | Shift 1 (Morning) Job Location: Hyderabad HiTech City /Madhapur. What Youll Do: Be the first and second point of contact for our employees experiencing IT issues, providing timely and effective support via various channels (remote, on-site). Diagnose and resolve technical problems related to desktops, laptops, software applications, printers, and network connectivity. Take ownership of our Windows Server 2022 environment, managing user accounts, group policies, security updates, and overall system health. Configure, monitor, and troubleshoot our Sophos firewall to maintain a secure network environment. Ensure the optimal performance and security of our Cisco Meraki wireless network and managed switches. Participate in the deployment and configuration of new IT hardware and software. Help us maintain comprehensive documentation of our IT infrastructure and support procedures. Proactively monitor our IT systems to identify and address potential issues before they impact our operations. Collaborate effectively with other IT team members and external vendors. Continuously learn and stay updated on the latest IT trends, technologies, and security best practices to bring valuable insights to our team. What You Bring: A Bachelors degree in Computer Science, Information Technology, or a related field. 2-3 years of demonstrable experience in an IT support role. Strong practical knowledge of Windows Server 2022 administration, including Active Directory, DNS, DHCP, and Group Policy management. Hands-on experience with the configuration, management, and troubleshooting of Sophos firewalls. Experience in supporting and maintaining Cisco Meraki wireless networks and managed switches. Proven ability to troubleshoot hardware and software problems in a Windows environment. A solid understanding of network fundamentals (TCP/IP, DNS, DHCP) and network troubleshooting methodologies. Excellent analytical and problem-solving skills with a keen attention to detail. Exceptional communication and interpersonal skills, with the ability to explain technical concepts clearly to non-technical users. A proactive and customer-focused approach to providing IT support. The ability to work both independently and collaboratively within a team. Bonus Points For: Relevant industry certifications (e.g., CCNA, Network+, Microsoft Certified: Windows Server Hybrid Administrator Associate, Sophos Certified Architect). Experience with scripting languages like PowerShell. Familiarity with virtualization technologies (VMware, Hyper-V). Exposure to cloud platforms (Microsoft Azure, AWS). Experience using IT service management (ITSM) tools.

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5.0 - 7.0 years

5 - 10 Lacs

bengaluru

Work from Office

1. Provide comprehensive user support services for PC and Mac platforms, video conference equipment, printers/copiers, phone systems, and general IT hardware/software. 2. Provide technical support to employees , partners & customers. 3. Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, cloud & hardware. 4. Perform technical evaluations, analysis, and troubleshooting for supported desktop/servers in response to help desk tickets, including failures and full system outages. 5. Maintain asset inventory and collaborate with external suppliers for potential orders/equipment. 6. Set up accounts and workstations. 7. Manage network servers and technology tools. 8. Troubleshoot issues and outages. 9. Ensure security through access controls, backups and firewalls. 10. Upgrade systems with new releases and models. 11. Build an internal wiki with technical documentation, manuals and IT policies. 12. Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly. 13. Monitor data-center health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed. 14. Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments. Plus to Have : 1. Understanding of financial markets & financial technologies. 2. Work experience in the financial services industry. 3. Hands-on experience with trading platforms, especially with MT4/MT5/cTrader. Requirements : 1.Bachelor's degree in Information Technology, Computer Science, or related field. 2 Min 5+ years of working experience as a IT administrator in the information technology sector 3. Experience with or knowledge of programming languages and operating systems, current equipment and technologies, enterprise backup and recovery procedures, systems performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching 4. Basic knowledge of network security and data protection practices. 5. Excellent communication skills 6. Strong analytical and problem-solving skills 7.Complete knowledge of various IT systems and networks *Mandatory Key Skills IT Administrator,network servers,server administration,network security,data protection,operating systems,IT Administration

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1.0 - 3.0 years

4 - 7 Lacs

visakhapatnam

Work from Office

Job Purpose: To provide technical support and ensure the smooth functioning of all IT systems, hardware, and software across the organization. Responsible for resolving user issues, maintaining IT infrastructure, and assisting in system upgrades and deployments. Key Responsibilities: Provide first-level technical support to end-users via phone, email, or in-person. Troubleshoot and resolve issues related to desktops, laptops, printers, and other peripherals. Install, configure, and maintain operating systems and application software. Set up and manage user accounts, email accounts, and access rights in Active Directory or similar systems. Monitor network connectivity and resolve any internet or LAN/WAN issues. Maintain IT asset inventory and documentation. Assist with system backups and antivirus updates. Coordinate with vendors for hardware repairs and replacements. Support implementation of new systems, upgrades, and migrations. Ensure adherence to IT policies and security protocols. Log and track IT issues using a ticketing system and ensure timely resolution.

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