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2.0 - 6.0 years

0 Lacs

vadodara, gujarat

On-site

As an IT Helpdesk Specialist at our Vadodara location working the Night Shift with 5 days of work per week, you will play a crucial role in providing effective support to users, resolving technical issues, and assisting in various IT-related tasks. Your strong problem-solving abilities and excellent communication skills will be instrumental in troubleshooting network, hardware, and software issues, managing user accounts, and ensuring proper system setup. You will be responsible for providing IT helpdesk support remotely, troubleshooting network and ISP issues, performing initial troubleshooting for hardware and software problems, addressing desktop issues, and installing/uninstalling software as needed. Additionally, you will ensure accurate completion of new hardware and computer setups, reset email and passwords for users, and verify proper system setup procedures. Your role will also involve assisting with new hardware installation and setup, participating in additional projects, and collaborating with team members on cross-functional tasks. It is essential to manage multiple tasks efficiently and prioritize deadlines while identifying, anticipating, and recommending solutions to potential problems and project issues with a high level of attention to detail and accuracy. To excel in this position, you should have at least 2+ years of experience working with international companies, strong organizational, problem-solving, and analytical skills, and the ability to collaborate across functional areas to resolve technical issues. Proficiency in MS Excel, excellent written and verbal communication skills, and the capacity to work independently and meet deadlines are also essential. Preferred qualifications include prior experience in IT Helpdesk support, familiarity with common troubleshooting methods and tools, and the ability to adapt to different IT environments and challenges. Join our team as an IT Helpdesk Specialist and leverage your skills to contribute to our IT operations effectively.,

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1.0 - 5.0 years

0 Lacs

bhopal, madhya pradesh

On-site

As an IT Assistant based in Bhopal, you will be responsible for providing technical support to internal staff, encompassing troubleshooting hardware, software, and network issues. Your role will involve setting up and configuring new computers, software, and office equipment, as well as aiding in the maintenance of the company's internal network and servers. Additionally, you will assist in software installation, updates, and license management. To excel in this position, you should have a minimum of 1-2 years of experience in an IT support role or a similar capacity. An Associates degree in Information Technology, Computer Science, or a related field would be preferred. Your primary duties will include responding to service requests promptly and ensuring that issues are resolved or escalated as necessary. You will also be responsible for conducting routine backups, system checks, and security maintenance on company systems. Furthermore, you will play a crucial role in the implementation of new technologies and IT projects. Collaborating with senior IT staff on various projects and improvements will be an essential aspect of your job. It will be your responsibility to help maintain IT documentation, such as user manuals and system configurations. This is a full-time position with day shift hours, limited to weekends only, and requires in-person work at the designated location. If you are looking to leverage your IT expertise in a dynamic environment and contribute to the smooth operation of the company's technology infrastructure, this role could be an excellent fit for you.,

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4.0 - 8.0 years

0 - 0 Lacs

agra, uttar pradesh

On-site

As a Senior IT Manager at our organization based in Agra, you will play a crucial role in providing Level 2+ support for the network infrastructure. Your responsibilities will include diagnosing and resolving complex network issues to ensure minimal disruption to services. You will collaborate with cross-functional teams to design and implement network solutions that align with business requirements. Monitoring network performance and capacity will be a key aspect of your role, where you will be required to make recommendations for upgrades and improvements. It will also be essential for you to develop and maintain documentation related to network configurations, changes, and procedures. Implementing and enforcing best practices for network security and data protection will be among your top priorities. Staying updated with the latest industry trends and technologies, particularly in the financial services sector, will be crucial for success in this role. You will also be part of an on-call rotation to provide after-hours support as necessary. Additionally, conducting technical training and mentoring for junior staff members will be part of your responsibilities. Ensuring compliance with information security and IT policies, as well as conducting audits, will be essential tasks in this role. Your proficiency in configuring and managing firewalls, intrusion detection systems, and other security appliances will be highly valuable. Experience in broking industries will be advantageous. To excel in this position, you must possess excellent problem-solving skills and the ability to work effectively under pressure. Strong communication and interpersonal skills are also vital for successful collaboration with team members and stakeholders.,

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3.0 - 7.0 years

0 Lacs

punjab

On-site

The job requires a qualified individual with an MCA degree to provide technical support to end-users for hardware, software, and network issues. You will be responsible for installing, configuring, and maintaining computer systems, servers, and peripherals. Troubleshooting and resolving hardware, software, and connectivity problems will be part of your daily tasks. In this role, you will manage user accounts, permissions, and data backups to ensure data security. Implementing antivirus software and monitoring system health will be crucial to maintain data security. Regular maintenance, updates, and system upgrades will also fall under your responsibilities. Supporting network configurations, including routers, switches, and Wi-Fi, will be essential to ensure smooth operations. Documenting IT issues, solutions, and procedures for future reference is also a key aspect of the job. Collaboration with other departments to address technical requirements and maintaining IT asset inventory to ensure operational equipment will be part of your routine. This is a full-time, permanent position with benefits such as Provident Fund. The work shift is during the day, and the ideal candidate should have a total of 3 years of work experience. The work location is in person.,

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1.0 - 5.0 years

0 Lacs

kota, rajasthan

On-site

As an Assistant Desktop Technician, you will be required to have a minimum of 1 year experience in handling IT hardware. Your responsibilities will include understanding various IT assets, performing helpdesk activities, and carrying out shifting activities. In the role of Desktop Support Engineer, with a minimum of 2 years experience in PC systems, Thin Clients, or Printers maintenance, you will be responsible for repairing and maintaining all types of PCs, Thin Clients, and Laptops. Additionally, you will handle the configuration of Thin Clients, repair and maintenance of all types of printers, troubleshooting Wireless Access Points, managing UTP Cables, resolving network issues, and understanding Domain, AD services, profiles, and server operating systems. For the position of Senior Desktop Support Engineer, you are expected to possess knowledge of hardware of PCs, Thin Clients, Laptops, and Printers. Your duties will involve installation and backup of Operating Systems and Other Software, installation and configuration of printers in RDSH environments, OS support to printers, installation of Printer Drivers, configuration of Wireless Access Points, managing Remote Connections, network-related assets like Network Switches, Hubs, POEs, Patch Panels, application deployment, and setting up anti-virus & Firewall settings. This job opportunity is for a Contractual / Temporary position with a contract length of 12 months. The work location is in person during the day shift. As part of the application process, you will be asked about your current location.,

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0.0 - 4.0 years

0 Lacs

kozhikode, kerala

On-site

We are seeking a responsible and proactive Office Assistant to oversee the smooth day-to-day operations of our office. Your primary duties will encompass office maintenance, pantry management, and tending to office plants. You will also be responsible for liaising with external teams for maintenance, internet and WiFi-related tasks, and ensuring the proper functioning of all office utilities. Occasional travel may be required to procure necessary items and ensure preparedness in emergency situations. The ideal candidate should possess strong organizational skills, reliability, and a willingness to support various office tasks when necessary. Key Responsibilities: - Maintain overall office cleanliness and organization. - Manage pantry supplies and ensure cleanliness. - Care for office plants and keep them well-maintained. - Coordinate with external vendors and technicians for maintenance and network issues. - Travel as needed to collect office-related items. - Ensure office readiness during emergency situations. - Assist in other administrative and operational tasks as assigned. This is a Full-time position suitable for Fresher candidates. The job type is open to individuals of any gender. Benefits include Provident Fund and a Quarterly bonus. The work schedule is during Day shift hours, with the work location being in person. Language proficiency in English is required for this role.,

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0.0 - 3.0 years

0 Lacs

noida, uttar pradesh

On-site

As a fresher in the field of IT Support, you will play a vital role in providing technical assistance to users. Your responsibilities will include identifying hardware and software solutions, troubleshooting technical issues, diagnosing faults, and resolving network problems. You will need to have a keen eye for detail, strong problem-solving skills, and proficiency in operating systems such as Windows, Linux, and Mac OS. Additionally, experience with remote desktop applications and help desk software will be beneficial. To excel in this role, a degree in Computer Science or Information Technology is required. You must possess excellent interpersonal skills and be able to communicate effectively both in writing and verbally. Your duties will involve installing and configuring hardware and software, engaging with customers to identify and solve their IT problems efficiently, and providing timely feedback to ensure customer satisfaction. Furthermore, you will be responsible for managing multiple cases simultaneously, testing and evaluating new technologies, conducting electrical safety checks on equipment, and supporting the implementation of new applications. Your role will be crucial in ensuring the smooth functioning of IT systems and providing essential support through procedural documentation. Your commitment to resolving issues promptly and effectively will be key to your success in this Full-Time position based in Noida, IN.,

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1.0 - 5.0 years

0 Lacs

pune, maharashtra

On-site

As a full-time employee with FIS, you will have the opportunity to tackle challenging issues in financial services and technology. You will be part of a team that values openness, collaboration, entrepreneurship, passion, and fun. Join our talented team dedicated to financial technology solutions, where you will provide support in resolving technology issues, perform account provisioning and maintenance through active directory, and deliver exceptional customer service in a 24x7x365 production environment. Your role may involve rotating on-call and holiday support. Utilize your soft skills and troubleshooting abilities to address client issues effectively, asking probing questions to gather necessary information. With 0.6 months to 1.0 years of experience in Active Directory and Intune company portal, you will prioritize and escalate support incidents based on business impact, maintaining passwords, data integrity, and file system security. You will effectively communicate technical information to both technical and non-technical individuals, recommending solutions such as new acquisitions and upgrades. Additionally, you may handle phone and email assistance and perform other related duties as required. To qualify for this role, you should hold a Bachelor's degree or an equivalent combination of education, training, or work experience. In return, we offer a multifaceted job with significant responsibility and a wide range of opportunities for professional education and personal development. You can expect a competitive salary and benefits package, as well as access to various career development tools, resources, and opportunities. At FIS, we are committed to safeguarding the privacy and security of all personal information processed to provide services to our clients. Our recruitment model primarily operates on direct sourcing, with a small portion of hiring through recruitment agencies. We do not accept resumes from agencies not on our preferred supplier list and disclaim any responsibility for related fees incurred for resumes submitted to job postings or any part of our company.,

Posted 2 weeks ago

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2.0 - 6.0 years

0 Lacs

maharashtra

On-site

As a VC Bridge Operator at Kinly, you will play a crucial role in the Kinly Global Service team, providing remote technical audio/video support for unified communications systems across the global banks estate. Your responsibilities will include being the initial point of contact for both internal (Kinly) and global bank staff/leadership, responding to customer phone calls and emails, launching and troubleshooting video meetings, opening and escalating tickets for customer issues, and keeping clients and global teams updated in a 24/5 environment. You will participate in ongoing training and certification efforts to ensure your knowledge remains current in support of advanced technology solutions. Collaboration with other team members, especially the Global Service team and AVNOC, will be essential to enhance your technical acumen and standard methods of operation within the organization. Your duties and responsibilities will involve delivering services punctually according to agreed SLAs, scheduling and launching video/audio calls, maintaining and managing TMS/EMS systems, carrying out remote training and tests, providing remote assistance for connectivity issues, maintaining a log of faults and details, handling administrative tasks related to VC enquiries, and assisting with the maintenance of the global VC environment. In addition, you will be expected to mentor team members, assist with training, provide feedback on communication issues and service improvements, handle manual tasks for moving equipment, maintain good relationships with global AV counterparts, and attend regular meetings and training sessions with global AV teams. The ideal candidate should be able to work independently, interact effectively with various stakeholders, and possess strong problem-solving and communication skills. If you are selected for an interview and require any reasonable adjustments, please inform the Talent Acquisition team at the time of scheduling. Kinly is a globally trusted AV and UCC technology advisor, dedicated to driving collaboration, engagement, and productivity for organisations worldwide. Our team shares a passion for helping teams achieve workplace communication and collaboration goals, regardless of complexity or location. We design, engineer, and support audiovisual and collaboration technology solutions that deliver real business value and exceptional user experiences consistently. Joining Kinly means being part of an award-winning team of innovative professionals, supporting the world's leading businesses with secure and reliable meeting experiences. You will have the opportunity to work alongside global brands on high-profile projects, benefiting from unrivalled access to cutting-edge technology tailored to specific needs. Kinly is committed to equal opportunities for all individuals.,

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3.0 - 5.0 years

5 - 11 Lacs

Noida

Work from Office

We are looking for a proactive and technically sound IT Coordinator for our client to manage and support IT operations across our manufacturing facility. The ideal candidate will ensure smooth IT infrastructure operations, coordinate with vendors and internal departments, and support users on hardware, software, and networking issues. Key Responsibilities: • Oversee daily IT operations and provide user support across the factory and office environments. • Ensure uptime of key manufacturing software, ERPs, and automation systems. • Troubleshoot hardware, software, printer, and network issues in a timely manner. • Coordinate with external vendors for IT support, AMC services, and procurement. • Maintain asset inventory for all IT hardware and licenses. • Manage email setups, shared folders, and user access across departments. • Support integration of IT with production machines, PLCs, or IoT devices (if applicable). • Implement and maintain basic cybersecurity and data backup protocols. • Liaise with senior management to identify IT needs and propose upgrades or improvements. Key Requirements: • Bachelors degree in IT, Computer Science, or a related field. • 3–5 years of experience in IT support/coordination roles, preferably in manufacturing or industrial environments. • Strong knowledge of Windows OS, basic networking (LAN/Wi-Fi), and IT security fundamentals. • Hands-on experience with printers, biometric systems, CCTV, and local servers. • Familiarity with ERPs, industrial software, or automation systems is a plus. • Good communication and coordination skills. • Ability to work independently and manage time effectively. Nice to Have: • Experience supporting Tally ERP, SAP B1, or similar platforms. • Knowledge of industrial IoT or factory automation systems. • Certifications: CCNA, CompTIA A+, or similar (optional but preferred). Reporting To: IT Manager / Plant Head / Director

Posted 3 weeks ago

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1.0 - 6.0 years

3 - 6 Lacs

Pune, Bengaluru

Work from Office

Serve as the first point of contact technical assistance via phone Troubleshoot and resolve issues related to desktops, laptops, printers, OS (Windows/Mac), and software. Handle user access, password resets, email setup, and application configuration Required Candidate profile Log all incidents and service requests accurately Provide basic support for networking, VPN, and Wi-Fi connectivity issues. Install and configure software, updates, and patches as required. Perks and benefits Perks and Benefits

Posted 1 month ago

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1.0 - 2.0 years

3 - 4 Lacs

Hyderabad

Hybrid

Essential Qualifications : Any Graduate, preferably bachelors degree in Computer Science or information technology. Working Experience of 1-2 Years Proven work experience as IT Support Executive/Front Desk Support Preferred Key Skill /Qualifications : Troubleshooting of IT equipment, Operating Systems, Network issues etc. Microsoft 365 & Office 365 administration Analytical skills to measure SLAs Good documentation and presentation skill Team management Knowledge of ITSM processes Essential Experience : Work Experience as IT support Executive/ Front Desk Executive, Troubleshooting of Windows OS, Network Management, Mobile Device Management and O365 administration, Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals Knowledge of popular software applications and remote connection systems Troubleshoot and solve complex hardware and software issues Excellent interpersonal skills Good written and verbal communication skills Good Analytical skills, monitor and manage SLAs Good documentation skills Excel, Word, Power Point Providing User Training and Support Ability to travel and work after hours when necessary Good Email communication and Vendor communication Hindi & English Language: R/W/S must Key Roles/Responsibilities: Manage a team of Karuna Fellows Providing a high level of service to stakeholders and adhere to our strict SLAs for response and restoration times, Understanding of change and release management Microsoft 365, Office 365 administration Contacting end users and asking appropriate questions to know the nature of the problem Troubleshooting hardware and software issues with remote session Installing and maintaining hardware and computer peripherals Installing and upgrading operating systems and computer software Excellent analytical and problem-solving skills, troubleshooting of networking and connection issues. Advising on software or hardware upgrades. Providing training on computer operation and management. Planning of knowledge sharing sessions with the team Coordinating with System vendors for resolving any hardware issues Responsible for driving all technical and functional issues in IT Helpdesk towards closure To assist with the support of internal applications and IT Infrastructure Package install, upgrades in different environments. Deployment of patches in multiple environments and tracking the same. Ensuring that client systems are fully operational, and any loss of service is restored in a timely and efficient manner Problem determination, workaround resolution, root cause analysis, major incident management Ensure that solution and application support documentation is maintained to the highest quality and accuracy Ability to work both independently and as part of a team Flexibility - responsibilities may require occasional evening and weekend work

Posted 1 month ago

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