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Junior Implementation Engineer - ITAM

1 - 2 years

0 Lacs

chennai tamil nadu india

Posted:2 weeks ago| Platform: Linkedin logo

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Skills Required

network troubleshooting service discovery design diagnostics testing freshservice inventory management compliance networking support technology tcp ip routing cisco juniper security monitoring scripting powershell python certifications documentation communication

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title

Location

Job Type


About Us


Junior Implementation Engineer - ITAM


Experience with Fresh service and Device42 is preferred


Key Responsibilities


  • Implement and configure network devices including routers, switches, firewalls, and wireless access points. 
  • Work with senior engineers to design and deploy secure, scalable, and resilient network solutions. 
  • Perform troubleshooting, diagnostics, and validation testing during deployments. 
  • Document network configurations, implementation steps, and project changes for knowledge sharing. 
  • Integrate deployments with

    Freshservice ITSM

    processes (Incident, Change, Asset, CMDB) where required. 
  • Use

    Device42

    for network device discovery, inventory, and CMDB population. 
  • Collaborate with project managers, ITSM consultants, and client stakeholders for smooth handovers. 
  • Follow implementation playbooks, change management processes, and compliance standards. 
  • Stay updated with networking and ITSM best practices to support continuous improvement. 


Required Skills & Qualifications


  • Bachelor's degree in computer science, Information Technology, Electronics, or equivalent experience. 

  • 1-2 years of experience in network implementation and support

    , ideally in enterprise environments. 
  • Strong knowledge of networking fundamentals: TCP/IP, VLANs, Routing Protocols, VPNs, ACLs, NAT. 
  • Hands-on experience with vendor devices such as Cisco, Fortinet, Juniper, or similar. 
  • Exposure to

    ITSM platforms (Fresh service preferred)

    for change, incident, and asset management. 
  • Experience with

    Device42

    or similar CMDB/asset management/discovery tools. 
  • Familiarity with firewalls, wireless LANs, and network security practices. 
  • Knowledge of network monitoring tools and scripting (PowerShell/Python) is a plus. 
  • Relevant certifications (e.g., CCNA, JNCIA) are advantageous. 
  • Strong analytical skills, documentation ability, and effective communication for client-facing roles. 

 

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