Junior Executive - Global Operations

Grampro Business Services

1 - 3 years

2 - 3 Lacs

kochi ernakulam

Posted:-1 days ago| Platform:

Apply

Skills Required

back office support excel bpo operations transaction processing compliance handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Jr. Executive - Global Operations - US (Night Shift

Main Role

Muthoot Finserve USA Inc

Qualification:

Eligibility:

Location:

Key responsibilities

Back office support to US branches and GL & remittance business development.
Enquiry handling: Handle daily enquiries from agents via phone/email/messages on requests such as amendments/status/cancellations on time.
Customer Support: Provide customer support to agents and clear their queries immediately.
Transaction Processing: Process any pending/hold transactions without any delay.
Compliance handling: Request to agents if any additional details are required and forward it to the compliance head upon receipt of the same.
Follow-ups: Regular follow-ups on cancellation of failed transactions/ clearing transfers on compliance hold at the bank's end, and long-pending cases.
Coordination: Always coordinate with the daytime customer support team.
Outward remittance business development.
CCTV Surveillance.

More Jobs at Grampro Business Services

Field Executive

Pune

Experience: Not specified

INR 0 - 3 Lacs

Field Executive

Tumsar, Bhandara, Ramtek

Experience: Not specified

INR 0 - 3 Lacs

Industrial Relationship Manager

Mumbai, Chennai, Bengaluru

8 - 10 yrs

INR 10 - 12 Lacs

ESAF Small Finance Bank -Walk-in Interview @ Ernakulam

Kochi, Ernakulam

1 - 6 yrs

INR 2 - 5 Lacs

ESAF Small Finance Bank -Walk-in Interview @ Kottayam

Kottayam

1 - 6 yrs

INR 2 - 5 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.