Junior Academic Counsellor

Job Description – Junior Academic Counsellor

Technovalley Software India Pvt. Ltd.
Kochi, Kerala

Position: Junior Academic CounsellorDepartment: Admissions & Academic OperationsQualification:

• B.Tech (IT / Computer Science)
• MCA
• BCA
• B.Sc Computer Science

Role Overview

The Junior Academic Counsellor plays a key role in guiding prospective students toward the right deep-tech career pathways at Technovalley. The role involves student counselling, program explanation, admissions support, and maintaining high levels of student satisfaction across our five technology stacks.

The candidate must possess strong communication skills, fundamental technical understanding, and a passion for helping students build global-standard careers.

Key Responsibilities1. Student Counselling & Guidance

• Provide accurate information on all Technovalley programs—Cybersecurity, AI/ML, Data Science, Cloud, Full-Stack Development, etc.
• Identify students’ educational background, interests, and career goals to recommend suitable programs.
• Conduct one-to-one career counselling sessions via phone, WhatsApp, email, or walk-ins.

2. Admissions Support

• Follow up with enquiries, nurture leads, and convert them into admissions.
• Assist prospective learners with application processes, fee details, scholarship eligibility, and batch selection.
• Maintain a detailed record of all leads, follow-ups, and conversions on CRM systems.

3. Communication & Coordination

• Collaborate closely with the admissions team, academic operations, and marketing department.
• Provide timely updates to senior counsellors and reporting managers.
• Clarify student concerns related to schedules, program structure, certifications, and assessments.

4. Documentation & Reporting

• Maintain accurate daily logs of counselling activities.
• Update student details, enquiry status, and performance metrics as required.
• Prepare weekly reports on counselling outcomes and targets achieved.

5. Quality & Student Satisfaction

• Ensure every prospective student receives a warm, professional, and supportive experience.
• Uphold Technovalley’s standards as the most trusted destination for deep-tech upskilling.
• Address initial academic queries and escalate complex concerns to senior team members.

Required Skills & Competencies

• Strong communication skills in English and Malayalam.
• Good technical understanding of IT concepts (basic level).
• Strong interpersonal and presentation skills.
• Ability to understand student needs and map them to suitable courses.
• Goal-oriented with the ability to meet weekly and monthly admissions targets.
• Professional attitude, discipline, and commitment to organisational values.

Work Environment

• Location: Technovalley Headquarters, Kochi
• Work Mode: On-site
• Reporting To: Senior Academic Counsellor / Admissions Manager
• Attractive performance incentives based on conversions and student satisfaction

Why Join Technovalley?

• Work with Kerala’s leading deep-tech education and consulting organisation
• Exposure to 21 global technology partnerships
• Opportunity for rapid career growth in academic counselling and education management
• Comprehensive training on all technology stacks and compliance standards

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Education:

• Bachelor's (Preferred)

Work Location: In person