Work from Office
Full Time
Willing to work in US shift timings. To answer insurance telephone inquiries. Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services. Record after-call actions and perform post call analysis for the claim follow-up. Assess and resolve inquiries, requests, and complaints through calling to ensure those customer inquiries are resolved at the first point of contact. Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials/underpayments. Solve complex scope wise problems with little or no supervision from lead. Interact with key stakeholders. Flexible to work in the projects assigned. Net typing speed of 30 words per min above with an accuracy rate of 90% Good knowledge about MS Office tool Solve complex scope wise problems with little or no supervision from lead Develop in-depth knowledge of business processes facilitated by our software products Develop in-depth knowledge of operational processes around the scope of work. Troubleshoot deployment and environmental issues, resolve issues in a timely manner across multiple projects. QUALIFICATIONS: Experience: Fresher (0 to 5 months) Good comm skills with neutral accent Good English Written and Listening skills. Must be a Graduate from a recognized institution. Ability to adapt quickly to new and changing technical environments as we'll as strong analytical, problem solving and quantitative abilities
Huron
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