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Jobs in hyderabad
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Full Creative
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Jr Operations Analyst

Jr Operations Analyst

0 - 1 years

|

2 - 3 Lacs

Posted:-1 days ago| Platform:

Apply

Skills Required

analytical skills contact center operations basic operations analyst saas lan customer experience management ms office

Work Mode

Work from Office

Job Type

Full Time

Job Description

Must have

Experience : 0-1 year
Strong numerical and analytical skills with the ability to interpret data and identify trends.
Basic understanding of Contact Center operations, metrics, and workflows.
Proficiency in MS Office and Google Sheets for data handling and reporting.
High attention to detail with strong planning and task prioritization skills.
Excellent communication and active listening skills.
Proactive approach to problem-solving with a solution-oriented mindset.
Ability to manage time effectively and meet consistent deadlines.
Strong team player with a sense of empathy, accountability, and collaboration.
Commitment to continuous learning and knowledge sharing.
Willingness to work in a 24 /7/ 365 shift-based environment.
Should be flexible coming to office as per business requirements.

Workspace requirements

Private workroom with the ambience to handle calls.
Ready for Video calls at all times. Video calls are an integral part of maintaining the human connection while working from Anywhere.
Good Internet speed (Above 100 MBPS Download and Upload) with the ability to be wired (LAN).
Power backup (if you have frequent power cut issues.

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