Jr. Business Analyst

Who we are …

At Gyrus, we are driven by a vision to deliver exceptional customer value with innovative learning technology solutions for organizations globally. We build industry-leading software cloud services for Learning & Development. Our GyrusAim Learning Management System (LMS) is a leading B2B SaaS Product that has been consistently recognized among the Top 20 Learning Systems.

What you’ll be doing …

As a Junior Business Analyst in our Product Engineering and Support Team, you will work closely with senior team members and gain hands-on experience in product development and customer success initiatives.

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  Assist in gathering and documenting requirements by interacting with Product Managers, Customer Success Leads, and internal stakeholders.

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  Support the preparation of Business Requirement Documents (BRD), Functional Requirement Documents (FRD), and Requirement Analysis Documents (RAD).

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  Help create user stories, workflows, and feature specifications in collaboration with senior analysts and UX designers.

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  Participate in discussions with customers and stakeholders to understand their needs and pain points.

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  Support the engineering team during development, testing, and release cycles.

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  Conduct basic market and competitor research in the LMS industry.

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  Assist in preparing User Manuals, training guides, and short videos for new features.

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  Provide support in analyzing product performance metrics and customer feedback.

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  Contribute to process improvements and team collaboration efforts.

What we require …

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  1.5–3 years of experience in a business analysis, product, or IT-related role.

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  Strong written and verbal communication skills to document and explain ideas clearly.

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  Good problem-solving and analytical skills with a willingness to learn.

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  Ability to work collaboratively as part of an agile team.

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  Bachelor’s degree in Business, IT, Computer Science, or related field (MBA/PGDM is a plus, but not mandatory).

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  A positive attitude, eagerness to learn, and alignment with Gyrus’ values:

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    Customer first – responsiveness, priority, courtesy, and respect

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    Integrity and commitment – we do as we say

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    Quality in everything we do

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    Positive team approach

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    Innovation and learning mindset

Benefits:

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  5 Days Working

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  Flexible work hours

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  Learning & Development opportunities

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  Quarter Rewards Program

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  Yearly Performance-based Appraisal

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  Festival Celebrations

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  Maternity Leaves