16976 Jobs in West Bengal - Page 50

You will be working as a full-time hybrid role for an Appian Expert based in Kolkata / Pune / Pan India, with flexibility to work from home. Your responsibilities will include designing, developing, and implementing Appian solutions for Development Projects. You will troubleshoot issues, ensure application performance, and collaborate with cross-functional teams to gather requirements and deliver solutions. It is essential to maintain technical documentation and stay updated with Appian platform releases and best practices. To excel in this role, you should have proficiency in Appian design and development, including building applications and interfaces. Experience in requirement gathering, troubleshooting, and application performance optimization is necessary. You should possess strong knowledge of process design, workflow automation, and Appian platform-specific concepts. Excellent communication and collaboration skills are essential to interact with cross-functional teams and stakeholders. The role requires the ability to work both independently and in a team environment. A record-centric approach is a must, and experience in Agile methodologies would be a plus. A Bachelor's degree in Computer Science, Information Technology, or a related field is required. Certification in Appian is preferred. If you are passionate about leveraging technology to drive business transformation and have the required skills and qualifications, we encourage you to apply for this exciting opportunity.,

Adeeba E-Services Pvt. Ltd. is an International Contact Center based out of India and the US. Since 2014, the company has been providing telemarketing services to offshore consumers and business entities. Adeeba E-Services has established a strong foundation focused on high levels of customer satisfaction, unmatched services, and reliable support functions. The company upholds values of trust, accountability, and reliability in its products and technical services. Through continuous research and development efforts, Adeeba E-Services has enhanced the performance of its in-house talents and increased productivity day by day, positioning itself as a one-stop platform for all customer solutions in IT-enabled support systems. We are currently hiring for the position of Inbound Technical Support Associate for the US Shift. As a Tech Support Associate at our growing company, you will have the opportunity to work in a dynamic environment with great benefits and numerous growth opportunities. **Job Profile:** - Handling inbound calls related to printer, router, and antivirus issues from customers. - Diagnosing technical problems and providing the best possible solutions to customers. - Recommending and selling relevant technical support plans and software to customers. **Candidate Profile:** - Minimum 6 months to 1 year of experience in outbound tech support. - Ability to independently close customer calls. - Strong convincing and sales skills. - Salary Range: Rs. 15,000-22,000 per month (fixed) plus lucrative incentives. - Shift Timing: US Shift **Benefits and Facilities:** - Fixed salary credited on the 1st of every month into the salary account, along with attractive incentives. - 24 leaves per year, comp offs, and birthday leaves. - Daily and monthly incentives, as well as spot incentives. - No extension of shift timings. - Medical benefits provided. - Salary is negotiable based on the candidate's experience and skills. - Working Days: 6 days a week. For more information and to apply, please contact Priyanka (HR) at 9804149788. *Additional Information:* Your information will be handled confidentially in accordance with EEO guidelines.,

Adeeba E Services Pvt. Ltd is a globally reputed company providing best of class IT solution services to clients around the world. In the next decade, the fundamentals of the retail sector will change in a big way. Every retail store will require its own ecommerce website, and customers will have options of where, how, and what to purchase - either in-store or online, for take away or delivery. This marks an exciting time for the retail industry and we need to prepare for this transformation. The future of retail worldwide hinges on our ability to innovate. With a vast canvas to work with, it is evident that we are outperforming others in the industry. At Adeeba-E-Services, we are actively engaged in reshaping the commerce landscape. Join us in being a part of this revolutionary change. Greetings from Adeeba E Services Pvt Ltd.!!! We are looking for candidates for the position of Technical Support Executive for the inbound voice process. Shift: US Shift (9pm to 7am) Salary: Up to 25K + Huge Incentives + other benefits Location: Saltlake Sector-5 Experience Required: 1 year to 6 years in Technical Support (International BPO) Requirements: - Must have fluency in English - Previous experience in Technical Support Sales in a BPO setting - Ability to effectively close calls in tech support - Willingness to work in night shifts We offer a rotational off with a 6-day working week. Immediate joining is available. If you are interested, please call us at 9051449800. Qualifications: - High School Additional Information: - Good communication skills are a must - Willingness to work in night shifts,

Adeeba e-Services, a leading International BPO specializing in Inbound tech and website processes, is seeking a Senior Tech Sales Associate to join their team. In this role, you will be responsible for handling inbound calls from customers experiencing computer issues, diagnosing the problems, and recommending the most suitable technical support plan along with relevant software. Key Responsibilities: - Receive inbound calls from customers regarding computer issues - Diagnose technical problems effectively - Recommend and sell appropriate technical support plans and software to customers Candidates Profile: - Academic Qualification: Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates are also welcome. - Excellent communication skills - Strong problem-solving abilities - Sales experience preferred Benefits & Facilities: - Fixed Salary deposited on the 1st of every month in Salary account - High Incentives including Daily Sales Incentives, Attendance Incentive, and Monthly Sales Incentives - 15% - 20% hike on last drawn salary - Loyalty Bonus of Rs.5000 annually - Referral Bonus of Rs.2000 per candidate - No extension of shift timings - Opportunities for growth and career advancement - Salary Increment after 9 months Shift Timing: UK / US Shift To apply for this position or for more information, please contact Rima (HR) at 7686839463 / 9836096168. Join Adeeba e-Services and be part of a dynamic team providing top-notch technical assistance to customers across the globe.,

Jd for the three automation engineers Key Responsibilities: Design, develop, and maintain automated test frameworks and scripts using Python Plan and execute daily and release regression cycles Work closely with engineering and product teams to understand features and create comprehensive test coverage Investigate issues, identify root causes, and track defects Continuously improve automation efficiency, stability, and test effectiveness Requirements: Strong hands-on experience in automation with Python Solid understanding of firewall technologies, networking protocols, and security concepts Experience in managing and running daily builds, CI/CD pipelines, and release regressions Familiarity with tools such as Jenkins, Git, PyTest, or similar Good analytical and debugging skills Excellent communication and collaboration abilities Preferred Qualifications: Experience with Cloud Security platforms or SD-WAN Knowledge of containerized environments (Docker/Kubernetes) Exposure to performance or scalability testing Show more Show less

You will be joining TripXL Holidays Pvt. Ltd. as an Assistant Manager HR & Administration in Siliguri. Your main responsibility will be to oversee the Human Resources function and office administration independently. You will play a crucial role in ensuring compliance, employee satisfaction, and organizational efficiency while leading a proficient HR and Admin team. In terms of Human Resources Management, you will be in charge of administering HR policies, processes, and employee handbooks to comply with labor regulations and internal guidelines. You will also handle statutory compliance and work with external consultants for PF, ESI, gratuity, and other obligations. Maintaining employee records, contracts, and legal documentation with accuracy and confidentiality will be part of your duties. Additionally, you will serve as the primary contact for employee queries regarding HR policies and benefits and conduct regular audits of HR documentation. Regarding Office Administration, you will supervise the daily administrative operations, including facility management, housekeeping, travel arrangements, vendor management, and procurement of supplies. You will ensure that administrative systems run efficiently, including safety and asset management. It will also be your responsibility to monitor and optimize office-related budgets and service costs while upholding quality standards. As a Team Leader, you will guide and supervise HR and Admin team members, ensuring clear roles and responsibilities. Setting performance expectations, evaluating outcomes regularly, and fostering team collaboration, discipline, and process-driven execution will also be part of your role. To qualify for this position, you should have a Bachelors or Masters degree in Human Resources, Business Administration, or a related field. You should possess at least 5-8 years of experience in HR and administration, with a minimum of 2 years in a team-leading or assistant managerial role. Experience in handling administrative responsibilities for office infrastructure and support teams is crucial. Proficiency in MS Office, strong documentation skills, fluency in English and Hindi, and knowledge of Bengali & Nepali languages will be advantageous. Key skills required for this role include leadership and decision-making abilities, excellent interpersonal and communication skills, strong attention to detail, organizational efficiency, confidentiality, integrity in handling employee information, and the ability to multitask and deliver under pressure.,

As a Sales and Marketing Specialist at Unique Electricals, you will play a crucial role in developing and implementing effective marketing strategies to drive sales growth and maintain strong customer relationships. Located in West Bengal, you will be responsible for various tasks including customer service, market analysis, sales training, sales management, and executing targeted marketing campaigns. Your primary responsibilities will revolve around creating and executing innovative marketing strategies, managing sales activities, and ensuring customer satisfaction. You will utilize your excellent communication and customer service skills to interact with clients and address their needs effectively. Your expertise in sales and sales management will be pivotal in driving revenue and achieving targets. Moreover, your role will require strong market analysis capabilities and strategic planning skills to identify market trends, analyze competition, and develop actionable insights to enhance the company's sales performance. A Bachelor's degree in Marketing, Business, or a related field will be necessary to excel in this position, and any relevant industry experience will be considered a significant advantage. Join us at Unique Electricals and be part of a dynamic team dedicated to providing the best energy solutions in the region. Take the opportunity to contribute to our success by leveraging your skills and experience in sales and marketing to propel the growth of the organization. Explore this exciting role further and make a meaningful impact in the renewable energy sector.,

You will be responsible for reaching out to manufacturers in the garments and textile sector across India. Your main task will involve introducing and explaining the benefits of the newly launched Qude App to these manufacturers. Your goal will be to convince them to onboard the platform, which directly connects them with retailers across Eastern India, thus eliminating third-party involvement. To excel in this role, you must possess good communication skills in both Hindi and English. You should be confident and persuasive in handling calls. Having a basic knowledge of mobile apps and onboarding processes will be an added advantage for this position. This job opportunity is open to female candidates, whether freshers or experienced, who are enthusiastic and efficient in telecalling. The job type available is full-time and permanent, with a day shift schedule. The preferred languages for communication in this role are Hindi and English. The work location for this position is in person.,

Key Requirement for the Position Candidate should possess excellent communication and analytical skills Should have experience in Architect and relationship management, Should have experience in managing multiple geography with large tile and marble dealers Job Description Role: Branch Manager Location: Kolkata Key Responsibilities Effective distributor Management Dealer Management Effective Scheme management Ensure adherence to ways of working as per company stated guidelines Gain market share for the cluster as per mutually agreed goals People leadership Execution of field marketing as per plan Inventory management Carry out market visits to capture insights and feedback Show more Show less

Company Description Brrandom Studio is a full-service creative and production agency where ideas turn into scroll-stopping content. We work with brands across industries to create ads, campaigns, and social content that not only look good but perform. What Were Looking For A passionate content creator who lives and breathes Instagram Reels. Someone who understands trends, has an eye for storytelling, and knows how to make a brand shine on camera. Responsibilities Ideate and create high-quality Reels for Instagram (and other platforms) Work closely with our creative and production team to execute brand campaigns Stay up-to-date with social trends, audio, and formats Write short scripts and concepts for content Be on shoots (sometimes in front of the camera too!) Requirements Strong interest in content creation, especially video-first platforms Understanding of brand aesthetics and storytelling Basic shooting/editing skills (phone is fine if youre great at it) Bonus: Comfortable speaking or appearing on camera Show more Show less

Job Title: Digital Marketing Intern Company: Rajesh Sharma Interior Designer LLP Location: AC Market, Shakespeare Sarani, Kolkata Website: rsid.in Duration: 36 Months Stipend: ?5,000 ?8,000/month Internship Type: Full-time Experience: Prior internship experience is a plus Job Description: We are hiring a Digital Marketing Intern to support our marketing team. The role involves managing social media, assisting in ad campaigns, and handling day-to-day digital tasks. Responsibilities: Manage and schedule posts on social media platforms (Instagram, Facebook, LinkedIn) Help run paid ad campaigns (Google Ads, Facebook/Instagram Ads) Monitor and report on campaign performance Research current digital trends and competitor activities Requirements: Basic understanding of digital marketing and social media platforms Strong written and verbal communication skills Perks: Certificate of Completion after successful internship Opportunity for Pre-Placement Offer (PPO) based on performance Show more Show less

Position: Social Media Marketing Intern Duration: 2 Months Location: Remote Stipend: Unpaid About the Internship: Were on the lookout for a creative and driven Social Media Marketing Intern to join our team for a 2-month remote internship. This role offers hands-on experience in managing digital content, engaging online audiences, and learning data-driven marketing strategies. If youre passionate about storytelling, trends, and social media dynamics, wed love to hear from you. Key Responsibilities: Assist in creating and curating content for social media platforms (Facebook, LinkedIn, etc.) Track engagement metrics and contribute to strategy optimizations Research and suggest new campaign ideas and content formats Support community management by responding to comments and messages Collaborate on social media calendars and posting schedules What Youll Gain: Practical experience with tools and trends in digital marketing Opportunity to contribute creative ideas and see them come to life Exposure to real-world marketing strategies and performance analysis Certificate of completion and letter of recommendation (upon successful internship) Who You Are: Proactive and creative thinker with strong communication skills Familiar with major social media platforms Comfortable working independently and remotely Bonus: Knowledge of Canva, basic design tools, or content scheduling platforms Show more Show less

Company Description Plumora is a contemporary jewelry brand redefining elegance for modern women. We specialize in premium anti-tarnish, skin-safe jewelry designed to last, empowering women to feel confident, classy, and comfortable every day. Our collections combine effortless luxury with practical wearability, offering lightweight and durable pieces that elevate everyday looks. Role Description This is a full-time on-site role for a Social Media Manager located in Kharagpur. The Social Media Manager will be responsible for creating, implementing, and optimizing social media strategies to enhance Plumora's online presence. Daily tasks include content creation, social media marketing, communication with followers, and analyzing engagement metrics to refine strategies. The role also involves collaborating with the marketing team to align social media efforts with overall marketing goals. Qualifications Social Media Marketing and Social Media Optimization (SMO) skills Strong Communication and Writing skills Experience in developing and executing Content Strategies Analytical skills to track and measure social media performance Ability to work collaboratively in a team environment Bachelor's degree in Marketing, Communications, or a related field Experience with jewelry or fashion brands is a plus

Job Title: Graphic Designer Intern Location: Babulal Jewellers, Civil Lines, Raipur Job Type: Internship Stipend : 5000/- Job Description: We are seeking a creative and motivated Graphic Designer Intern to assist our design team in creating engaging visual content. You will work on social media posts, marketing materials, and branding tasks, gaining hands-on experience in a professional setting. Key Responsibilities: Assist in designing graphics for digital and print media Collaborate with the team on creative concepts Edit and refine existing designs Ensure brand consistency in all visuals Requirements: Basic knowledge of Adobe Photoshop, Illustrator, or Canva Creative mindset and attention to detail Ability to meet deadlines and take feedback positively Show more Show less

Job Title - Instructional Design - Analyst - T&O- (S&C GN) Management Level: 11 - Analyst Location: Gurugram, Bangalore, Mumbai, Pune, Hyderabad, Kolkata and Chennai Must have skills: Instructional Design OR Storyboarding OR Articulate Storyline Good to have skills: Whatfix, walk me, ADDIE model Job Summary: As a Talent & Organization (T&O) professional in the S&C Global Network, you’ll help clients across a variety of industries in the areas of Learning Design and Development, Change Management and HR Transformation. You’ll use your expertise to develop exciting new learning strategies and solutions. You’ll help clients manage organizational change and smooth the transition process. Essentially, you’ll be part of the team that is creating the workforce of the future! Roles & Responsibilities: Although no two days at Accenture are the same, as an Instructional Designer Analyst in our T&O practice, a typical day might include: Support team/ project through various phases of learning design and development based on the identified business problem, audience profile, and evaluation methodology. Help develop standards and templates for the proposed learning solution. Create effective training materials mapping the client’s needs using learning modalities such as Instructor-led training, Web-based training, virtual Instructor-led training, simulations, videos, interactive learning nuggets, and performance support materials. Collaborate with stakeholders such as Subject Matter Experts, team leads, media and technology teams to support iterations to the learning material for improved business outcomes. Creatively visualize the content and work with the visual design team to convey the course content/key messages impactfully. Write impactful storyboards by understanding the raw content and repurposing it based on audience, content, modality, and other considerations. Perform quality checks on the training deliverables to meet the standard quality benchmarks. Bring your best skills forward to excel in the role: Proficiency in content development and instructional design, research and information gathering, content analysis, knowledge of latest trends in the learning industry. Understanding of industry standard design/rapid authoring tools such as Articulate/Captivate/ Lectora/ Camtasia/ SAP Enable Now/WalkMe and be comfortable with client proprietary authoring tools. An ideal candidate should be well-versed with the technical functionalities and limitations of these tools. Work in a problem-solving global environment with Cross cultural competence. Possess excellent interpersonal and writing skills with a strong business acumen. Professional & Technical Skills: Graduate/Post Graduate in any specialization, preferably Journalism / Mass Communication / English Literature /Advertising / Public Relations Desired work experience: 2-3 years in instructional design and content development with an understanding of training and design strategy Adept at gathering and understanding source content to create engaging courses based on the target audience Experience in applying proven learning methodologies and emerging technologies for adult learning Additional Information: A transparent career path designed for rapid career progression A supportive culture that is serious about training, coaching and continuous learning A global network where only state-of-the-art tools and technologies will do A bighearted environment with opportunities to give back to our local communities An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Our Company | Accenture

At PwC, our people in deals focus on providing strategic advice and support to clients in areas such as mergers and acquisitions, divestitures, and restructuring. They help clients navigate complex transactions and maximise value in their business deals. Those in financial due diligence at PwC will focus on providing strategic advice and business diligence services to clients in their mergers, acquisitions and divestitures. You will be responsible for analysing financial information focusing on quality of earnings and assets, cash flows and other key client deal issues. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Additional Job Description Key responsibilities are assigned based on an evaluation of the candidate’s professional qualification, relevant experience, Excel skills, and a demonstrated working knowledge of financial analysis that impacts the business and economic environment. These could include: Responsibilities As a Senior Associate, you will work as part of a team of financial diligence problem solvers in performing data driven financial and accounting diligence analysis and communicating with PwC network offices on project deliverables. Specific responsibilities include but are not limited to: Work in a team interpreting data and analysing results along with transforming source data into a workable format, and visualizing data insights, using tools like Excel and Power Suites; Proactively work with team leaders and team members to manage a workload of multiple projects with competing priorities based on relative importance and urgency; Communicating with team leaders, and PwC network offices to understand scope and expectations, and present project deliverables once they have been completed; Mentor and leverage junior team members on projects to facilitate coaching and development; Keep up to date with local and international business and economic issues, as they pertain to assigned PwC network office regions. Understand the process workflow related to work requests from initiation through completion, understand how workflow is managed within the firm's workflow management tool, understand optimal and required way to document results of work performed. Participate in a wide range of projects and collaborate across multiple work streams or teams; consistently demonstrating creative thinking, individual initiative and timely completion of assigned work. Consistently demonstrate teamwork dynamics by working as a team member: understand personal and team roles; contribute to a positive working environment by building solid relationships with team members; and proactively seek guidance, clarification and feedback. Preferred Qualifications You have a strong interest and knowledge of mergers and acquisitions, possess exceptional analytical skills as they relate to identifying financial and strategic business trends, and are able effectively interpret and communicate the implications of those trends on a deal;

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : SAP Information Lifecycle management ILM Good to have skills : NA Minimum 2 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. A typical day involves collaborating with cross-functional teams to gather insights, analyzing user needs, and translating them into functional specifications. You will engage in discussions to refine application designs and ensure alignment with business objectives, while also participating in testing and validation processes to guarantee that the applications meet the established requirements. Your role will be pivotal in enhancing the overall user experience and ensuring that the applications are robust and efficient. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Engage in continuous learning to stay updated with industry trends and best practices. - Collaborate with stakeholders to gather and analyze requirements effectively. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Information Lifecycle management ILM. - Strong understanding of application design principles and methodologies. - Experience with requirement gathering and analysis techniques. - Familiarity with software development life cycle processes. - Ability to create detailed documentation for application specifications. Additional Information: - The candidate should have minimum 2 years of experience in SAP Information Lifecycle management ILM. - This position is based at our Kolkata office. - A 15 years full time education is required.

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Intune Good to have skills : NA Minimum 2 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your day will involve engaging with clients to understand their needs, troubleshooting issues, and ensuring that our systems operate seamlessly. You will utilize your exceptional communication skills to provide high-quality support, ensuring that client concerns are addressed promptly and effectively. Your role will also involve interpreting client issues and designing tailored resolutions based on your comprehensive product knowledge, contributing to the overall success of our operations. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the development and implementation of support processes to enhance client satisfaction. - Provide training and guidance to junior team members to foster a collaborative environment. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Intune. - Strong understanding of application support and troubleshooting methodologies. - Experience with client communication and relationship management. - Ability to analyze and resolve technical issues efficiently. - Familiarity with system monitoring tools and performance metrics. Additional Information: - The candidate should have minimum 2 years of experience in Microsoft Intune. - This position is based at our Kolkata office. - A 15 years full time education is required.

Job Summary We are SME IT consulting company focusing on CLOUD COMPUTING & DATA SCIENCE CONSULTING space as MICROSOFT AI CLOUD SOLUTION PROVIDER within UNITED KINGDOM and across EUROPE. We provide EoR services to our customer in different countries to deploy IT consultants on contract having fully compliant with the local employment law and execute IT projects with smooth precision. In INDIA, as a strategic partner in the ONDC ecosystem, we design modular digital services for MSMEs, LSPs, and SNPs—integrating Microsoft365, CRM, and support automation into agile, subsidy-aware bundles. Our mission is to simplify tech adoption through structured pricing, adaptive onboarding, and long-term client success. Mindverse India is seeking experienced freelance Senior Support Engineers to deliver incident-based resolution (L1–L3) across Microsoft365 environments powering ONDC-based SaaS deployments. This role is pivotal to our long-term support infrastructure for digitally transforming Indian businesses via structured, modular license and service packs. Responsibilities & Duties · Core Technical Support Functions Ø Resolve L1–L3 incidents across user-level, system, and platform escalations Ø Administer Microsoft365 environments, including license provisioning, mailbox management, security policies, and Teams/SharePoint support Ø Execute remote diagnostics and troubleshooting using standard tools (e.g., Microsoft Admin Center, remote desktop tools, Powershell) · ONDC & SaaS Service Lifecycle Tasks Ø Facilitate client onboarding aligned with ONDC protocols, TEAM stack workflows, and SaaS product bundles Ø Support catalogue activation, product upgrades, and license sync with SNPs and buyer apps Ø Collaborate with internal catalogue and CRM teams to ensure support ties into service metadata and SKU governance · Microsoft Partnership Interaction Ø Act as a technical liaison for product registration, escalation, and lifecycle support between customer and Microsoft Partner Center. Ø Assist in new client onboarding via Microsoft portals and advisory workflows Ø Provide inputs on product roadmap alignment based on Microsoft updates and service evolution Ø Periodic product upgrade advisory and patch management. · Documentation & SLA Management Ø Maintain detailed incident logs, solution documentation, and preventive fix libraries Ø Track SLA adherence for resolution timing, escalation chains, and ticket throughput Ø Recommend process automation or knowledge base improvements to reduce future incidents · Strategic Impact Ø Help shape Mindverse’s support architecture for scalable ONDC-based eCommerce Ø Contribute to evolving modular support packs, cost modelling, and success metrics for distributed technical support Ø Support trust-building and frictionless adoption for micro and SME segments through reliable issue resolution. Ø Initiate and participate in customer satisfaction survey on behalf of MINDVERSE. Certifications · Must-Have Certifications Ø Microsoft 365 Certified: Enterprise Administrator Expert (MS-102) Covers managing Microsoft365 services, governance, identity, and compliance. Ø Microsoft Certified: Azure Fundamentals (AZ-900) Ensures baseline cloud fluency, useful for hybrid or Azure-linked ONDC models. Ø Microsoft 365 Certified: Modern Desktop Administrator Associate (MD-102) Focuses on endpoint management, deployment, and remote troubleshooting. · Highly Preferred Ø Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) Valuable for SaaS bundles involving sensitive MSME data and ONDC buyer apps. Ø Microsoft Partner Center Experience / MCP ID While not a certification per se, prior association with Microsoft Partners—verifiable via MCP ID or portal experience—is a strong plus for client onboarding, product registration, and Microsoft escalation flows. · Optional but Strategic for ONDC Ecosystem Alignment Ø ITIL Foundation Certification Adds credibility in incident-based support models and SLA-oriented ticket handling. Essential Skills · Technical Expertise Ø Must have 6+ years of experience on Microsoft365 Administration . Ø Microsoft365 Administration: License provisioning, Exchange Online, SharePoint, Teams, OneDrive setup and troubleshooting Ø PowerShell Scripting: For automation, remote fixes, and batch operations Ø User & Device Management: Through Azure AD and Microsoft Endpoint Manager Ø Security & Compliance: MFA, DLP policies, Conditional Access, compliance center familiarity Ø Incident Handling (L1–L3): Diagnosis, escalation management, and root-cause analysis · ONDC & SaaS Ecosystem Fluency Ø Catalogue Sync Knowledge: Understanding of SKU codes, modular service packs, and metadata alignment Ø Workflow Familiarity: Integration experience with TEAM stack tools, buyer apps, and SNP logic Ø Support for MSMEs: Sensitivity to low-tech users and regional onboarding nuances Ø Upgrade & Onboarding Flow Execution: Especially for seller apps and CRM-linked SaaS · Microsoft Partnership Experience Ø Partner Center Portal Usage: Client registration, subscription lifecycle ops Ø Escalation & Advisory Handling: Navigating Microsoft support tiers and relationship protocols Ø Licensing Communication: Articulating bundled services and entitlements during onboarding or upgrades · Process Discipline Ø SLA Tracking & Documentation: Timely resolution with traceable audit logs Ø Knowledge Base Contribution: Creating help articles, preventive fix libraries Ø Asset & License Governance: Tracking usage, expiry, cost coverage, and incident linkage · Consulting Mindset Ø Client Empathy & Clarity: Explaining technical issues in approachable terms Ø Proactive Engagement: Identifying recurring issues and proposing scalable fixes Ø Trust Building: Acting as a reliable interface for service continuity across multiple business classes. Ø Prior experience on conducting technical session for the user community is a definite plus. Nice to have Skills · Advanced Technical Capabilities Ø Experience with Intune and Autopilot – for device deployment in distributed MSME environments Ø Power Platform familiarity (Power Automate, Power BI) – useful for workflow insights and dashboarding service health Ø Hybrid deployment support – Exchange Hybrid or SharePoint Hybrid knowledge for transitioning legacy setups · ONDC Ecosystem Depth Ø API-level catalogue diagnostics – for troubleshooting sync between seller apps and SNPs Ø TEAM stack customization awareness – ability to advise on adapting CRM or onboarding flows for localized use Ø Understanding of subsidy-linked onboarding – especially where support packs tie into government schemes or digital grants · Process & Governance Enhancers Ø Experience with ITSM platforms – such as Zoho Desk Ø ISO 27001 or other compliance exposure – helpful for mid-market clients with stricter data governance needs Ø Template documentation & FAQ authoring – creating reusable knowledge kits for MSME end users · Relationship & Advisory Strengths Ø Experience interfacing with Microsoft Partner Advisors – not just via portal, but via pre-sales or escalation calls Ø Comfort with stakeholder communication – especially for client-side IT heads during onboarding or incident escalations Ø Consulting experience in licensing optimization – advising clients on cost-effective packs or renewal timelines Home Office – Workplace This is purely “Work from Home” engagement. The freelancer must have his/her own computing device with the latest OS, anti-virus software including other necessary software like office, email etc. He / She must have access to high-speed internet connectivity. These expenses are not reimbursable. Payment Mechanism You will have to work on incidents raised by the customer on our helpdesk. You will be assigned to a particular incident, which we will call a work packet. You can get zero or multiple work packets daily from us. You will get your monthly payment based on the number of work packets, (hour spent for a work packet) you have completed, and the customer has accepted the same in a particular month. Every month, we will share a statement of account on such completed incidents and outstanding amount. You need to raise the invoice from your side to us and upon receiving an undisputed invoice from you will transfer the amount electronically to your bank account. Benefits · Weekly Hours: Not predefined. Always incidents-based work packet. · Hour Rate: ₹400.00 per Hour plus GST all-inclusive basis. · Expenses Allowed: Reimbursement of phone calls on actuals. · Duration: Continuous contract. · Language: Fluent in English and Hindi Additional Assessment · Interview · Presentation Evaluation Weighting · Technical competence - 70% · Cultural fit - 05% · Price - 25%

WFM RTA (Capacity Planner) Are you a data-driven problem solver who thrives on precision, speed, and strategy? Are you seeking WFM jobs in Kolkata or rewarding RTA job vacancies in Kolkata as a capacity planner? Fusion CX is hiring a Workforce Management Real-Time Analyst (WFM RTA) Capacity Planner to join our fast-growing team in Kolkata. This is a dynamic role that combines live performance monitoring with long-term staffing and capacity forecasting to ensure operations remain smooth, scalable, and future-ready. If you are looking for workforce planning jobs in Kolkata where your attention to detail and real-time agility can shape business performance, this role offers the perfect platform to grow, collaborate, and lead within a global CX organization. Job Summary We are seeking a proactive and detail-oriented Workforce Management Real-Time Analyst (WFM RTA) with strong expertise in capacity planning. The ideal candidate will be responsible for real-time monitoring of service levels, staffing adherence, and schedule adjustments across multiple queues or business lines, while also playing a key role in long-term and short-term capacity planning to support operational efficiency. Key Responsibilities Capacity Planning Collaborate with forecasting and capacity teams to align real-time decisions with long-term plans Analyze historical data to support forecasting and headcount planning Identify staffing gaps and recommend hiring or scheduling strategies Build and maintain capacity models for different business units/processes Job Requirements WFM RTA (Capacity Planner) 2 years of experience in WFM, RTA, or Capacity Planning roles (BPO/Call Center environment) Strong knowledge of WFM tools such as IEX, NICE, Aspect, Genesys Why Join Fusion CX? At Fusion CX, our people power the performance. As a Workforce Analyst Capacity Planner, you are not just part of the back-end, but you are at the core of real-time excellence and future-readiness. Be part of a global team where data, speed, and service intersect to drive operational excellence. Collaborate across functions in an organization that values agility, innovation, and continuous improvement. Grow within a culture that prioritizes employee well-being, learning, and recognition. Access internal mobility opportunities, performance-based growth, and mentorship from industry leaders. Contribute to a brand known for its people-first culture and award-winning customer experience delivery. Looking for high-impact WFM roles in Kolkata that offer more than just reporting? Ready to influence how workforces scale, shift, and succeed? Apply today and plan your next big move with Fusion CX.

Lead - Projects Date: 28 Jul 2025 Location: Kolkata, India Company: Sterlite Power Transmission Limited Position Title Lead - Projects Position Summary Overall responsible for Execution of Projects. Key Accountabilities / Responsibilities Responsible for completion of project activities within scheduled timelines. Administratively responsible for staff related to Project based on location. Continuously monitor and report to Vertical head for project development in terms of time and cost, in particular on deviations (actual, expected), including lead time for critical procurement items. Monitor and communicate key financials and cash flows of project to leadership. Continuously monitor potential risks in predefined risk register and define risk mitigation approach. Develop and implement systems (including technical/IT), controls and processes to monitor key metrics. Develop basis for schedule development and schedule controls and maintain overall program schedule. Position Demands Travel as and when required. Competencies Behavioural Impact and Influence Information Seeking Initiative Innovative Thinking Functional Financial Operational People Strategic About Us Sterlite Electric is Indias leading integrated power transmission developer and solutions provider, focused on addressing complex challenges in the sector by tackling the key constraints of time, space and capital. We believe that electricity access transforms societies and delivers long-lasting social impact. Sterlite Power is uniquely positioned to solve the toughest challenges of energy delivery. We Are Guided By Our Core Purpose Of Empowering Humanity By Addressing The Toughest Challenges Of Energy Delivery. Our Four Core Values Form The Pillars Of Our Organization Respect: Every one counts Social Impact: We work to improve lives Fun: Thank God its Monday! Innovation: A new way today Sterlite Electric is a leading global developer of power transmission infrastructure with projects of over 10,000 circuit km and 15,000 MVA in India and Brazil. With an industry-leading portfolio of power conductors, EHV cables and OPGW, Sterlite Power also offers solutions for upgrading, uprating and strengthening existing networks. The Company has set new benchmarks in the industry by use of cutting-edge technologies and innovative financing. For more details, visit: www.sterlitepower.com

Job Title:Founders Office Intern Location:Remote Type:Unpaid Internship Duration:3 moths About the Role As a Founders Office Intern, you will work directly with the founders, gaining firsthand experience in startup growth and strategy. You will contribute to high-impact decisions, assist in building business strategies, and play a critical role in shaping the direction of the company. This is a unique opportunity for entrepreneurial-minded individuals eager to develop leadership and strategic skills while working in a dynamic startup environment. ### **Key Responsibilities** - Assist founders in developing and executing business strategies - Conduct market research and analyze industry trends - Support key decision-making processes in business development and operations - Engage in fundraising, investor relations, and partnership discussions - Work on operational challenges to optimize startup growth - Collaborate across different teams to drive innovation and execution ### **Requirements** - Strong analytical and problem-solving skills - Entrepreneurial mindset with a passion for startups - Ability to think strategically and execute ideas effectively - Excellent communication and collaboration abilities - Self-driven and adaptable to a fast-paced environment ### **What Youll Gain** - Hands-on experience in startup operations and strategy - Exposure to high-level decision-making and business development - Opportunity to work closely with visionary founders - Insights into fundraising, partnerships, and growth strategies --- Would you like to add more specifics, such as focus areas or skills youd prefer in candidates Show more Show less

Company Description Kulture (a unit of JS52 Foods and Hospitality) is Coffee House and Bistro in the heart of Kolkata, Park Street. We specialize in Indian Origin Specialty Coffee, Roman Pizza and Italian Pasta Role Description This is a full-time on-site role for a Senior Barista at Kulture - Specialty Coffee & Bistro, located in Park Street area, Kolkata. The Senior Barista will be responsible for preparing and serving a variety of coffee and tea beverages, maintaining a clean and efficient work environment, and providing excellent customer service. Additional tasks include training junior baristas, managing inventory, and ensuring compliance with health and safety guidelines. Qualifications Has previously worked as a Barista for atleast 3 years Experience working with semi automatic espresso machines from Rancilio or La Marzocco (any model) Has deep knowledge of various Manual Brewing techniques, namely French Press, AeroPress, Pour Over - we will test your practical skills Has knowledge about Speciality Coffee beans. Understands roast profiles, grind size, different processing techniques Is a hard working person and has the curiosity to learn and hunger to grow Has passion for coffee Is a team player Please apply, only if you meet all the above points.

Job Description for Jr. Database Administrator Preferred Experience : 0 - 2 years Work Location: Kolkata About RS Software RS Software builds global, national and enterprise payment platforms, and has presence in four continents. The product suite combines with knowledge systems built over 30 years, delivering mission-critical payment solutions that combine innovation and entrepreneurship to create the new gold standard for digital payments. With approximately 40% of the global digital payment volumes in 2021 processed on platforms built by RS Software, the vision is to deliver Payments at the Speed of Thought . RS Software is focused on the global payments modernization market, providing large-scale, high-performance payment systems, serving central Infrastructures, financial institutions, payment network providers, payment processors and software companies providing products to the payment industry. The company&aposs product suite offers ISO 20022 ready, open payments architecture using a cloud-based microservices framework - optimizing costs, seamless integrations with commoditized products, and accelerates the pace of adoption. The companys solutions today are installed in 12 of the top 20 banks in India, and the four major platforms built by RS Software cumulatively process annually 350+ billion transactions world-wide, giving the company a rare track record in the payments domain. RS Softwares product suite is getting recognized in some important markets, which is creating strategic partnerships, the foundation for the companys long-term growth. RS Software has bult Indias digital payment infrastructure, the three major payment platforms, which are transforming the lives of a billion+ people. Instant digital payment platform (UPI) Bill payment platform - Bharat Bill Payment System (BBPS) Enterprise Fraud and Risk Management (EFRM) Why RS Software RS provides a unique experience of engaging in some world class product development and prestigious large scale payment platforms that caters to billions of people We provide opportunity to learn and develop high throughput transaction processing systems RS Software is one of the few technology and payment solutions providers where talented individuals have the opportunity to work on cutting-edge, complex, and mission-critical IT projects. We offer ample career opportunities to hardworking and skilled employees. Our Talent Management Program is specifically designed to identify the interests of each employee and match them with suitable career paths within their desired domains, allowing them to make the best possible use of their skillsets in reaching their goals. We invest in the knowledge and skill development of our employees with RS School of Payments the industrys most comprehensive training platform. There are three main areas of focus that the Academy and School address: current technology skills, professional development and payments domain knowledge. Our customized training program, well-defined career mapping process and comprehensive appraisal system is designed to help every employee achieve their goals. To address the challenges of relocation, we offer employees coming from other regions reimbursement for expenses associated with their moves as well as complimentary interim facilities, such as guesthouse accommodations, to ease the transition. We also assist employees with finding suitable housing. Key Responsibilities: Assist in the development and optimisation of SQL queries and stored procedures to support data retrieval and reporting needs Participate in database design discussions and contribute to data modelling efforts Support the implementation of data integration processes and ETL workflows Monitor database performance and troubleshoot issues as they arise Document database architecture, processes, and workflows to ensure knowledge sharing Deployment, configuration and maintenance of RDBMS and/or NOSQL databases Support database backup and recovery operations Manage user access, permissions, and roles Technical Skills: Basic knowledge of SQL and relational database management systems (RDBMS) Understanding of database concepts like indexing, normalization, and transactions Familiarity with PostgreSQL/MySQL/MongoDB installation and configuration Familiarity with backup and recovery procedures and user management Strong analytical and problem-solving skills Willingness to learn new technologies and work in a dynamic environment Good to Have: Internship or academic project experience related to databases Exposure to Linux/Unix environments Familiarity with NoSQL databases (e.g., Cassandra, MongoDB) is a plus Basic scripting knowledge (Shell, Python, etc.) Soft Skills: Good analytical and problem-solving skills Ability to learn quickly and work in a team environment Effective communication and interpersonal skills Good communication and collaboration skills Show more Show less

Job Description: Motion Graphics Video Editor Intern Location: Salt Lake, Sector-5, Kolkata Job Mode: On-site Stipend: 12,000/ per month Internship Duration: 6 Months About the Role Nature Technologies is looking for a creative and motivated Motion Graphics Video Editor Intern to join our in-house creative team. This internship is ideal for students or fresh graduates passionate about visual storytelling, video editing, and motion design. You will support our content production efforts while learning industry practices and building a professional portfolio. Key Responsibilities Assist in creating engaging video content, including motion graphics, animations, and visual effects for digital platforms such as marketing, social media, and internal branding. Support the editing of raw footage into polished videos using professional tools while maintaining consistency with brand guidelines. Collaborate with senior designers and marketers to develop concepts and execute video deliverables. Participate in brainstorming sessions and apply feedback to improve content output. Stay informed about current design trends, tools, and techniques to continuously improve the visual quality of deliverables. Handle multiple tasks and manage timelines under supervision to ensure project completion within deadlines. Requirements Pursuing or recently completed a degree/diploma in Media, Animation, Communication, Design, or a related field. Basic knowledge of video editing and motion graphics tools, preferably: Adobe Premiere Pro / Final Cut Pro / DaVinci Resolve Adobe After Effects for animations and visual effects A portfolio (academic/personal) showcasing video editing or motion design projects. Understanding of basic video composition, transitions, and storytelling. Willingness to learn in a fast-paced production environment and take constructive feedback. Good communication and time management skills. Preferred Qualifications Familiarity with Adobe Photoshop or Illustrator for creating visual assets. Interest in or basic knowledge of 3D animation tools like Cinema 4D (not mandatory). Understanding of basic audio editing to enhance video outputs is a plus. ? What You Will Gain Hands-on experience with real-world creative projects. Exposure to professional workflows in video production and motion design. Mentorship from experienced video editors and designers. A strong portfolio and internship certificate upon successful completion. Opportunity to gain familiarity with projects aligned to international markets, including the US. Show more Show less