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0.0 - 3.0 years

0 Lacs

Sewri, Mumbai, Maharashtra

Remote

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Customer Success Manager About us GRG India is a SAAS company providing products in incentive and reward management. Our SAAS product- “My Incentives” helps companies engage and incentivize their Sales teams, customers, and channel partners. Our clients include some of India’s top brands across BFSI, FMCG, Construction, IT, Agro Chemicals, and Automotive industries. 'My Incentives' is a b2b, no-code enterprise SaaS product. We automate the end-to-end sales and channel incentive process, typically for large companies with 2,000+ member strong frontline and channel sales teams. Specifically, we keep our clients' brands and sales top of mind for the sales and channel sales reps via: Automating the admin hassle of executing and calculating sales incentives Our sophisticated, real-time engine ingests and transforms the data and calculates incentives in real time Gamifying and motivating front line and channel sales teams Providing visibility to the regional sales leadership Driving zero leakages and zero fraud in incentive payouts Key purpose of the role In this role, you will be responsible for overall client experience with our organization and our products. You will work closely with clients in identifying, understanding, and meeting their specific needs and pain points. Ensure the day-to-day delivery of all operational elements in a timely manner and to a high-quality standard. Provide insights and actionable recommendations during presentations or business reviews and also by providing value-added analysis. Success in this role will be demonstrated by improved client retention and satisfaction while growing new business opportunities with existing clients. Responsibilities of the Role Operational Excellence Manage the delivery of various client accounts. Prepare appropriate operational documentation for your accounts ie. Monthly program reports, Statement of Work, Project plan, programme documentation, SOP’s etc. Develop and manage strong relationships with other internal departments to ensure outstanding service and solutions. Customer Satisfaction Develop and manage strong relationships with clients that ensure retention of clients. Ensure high standards of delivery and resolve client service concerns. Conduct regular formal reviews with clients to ensure satisfaction and identify opportunities for improvement. New Client Launch Take ownership of onboarding new customers on the product. Develop project plan and Ensure structured and smooth experience to customers till product adoption. Conduct product walkthroughs and training sessions for new clients Develop onboarding project plans, define success milestones, and track progress against key timelines. Financial Performance Identify potential opportunities to add value and grow client relationships Responsibility for accurate invoicing, forecasting and financial performance of client programmes Work with Line Manager to support the delivery of growth revenue in line with agreed budgets. Learning & Growth Build strong relationships with internal departments to ensure understanding of all appropriate products and services. Contribute to product development- Identify and recommend enhanced and new features that answer clients' business needs and add value to our product offering. Demonstrate GRG India values and behaviors in all interactions with clients and colleagues. Principal working relationships External Clients Main point of contact for client for day-to-day delivery of agreed account elements. Build and maintain ongoing relationships with the identified key persons within the client organization. Internal: AVP Client Solutions Senior Manager Client Solutions Account Lead AVP Reward Operations Senior Manager Reward Operations Skills and Experience Essential Ability to communicate effectively with clients – being able to build rapport quickly & maintain and develop ongoing productive relationships. Data Driven Approach - Ability to analyze data and recommend proactive initiatives to drive value through the program. Excellent organizational and project management skills. Ability to plan and prioritize tasks, anticipate problems and act to minimize risks. Manage time effectively Ability to juggle multiple projects at once - Thrives on pressure Proven track record of delivering profitable programmes for clients Experience: 3- 5 years' experience in growing engagement and servicing clients. (Preferably reward and incentive programs , IT Services background) Desirable Personal Qualities A positive upbeat attitude - able to establish trust easily Consistent and self-disciplined Commercial and financial acumen Excellent written and oral communication skills Job Types: Full-time, Permanent Pay: ₹700,000.00 - ₹850,000.00 per year Benefits: Cell phone reimbursement Health insurance Life insurance Paid sick time Paid time off Provident Fund Work from home Schedule: Day shift Fixed shift Monday to Friday Morning shift Ability to commute/relocate: Sewri, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have exposure into IT Services Domain ? Education: Bachelor's (Required) Experience: Account management: 3 years (Required) Microsoft Excel: 4 years (Required) Financial analysis: 3 years (Required) Client handling: 3 years (Required) Language: English (Required) Work Location: In person

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0 years

0 - 0 Lacs

Sewri, Mumbai, Maharashtra

On-site

Job Designation: Client servicing. This job evolves strong communication internal (inside the organization) as well as external (with clients). Requires strong follow-ups (internal & external) and maintain good relationship with client. Requirements:  Fairly good knowledge in the field of Printing & Packaging as to understand the need of the client.  Communication with the client on a daily basis, giving them updates on the new orders, running orders and all the other things involved in execution of an order. With the help of strong communication and follow ups with the production & dispatch team.  To maintain stock of raw materials & finished goods.  To maintain pending order status of the clients sharing the same with the organization. Ensure timely delivery as per the clients need.  Proofing reading of their jobs & keeping a data base of all their jobs. Job Type: Full-time Pay: ₹19,500.00 - ₹22,000.00 per month Benefits: Leave encashment Work Location: In person

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0 years

2 - 3 Lacs

Sewri, Mumbai, Maharashtra

On-site

Key Responsibilities: 1)Identification of L&D gaps: Working closely with the various key stakeholder across functions in understanding the L&D gaps of their team and implementing training interventions to close the gaps achieve the business outcomes. 2)Content Creation- Contribute towards conceptualizing , designing learning content, including presentations, e-learning modules, videos, utilizing various instructional design methodologies. 3)Supporting External Training: Provide support for learning and development activities of external training programs, including scheduling training sessions, managing training logistics. 4)MIS analysis– Maintaining training records, generating MIS from the LMS module and analyzing the data to provide insightful information to take key employee related L&D decisions. 5)Ensuring course completion- Continuously engaging with employees and following up to ensure completion of the training programs assigned to them. 6)Facilitation – At an appropriate time, facilitating monthly Induction Training, Sales training, Leadership Development sessions, refresher training etc 7)Contribution to HR-Since L&D is a part of the HR function, the candidate should be unconditionally open to supporting the HR team, whenever required which will add to his/her learning curve. Job Types: Full-time, Permanent Pay: ₹200,000.00 - ₹350,000.00 per year Benefits: Health insurance Provident Fund Work Location: In person

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0.0 - 3.0 years

0 Lacs

Sewri, Mumbai, Maharashtra

On-site

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JOB Details for Dot Net Full Stack Developer *Experience:* 3+ years *Desirable Skill Sets for Developer – Microsoft .NET (Full stack)* * SQL Server: Performance optimization techniques * jQuery * Developing Secure code [ Keeping in mind OWASP Top 10] * Version Control Tool – Git & Azure DevOps and above * Consuming of SOAP/REST web services like SAP Gateway Services * Development of .NET Web API/OData/REST services * Automated/Unit Testing Frameworks like Microsoft Unit Test or NUNIT. * Angular 16 and above * Node.js * TypeScript * Design Patterns * Knowledge of Cloud based development (App service, Code publish) * LESS or SASS * Interactive Visualizations and Analytical Reports using Power BI * Object Storage like S3 *Education Criteria:* The resource should possess minimum qualification MCA or B.E /B.Tech in Computer Science or Computer Engineering or Information Technology with minimum passing marks of 60%. Job Types: Full-time, Permanent Pay: Up to ₹700,000.00 per year Location Type: In-person Schedule: Day shift Education: Bachelor's (Preferred) Experience: .net development : 3 years (Preferred) Location: Sewri, Mumbai, Maharashtra (Preferred) Work Location: In person Expected Start Date: 03/06/2025

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0.0 - 2.0 years

0 Lacs

Sewri, Mumbai, Maharashtra

On-site

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Job description Key Responsibilities of a Lawyer: Legal Advice: Providing expert legal advice to clients on various RERA-related matters such as property disputes, consumer complaints, and regulatory issues. Contract Drafting and Review: Drafting and reviewing real estate contracts, agreements, and other legal documents to ensure compliance with RERA. Litigation: Representing clients in RERA-related legal disputes and proceedings before RERA authorities and other courts. Due Diligence: Conducting legal due diligence on real estate projects to identify potential RERA-related risks and liabilities. Consumer Protection: Advising clients on consumer protection laws and their intersection with RERA. Job Types: Full-time, Permanent Experience: total work: 7+ years (Required) Work Location: In person Job Type: Full-time Pay: ₹25,000.00 - ₹100,000.00 per month Schedule: Day shift Ability to commute/relocate: Sewri, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 2 years (Preferred) Work Location: In person

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0 years

0 - 0 Lacs

Sewri, Mumbai, Maharashtra

Work from Office

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Job Overview: We are looking for a Process Coordinator to oversee and manage the flowcharts for various business processes. The ideal candidate will ensure that every step in the workflow is executed smoothly and within the specified timeline. She will act as the key link between team members, ensuring everyone has the relevant information to complete their tasks efficiently. Key Responsibilities: Coordinate all the steps and stages in business process flowcharts. Ensure timely completion of tasks within the workflow. Share relevant information with all stakeholders in the process. Monitor progress and address any bottlenecks in the workflow. Maintain accuracy and attention to detail throughout the process. Skills Required: A pleasant and cooperative personality. Polite, good-natured, and professional communication. Strong attention to detail and thoroughness in task completion. Ability to coordinate with multiple people and teams. Job Types: Full-time, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person Speak with the employer +91 9892526281

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0 years

0 - 0 Lacs

Sewri, Mumbai, Maharashtra

Work from Office

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Office Maintenance & Cleanliness Clean and sanitize office areas including workstations, meeting rooms, pantry, and restrooms. 2. Hospitality & Refreshments Serve tea, coffee, water, and other refreshments to employees and guests. Keep the pantry area organized, clean, and stocked with necessary items. Prepare meeting rooms with refreshments and required materials before scheduled appointments. 3. Courier & Errands Handle delivery and collection of documents, packages, and cheques. Visit banks, post office, suppliers, and government offices for official errands as instructed. Maintain a log of outgoing and incoming couriers and deliveries. 4. Administrative Support Photocopy, scan, and file documents as directed. Distribute internal documents, notices, and memos across departments. Assist with document binding, labeling, and filing. Provide minor assistance in data entry and basic computer tasks if trained. 5. Meeting & Event Support Set up meeting rooms with necessary equipment (e.g., projector, whiteboards). Greet and direct visitors or clients to appropriate departments or staff. Support in organizing internal meetings, staff gatherings, or small events. 6. Supply & Inventory Management Monitor and replenish office supplies like stationery, cleaning materials, etc. Coordinate with the procurement team to ensure timely purchase of items. Keep inventory records of supplies used. 7. General Support Open and close office premises securely and on time. Assist HR/admin during onboarding of new employees (e.g., workspace setup). Support IT/admin with moving or rearranging office furniture and equipment. Ensure proper waste disposal and maintain hygiene standards. Monitor and report any repair or maintenance needs in the office. Job Types: Full-time, Permanent, Fresher Pay: ₹8,086.00 - ₹19,621.30 per month Schedule: Day shift Work Location: In person Application Deadline: 10/06/2025 Expected Start Date: 01/06/2025

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0 years

0 - 0 Lacs

Sewri, Mumbai, Maharashtra

Work from Office

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Job Title: Front Desk Executive Location: Ditch the Guilt Department: Administration / Reception Reports to: Office Manager / Admin Head Job Summary: The Front Desk Executive serves as the first point of contact for visitors and clients. They are responsible for managing the front desk operations, providing administrative support, and ensuring a welcoming and professional reception area. Key Responsibilities: Greet and welcome guests as they arrive at the office. Answer, screen, and forward incoming phone calls. Manage the reception area to ensure cleanliness and a professional appearance. Handle incoming and outgoing mail, packages, and courier services. Maintain visitor logs and issue visitor passes as needed. Schedule appointments and manage meeting room bookings. Assist in coordinating office events and meetings. Provide basic and accurate information in-person and via phone/email. Monitor office supplies and order when necessary. Support other administrative staff as needed. Requirements and Skills: Proven work experience as a Receptionist, Front Office Representative, or similar role. Professional attitude and appearance. Solid verbal and written communication skills. Ability to be resourceful and proactive when issues arise. Excellent organizational and multitasking abilities. Proficiency in MS Office (Word, Excel, Outlook). High school diploma; additional certification in Office Management is a plus Work Hours: Monday to Saturday, 9:00 AM – 6:00 PM Job Type: Full-time Pay: ₹9,150.73 - ₹15,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

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0 - 3 years

0 Lacs

Sewri, Mumbai, Maharashtra

Work from Office

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Subscription Sales Executive About Us: ASAPP Info Global Group is a pioneering information platform with a strong presence across print, digital, and events media. We are recognized as a leader in business information for the Construction, Infrastructure, and Manufacturing/Engineering sectors. Our portfolio includes prominent publications such as Construction World, Industrial Products Finder, Indian Cement Review, Equipment India, Indian Textiles Journal, and Infrastructure Today. Department: Sales & Marketing Job Summary: We are seeking a motivated Subscription Sales Executive to drive magazine subscription sales. This role involves reaching out to prospective subscribers, maintaining relationships with existing subscribers, and achieving monthly sales targets. Key Responsibilities:  Sales Generation: Identify and pursue opportunities to grow subscription sales for our B2B publications across construction, infrastructure, and related sectors.  Client Outreach: Conduct proactive outreach via calls, emails to attract new subscribers and retain current ones.  Customer Engagement: Understand and address customer needs, offer tailored subscription packages, and educate potential subscribers on the value of our magazines.  Market Research: Identify industry trends and competitor activity to improve sales pitches and subscription offerings.  Reporting: Prepare weekly and monthly sales reports to monitor progress and adjust strategies as needed. Experience: 1-3 years of experience in sales, preferably in B2B magazine subscription or publishing. Education: Bachelor’s degree in Sales, Marketing, Business, or related field. Skills: Strong communication, negotiation, and interpersonal skills; ability to meet targets; proficiency in MS Office. Working Hours: Monday to Friday, 9:30 am - 6:30 pm (Weekends off, with one Saturday working per month). Location: Sewri West, Mumbai Benefits:  Competitive salary and commission-based incentives.  Opportunity to work with a leading media company in the construction and infrastructure sectors.  Professional growth through training programs and events. How to Apply: Interested candidates should send their updated resume to hr1@asappmedia.com, along with the following details:  Current Salary  Expected Salary  Notice Period Shortlisted candidates will be contacted for an initial phone interview, followed by an in-person interview. Job Types: Full-time, Permanent Pay: Up to ₹30,000.00 per month Benefits: Health insurance Life insurance Provident Fund Compensation Package: Yearly bonus Schedule: Fixed shift Monday to Friday Work Location: In person

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