Operations Intern ( Mumbai)

Reward Operations Intern

About us

GRG India is a SAAS company providing products in incentive and reward management. Our SAAS product - “My Incentives” helps companies engage and incentivize their Sales teams, customers, and channel partners. Our clients include some of India’s top brands across BFSI, FMCG, Construction, IT, Agro Chemicals, and Automotive industries.

'My Incentives' is a b2b, no-code enterprise SaaS product. We automate the end-to-end sales and channel incentive process, typically for large companies with 2,000+ member strong frontline and channel sales teams.

Specifically, we keep our clients' brands and sales top of mind for the sales and channel sales reps via:

• Automating the admin hassle of executing and calculating sales incentives Our sophisticated, real-time engine ingests and transforms the data and calculates incentives in real time
• Gamifying and motivating front line and channel sales teams
• Providing visibility to the regional sales leadership
• Driving zero leakages and zero fraud in incentive payouts

Reports to

AVP – Reward Operations

3 best things about the job

• Work in a rapidly evolving industry where scalable tech products have a huge impact
• Work in a product environment which provides a greater scope for growth
• Exposure to new technologies and processes

Responsibilities of the role

• Responding to customer inquiries and complaints
• Providing product or service information
• Processing orders, forms, and requests
• Maintaining a record of customer interactions
• Following up to ensure resolution

What you will need

• Excellent communication skills
• Proactive
• Problem solving, go getter attitude
• Quick learner
• Ensures the assigned task is completed within the timelines with perfection
• Candidate with previous internship experience will be preferred.

Additional Details:

• Employment type: Intern (9 months)
• Work Mode: On site
• Candidate are required to join immediately
• Monday to Friday – 5-day work week.
• Stipend: 10,000 per month

Job Type: Internship
Contract length: 6 months

Pay: ₹8,000.00 - ₹10,000.00 per month

Schedule:

• Day shift
• Monday to Friday
• Morning shift

Ability to commute/relocate:

• Sewri, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have previous internship experience ?

Language:

• English (Required)

Location:

• Sewri, Mumbai, Maharashtra (Required)

Work Location: In person