4 Jobs in Philippines

This role is for one of the Weekday's clients Min Experience: 5 years Location: Philippines JobType: full-time The Commercial Manager will be responsible for driving commercial strategy and execution to improve profitability across business units, particularly within technology, professional services (PS), and managed services (MS). Working closely with the Head of Services, the role will focus on budgeting, cost control, pricing reviews, contract negotiations, vendor management, and revenue forecasting. This role requires strong commercial acumen, a keen understanding of market trends, and the ability to identify and implement opportunities for growth and efficiency. The ideal candidate will also support financial reporting, margin optimization, and commercial decision-making across the organization. Requirements Key Responsibilities: Partner with business units to gather inputs and assist in setting achievable annual budgets aligned with strategic goals. Drive financial performance by monitoring costs, identifying revenue opportunities, and executing cost-saving initiatives. Review and approve commercial terms for large managed services deals to ensure target margins are met. Collaborate with the billing and service delivery teams to ensure accuracy in pricing and billing processes. Lead regular financial forecasting cadences, analyzing projections and highlighting risks or areas for improvement. Ensure pricing models and rate cards remain competitive and reflective of current costs and market trends. Work closely with Sales Operations to align sales commissions and incentives with commercial growth objectives. Oversee and review all P&L expenditures across departments, identifying opportunities for cost control and operational efficiency. Support contract negotiations with vendors, ensuring service delivery capacity aligns with demand forecasts. Develop and implement programs with cost centers to enhance operational efficiency and reduce overhead. Qualifications: Bachelor's degree in Business, Finance, ICT, or a related field. Proven experience in a commercial management role within the ICT services industry. Strong understanding of ICT products and services, such as cloud computing, networking, cybersecurity, and managed services. Demonstrated experience in pricing, budgeting, revenue forecasting, and financial reporting. Excellent analytical, negotiation, and problem-solving skills. Strategic mindset with the ability to execute plans that drive profitability and growth. Strong stakeholder management and cross-functional collaboration capabilities. Proficiency in business analysis tools and CRM systems. Comfortable working in a fast-paced, results-driven environment. Preferred Attributes: Experience in client-facing roles, especially within technology or services-based organizations. Excellent communication skills, both written and verbal. Willingness to work in a hybrid setup from the BGC office during the Australian business hours.

This role is for one of the Weekday's clients Min Experience: 5 years Location: Philippines JobType: full-time The Vendor Retention Manager will be responsible for leading and optimizing retention operations in collaboration with the BPO vendor team, with a strong focus on customer engagement, satisfaction, and loyalty. This role drives operational excellence in retention strategy execution, call center performance, and customer lifecycle management, ensuring seamless service delivery and improved customer lifetime value. You will translate high-level strategic goals into actionable retention operations while identifying opportunities to refine performance through data-driven initiatives. The role emphasizes leadership, project management, collaboration, and continuous improvement in a fast-paced environment. Requirements Key Responsibilities: Operational Delivery & Strategy Execution: Drive execution of existing retention strategies, ensuring alignment with business goals. Develop and implement tactical game plans to optimize channel performance, reduce churn, and boost customer loyalty. Monitor daily operations and collaborate with internal and external stakeholders to ensure performance targets are met. Identify and address process bottlenecks, taking corrective actions as needed. Data-Driven Decision Making: Analyze performance data to uncover trends and identify areas of improvement. Develop compelling data stories through visualization tools and presentations to drive business insights. Use analytical insights to inform specific strategies and support decision-making at operational levels. Collaboration & Vendor Management: Work closely with BPO partners, providing guidance, coaching, and support to improve outcomes. Act as a bridge between internal teams and external vendors, ensuring shared goals and consistent performance. Promote a collaborative, respectful, and high-performance culture, encouraging idea-sharing and continuous improvement. Guide and influence BPO teams without authoritative controlthrough humility, assertiveness, and mentorship. Requirements & Qualifications: Experience: 7+ years of experience in operations, retention management, or customer experience roles, preferably in BPO environments. Experience in subscription-based services, telecommunications, or other recurring revenue models preferred. Global exposure or experience working with international clients and teams (e.g., Australian, U.S., or other markets) is welcome. Skills & Competencies: Strong operational and process management skills, with the ability to execute strategies at scale. Proficiency in analyzing data and translating insights into actionable plans. Excellent data visualization and presentation skills using tools like PowerPoint, Excel, or BI tools. Outstanding communication, storytelling, and stakeholder engagement abilities. Demonstrated ability to lead vendor relationships and drive performance through influence rather than authority. Personality Traits: Humble, assertive, and collaborativecapable of guiding and empowering teams. Effective listener and teacher, open to incorporating ideas from vendor teams. Adaptable, results-driven, and focused on continuous improvement.

Digital Marketing Manager (All-Rounder) – Remote | Full-Time | Philippines-Based We’re looking for a highly skilled and proactive Digital Marketing Manager based in the Philippines who can take ownership of our online presence and help us scale through smart, data-driven strategies. This is a full-time remote role suited to someone who thrives on variety, takes initiative, and delivers measurable results. What You’ll Be Doing: SEO & SEM (Primary Focus) Use SEMrush to perform keyword research, site audits, competitor analysis, backlink strategies, and content planning Optimise and rank web pages through strong on-page, off-page, and technical SEO Set up and manage Google Ads campaigns, including search, display, and remarketing Analyse and optimise ads based on performance metrics and ROI Monitor rankings, conversions, and traffic through tools like SEMrush, Google Analytics, and Search Console Content & Social Media Write SEO-optimised blog content and landing page copy Design simple graphics in Canva for use in social posts or ads Schedule and post to social platforms including Facebook, Instagram, LinkedIn, and YouTube Create and repurpose content for multiple channels (reels, graphics, emails) Website & Funnel Building Build and update web pages using WordPress and/or Go High Level (GHL) Create landing pages, opt-in forms, and lead generation funnels Install tracking scripts (Google Tag Manager, FB Pixel, etc.) Email Marketing & Automation Write and schedule emails using GHL or a similar CRM Create automated workflows and segmented campaigns Manage lists, triggers, and performance reporting Analytics & Reporting Track KPIs and create monthly performance reports Present actionable insights based on data Suggest and implement continuous improvements to boost performance What We’re Looking For: Proven experience in SEO and SEM (especially with SEMrush & Google Ads) Experience managing WordPress and/or GHL websites and funnels Strong copywriting and content creation skills Graphic design experience (Canva or similar) Deep understanding of marketing funnels and conversion optimisation Reliable, proactive, and organised Excellent English communication skills Bonus Skills (not required but great to have): Facebook Ads or Meta Business Suite experience Video editing (Reels/Shorts) Email deliverability knowledge Local SEO or NAP citation work What We Offer: Competitive salary based on experience Work-from-home flexibility Long-term role with room to grow Supportive team and systems to help you succeed To Apply: Please send your resume, a short intro about yourself, and examples of your SEO, SEM, or web work (portfolio, campaigns, or results) to apply@boldrecruitment.com.au Show more Show less

An experienced consulting professional who has an understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. As a recognized authority and leading contributor within their practice, this mid-level technical consulting position provides consistent high-quality and innovative solutions to a post-implementation team. Lead technical solutions on customer engagements, ensuring high-quality, integrated software solutions within constraints of time and budget. Analyze business needs to ensure Oracle NetSuite solutions meet customer objectives by combining industry best practices, product knowledge, and business acumen. Exercise judgment and business acumen in selecting methods and techniques to deliver functional and technical solutions on non-routine and very complex aspects of applications. You will be responsible for managing technical scripting in post-implementation environments. Working with the rest of the Consulting department, the successful applicant will need to quickly assess client needs, develop innovative plans to solve their problems, and implement these plans to the client's satisfaction. You must have a passion for business and associated Cloud technologies, as well as advanced analytical problem-solving acumen, applied to help clients find creative technical solutions to address their business needs. Finding new ways to constantly improve the satisfaction and loyalty of our clients is a top priority. You will have extensive technical solutioning expertise to develop scripted solutions in NetSuite, including, but not limited to, user event scripts, map reduce scripts, restlet scripts, and knowledge of multiple methods of integrations to NetSuite. Experience in building integrations from NetSuite to 3rd Party software is highly desired. In this role, you will often be working under pressure, implementing several solutions simultaneously, and striving to meet aggressive timelines. Part of the role will also involve quickly assessing a requirement to understand scope and provide estimates of hours and timelines for delivery. Responsibilities Conduct technical process mapping sessions. Document and validate customer's business requirements and map to NetSuite technical design functionality. Participate in consulting sessions (over Zoom or similar technology and in-person) and provide insight into technical solution design. Attend internal project meetings and provide status on progress of activities and deliverables. Support the sales cycle through technical solution review, feedback, and assistance with scoping and estimation. Document solutions and contribute to solutions repository. Document Best Practices and share with Consulting practice. Participate in SME program in area(s) of interest and expertise. Contribute to internal team knowledge share review posted feedback on a continuous basis. Participate in Continuing Education sessions. Be fully versed on technical functionality released with each new product upgrade. Demonstrate good judgment in selecting methods and techniques for obtaining solutions. Document, troubleshoot, and escalate Support issues outside defined parameters. Exercise judgment within defined procedures and policies to determine appropriate action. Understand theories, concepts, principles, and techniques to handle most situations without guidance. Quickly assess customer needs, develop innovative plans to solve complex business workflows, and implement these plans in the Oracle + NetSuite environment. Independently organize and perform most work required within the area. Ability to manage scope and expectations with the delivery manager and customer. Generally, receive guidance and direction from other consulting resources (Delivery Manager) and Manager. Strong written and verbal communication skills. Ability to communicate effectively with functional and technical resources. Ability to implement and manage multiple technical solutions. Qualifications/Skills Bachelor's degree preferred or comparable experience. Hands-on experience with SuiteScripts, Web Services/SOAP, and Rest API. Exposure to/passion for Cloud-related technologies. 5-10 years of experience in NetSuite technical development with a consulting firm. Demonstrated experience in translating customer business requirements into workable world-class business solutions. Excellent interpersonal skills. Excellent understanding of common industry-standard business practices as related to technical solution development. Previous experience in building integrations between NetSuite (or other similar ERP systems) and 3rd Party Software. Highly Desired Skills Ability to conduct technical design and solution workshops. Strong presentation skills. Good functional knowledge of NetSuite and an understanding of accounting principles. Strong business analysis skills. Career Level - IC3