Job Description Duration: Long Term Shift: 2 Remaining Positions: 1 Details: Job Description: Provide 1st level support to our internal customers through the ticketing system based on defined ITIL processes. Be logged-in and available to answer calls through our global Service Desk call centre solution. Actively participate in team meetings and suggest opportunities for continual improvement. Support Service Desk KPI/TTI measures. Be part of a rotered on call team during weekends, this should have you on-call once a month Develop and maintain both technical and customer documentation for standards, processes and procedures. Monitor group email inbox and enter into ticketing system. Working Hours: 3 shifts on a rotational basis -06:30 - 14:30 (IST) -14:30 - 22:30 (IST) -22:30 - 06:30 (IST) # Immediate start preferred Job Requirements Details: Job Requirement: Strong customer service skills with a passion to exceed customer expectations. Good analytical and problem solving skills. An understanding of ITIL v3. A passion and interest in learning a broad knowledge of hardware and software. Analyze situations, evaluate alternatives, and implement solutions within standards (where applicable). Strong English written and verbal communication skills. Demonstrated ability to communicate complex problems and issues in a concise manner to a variety of technical and non-technical audiences. Ability to work under stressful conditions. Maintain up-to-date knowledge in the Service Desk sector of IT along with any industry trends or techniques. #LI-ONSITE#LI-AS1 Pay Range: $ 300000.00 - $ 600000.00
Job Description Duration: Full Time Remaining Positions: 1 Details: We are looking for a Senior .NET Developer with 7+ years of experience to support and enhance a suite of complex supply chain applications . The role requires deep technical expertise in VB.NET , C# , and MS SQL Server , along with experience integrating with Navision , SAP , and legacy systems such as MS Access . You will play a key role in supporting business-critical workflows and ensuring operational continuity across platforms, including daily Java-based process executions. Key Responsibilities: Lead the support and development of enterprise-level supply chain applications using VB.NET , C# , and MS SQL Server . Monitor and troubleshoot daily job schedules , including Java-based processes and other batch integrations. Drive integration and data flow between applications, including SAP , Microsoft Navision (Dynamics NAV) , and legacy platforms. Maintain and update legacy applications built with MS Access , ensuring data consistency and performance. Serve as a technical point of contact for production issues, escalations, and root cause analysis. Provide guidance to junior developers and support staff as needed. Ensure adherence to IT service management standards (e.g., change, incident, and problem management). Create and maintain documentation for system logic, workflows, and procedures. Engage with business stakeholders to understand evolving requirements and deliver reliable solutions. Job Requirements Details: Required Skills & Experience: 7+ years of hands-on experience with .NET technologies , specifically VB.NET and C# Strong expertise in Microsoft SQL Server , including complex queries, stored procedures, performance tuning, and data modeling Proven experience with SAP and Navision (Dynamics NAV) system integrations Exposure to maintaining and enhancing MS Access-based legacy applications Familiarity with Java-based job scheduling or batch processes Excellent problem-solving and analytical skills Strong communication and stakeholder engagement abilities Ability to manage and prioritize multiple concurrent tasks in a fast-paced environment Senior-level position with expectation for ownership , initiative , and leadership in solution delivery Preferred Qualifications: Bachelor's degree in computer science, Information Technology, or related field Experience with job scheduling tools (e.g., Control-M , Windows Task Scheduler , Autosys ) Understanding of supply chain processes and EDI workflows Exposure to cloud-based or hybrid environments is a plus ITIL certification or knowledge of ITSM practices preferred #LI-AS2 Pay Range: Based on Experience
Job Description Remaining Positions: 1 Details: Minimum Qualification - Graduate (B.Tech) Relevant Experience - 1+ years As a System Administrator, you will have responsibilities to provide the Level 1 Technical Support. You will be the first point of contact for all infrastructure monitoring incidents and requests in a fast-paced professional environment. You will monitor, create & triage incidents as per ITIL framework. Good to have troubleshooting skills on Windows Server 2012/2019. Create documentation & SOP for easing out tasks & resolve Infrastructure related issues. You will work in a timely and efficient manner while ensuring attendance, quality and customer service metrics are met. . Should have excellent written and verbal communication . Good Exposure to ticketing tools (ServiceNow, JIRA, Cherwell etc.) . Good troubleshooting skills on Windows/Linux OS . Basic understanding on Networking and Network devices. . Excellent understanding of Infrastructure/Application/Job monitoring . Good exposure on monitoring tools (Zabbix/Dynatrace/SCOM/Solarwinds/Datadog/Nagios etc.) . Administration of monitoring tools would be good to have skill Responsibilities: . Provide L1+ support for team deliverables. . Configuration, allocation, and management of centralized storage systems and other deployed storage solutions . Help develop or engineer new solutions related to data storage and access . Help setup of new storage technologies - tapeless, cloud storage etc. . Be able to take care of most of P2/P3/P4 tasks and document the RCCA. . Interacting with client over calls and provide details and reasoning of the deliverables. . Troubleshooting experience and ability to fulfill L2 support . Good knowledge on multiple Backup and Storage Systems like: o Knowledge of Commvault, Rubrik, Veeam, r etc o EMC, Netapp, Oracle Storage appliences, IBM SAN. etc. . Experience with monitoring and performance tuning of various storage systems . Experience with capacity planning and storage allocation forecasting . Experience in storage Operations management, backup systems, SAN, NAS, DR . Working knowledge of systems from major data storage vendors and cloud services . Working knowledge of technical aspects of storage systems - including but not limited to DAS, NAS, Fiber Channel, RAID config, LUN Masking . Basic Scripting . Good knowledge in Windows and Unix OS . Working Knowledge of VMware/Hyper-V. Job Requirements Details: Minimum Qualification - Graduate (B.Tech) Relevant Experience - 1+ years As a System Administrator, you will have responsibilities to provide the Level 1 Technical Support. You will be the first point of contact for all infrastructure monitoring incidents and requests in a fast-paced professional environment. You will monitor, create & triage incidents as per ITIL framework. Good to have troubleshooting skills on Windows Server 2012/2019. Create documentation & SOP for easing out tasks & resolve Infrastructure related issues. You will work in a timely and efficient manner while ensuring attendance, quality and customer service metrics are met. . Should have excellent written and verbal communication . Good Exposure to ticketing tools (ServiceNow, JIRA, Cherwell etc.) . Good troubleshooting skills on Windows/Linux OS . Basic understanding on Networking and Network devices. . Excellent understanding of Infrastructure/Application/Job monitoring . Good exposure on monitoring tools (Zabbix/Dynatrace/SCOM/Solarwinds/Datadog/Nagios etc.) . Administration of monitoring tools would be good to have skill Responsibilities: . Provide L1+ support for team deliverables. . Configuration, allocation, and management of centralized storage systems and other deployed storage solutions . Help develop or engineer new solutions related to data storage and access . Help setup of new storage technologies - tapeless, cloud storage etc. . Be able to take care of most of P2/P3/P4 tasks and document the RCCA. . Interacting with client over calls and provide details and reasoning of the deliverables. . Troubleshooting experience and ability to fulfill L2 support . Good knowledge on multiple Backup and Storage Systems like: o Knowledge of Commvault, Rubrik, Veeam, r etc o EMC, Netapp, Oracle Storage appliences, IBM SAN. etc. . Experience with monitoring and performance tuning of various storage systems . Experience with capacity planning and storage allocation forecasting . Experience in storage Operations management, backup systems, SAN, NAS, DR . Working knowledge of systems from major data storage vendors and cloud services . Working knowledge of technical aspects of storage systems - including but not limited to DAS, NAS, Fiber Channel, RAID config, LUN Masking . Basic Scripting . Good knowledge in Windows and Unix OS . Working Knowledge of VMware/Hyper-V. Pay Range: Based on Experience
Job Description Duration: 6 Months C2H Shift: 1 Remaining Positions: 1 Details: Stefanini Inc. (Stefanini) is a global technology company providing a full-service of onshore, nearshore, and offshore services systems integration/development and consulting and strategic staffing services to Fortune 1,000 enterprises worldwide. Stefanini is a leader in Workplace Services, Infrastructure Outsourcing, Application Services, and BPO. We work with our Customers to digitally transform their business for today's dynamic environment. Today, Stefanini's global presence spans across four (4) continents, 41 countries with 70 offices and more than 38,000 employees speaking 44 languages. Required: . Bachelor's degree . Experience of 2-6 years in .NET software development. . Experience in C#.NET, ASP.NET, MS SQL Server, Visual Studio.NET, .NET Framework, AJAX, JQuery, JSON, and JavaScript . Microservices Architecture . Experience working in custom .NET applications. . Experience analyzing data and writing SQL queries in MS SQL/Oracle databases . Strong in developing Custom .NET Framework / Code. Should be able to write API programs . Good knowledge of application layers . Hands-on experience with designing object-oriented components . Understanding of database concepts . Good Knowledge of IIS, SQL Server, C#, and should be able to perform complex operations. . Excellent organization, communication, analysis, and planning skills . Ability to work under pressure and in high-stress situations with a calm demeanor. . Ready to learn new functionalities and gain credibility with Users . Exposure to Agile/Scrum way of working Responsibilities: Design, develop, and maintain applications using C# and the .NET Framework/.NET Core Build and consume RESTful APIs and SOAP web services Enhance and support Classic ASP and ASP.NET applications Write and optimize complex SQL queries and stored procedures in SQL Server Implement data access using Entity Framework Participate in design discussions, code reviews. Troubleshoot and resolve production and non-production issues Ensure compliance with coding standards, security policies, and best practices Support Managed Care Business Analysts with design, development, and solution management. Work with Managed Care team members to analyze, recommend, plan, design, develop, and/or implement solutions to meet strategic, usability, performance, reliability, control, and security requirements. Act as liaison between Managed Care Business and IS technical architects/developers to effectively communicate business requirements into high-quality business solutions. Team with Managed Care Business to encourage business process improvements, to identify data integrity issues, and to implement proactive solutions. Analyze database constructs and create database design specifications associated with new development or enhancements. Create functional code from design specifications for new development, enhancements or maintenance projects. Develop test plans prepare test data, test, and document results for unit, integration and QA testing. Support existing applications following documented procedures for change control and issue tracking Support Business processes and functions related to Managed Care Applications (Products, Customers, and Vendors) Success Criteria: Advanced Analytical Thinking and Problem-Solving skills Creative thinking and Adept at Solution development Get it done attitude Ability to ramp up quickly in any technology Strong leadership skills Adept at Multitasking Job Requirements Details: Required: . Bachelor's degree . Experience of 2-6 years in .NET software development. . Experience in C#.NET, ASP.NET, MS SQL Server, Visual Studio.NET, .NET Framework, AJAX, JQuery, JSON, and JavaScript . Microservices Architecture . Experience working in custom .NET applications. . Experience analyzing data and writing SQL queries in MS SQL/Oracle databases . Strong in developing Custom .NET Framework / Code. Should be able to write API programs . Good knowledge of application layers . Hands-on experience with designing object-oriented components . Understanding of database concepts . Good Knowledge of IIS, SQL Server, C#, and should be able to perform complex operations. . Excellent organization, communication, analysis, and planning skills . Ability to work under pressure and in high-stress situations with a calm demeanor. . Ready to learn new functionalities and gain credibility with Users . Exposure to Agile/Scrum way of working Some of the responsibilities are: Design, develop, and maintain applications using C# and the .NET Framework/.NET Core Build and consume RESTful APIs and SOAP web services Enhance and support Classic ASP and ASP.NET applications Write and optimize complex SQL queries and stored procedures in SQL Server Implement data access using Entity Framework Participate in design discussions, code reviews. Troubleshoot and resolve production and non-production issues Ensure compliance with coding standards, security policies, and best practices Support Managed Care Business Analysts with design, development, and solution management. Work with Managed Care team members to analyze, recommend, plan, design, develop, and/or implement solutions to meet strategic, usability, performance, reliability, control, and security requirements. Act as liaison between Managed Care Business and IS technical architects/developers to effectively communicate business requirements into high-quality business solutions. Team with Managed Care Business to encourage business process improvements, to identify data integrity issues, and to implement proactive solutions. Analyze database constructs and create database design specifications associated with new development or enhancements. Create functional code from design specifications for new development, enhancements or maintenance projects. Develop test plans prepare test data, test, and document results for unit, integration and QA testing. Support existing applications following documented procedures for change control and issue tracking Support Business processes and functions related to Managed Care Applications (Products, Customers, and Vendors) Success Criteria: Advanced Analytical Thinking and Problem-Solving skills Creative thinking and Adept at Solution development Get it done attitude Ability to ramp up quickly in any technology Strong leadership skills Adept at Multitasking #LI-ONSITE#LI-CS1 Pay Range: $ 1100000.00 - $ 1500000.00
Job Description Remaining Positions: 1 Details: Must have: People Soft - experience with Campus Solutions Module PeopleSoft Application Development SQL and Database Management System Configuration and Administration Integration and Data Management Exp: 15+ Job Requirements Details: Technical Skills: . PeopleSoft Application Development: Proficiency in PeopleTools, which includes skills in Application Designer, PeopleCode, Component Interface, and Integration Broker. SQL and Database Management: Strong knowledge of SQL for database queries and management, as well as experience with Oracle databases. System Configuration and Administration: Experience in configuring and administering PeopleSoft applications, including security setup, process scheduler, and system performance tuning. Integration and Data Management: Skills in integrating Campus Solutions with other systems and managing data migration, conversion, and updates. Troubleshooting: Ability to diagnose and resolve technical issues, including performance bottlenecks and system errors. . Functional Skills: Understanding of Higher Education Processes: Familiarity with the business processes and workflows in higher education institutions, such as student records, admissions, financial aid, and academic advising. Campus Solutions Module Knowledge: In-depth knowledge of the Campus Solutions module, including its features and functionalities related to student administration, curriculum management, and academic planning. Business Analysis: Ability to gather and analyze business requirements, and translate them into technical specifications and solutions. User Support and Training: Skills in providing user support, training, and documentation to ensure effective use of the Campus Solutions module. . Soft Skills: Communication: Strong communication skills to interact effectively with stakeholders, including technical teams, business users, and vendors. Project Management: Experience in managing projects, including planning, execution, and monitoring progress to ensure timely delivery. Problem-Solving: Analytical and problem-solving skills to address complex issues and implement effective solutions. #LI-AS2 Pay Range: Based on Experience
Job Description Remaining Positions: 1 Details: Exp: 15+ year of exp Require knowledge of Talend but also knowledge of other Data related tools like: Databricks or Snowflake The Senior Talend Developer/Architect role is responsible to lead the design, development and manage the INSEAD data infrastructure for the CRM ecosystem, to develop Talend Jobs & Flows and to act as a mentor for the other 3-4 Talend Developers. This role will be instrumental in driving data pipeline architecture and ensuring data integrity, performance, and scalability using the Talend platform.This role is key part of the HARMONIA project team while the engagement is active. The role will also be part of the Harmonia Data Quality project and Data Operations scrum teams. It will contribute to additional activities such data modelling & design, architecture, integrationand propose technology strategy. The position holder must organize and plan her/his work under special consideration of a frictionless information flow in the Digital Solutions and the relevant business department. He/She will collaborate closely with cross-functional teams to deliver high-quality data solutions that support strategic business objectives. Job Requirements Details: Design, develop, and deploy scalable ETL/ELT solutions using Talend (e.g. Data Stewardship, Management Console, Studio). Architect end-to-end data integration workflows. Establish development best practices, reusable components, and job templates to optimize performance and maintainability. Responsible for delivering robust data architecture, tested, validated and deployable jobs/flows to production environments. He/she will follow Talend best practices and JIRA development framework development practices. Translate business requirements into efficient and scalable Talend solutions. Assist with the developer input/feedback for those requirements wherever deemed necessary. These are to be done by actively leading brainstorming sessions arranged by the project manager. Work closely with the Manager of Data Operations and Quality, project manager, business analysts, data analysts, developers and other subject matter experts to align technical solutions with operational needs. Ensure alignment with data governance, security, and compliance standards. Responsible for ensuring that newly produced developments follow standard styles which are already part of the current Talend jobs & flows developed by the current integrator, and INSEAD teams. Actively participate to the project related activities and ensure the SDLC process is followed. Participate in the implementation and execution of data cleansing and normalization, deduplication and transformation projects. Conduct performance tuning, error handling, monitoring, and troubleshooting of Talend jobs and environments. Contribute to sprint planning and agile ceremonies with the Harmonia Project Team and Data Operations Team. Document technical solutions, data flows, and design decisions to support operational transparency. Stay current with Talend product enhancements and industry trends, recommending upgrades or changes where appropriate. No budget responsibility Personnel responsibility: Provide technical mentorship to junior Talend developers and contribute to develop the internal knowledge base. (INSEAD and external ones). #LI-AS2 Pay Range: Based on Experience
Job Description Remaining Positions: 1 Details: DESCRIPTION______________________________________________ The Technical Service Coordinator is responsible for coordinating and managing HCI technical service delivery to clients. This involves working closely with technical teams to ensure that service delivery meets the agreed-upon standards, and that any issues are addressed promptly. Job Responsibilities Coordinating service delivery: This involves working closely with technical teams to ensure that service delivery is coordinated and efficient. The technical service coordinator is responsible for ensuring that services are delivered in a timely and effective manner. Managing customer relationships: The technical service coordinator is the primary point of contact for clients and is responsible for managing customer relationships. This involves responding to client queries and concerns and ensuring that all issues are resolved in a timely and satisfactory manner. Monitoring service performance: The technical service coordinator is responsible for monitoring service performance and ensuring that service levels meet the agreed-upon standards. This involves analyzing performance metrics, identifying areas for improvement, and implementing process improvements as needed. Reporting and documentation: The technical service coordinator is responsible for maintaining accurate records of service delivery, including service reports, incident reports, and other documentation. They must also provide regular reports to clients and management on service performance. Continuous improvement: The technical service coordinator is responsible for identifying areas for improvement in service delivery processes and making recommendations for process improvements. Analytical/ Decision Making Responsibilities Is accountable for work planning and is the default work planner. Can delegate the work planning role to a member of staff and thus delegates the authority to accept and/or reject work coming into the team on behalf of the team lead. The Technical Service Coordinator has access to team member qualifications and skills information, to assign work to the right team members. The Technical Service Coordinator and team leader agree on how to plan staff (who does what etc.) and on the fixed roles in the team e.g., standby, front office duty etc. The Technical Service Coordinator escalates to the team lead in case of doubt, issues, anticipated capacity problems, etc. All processes are executed in line with the current way of Operations and other factory design documents. The Technical Service Coordinator helps make work reproducible and ensure quality by initiating the writing and maintenance of work instructions and other documentation. The Technical Service Coordinator priorities for a Managed Operations team are: Priority 1 incidents and Urgent changes. Production work, incidents, standard changes, and other commitments already made (e.g., agreed on project-based work). Problems and changes and other plan-able work. New projects and transitions. Job Requirements Strong communication skills. Experience in infrastructure delivery services and infrastructure technologies. Able to work effectively with technical teams. Deep understanding of service delivery processes and performance metrics (SLAs, OLAs, KPIs, and other relevant metrics supporting delivery quality). Other Requirements English Business Fluent Additional language is an asset. Support hours: US/ UK Time Zones Certification Requirements Any IT Tech Certification for the Infrastructure, Cloud and other related technologies would be a plus. ITIL v4 and ITIL V4 Practices. The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive in Job Requirements Details: DESCRIPTION______________________________________________ The Technical Service Coordinator is responsible for coordinating and managing HCI technical service delivery to clients. This involves working closely with technical teams to ensure that service delivery meets the agreed-upon standards, and that any issues are addressed promptly. Job Responsibilities Coordinating service delivery: This involves working closely with technical teams to ensure that service delivery is coordinated and efficient. The technical service coordinator is responsible for ensuring that services are delivered in a timely and effective manner. Managing customer relationships: The technical service coordinator is the primary point of contact for clients and is responsible for managing customer relationships. This involves responding to client queries and concerns and ensuring that all issues are resolved in a timely and satisfactory manner. Monitoring service performance: The technical service coordinator is responsible for monitoring service performance and ensuring that service levels meet the agreed-upon standards. This involves analyzing performance metrics, identifying areas for improvement, and implementing process improvements as needed. Reporting and documentation: The technical service coordinator is responsible for maintaining accurate records of service delivery, including service reports, incident reports, and other documentation. They must also provide regular reports to clients and management on service performance. Continuous improvement: The technical service coordinator is responsible for identifying areas for improvement in service delivery processes and making recommendations for process improvements. Analytical/ Decision Making Responsibilities Is accountable for work planning and is the default work planner. Can delegate the work planning role to a member of staff and thus delegates the authority to accept and/or reject work coming into the team on behalf of the team lead. The Technical Service Coordinator has access to team member qualifications and skills information, to assign work to the right team members. The Technical Service Coordinator and team leader agree on how to plan staff (who does what etc.) and on the fixed roles in the team e.g., standby, front office duty etc. The Technical Service Coordinator escalates to the team lead in case of doubt, issues, anticipated capacity problems, etc. All processes are executed in line with the current way of Operations and other factory design documents. The Technical Service Coordinator helps make work reproducible and ensure quality by initiating the writing and maintenance of work instructions and other documentation. The Technical Service Coordinator priorities for a Managed Operations team are: Priority 1 incidents and Urgent changes. Production work, incidents, standard changes, and other commitments already made (e.g., agreed on project-based work). Problems and changes and other plan-able work. New projects and transitions. Job Requirements Strong communication skills. Experience in infrastructure delivery services and infrastructure technologies. Able to work effectively with technical teams. Deep understanding of service delivery processes and performance metrics (SLAs, OLAs, KPIs, and other relevant metrics supporting delivery quality). Other Requirements English Business Fluent Additional language is an asset. Support hours: US/ UK Time Zones Certification Requirements Any IT Tech Certification for the Infrastructure, Cloud and other related technologies would be a plus. ITIL v4 and ITIL V4 Practices. The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive #LI-RS3 Pay Range: Based on Experience
Job Description Remaining Positions: 1 Details: Job Description: Global Service Delivery Manager - SAP (Logistics Domain) Position Overview: We are looking for an experienced Global Service Delivery Manager for SAP, who brings deep expertise as an SAP Functional Consultant in the logistics domain, coupled with hands-on experience in SAP Cloud (both public and private cloud environments). The successful candidate will exhibit a strong track record in project management, with practical knowledge of the SAP Activate methodology and Agile frameworks. Excellent communication, stakeholder management, and proven team-building skills are essential for this global leadership role. Key Responsibilities: Lead global service delivery operations for SAP solutions, focusing on logistics-related modules and functionalities. Leverage rich hands-on experience as an SAP functional consultant in the logistics domain (such as SAP MM, SD, WM, TM, or EWM). Manage and oversee SAP Cloud deployments, including both public and private cloud architectures, ensuring optimal performance, security, and scalability. Own the end-to-end management of SAP projects, employing both SAP Activate methodology and Agile delivery models for implementation, upgrades, and ongoing support projects. Collaborate with cross-functional, multicultural teams across geographies build, mentor, and develop high-performing teams. Act as the main point of contact for client engagement, maintaining strong relationships with global stakeholders and ensuring high levels of customer satisfaction. Coordinate all aspects of project delivery, from scope definition and planning through execution and support, ensuring delivery on time, within scope, and budget. Drive continuous improvement initiatives to enhance quality, efficiency, and effectiveness of SAP services. Provide regular reporting and insights to senior leadership and stakeholders on project status, risks, and resolution plans. Job Requirements Details: Required Skills & Qualifications: Significant experience as an SAP Functional Consultant, specializing in the logistics domain (SAP modules such as MM, SD, WM, TM, EWM, etc.). Strong, hands-on knowledge of SAP Cloud solutions (experience with both public and private cloud environments is required). Demonstrated experience managing complex SAP projects globally, including new implementations, migrations, and upgrades. Deep understanding and application of SAP Activate methodology and Agile frameworks in project management. Proven capability as a people manager-team builder and mentor with multicultural/global team experience. Exceptional communication, stakeholder engagement, and relationship-building skills. Strong analytical, strategic thinking, and problem-solving abilities. Bachelor's or Master's degree in IT, Business, or a related field. Project Management certification (PMP, Agile, Scrum, or similar) is preferred. Preferred: Experience working with large multinational organizations. SAP Logistics/Cloud certifications. Exposure to integration with other enterprise systems and third-party logistics (3PL) providers. Pay Range: Based on Experience
Job Description Duration: Full time Remaining Positions: 1 Details: Job Description: Senior SAP IBP Consultant / Lead (with CPI-DS Expertise) Position Overview We are looking for a Senior SAP IBP Consultant / Lead with strong expertise in CPI-DS (Cloud Platform Integration for Data Services) to drive end-to-end planning solutions for global clients. This role requires not only deep technical knowledge of SAP IBP and data integration but also the ability to lead teams, engage with stakeholders, and provide strategic guidance on supply chain transformation initiatives. Key Responsibilities Lead the design, implementation, and deployment of SAP IBP modules (Demand, Supply, Inventory, S&OP, Response & Supply). Own integration strategy and guide the development of data flows between IBP and SAP/non-SAP systems using CPI-DS . Provide solution architecture inputs and ensure best practices in IBP planning area design, key figure modeling, master data setup, and time profiles. Act as a trusted advisor to business stakeholders, translating supply chain requirements into scalable IBP solutions. Drive data governance, performance optimization, and troubleshooting for complex integration scenarios. Lead a small team of IBP consultants, provide mentoring, and review deliverables. Partner with project managers to ensure on-time, on-budget delivery with high customer satisfaction. Conduct workshops, training, and provide continuous knowledge sharing. Stay updated with latest SAP roadmap and advise clients on future enhancements, upgrades, and innovations . Job Requirements Details: Required Skills & Experience 8+ years of SAP experience with at least 4+ years in SAP IBP (end-to-end implementations). Deep expertise in CPI-DS for data integration, ETL, and performance optimization. Strong functional understanding of supply chain planning processes : demand planning, supply planning, inventory optimization, and S&OP. Proven experience in leading IBP projects or workstreams . Hands-on experience in Excel add-in for IBP and real-time planning scenarios. Excellent stakeholder management, communication, and client-facing skills. Ability to mentor junior consultants and lead cross-functional teams. Nice-to-Have Exposure to SAP Analytics Cloud (SAC) for IBP reporting . Knowledge of CPI-PI / CI-PI (Cloud Integration) or other middleware. SAP IBP or CPI-DS certifications . Experience in global template rollouts and multi-country deployments . Education Bachelor's or Master's in Supply Chain, Computer Science, or related field. SAP certification in IBP preferred. Pay Range: Based on Experience
Job Description Remaining Positions: 1 Details: Purview Data Classification SME What you'll do (responsibilities) Design the sensitivity label taxonomy with Security, Risk, and business stakeholders-names, descriptions, visual markings, and protection behaviors (encryption/permissions) publish clear end?user guidance. Run Purview discovery scans across pilot OneDrive/SharePoint locations generate a baseline sensitivity report with PII/PCI/confidential distributions and hot?spot analysis. Configure and tune auto?labeling (start in simulation mode), refine detection patterns to reduce false positives, and prepare production rollout. Partner with Endpoint DLP and Conditional Access teammates so labels drive enforcement-DLP rules and label?aware CA/MDCA session controls for pilots. Document and operationalize : create the DLP triage/runbook, decision logs, and governance quick wins checklist for broader rollout hand off admin/runbooks and metrics dashboards. Communicate clearly and often : contribute to weekly status, issues/risks, and executive?ready updates as part of the engagement governance cadence. Serve as the go-to expert for Microsoft 365 services - including but not limited to SharePoint Online, OneDrive, Teams, Teams Voice, Viva suits, Power Platforms Dynamic 365, Microsoft Purview, Azure AD and etc. Outcomes you own Approved, enterprise?ready label taxonomy and user application guidance. Baseline sensitivity & risk insights for OneDrive/SharePoint (pilot scope) and prioritized remediation recommendations. Auto?label accuracy report with tuning recommendations and a path to enforcement. Operational readiness : DLP triage runbook, roles/SLA, and a label?aware enforcement plan aligned to CA/MDCA. Job Requirements Details: Must?have experience 3 to 5 years of hands?on expertise with Microsoft Purview Information Protection (sensitivity labels, auto?labeling, content scanning) in Microsoft 365. Proven delivery of classification programs for OneDrive/SharePoint , ideally in regulated or financial services environments. Practical collaboration with Endpoint DLP and Conditional Access/MDCA engineers to achieve label?aware enforcement. Implementing Endpoint DLP Solutions: Deploy and configure Microsoft Endpoint DLP solutions using Microsoft Purview, ensuring seamless integration with existing systems. Policy Management: Develop, implement, and manage DLP policies tailored to endpoint devices using Microsoft Purview, ensuring data protection and compliance. Reporting and Analytics: Generate detailed reports on DLP incidents, trends, and system performance using Microsoft Purview for management review. System Maintenance: Perform troubleshooting of endpoint DLP systems within Microsoft Purview to ensure optimal performance. Strong stakeholder facilitation and documentation skills (decision logs, runbooks, user guidance) #LI-RS3 Pay Range: Based on Experience
Job Description Remaining Positions: 1 Details: Exciting opportunity in Hyderabad! We're looking for a Microsoft 365 Security specialist with hands-on experience in Purview DLP , Endpoint DLP , and sensitivity label governance. You'll drive a structured program - from quick-win visibility scans to building a sustainable DLP framework with label-aware access controls, triage runbooks, and pilot-to-production rollouts. If you have 5-8+ years in Microsoft 365 security, proven expertise in Conditional Access/ MDCA session controls, and a track record of translating pilot initiatives into enterprise-ready solutions, this role could be for you. What you'll do (responsibilities) Program architecture & governance Design a right?sized DLP program plan : Scope, milestones, RACI , and stakeholder cadence aligned to Phase 1-3 (Visibility & Quick Wins ? Classification Foundations ? Label?Aware Enforcement & Operational Readiness). Produce a DLP Triage Runbook (alert flows, escalation paths, SLAs, remediation steps) and a Governance Quick Wins checklist to sustain operations after the trial. Define and obtain prerequisites: admin access , pilot user/site scope, device?management alignment ( SCCM /Intune), and decision makers for weekly reviews. Policy Management: Develop, implement, and manage DLP policies tailored to endpoint devices using Microsoft Purview, ensuring data protection and compliance. Reporting and Analytics: Generate detailed reports on DLP incidents, trends, and system performance using Microsoft Purview for management review. System Maintenance: Perform troubleshooting of endpoint DLP systems within Microsoft Purview to ensure optimal performance. Deep understanding of various M365 services, such as SharePoint Online, Teams, OneDrive, and related applications. Which includes managing site collections, libraries, lists, and workflows to optimize user experience. Strong understanding of architecture, security, permissions management, and content organization. Microsoft Purview & classification Collaborate with business owners to finalize a sensitivity label taxonomy (names, markings, protection settings) and author end?user guidance. Configure auto?label policies in simulation , analyze detection accuracy, and tune to reduce false positives before enforcement. Endpoint DLP (OneDrive/SharePoint & Office) Architect and implement Endpoint DLP to control exfiltration paths tied to OneDrive sync and Office apps (e.g., print/copy/upload/USB/network share as appropriate), with targeted pilots and minimal disruption. Establish monitoring, alert routing, and evidence capture for Endpoint DLP incidents iterate policies from simulation ? audit ? block with business sign?off. (Anchored to pilot deliverables and DLP expansion in Phase 3.) Label?aware access & session controls Implement label?aware Conditional Access or Defender for Cloud Apps ( MDCA ) session controls so access/download behavior respects content sensitivity (e.g., restrict downloads of Confidential content on unmanaged devices while allowing benign access to General). Operational readiness & reporting Stand up baseline?post?pilot metrics and simple dashboards for visibility (e.g., sensitive data heatmaps, enforcement events, user impact, false?positive rate). Run weekly status calls and decision logs deliver pilot configuration docs for CA/ DLP , auto?label simulation results , and the approved label taxonomy . Job Requirements Details: BASIC JOB REQUIREMENTS: Microsoft Purview Information Protection & DLP Sensitivity Labels (MIP/AIP). Endpoint DLP tied to OneDrive/SharePoint and Office apps. Microsoft Entra ID (Conditional Access), Microsoft Defender for Cloud Apps (session controls). Device ? management alignment with SCCM/Intune awareness of current Okta MFA with Entra ID federation and status of Azure AD Join to design practical, label ? aware controls in Client's hybrid identity/device context. Required qualifications 5-8+ years in Microsoft 365 security with hands ? on Purview DLP and Endpoint DLP strong record of pilot ? to ? production rollouts. Proven delivery of sensitivity label taxonomy, auto ? label simulations, and runbook ? driven DLP operations. Deep experience with Conditional Access and MDCA session policies for label ? aware access/download controls. Ability to translate pilot constraints (50 hours / 3 months) into prioritized, measurable outcomes with light ? touch governance. Nice to have : PowerShell/Graph API automation KQL experience aligning CA/Intune device compliance for unmanaged vs. managed user scenarios noted in the environment overview. #LI-RS3 Pay Range: Based on Experience
Job Description Remaining Positions: 1 Details: Job Title: SOC Analyst L2 Experience Level: 2-5 Years Key Responsibilities: Monitor, investigate, and respond to security alerts generated by LogRhythm SIEM. Perform initial and intermediate triage of security incidents. Escalate complex threats or policy violations to L3 Analysts with proper documentation and evidence. Conduct in-depth log analysis and support root cause analysis (RCA) under L3 guidance. Assist with managing and maintaining endpoint security tools such as CrowdStrike and Carbon Black. Support and enforce multi-factor authentication (MFA) using Cisco Duo. Help administer CyberArk EPM & PAS for privileged access control. Investigate email threats using Proofpoint TAP and TRAP dashboards. Monitor digital certificate validity and assist with certificate management processes (PKI/MS ADCS/DigiCert). Document incidents thoroughly in ServiceNow and maintain up-to-date case notes. Participate in shift handovers and provide regular updates to stakeholders. Contribute to runbooks, playbooks, and SOC knowledge base for continuous improvement. #LI-MS2 Job Requirements Details: Required Skills: 2-5 years of hands-on experience in a Security Operations Centre (SOC) environment. Familiarity with SIEM platforms (LogRhythm preferred) and understanding of correlation rules. Practical experience with at least one EDR tool (CrowdStrike or Carbon Black). Working knowledge of CyberArk, Cisco Duo, and email security tools (Proofpoint). Understanding of SOC workflows, incident lifecycle, and alert prioritisation. Exposure to PKI certificate lifecycle management. Basic understanding of ITSM tools (e.g., ServiceNow). Ability to perform clear and concise technical documentation. Strong analytical thinking, problem-solving skills, and willingness to learn from L3 peers. Good written and verbal communication skills. Preferred Skills: Knowledge of MITRE ATT&CK framework. Experience working in a 24/7 SOC environment. #LI-MS2 Pay Range: Based on Experience
Job Description Shift: 2 Remaining Positions: 1 Details: The Level 2 Team is considered the face of IT and for our clients the window to the wider technology groups. Its responsibilities lie predominately in resolving BAU tickets created by the Level 1 Team and reacting to escalations. Individual team members will attend a clients desk to provide best-in-class technology support or use remote tools to assist clients in remote offices or who are working from home. Excellent communication and customer service skills are essential along with strong technical troubleshooting abilities. Responsibilities: Provide swift and professional deskside IT support Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels Utilize the BLK ticket management system to record, update and resolve tickets from the Helpdesk Collaborate with other support groups across global locations to help troubleshoot client issues Utilize BLK tools for building, monitoring and troubleshooting client devices Participate in Disaster recovery testing exercises Upholding procedures for logging, reporting, and statistically monitoring desktop operations Write technical support and client documentation in form of Knowledgebase articles Meet or exceed expected customer service levels Other duties as assigned by the Level 2 Support Manager Job Requirements Details: Excellent proven track record supporting clients in a financial environment Excellent proven customer service based approach Proven ability to prioritize tasks and issues according to the business impact Good written and verbal communication skills Good time management skills Able to work in a high pressure environment Strong organizational and analytical skills Ability to multi-task and work under pressure Ability to work autonomously and within team Flexible and proactive with a will do attitude Takes responsibility and follows through on issues to closure and root cause resolution Demonstrable desire to achieve Pay Range: $ 600000.00 - $ 700000.00
Job Description Duration: Full time Remaining Positions: 1 Details: Job Description: SAP TMS (Transportation Management) Consultant Position Overview: We are seeking a highly skilled SAP TM (Transportation Management) Consultant with a strong background in both technical development and functional configuration. The ideal candidate will possess excellent communication skills and a deep understanding of SAP TM processes, with SAP certification considered a strong plus. This role requires hands-on experience in SAP TM implementation, integration, and support, delivering end-to-end logistics solutions for global projects. Key Responsibilities: Lead SAP TM implementation and support activities, handling both functional configuration and technical development tasks. Analyze business requirements, design and configure SAP TM solutions (including master data, planning, execution, collaboration, and charge management). Develop and maintain enhancements, custom objects, interfaces, and integration with other SAP and non-SAP modules. Troubleshoot and resolve technical and functional issues in SAP TM environments. Collaborate closely with business stakeholders, end-users, and cross-functional teams to understand requirements and translate them into effective SAP TM solutions. Provide guidance and mentorship to junior team members and share knowledge across teams. Prepare technical specifications, documentation, test scripts, and end-user training materials. Support project lifecycle, including blueprinting, realization, testing, go-live, and post-go-live activities. Ensure SAP TM solutions are aligned with best practices and organizational goals. Job Requirements Details: Required Skills & Qualifications: Strong techno-functional expertise in SAP TM (Transportation Management), with a track record of successful project implementations and/or support. Solid understanding of end-to-end SAP TM business processes (planning, execution, charge management, fleet, and carrier management). Hands-on experience with SAP TM customization, configuration, and integration to other SAP modules (such as SAP ECC, S/4HANA, EWM, and SD). Proficiency in SAP ABAP programming for developing custom objects, enhancements, BAPIs, BADIs, user exits, reports, and interfaces. Excellent problem-solving skills and the ability to analyze and resolve complex issues. Strong written and verbal communication skills, capable of working effectively with international teams and stakeholders. Bachelor's or Master's degree in Information Technology, Computer Science, Engineering, or related field. Preferred: SAP TM certification. Experience with SAP S/4HANA Transportation Management. Knowledge of Fiori apps and SAP UI5 for TM. Exposure to Agile or Activate project methodologies. #LI-A1 Pay Range: Based on Experience
Job Description Remaining Positions: 1 Details: Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do Supporting IT equipment in large corporate environment Desktop/laptop tech support (Mac and PC) Windows 7/10 operating systems Support mobile devices, printers, scanners, wireless, VPN, etc. IMAC Support - IT equipment Install/Move/Add/Change Maintain repairs, spare parts, and components Research and troubleshoot problems Maintain system configurations and documentation Track and resolve customer incidents and requests through the client's ticketing tool Troubleshoot and resolve hardware and software issues for Windows devices Backup, restoration, and migration of user data Smart Hands support with networking, server, and telecommunications technologies Printer and peripheral device support Inventory management of IT assets including asset auditing Ability to research and follow appropriate KB articles Ability to work on-call and other after-hours support needs May provide Executive support Various other tasks associated with deskside services May need to be available to provide support at other client locations as needed Other duties as assigned What do you need to succeed Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers and PC hardware Able to uphold a positive attitude at all times, even under stressful conditions Experience supporting remote facilities and users Excellent verbal and written communication skills High level of professionalism and strong personal interaction skills Ability to perform in-depth research and troubleshooting for complex technical issues Ability to prioritize and complete all work tasks with minimal supervision Ability to walk, bend, stand for long hours, and lift equipment up to 50 pounds Ability and willingness to learn new technologies High School Diploma (required) Deskside / Desktop / End User Computer experience, ideally in a corporate environment Proven ability to handle challenging, rapid-response user support Proven ability to balance, prioritize and organize multiple tasks Desired Characteristics A+ Certification Microsoft Certified Professional (MCP) ITIL Foundations Lean Six Sigma What you'll get Work with brilliant minds, often within a global capacity Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual trainingas well. Why we're different Brazilian and privately owned company Agility, flexibility, and innovation are in our DNA Flat organizational structure which enables faster communication and decision making Take a look for yourself Here's one of our own, talking about the culture, space and growth opportunities: Job Requirements Details: The Deskside Technician would be able to provide deskside support to end users and will interface with a service desk and a customer IT support team to achieve deliverables supporting the end users. We are looking for an energetic, enthusiastic, highly motivated and organized individual. A strong emphasis is placed on providing a timely resolution to support requests and providing a high level of quality customer service. Ideal candidates should be very self-motivated due to the independent nature and responsibility of the environment. Job Responsibilities Providing installation and upgrading services of hardware and software Implementation of virus detection and eradication procedures Diagnosing end user system failures and implementing repair solutions Diagnosing printers and other peripheral device failures and implementing repair solutions Basic Troubleshooting network devices in order to ensure connectivity from the PC to the network Skills/Experience Required: Deskside experience including the ability to troubleshoot/repair printers, desktops and laptops Ability to communicate technical information to non-technical users Ability to complete assignments with minimal supervision Support in Inventory file updating and monthly report generation, Procurement activities, AMC renewal and other IT administration Should have working knowledge of any of the ticketing tool like CA Service desk, MBC Remedy etc. Ability to troubleshoot basic issues with LYNC communicator and able to address the issue to next level Ability to search internally/externally for support information Team and customer oriented Attendance and schedule adherence is a requirement of this position O365 basic troubleshooting Active directory knowledge Basic LAN/WAN troubleshooting Ability to review and troubleshoot CCTV logs This position includes continuous walking, bending and lifting equipment sometimes up to 50 pounds, engaging in labor related duties related to connecting computer equipment and climbing up and down stairs and ladd Pay Range: Based on Experience