Job
Description
Job Description Remaining Positions: 1 Details: Minimum Qualification - Graduate (B.Tech) Relevant Experience - 1+ years As a System Administrator, you will have responsibilities to provide the Level 1 Technical Support. You will be the first point of contact for all infrastructure monitoring incidents and requests in a fast-paced professional environment. You will monitor, create & triage incidents as per ITIL framework. Good to have troubleshooting skills on Windows Server 2012/2019. Create documentation & SOP for easing out tasks & resolve Infrastructure related issues. You will work in a timely and efficient manner while ensuring attendance, quality and customer service metrics are met. . Should have excellent written and verbal communication . Good Exposure to ticketing tools (ServiceNow, JIRA, Cherwell etc.) . Good troubleshooting skills on Windows/Linux OS . Basic understanding on Networking and Network devices. . Excellent understanding of Infrastructure/Application/Job monitoring . Good exposure on monitoring tools (Zabbix/Dynatrace/SCOM/Solarwinds/Datadog/Nagios etc.) . Administration of monitoring tools would be good to have skill Responsibilities: . Provide L1+ support for team deliverables. . Configuration, allocation, and management of centralized storage systems and other deployed storage solutions . Help develop or engineer new solutions related to data storage and access . Help setup of new storage technologies - tapeless, cloud storage etc. . Be able to take care of most of P2/P3/P4 tasks and document the RCCA. . Interacting with client over calls and provide details and reasoning of the deliverables. . Troubleshooting experience and ability to fulfill L2 support . Good knowledge on multiple Backup and Storage Systems like: o Knowledge of Commvault, Rubrik, Veeam, r etc o EMC, Netapp, Oracle Storage appliences, IBM SAN. etc. . Experience with monitoring and performance tuning of various storage systems . Experience with capacity planning and storage allocation forecasting . Experience in storage Operations management, backup systems, SAN, NAS, DR . Working knowledge of systems from major data storage vendors and cloud services . Working knowledge of technical aspects of storage systems - including but not limited to DAS, NAS, Fiber Channel, RAID config, LUN Masking . Basic Scripting . Good knowledge in Windows and Unix OS . Working Knowledge of VMware/Hyper-V. Job Requirements Details: Minimum Qualification - Graduate (B.Tech) Relevant Experience - 1+ years As a System Administrator, you will have responsibilities to provide the Level 1 Technical Support. You will be the first point of contact for all infrastructure monitoring incidents and requests in a fast-paced professional environment. You will monitor, create & triage incidents as per ITIL framework. Good to have troubleshooting skills on Windows Server 2012/2019. Create documentation & SOP for easing out tasks & resolve Infrastructure related issues. You will work in a timely and efficient manner while ensuring attendance, quality and customer service metrics are met. . Should have excellent written and verbal communication . Good Exposure to ticketing tools (ServiceNow, JIRA, Cherwell etc.) . Good troubleshooting skills on Windows/Linux OS . Basic understanding on Networking and Network devices. . Excellent understanding of Infrastructure/Application/Job monitoring . Good exposure on monitoring tools (Zabbix/Dynatrace/SCOM/Solarwinds/Datadog/Nagios etc.) . Administration of monitoring tools would be good to have skill Responsibilities: . Provide L1+ support for team deliverables. . Configuration, allocation, and management of centralized storage systems and other deployed storage solutions . Help develop or engineer new solutions related to data storage and access . Help setup of new storage technologies - tapeless, cloud storage etc. . Be able to take care of most of P2/P3/P4 tasks and document the RCCA. . Interacting with client over calls and provide details and reasoning of the deliverables. . Troubleshooting experience and ability to fulfill L2 support . Good knowledge on multiple Backup and Storage Systems like: o Knowledge of Commvault, Rubrik, Veeam, r etc o EMC, Netapp, Oracle Storage appliences, IBM SAN. etc. . Experience with monitoring and performance tuning of various storage systems . Experience with capacity planning and storage allocation forecasting . Experience in storage Operations management, backup systems, SAN, NAS, DR . Working knowledge of systems from major data storage vendors and cloud services . Working knowledge of technical aspects of storage systems - including but not limited to DAS, NAS, Fiber Channel, RAID config, LUN Masking . Basic Scripting . Good knowledge in Windows and Unix OS . Working Knowledge of VMware/Hyper-V. Pay Range: Based on Experience
