2228 Jobs in Nagercoil - Page 18

Key Responsibilities: Operational Management: Oversee daily operations of the branch to ensure smooth and efficient service. Ensure compliance with banking policies, regulations, and procedures. Handle customer inquiries and resolve issues promptly. Sales and Business Development: Develop and implement sales strategies to achieve branch goals and objectives. Identify and pursue new business opportunities to enhance branch profitability. Build and maintain relationships with clients, business partners, and the local community. Staff Management: Recruit, train, and supervise branch staff. Monitor staff performance and provide regular feedback and development opportunities. Foster a positive and productive work environment. Financial Management: Monitor and manage branch budgets and financial performance. Ensure accurate and timely reporting of financial data. Oversee the branch's loan and deposit activities. Customer Service: Ensure a high level of customer satisfaction by maintaining service quality standards. Address and resolve customer complaints effectively. Implement initiatives to enhance the customer experience. Risk Management: Identify and mitigate operational risks within the branch. Ensure all security measures are in place and functioning properly. Conduct regular audits and inspections. Qualifications: Education: Bachelor's degree in Business Administration, Finance, or related field. A Masters degree is a plus. Experience: Proven experience in banking or financial services, with at least 3-5 years in a managerial role. Skills: Strong leadership and management skills. Excellent communication and interpersonal abilities. Good analytical and problem-solving skills. Proficiency in banking software and Microsoft Office Suite. Certifications: Relevant banking certifications are preferred. Key Competencies: Leadership: Ability to lead and motivate a team to achieve set goals. Decision-making and conflict resolution skills. Customer Focus: Commitment to providing exceptional customer service. Ability to build and maintain client relationships. Financial Acumen: Understanding of financial management principles. Ability to analyze financial reports and data. Strategic Thinking: Ability to develop and implement effective sales and business strategies. Forward-thinking and proactive in identifying growth opportunities. Regulatory Knowledge: Familiarity with banking regulations and compliance requirements.

Roles and Responsibilities: Client Communication and Assistance: - Responding to inbound calls and emails from potential or existing clients (PhD students, researchers, or universities) to provide information regarding PhD assistance services. - Offering guidance on the process of PhD assistance, such as topic selection, research methodology, data collection, thesis writing, or editing. - Resolving client queries, providing clarity on the steps involved, and helping them understand how the service can assist in their academic journey. Information Handling: - Updating clients on the progress of their PhD-related tasks and maintaining a clear line of communication about deadlines, submission dates, and milestones. - Communicating information about various services (editing, proofreading, writing, data analysis, etc.) offered by the organization. Providing Academic Support: - Directing clients to relevant resources or offering suggestions regarding academic research, structure, and writing techniques. - In some cases, guiding them through research tools, referencing styles (APA, MLA, etc.), and citation methods. Follow-ups and Reminders: - Ensuring clients adhere to timelines and reminding them about important deadlines (for submitting drafts, final papers, or revisions). - Following up with clients to check their satisfaction with the service and gather feedback on improvements or issues that arose during the assistance process. Problem Resolution: - Handling any issues or concerns raised by clients, such as delays, misunderstandings, or service quality concerns, ensuring that resolutions are offered quickly and efficiently. - Acting as the first point of contact for escalations and working with internal teams to address complex concerns. Maintaining Client Records: - Updating and maintaining accurate client records, including service usage, progress, and communications. - Recording customer interactions, complaints, or feedback in the CRM system to ensure efficient follow-up and service quality. Cross-functional Collaboration: - Collaborating with other teams (such as research experts, writers, or editors) to provide solutions and ensure the academic needs of clients are met. - Sharing client-specific information with the concerned team to provide tailored assistance for each student's requirements. Providing Guidance on Service Packages: - Explaining the different PhD assistance service packages available and helping clients choose the right package according to their needs and budget. Quality Assurance: - Ensuring the information provided is accurate, up-to-date, and in alignment with academic best practices. - Offering a high level of service to clients, maintaining professionalism, and ensuring client satisfaction with the assistance received. Sales and Lead Generation: - In some cases, Voice Process Executives may also be responsible for generating leads, promoting PhD assistance services to potential clients, and converting inquiries into sales. Skills Required: - Strong Communication Skills: Ability to clearly articulate information, listen attentively, and explain complex academic topics in an easy-to-understand manner. - Customer Service Focus: A helpful and patient demeanor is essential when interacting with clients in need of academic assistance. - Knowledge of Academic Research: Familiarity with the PhD research process, academic writing, and referencing is beneficial. - Problem-Solving Skills: Being proactive and resourceful in resolving any issues or concerns raised by clients. - Organizational Skills: Managing client information, follow-ups, and maintaining an organized schedule to meet deadlines.

Job Summary: We are looking for an HR Manager to lead and manage our company's human resources. You will be responsible for hiring, employee relations, company policies, training, and ensuring a happy and productive workplace. Key Responsibilities: Recruit and hire new employees. Handle employee relations and resolve issues. Oversee payroll and benefits. Ensure company policies and labor laws are followed. Organize training and development programs. Keep employee records up to date. Support managers and staff with HR needs. Improve employee satisfaction and company culture. Requirements: Bachelors degree in Human Resources or a related field. Proven experience in HR management. Good communication and leadership skills. Knowledge of labor laws and HR best practices. Ability to handle sensitive situations fairly and confidentially.

The Research Analyst in PhD Assistance supports academic research by gathering and analyzing data, conducting literature reviews, and preparing reports. This role helps PhD candidates and faculty members by ensuring high-quality, evidence-based research work. Roles & Responsibilities: Literature Reviews & Data Collection: Conduct thorough literature reviews to gather relevant academic resources. Collect and organize research data from various sources. Data Analysis: Analyze quantitative and qualitative data using research tools and software. Summarize findings to support research projects. Report Preparation: Create detailed research reports, summaries, and presentations. Assist in preparing materials for academic publications and grant proposals. Research Support: Collaborate with PhD candidates and faculty to refine research methodologies. Provide technical assistance and guidance in research best practices. Database & Documentation Management: Maintain organized records and databases of research materials. Ensure all research processes meet academic standards and documentation practices.

Role Overview : Lead and manage a telecalling team to achieve sales targets, improve customer engagement, and drive revenue growth. Responsible for developing sales strategies, monitoring team performance, and maintaining high service quality standards. Key Responsibilities : Team Leadership : - Recruit, train, and mentor telecalling executives. - Set performance goals and monitor team achievements. - Conduct regular team meetings and provide constructive feedback. Sales Strategy and Execution : - Develop and implement telecalling sales campaigns to meet targets. - Track and analyze sales data to identify trends and opportunities. - Collaborate with marketing teams to optimize lead generation efforts. Customer Engagement : - Ensure excellent communication with customers to build trust and loyalty. - Address escalated customer concerns and resolve issues promptly. - Collect feedback to improve sales approaches and customer satisfaction. Performance Monitoring : - Create performance dashboards and submit reports on team KPIs. - Identify gaps in performance and implement corrective actions. - Maintain call quality standards through regular call reviews. Process Improvement : - Optimize telecalling scripts and workflows for better conversion rates. - Stay updated on industry trends and introduce innovative practices. - Ensure adherence to compliance and data protection regulations.

Job Summary The Telemarketing Senior Executive is responsible for leading telemarketing efforts, managing customer calls, generating leads, and supporting the sales team to achieve business goals. This role involves making outbound calls, following up on leads, and ensuring excellent customer service. Key Responsibilities : Lead Generation and Follow-Up : - Make outbound calls to potential customers to promote products or services. - Follow up on leads from marketing campaigns to turn them into sales opportunities. - Maintain a list of qualified leads and share it with the sales team. Customer Communication : - Explain product or service details to customers clearly. - Address customer questions and concerns professionally. -Build and maintain good relationships with customers over the phone. Team Support and Guidance : - Assist junior telemarketers with their calls and targets. - Share best practices and provide guidance to the team to improve performance. Reporting and Tracking : - Record call details, feedback, and outcomes in CRM software. - Prepare and submit reports on daily, weekly, and monthly telemarketing activities. Market Insights : - Gather customer feedback and share it with the marketing and sales teams. - Stay updated on company products and industry trends to handle customer queries effectively.

Key Responsibilities: Assist with the design and execution of research projects Collect, organize, and analyze data using various research methodologies Prepare and review research documents, reports, and presentations Conduct literature reviews and summarize relevant research articles Collaborate with other team members and researchers to facilitate research activities Ensure the quality and accuracy of research data and findings Support researchers in experimental tasks and lab work (if applicable) Qualifications: Education: BE/B.Tech (Recent Graduates) or relevant degree Experience: 0-1+ year(s) of experience in research projects Skills: Strong analytical and problem-solving skills Familiarity with data analysis software (e.g., MS Excel, MATLAB, Python, or R) Excellent communication skills (both verbal and written) Ability to work independently as well as part of a collaborative team Attention to detail and ability to manage time effectively

Key Responsibilities: Operational Management: Oversee daily operations of the branch to ensure smooth and efficient service. Ensure compliance with banking policies, regulations, and procedures. Handle customer inquiries and resolve issues promptly. Sales and Business Development: Develop and implement sales strategies to achieve branch goals and objectives. Identify and pursue new business opportunities to enhance branch profitability. Build and maintain relationships with clients, business partners, and the local community. Staff Management: Recruit, train, and supervise branch staff. Monitor staff performance and provide regular feedback and development opportunities. Foster a positive and productive work environment. Financial Management: Monitor and manage branch budgets and financial performance. Ensure accurate and timely reporting of financial data. Oversee the branch's loan and deposit activities. Customer Service: Ensure a high level of customer satisfaction by maintaining service quality standards. Address and resolve customer complaints effectively. Implement initiatives to enhance the customer experience. Risk Management: Identify and mitigate operational risks within the branch. Ensure all security measures are in place and functioning properly. Conduct regular audits and inspections. Qualifications: Education: Bachelor's degree in Business Administration, Finance, or related field. A Masters degree is a plus. Experience: Proven experience in banking or financial services, with at least 3-5 years in a managerial role. Skills: Strong leadership and management skills. Excellent communication and interpersonal abilities. Good analytical and problem-solving skills. Proficiency in banking software and Microsoft Office Suite. Certifications: Relevant banking certifications are preferred. Key Competencies: Leadership: Ability to lead and motivate a team to achieve set goals. Decision-making and conflict resolution skills. Customer Focus: Commitment to providing exceptional customer service. Ability to build and maintain client relationships. Financial Acumen: Understanding of financial management principles. Ability to analyze financial reports and data. Strategic Thinking: Ability to develop and implement effective sales and business strategies. Forward-thinking and proactive in identifying growth opportunities. Regulatory Knowledge: Familiarity with banking regulations and compliance requirements. Work Environment:

The Business Coordinator - Telecalling is responsible for managing and coordinating telecalling activities to support customer outreach, lead generation, and follow-up efforts. This role involves handling inbound and outbound calls, coordinating customer communication strategies, and assisting the sales or customer service teams in reaching business targets. The Business Coordinator will also track and report call outcomes, maintain customer records, and support administrative tasks to enhance the efficiency of telecalling campaigns. Key Responsibilities : - Telecalling Support: Conduct outbound calls to potential and existing customers to introduce products/services, provide information, and generate interest. - Lead Generation: Identify potential leads from calls and coordinate with the sales team to follow up on qualified prospects. - Customer Engagement: Build and maintain positive customer relationships through courteous and professional communication. - Data Management: Accurately update and manage customer information in the CRM system, ensuring data is up-to-date and confidential. - Campaign Coordination: Collaborate with the marketing and sales teams to coordinate telecalling campaigns, track call performance, and report outcomes. - Feedback Collection: Gather customer feedback during calls and provide insights to improve products, services, or customer interactions. - Follow-Up: Schedule follow-up calls or meetings as needed to ensure continued customer engagement and satisfaction. - Reporting and Analysis: Track call metrics and campaign performance, prepare reports, and suggest improvements to enhance telecalling effectiveness.

Job Summary: The HR Executive will be responsible for managing the day-to-day operations of the HR department, including recruitment, employee relations, performance management, training, and compliance with labor laws. This role requires a proactive individual who can handle multiple HR functions and contribute to creating a positive and productive workplace environment. Key Responsibilities: Recruitment and Onboarding: Develop and implement effective recruitment strategies to attract and hire qualified candidates. Conduct interviews, background checks, and reference checks. Coordinate and conduct new employee orientations and onboarding processes. Employee Relations: Address employee queries and grievances promptly and effectively. Promote a positive workplace culture through employee engagement initiatives. Assist in conflict resolution and maintain a harmonious work environment. Performance Management: Assist in the development and implementation of performance appraisal systems. Monitor and review employee performance and provide feedback. Support managers in handling performance-related issues. Training and Development: Identify training needs and organize relevant training programs. Coordinate with external trainers and consultants as needed. Monitor and evaluate the effectiveness of training programs. HR Policies and Compliance: Ensure compliance with labor laws and regulations. Develop, implement, and update HR policies and procedures. Maintain accurate and up-to-date employee records. Compensation and Benefits: Assist in the administration of compensation and benefits programs. Ensure accurate payroll processing and resolve any payroll issues. Conduct market surveys to ensure competitive compensation packages. HR Administration: Maintain HR databases and ensure data integrity. Prepare and present HR reports and metrics to management. Support HR projects and initiatives as required. Qualifications: Bachelors degree in Human Resources, Business Administration, or a related field. years of experience in HR or a similar role. In-depth knowledge of labor laws and HR best practices. Proficiency in HR software and Microsoft Office Suite. Skills: Excellent communication and interpersonal skills. Strong organizational and time management abilities. Problem-solving and conflict resolution skills. High level of confidentiality and integrity. Ability to work independently and as part of a team.

Research Programmer (Python/ MATLAB) Fresher & Experienced About Panacorp Software Solutions Panacorp Software Solutions is a research-driven organization specializing in providing technical assistance for PhD research projects. Our focus is on supporting research scholars with programming, simulations, and computational analysis in various domains, including AI, Machine Learning, and numerical computing. Job Role & Responsibilities Assist in research-based projects related to PhD studies. Perform simulations, numerical computing, and data analysis using Python, MATLAB, and Simulink. Support research scholars in implementing Machine Learning (ML) and Deep Learning (DL) models. Automate processes and optimize research workflows through scripting. Document research methodologies, findings, and technical reports. Work closely with scholars to analyze and interpret computational results. Eligibility Criteria Qualification: BE/B.Tech/MCA Experience: 0 5+ years (Freshers with strong academic knowledge can apply). Strong understanding of research methodologies and computational tools. Preferred Skills Proficiency in Python, MATLAB, and Simulink. Knowledge of data analysis, AI/ML techniques, and numerical simulations. Ability to interpret and validate research outcomes. Strong analytical and problem-solving skills.

Key Responsibilities: - Make outbound calls to potential and existing customers. - Provide information about products/services and address customer inquiries. - Maintain accurate records of calls and customer interactions in the CRM system. - Assist in scheduling appointments and following up with clients. - Collaborate with the sales and marketing teams to support promotional campaigns. - Perform administrative tasks as required, such as data entry and report generation.

The Telecalling Operative Executive will make outbound calls to customers, answer queries, provide information about products and services, and achieve pre-defined sales or customer service goals. This job needs good communication skills, persuasion, and a customer-centric attitude. Key Responsibilities: Outbound and Inbound Calling: - Call to outbound customers; either new or current, for the purposes of alerting them of products, services, or offers. - Handle inbound calls, address customer inquires, and resolve issues satisfactorily. - Lead generation and conversion - Identify and generate leads through telecalling activities. - Explain the product features and benefits to convert inquires into sales. Customer Engagement: - Maintain a polite, enthusiastic, and professional tone while talking to the customers. - Build rapport to enhance customer experience and loyalty. Data Management: - Update the client's details and feedback on the CRM system. - Maintain records of discussions and follow-ups. Target Achievement: - Work towards achieving daily, weekly, and monthly call and sales targets. - Take performance review, training, and productive outcomes on job duties at work. Complaint Resolution - Handle complaints from customers, and refer complicated issues to a supervisor for resolution. Compliant: - Follow company policies and regulatory guidelines in making calls. Skills & Qualifications: Educational Qualification High school diploma or equivalent. Any field degree is a plus. Experience: - 1-3 years of experience in telecalling, customer service, or sales. Fresher with good communication skills will be considered. Key Skills: - Good verbal communication in English and regional languages. Persuasive and negotiation skills.

Roles and Responsibilities: 1. Branch Operations & Management: Oversee daily operations of the branch and ensure smooth workflow. Implement company policies and ensure compliance with academic and ethical standards. Maintain a high level of service quality in PhD assistance, including research guidance, thesis writing, and publication support. 2. Team Leadership & Supervision: Manage and mentor a team of research associates, content writers, editors, and support staff. Set performance goals and monitor team progress. Provide training and guidance to improve research quality and client satisfaction. 3. Client Relationship Management: Interact with PhD scholars and guide them through the research assistance process. Address client queries, concerns, and provide customized solutions. Ensure high customer satisfaction and build long-term relationships. 4. Sales & Business Development: Drive revenue growth by acquiring new clients and maintaining existing ones. Develop marketing strategies to promote the company's PhD assistance services. Collaborate with universities, research institutions, and scholars to expand business opportunities. 5. Research Quality & Compliance: Ensure all research work meets academic integrity and plagiarism-free standards. Monitor adherence to referencing styles, journal submission guidelines, and ethical research practices. Stay updated with research trends, university guidelines, and publication standards. 6. Financial & Administrative Responsibilities: Manage branch budgets, expenses, and financial targets. Prepare reports on sales, operations, and client feedback for senior management. Ensure proper documentation and record-keeping of research projects. 7. Collaboration & Networking: Build relationships with professors, universities, and research institutions. Represent the company at academic conferences, seminars, and research forums. Identify potential partnerships and collaborations to enhance service offerings.

Reports To: Branch Manager or Research Director Job Summary: As a Branch Administrative Officer in a research setting, youll help with the daily running of the research office. This means managing resources, keeping records, and making sure everything goes smoothly so the researchers can focus on their work. Youll support the team by taking care of admin tasks like scheduling, budgeting, and communicating with other departments. Key Responsibilities: Office Support: Help run the office and make sure things like meetings, travel, and supplies are organized. Keep records and files updated, and make sure everything is confidential and accurate. Prepare documents, reports, and presentations for the research team. Managing Resources: Make sure the research team has the supplies and equipment they need. Keep track of materials and equipment, and order new supplies when needed. Keep an eye on the budget and make sure money is being spent wisely on research projects. Money Management: Help create and track the budget for research projects. Handle invoices and payments for research-related expenses. Support the team during financial reviews or audits. Communication and Coordination: Be the go-to person for communication between researchers, collaborators, and other teams. Organize meetings, events, and conferences related to the research. Handle any logistical details like booking rooms or arranging travel. Compliance: Make sure all research activities follow the right rules and guidelines. Help with writing and submitting research funding applications. Stay updated on rules and regulations related to research. Helping Researchers: Assist researchers by handling administrative tasks, like organizing data and preparing documents. Help prepare research findings for publication. General Office Tasks: Ensure the office is well-organized and running smoothly. Take care of office supplies, maintenance, and scheduling. Qualifications: Education: A bachelors degree in a related field (like Business or Administration). Experience: 2-5 years of experience in office administration, ideally in a research or academic setting. Skills: Great organizational skills. Good communication (writing and speaking). Comfortable using office software (like Word, Excel, or Google Docs). Basic knowledge of research processes is helpful.

Key Responsibilities: Conduct primary and secondary research in assigned areas. Collect, analyze, and interpret data. Prepare research reports and presentations. Collaborate with senior researchers and faculty. Requirements: Masters degree in relevant field (Life Sciences, Economics, etc.). Strong analytical and report writing skills. Knowledge of research tools and techniques.

Job Overview We are looking for a motivated and enthusiastic Business Development Executive (BDE) to join our team. As a BDE, you will be responsible for identifying new business opportunities, building relationships with potential clients, and contributing to the overall growth of our company. This role offers a great opportunity for individuals looking to build a career in sales and business development. Key Responsibilities Lead Generation and Prospecting Identify and reach out to potential clients through various methods including cold calling, email campaigns, and networking events. Generate new leads and build a pipeline of opportunities for the sales team. Client Engagement and Relationship Building Establish and maintain relationships with prospective clients to understand their business needs and offer solutions. Follow up on leads and potential opportunities to convert them into sales. Sales Presentations and Proposals Prepare and deliver presentations to prospective clients, showcasing our products or services. Develop proposals and negotiate terms with clients to close deals. Market Research and Analysis Conduct market research to identify trends, opportunities, and competitive information. Analyze customer needs and market conditions to effectively position our products and services. Collaboration with Internal Teams Work closely with the marketing, product, and sales teams to align strategies and achieve business goals. Provide feedback from clients and market insights to help shape product development and marketing strategies. Reporting and Documentation Maintain accurate records of interactions with clients, including contact details, meeting notes, and follow-up actions. Prepare regular reports on sales activities, lead generation efforts, and market trends. Achieve Sales Targets Meet or exceed monthly and quarterly sales targets and performance goals. Track progress against sales targets and adjust strategies as needed to achieve objectives.

The Research Analyst in PhD Assistance supports academic research by gathering and analyzing data, conducting literature reviews, and preparing reports. This role helps PhD candidates and faculty members by ensuring high-quality, evidence-based research work. Roles & Responsibilities: Literature Reviews & Data Collection: Conduct thorough literature reviews to gather relevant academic resources. Collect and organize research data from various sources. Data Analysis: Analyze quantitative and qualitative data using research tools and software. Summarize findings to support research projects. Report Preparation: Create detailed research reports, summaries, and presentations. Assist in preparing materials for academic publications and grant proposals. Research Support: Collaborate with PhD candidates and faculty to refine research methodologies. Provide technical assistance and guidance in research best practices. Database & Documentation Management: Maintain organized records and databases of research materials. Ensure all research processes meet academic standards and documentation practices.

Position Overview We are seeking an experienced and results driven CRM Manager to oversee our customer relationship management strategies. The ideal candidate will be responsible for managing our CRM system, optimizing customer interactions, and driving customer engagement and retention. Key Responsibilities: Develop and implement CRM strategies to enhance customer engagement and loyalty. Manage and optimize the CRM database, ensuring data accuracy and integrity. Analyze customer data and behavior to identify trends and insights for targeted marketing campaigns. Collaborate with marketing, sales, and customer service teams to ensure a cohesive approach to customer interactions. Design and execute customer segmentation strategies for personalized communication. Monitor and report on CRM performance metrics, providing insights and recommendations for improvement. Train and support team members on CRM tools and best practices. Stay updated on CRM technologies and industry trends to leverage new opportunities. Qualifications: Bachelor's degree in Marketing, Business Administration, or a related field. 3+ years of experience in CRM management or a similar role. Strong analytical skills and experience with data analysis tools. Excellent communication and interpersonal skills. Ability to work collaboratively in a fast paced environment. Knowledge of digital marketing strategies and customer engagement tactics.

Job Role: Review, edit, and format research papers for publication. Ensure grammatical accuracy, clarity, and proper citation styles. Coordinate with authors and researchers for revisions. Maintain publication standards and adhere to journal guidelines. Assist in proofreading and finalizing manuscripts. Work with MS Word and other editing tools to enhance document presentation. Skills Required: Strong English writing and editing skills. Attention to detail and accuracy in formatting. Proficiency in MS Office (Word, Excel).

xJob Overview We are looking for a motivated and enthusiastic Business Development Executive (BDE) to join our team. As a BDE, you will be responsible for identifying new business opportunities, building relationships with potential clients, and contributing to the overall growth of our company. This role offers a great opportunity for individuals looking to build a career in sales and business development. Key Responsibilities Lead Generation and Prospecting Identify and reach out to potential clients through various methods including cold calling, email campaigns, and networking events. Generate new leads and build a pipeline of opportunities for the sales team. Client Engagement and Relationship Building Establish and maintain relationships with prospective clients to understand their business needs and offer solutions. Follow up on leads and potential opportunities to convert them into sales. Sales Presentations and Proposals Prepare and deliver presentations to prospective clients, showcasing our products or services. Develop proposals and negotiate terms with clients to close deals. Market Research and Analysis Conduct market research to identify trends, opportunities, and competitive information. Analyze customer needs and market conditions to effectively position our products and services. Collaboration with Internal Teams Work closely with the marketing, product, and sales teams to align strategies and achieve business goals. Provide feedback from clients and market insights to help shape product development and marketing strategies. Reporting and Documentation Maintain accurate records of interactions with clients, including contact details, meeting notes, and follow-up actions. Prepare regular reports on sales activities, lead generation efforts, and market trends. Achieve Sales Targets Meet or exceed monthly and quarterly sales targets and performance goals. Track progress against sales targets and adjust strategies as needed to achieve objectives.

Branch Manager PhD Assistance Company Roles and Responsibilities: 1. Branch Operations & Management: Oversee daily operations of the branch and ensure smooth workflow. Implement company policies and ensure compliance with academic and ethical standards. Maintain a high level of service quality in PhD assistance, including research guidance, thesis writing, and publication support. 2. Team Leadership & Supervision: Manage and mentor a team of research associates, content writers, editors, and support staff. Set performance goals and monitor team progress. Provide training and guidance to improve research quality and client satisfaction. 3. Client Relationship Management: Interact with PhD scholars and guide them through the research assistance process. Address client queries, concerns, and provide customized solutions. Ensure high customer satisfaction and build long-term relationships. 4. Sales & Business Development: Drive revenue growth by acquiring new clients and maintaining existing ones. Develop marketing strategies to promote the company's PhD assistance services. Collaborate with universities, research institutions, and scholars to expand business opportunities. 5. Research Quality & Compliance: Ensure all research work meets academic integrity and plagiarism-free standards. Monitor adherence to referencing styles, journal submission guidelines, and ethical research practices. Stay updated with research trends, university guidelines, and publication standards. 6. Financial & Administrative Responsibilities: Manage branch budgets, expenses, and financial targets. Prepare reports on sales, operations, and client feedback for senior management. Ensure proper documentation and record-keeping of research projects. 7. Collaboration & Networking: Build relationships with professors, universities, and research institutions. Represent the company at academic conferences, seminars, and research forums. Identify potential partnerships and collaborations to enhance service offerings.

Key Responsibilities : - Conduct market research to identify potential clients and industry trends. - Reach out to prospective clients via email, phone, and networking events. - Build and maintain strong relationships with clients to understand their needs. - Collaborate with the sales and marketing teams to develop targeted strategies. - Prepare and deliver engaging presentations and proposals to potential clients. - Track sales metrics and report on performance against targets. - Attend industry events and conferences to network and generate leads. - Provide feedback to management on market trends and customer insights.

Job Summary: We are looking for friendly and confident Telecallers to join our team. Your job will be to make calls to potential customers, explain our services, answer their questions, and help generate leads or sales. You will also handle customer queries and keep records of calls. Key Responsibilities: - Make outgoing calls to customers and explain our services. - Answer incoming calls and provide information. - Keep a record of customer details and follow up with them. - Understand customer needs and suggest suitable services. - Maintain a positive and helpful attitude at all times. - Meet daily or weekly calling targets. - Work as part of a team to achieve company goals. Requirements: - Good communication skills in [mention languages, e.g., English, Hindi, etc.] - Basic computer knowledge to manage call records. - Positive attitude and good listening skills. - Ability to work under pressure and meet targets. - Prior experience in telecalling or customer service is a plus, but not required. Benefits: Training will be provided. Incentives and bonuses for good performance. Friendly and supportive work environment.Opportunity to grow in your career.

Job Summary : We are looking for a seasoned Senior Telecalling Executive to lead telecalling efforts and support the sales team in achieving customer acquisition and retention goals. This role involves managing both inbound and outbound calls, training junior telecallers, monitoring team performance, and ensuring excellent customer interactions. The ideal candidate should have strong telecalling experience, exceptional communication skills, and a drive to exceed targets. Key Responsibilities : Handle and Oversee Outbound/Inbound Calls: - Make high-quality outbound calls to potential customers and follow up with leads. - Take charge of complex inbound calls, resolving escalated queries and complaints. Sales and Lead Conversion : - Identify customer needs, pitch relevant products/services, and close sales effectively. - Guide junior executives on handling objections and improving their lead conversion rates. Team Leadership and Training : - Mentor and train junior telecalling executives, sharing best practices and sales techniques. - Conduct regular team meetings, performance reviews, and provide feedback. Process Improvement : - Monitor and evaluate call scripts and sales pitches, suggesting improvements for higher engagement and success rates. - Work with the sales and customer service teams to enhance overall call quality and customer experience. Reporting and Documentation : - Maintain detailed records of calls, lead status, and customer feedback in the CRM system. - Prepare weekly and monthly reports on call performance, conversions, and other KPIs. Customer Relationship Management : - Establish and maintain positive customer relationships to enhance customer loyalty. - Resolve customer concerns promptly and ensure a high level of customer satisfaction.