18135 Jobs in Mumbai Metropolitan Region - Page 40

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Additional Career Level Description: Knowledge and application: Applies broad expertise and knowledge in highly specialized fields or several related disciplines. Leads and contributes to development of company objectives and principles to achieve goals in creative and effective ways. Recognized internally as a subject matter expert with the ability to work on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. Focuses on providing through leadership and works on projects, which requires understanding of wider business. Problem solving: Requires conceptual thinking and analysis of intangibles to understand advanced issues and implications to develop solutions with longer term impacts. Interaction: Requires advising on and conveying advanced information and persuading several diverse stakeholders/audiences. Creates formal networks involving coordination among groups. Impact: Translates functional vision into plans for a discipline and guides their execution. Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results. Accountability: Accountable for own or team results, which may impact the entire function. May direct the activities of project teams. Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Min 5 Years exp Collaborate with Company to address challenging issues in cyber, analytics, machine learning, optimization, and computer networking to research solutions. Propose new research projects to tackle complex cyber, analytics, machine learning, optimization, and networking problems. Possess expertise in comprehending advanced persistent threats, emerging threats, and malware within a corporate environment. Understand attacks, attack vectors, and kill chain methodology. Demonstrate proficiency in working with big data and executing complex queries across multiple platforms. Exhibit a strong grasp of malware analysis, threat taxonomy, and threat indicators. Competently engage with various security technologies. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CTIA/CEH/CSA certification in must. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA Network Security L3 What You'll Be Doing Degree BE/B.Tech/MCA in IT/Computer Science/ Electronics & Communication/Electronics or higher/Diploma in Computer Science with CCIE / CISSP Certification. Total 7 to 10 years of experience Network Administrator Engineer should have expertise in areas Like troubleshooting and handling of various Network Security devices and technology viz., Firewalls, Load Balancers etc. Hands-on experience on troubleshooting Firewall & LB devices Hands-on experience on Firewall Policy / rules and access control configuration Network security devices HA configuration build, monitor & support Monitor and Manage Network Security devices and related performance Experience in Performance Monitoring, Optimization and Capacity Planning for Network Security devices Experience in Network Security Infrastructure solutions design, review Experience in DR solution design, build and support Escalation Management (Internal, within NSEIL and with OEM) Good communication skills Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA BE/Btech with  6+ years of Telecom experience, 4+ years must be relevant and in international market.  Excellent Communication and Negotiation skills. Fluent in English, both written and verbal  Knowledge of Access technologies & market price points  Existing Relationship with international telecom carriers  Extensive experience in circuit price negotiations  Speaking of any international language is a plus point  Strong analytical skills. What You'll Be Doing Senior Associate Global Access Strategy 1.1.1 Job Description Job Title Senior Associate Global Access Strategy Department Client Solutions and Carrier Relations Location Mumbai Reporting Senior Manager Global Access Strategy Job Type Full Time Shift General Shift 1.1.2 PRE-REQUISITES  6+ years of Telecom experience, 4+ years must be relevant and in international market  Excellent Communication and Negotiation skills. Fluent in English, both written and verbal  Knowledge of Access technologies & market price points  Existing Relationship with international telecom carriers  Extensive experience in circuit price negotiations  Speaking of any international language is a plus point  Strong analytical skills. 1.1.3 Responsibilities  Participate in quotation process to acquire new customers and/or upsale to existing customers.  Managing procurement of data services like IPLC, FR, MPLS, L2 circuits, Ethernet, DSL etc.  Manage Contracts/MSA  Network and cost optimization projects: Manage renewals of network deals, grooms and meet set cost reductions  Handle escalations from Service Delivery and operations for issues related to vendor or partner  Handle and negotiate billing disputes with vendors if escalated.  Travel if required to meet vendors and partners  Any additional task given to the incumbent from time to time based on business needs NTTGN EXPERIENCE  6+ years of progressive and relevant experience 1.1.5 EDUCATION  BE/B-tech And / Or Postgraduate Qualifications Workplace type: About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The role of Platform Support Engineer (L3) exercises excellent customer service skills along with the ability to apply technical knowledge to support processes such as Request, Incident, Problem, Change, Event, Configuration, Asset, Service Catalogue, Knowledge, and Service Portal, as well as custom scoped applications that deliver enterprise-wide business processes to NTT customers. The incumbent within the role is knowledgeable about IT Service Management, has solid experience with various technologies. What You'll Be Doing Key Roles and Responsibilities: Provides support to users/administrators of the NTT platform Supports and contributes to the growth of best practices for delivery of support services understanding of NTT platform, Cloud technologies and troubleshooting practices to ensure successful resolution of challenging technical situations Acts as a customer advocate, prioritizing and managing assigned incidents and escalations in queue with little or no supervision Engages with the cross functional teams such as operations and engineering to build, drive and improve tools and processes for quicker issue resolution Mentors less experienced team members in the various technologies Knowledge, Skills and Attributes: Solid working knowledge of the components in cloud/web applications understanding network monitoring connectors such as SCOM, Solarwinds etc. understanding of SNMP traps and MIBs/OIDs Ability to understand and modify basic XML, JSON, Regular Expressions (RegEx) Strong understanding of the HTTP/HTTPS Request and Response Cycle Good understanding of database concepts A fundamental understanding of ITSM, CMDB and ITIL business process Strong troubleshooting/root cause isolation skills Demonstrated creative problem-solving approach and strong analytical skills Must be proficient with analysing log files and standard debugging concept Familiarity with tools and practices of the trade such as incident management, knowledgebase, defect and escalation management Solid understanding of email infrastructure/protocols Seasoned, experienced professional; has complete knowledge and understanding of area of specialization Uses evaluation, judgment, and interpretation to select right course of action Solid understanding of Web Services – REST and SOAP and Authentication mechanisms – Single Sign-on, LDAP Must have basic object-oriented programming skills (Java strongly preferred) Excellent written and verbal communication skills with the ability to clearly articulate solutions to technical problems Ability to multi-task and work with high-value customer administrators and developers Should be a team player working efficiently in a collaborative environment Strong personal commitment to quality and customer service Proven ability to maintain a professional demeanour when handling complex user issues Academic Qualifications and Certifications: Bachelor’s degree or equivalent in Information Technology/Computer Science or related ITIL v3 certification Required Experience: Seasoned experience providing customer facing technical support Seasoned demonstrated experience providing web development support is highly desirable Seasoned demonstrated experience working with the ServiceNow platform (ITSM, ITOM, CSM and FSM) Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

This position involves working in a team of Architectural & Interior BIM, Revit & CAD Designers working on a variety of International Architectural & Interior Design BIM & CAD Design Development projects for Commercial, Residential, Hospitality, Healthcare, Retail & Institutional Sectors. This is a senior role for working on international & high-profile projects involving the following aspects Key Roles and Responsibilities: ​ Ability to understand various Architectural and Interior Design elements and its various detailing requirements To work with the team and deliver the Architectural and Interior Design Documentation projects within time, budget and quality that is desired Ability to work efficiently in AutoCAD or Revit and comfortable in using key functionalities Qualifications & Experience Required: 2+ years of working in an Architectural Drafting / Design environment using AutoCAD or Revit Architecture. ITI/NCTVT Certified Architecture/Civil/Draftsman with relevant experience. Ability to speak / write in English will be considered as an advantage

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA Total Experience: Minimum 7+years Educational Qualification: Bachelor’s in Engineering - Computers/Electronics/Communication or related field. Graduate/Post-Graduate in Science/Maths/IT or related streams with relevant technology experience Location: Mumbai – Goregaon East Shift – Rotational Shift What You'll Be Doing 1.1.2 PRE-REQUISITES Technical expertise on all or either of the following platform o Cisco catalyst and Nexus switching and wireless o Arista switching o HP/Aruba switching and wireless o Meraki switching and wireless o Mist wireless o Infoblox DDI Strong troubleshooting skill sets Conceptually strong in the following switching and wireless technology o HSRP/VRRP o STP/VTP o VSS/VPC o Ether-Channels, Stacking of switches (IRF, Cisco Stack) o Stand-alone AP, IAP, Flex-connects, Wireless bridge 1.1.3 Responsibilities Engineers who have a passion for providing outstanding customer service. 24x7 support of Enterprise Networks of large global clients that have a distributed LAN/Wireless/DDI setup Will be a part of a team of who are responsible for handling (switching/wireless/DDI) network operational/problem management issues. Ticket resolution - work and resolve trouble tickets, handle ticket escalation Queue Management - monitor ticket queue, ensure assignment/resolution and closure Create Method Of Procedure and/or Standard Operating Procedure document Plan and execute Change Management processes Performance Tuning of network devices and create Service Improvement Plans Plan and perform firmware upgrade Work with hardware/software vendors to resolve problems Train and mentor juniors Act as an SME SPOC for certain network products Interface with customer on calls and lead technical meetings Assist in Root Cause Analysis (RCA) Provide technical inputs for weekly/monthly customer service review reports Any additional task given to the incumbent from time-to-time based on business needs 1.1.4 TRAINING AND CERTIFICATION Cisco certification and Aruba /Juniper certification will be added advantage 1.1.5 Experience Minimum 7 years of progressive, relevant experience and proven capability to work in a complex network environment 1.1.6 EDUCATION Bachelor’s in Engineering - Computers/Electronics/Communication or related field Graduate/Post-Graduate in Science/Maths/IT or related streams with relevant technology experience 1.1.7 Other Skills Good communication skills - written as well as verbal Passion to work on core technology platform ITIL process awareness Workplace type: About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Design visually appealing and intuitive dashboards that display key security metrics, incidents, and trends, using data visualization tools and scripting languages for automation. Develop and maintain customized reports that provide meaningful insights into security data, ensuring they are accurate, comprehensive, and suitable for management and regulatory purposes. Collect, aggregate, and analyze data from various security tools, logs, and sources to identify security anomalies, patterns, and trends that may indicate potential threats or vulnerabilities. Generate detailed incident reports, outlining the nature of security incidents, their impact, and the actions taken for resolution. Assist in creating reports and documentation required for compliance with industry standards and regulations (e.g., IRDAI, SEBI, RBI, ISO 27001). Develop and implement automated reporting processes to streamline the generation of routine reports, reducing manual effort and increasing efficiency. Integrate threat intelligence feeds and data into reporting processes to enhance situational awareness and proactive threat hunting. Maintain accurate documentation of reporting and dashboard configurations, data sources, and data transformation processes for knowledge sharing and troubleshooting. Provide training and support to SOC analysts and other stakeholders on how to interpret and utilize dashboards and reports effectively. Assist in coordinating incident response efforts by providing real-time updates through dashboards and reports during security incidents. Evaluate new security tools and technologies that could improve reporting and dashboard capabilities within the SOC. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). 3+ years of experience Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Additional Career Level Description: Knowledge and application: Work is reviewed periodically based on a set of defined procedures or precedence. Normally receives general instruction on work and new assignments. Learns to use professional concepts. Problem solving: Applies knowledge and basic problem-solving techniques to define and resolve problems. Works on problems of limited scope. Interaction: Exchanges standard/basic information with colleagues and immediate line manager/team leader. Develops stable working relationships internally. Accountability: Determines a course of action based on guidelines and standard practices and procedures. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Cross Technology Managed Services Engineer (L2) at NTT DATA, you will play an essential role in maintaining our clients' IT infrastructure and systems. Your expertise will help keep everything running smoothly by proactively monitoring, identifying, investigating, and resolving technical incidents and problems. You'll be the go-to person to restore services and ensure our clients' satisfaction. Your typical day involves managing work queues, addressing incidents and requests within agreed SLAs, and updating tickets with the actions taken. By identifying, analysing, and logging issues before they escalate, you'll be instrumental in maintaining service quality. You'll also collaborate closely with other teams and clients to provide second-level support, ensuring seamless communication and efficient problem resolution. You will execute changes meticulously, understanding and mitigating risks, and contribute to the change management process with detailed documentation. Your role includes auditing incident and request tickets for quality, recommending improvements, and identifying tasks for automation to enhance efficiency. Additionally, you'll handle client escalations with professionalism and assist in disaster recovery functions and tests when necessary. Working within our diverse and inclusive environment, you'll help drive the optimization of efforts by working with automation teams and supporting L1 Engineers. Your responsibility also extends to contributing to various projects, ensuring that all changes are approved, and maintaining a positive outlook even in high-pressure situations. To thrive in this role, you need to have: Moderate-level experience in managed services roles handling cross-technology infrastructure. Knowledge of ticketing tools, preferably ServiceNow. Familiarity with ITIL processes and experience working with vendors and third parties. Proficiency in planning activities and projects, taking changing circumstances into account. Ability to work longer hours when necessary and adapt to changing circumstances with ease. Proven ability to communicate effectively and work across different cultures and social groups. Positive outlook and ability to work well under pressure. Commitment to placing clients at the forefront of all interactions, understanding their requirements, and ensuring a positive experience. Bachelor's degree in IT/Computing or equivalent work experience. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Cloud Services Architect is an advanced subject matter expert and is also a pre-sales persona working with clients and sales/delivery teams in a value co-creation process resulting in the design of Managed Services solutions across the Cloud technology domain. This role is responsible for the development of competitive, innovative, secure, multi-year, viable Managed Services solutions and associated costing inputs to commercial models. The Senior Cloud Services Architect applies both solution design and sales skills to engage and help close opportunities with decision-makers. This role has the opportunity to design solutions with some of the most innovative global organizations, technologies, accelerating the digital transformation business objectives and outcomes. In some instances, the Senior Cloud Services Architect will remain engaged during and post the implementation of services designed and may be required to participate in renewals. What You'll Be Doing Key Responsibilities: Guides a virtual team of domain experts to orchestrate the development of secure, multiple year, services solutions. Designs complex managed service solutions to meet client requirements by integrating technology and service design the cloud domain. Works across multiple teams in the design of the Managed Service offering. Tests and validates new designs features and delivery models or recommend improving existing service offers that is being taken to market. Responsible for the service design deliverables of the solution and interfacing with multiple teams and partners to ensure supportability. Directs the validation processes by obtaining sign-off from technical, service and costing stakeholders. Leads the service design of solutions for the client that will be commercially competitive whilst mitigating risk. Maps the client's requirements against proposed set of service elements and architectures and leads the end-to-end solution development (Cloud Services, Technology Architectures, SIAM, SLA, ITSM leading practices). Develops and executes a consulting approach that results in a consolidated statement of requirements, scope, transition documents and costing based need for change, role of IT, definition of the AS-IS versus desired state (Future Mode of operation defined), gap analysis and roadmap, highlighted impacts, consequences and benefits of the intended transformation (people, process, technology). Supports the sales teams in presenting an architecture solution to clients with a focus on cost savings or uncovering other client growth opportunities using the ability to discover and analyze the client’s current architecture, platforms and operating models. Shares client outcomes and market conditions with other stakeholders so that the global offering leads, and Managed Services community can evolve strategies and develop innovative solutions for the future. Provides coaching and mentoring and acts as advisor and decision maker in service design situations. Support the sales teams to have a commercial model discussion with the client. Identifies all service costs and populating cost models accurately to ensure a full visibility of costs related to the delivery of the service over the contract term. Creates and gets sign-off from relevant stakeholders on the solution design that will form part of the commercial model. Responsible for vendor management depending on the service offers and ensures that the transition to service delivery teams are well coordinated to ensure a smooth transition. Knowledge and Attributes: Advanced understanding of cloud technologies, networking, security, and system administration Advanced demonstratable knowledge and value of multi cloud technologies especially cloud native application workflows, understanding of architecture transformation, observability and legacy to cloud migrations. Applied Azure and/or GCP and/or AWS infrastructure architect and presales skills. Advanced understanding of virtualization, hybrid computing environments, storage technology and cloud native technologies. Advanced knowledge of Managed Services service and delivery models, including cloud, global, and distributed delivery models. Ability to work with costing models in partnership with sales and finance stakeholders. Ability to communicate potential improvements and value of our solutions to all levels of stakeholders, including C-suite decision-makers. Ability to facilitate workshops with clients and internal teams to discover requirements, present solutions and obtain client buy-in. Ability to work within a team, contributing to the success of the team while making a personal contribution, especially in a matrixed organization. Up to date knowledge on emerging trends in Cloud technology, Managed Services Integration, etc. Analytical abilities to discover and analyze all input and data. Passion for staying abreast of related industry trends and best practices. Academic Qualifications and Certifications: Bachelor’s degree or equivalent in Information technology/systems or a related field. Certification and working knowledge of ITIL, Service Management and Integration, Automation Artificial Intelligence and Analytics preferred. Scaled Agile certification or equivalent is desirable. Additional technology / vendor certifications are desirable, such as (any one or more) - Azure AZ900 – Azure Fundamentals, AWS Cloud Practitioner, VMWare: VTSP or VTSP for AWS/Azure. Required Experience: Advanced prior experience in managed service provider, or cloud services provider. Track record of designing cloud infrastructure managed services solutions to medium/large enterprise accounts. Proof of structuring medium/large, multi-year profitable contracts. Solution planning and deal shaping technical specialist, with the ability to create compelling value propositions as part of the solution design. Advanced experience working in an environment with global delivery and in multiple geographies and industries Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Who We Are Looking For Will be a part of State Street Markets Global Treasury, Foreign Exchange Confirmations & Settlements desk, ensuring all trades are matched and instructed within market guidelines. He/She will be expected to engage and communicate daily with: SSGM FX Trading, Onboarding, Static, & Middle Office units. Counterparties, GTCB Cash Processing and Investigations teams Process : State Street Markets Global Treasury, Foreign Exchange Confirmations & Settlements Position : Senior Associate Shifts (in IST) : US Shift - 7PM to 4AM IST Location : Bangalore & Mumbai Why this role is important to us The team you will be joining is a part of State Street Markets. As a leading provider of trading and lending solutions to the world’s institutional investors, we deliver the industry’s most innovative platforms, financing and portfolio solutions. Our capabilities are backed by proprietary, high-value research, insights and indicators that power clients’ investment decisions, accelerate performance and help investors stay ahead of shifting markets. Across our comprehensive set of solutions – data-driven macro market intelligence that give an information advantage; client-first platforms and tools that redefine trading; financing solutions that streamline liquidity access; and portfolio solutions designed to help achieve peak performance – we deliver a breakthrough edge to drive business success. With our FX solutions, investors can access a wide range of markets and jurisdictions using our decision-making and strategy planning tools, diverse funding options and trading strategies. We deliver sophisticated avenues to tap into new sources of liquidity, capitalize on market opportunity and transact efficiently in any market environment. We have a range of solutions from various high- to low-touch principal execution methods, and outsourced agency hedging and execution solutions through our currency management offering. What You Will Be Responsible For Perform FX Netting Via email or vendor platforms Email counterparty to confirm trades Reach out to client in case of non-receipts Ensure that the focuses on client needs first and drive all efforts to provide exceptional service Review and/ or Implement controls when applicable to reduce risk Perform static data set-up and data management Monitor exception reporting and provide necessary insight on resolution Work directly with the business and other Global Treasury stakeholders to provide information and/or operational solutions as needed Work well with all GTO members and GT/GM stakeholders as demonstrated by being responsive to requests, striving for excellent client service Take a leadership role in broader based projects as a subject matter expert. Responsible for KRI/Operating Metrics reporting and other overarching team related responsibilities. What We Value These skills will help you succeed in this role Risk mitigation, problem solving, and decision making skills Ability to think critically and resolve complex problems. Knowledge of Vendor platform like GTSS, Bloomberg, FXALL and Misys Should have knowledge of confirmation Swift for FX Should have knowledge about different payment swifts Have good understanding of NDF and different FX products Education & Preferred Qualifications MBA or equivalent Good knowledge in Back office confirmations and settlement Knowledge of Global Markets Treasury, Custody, Cash management and Payment systems Good Communication Skills both written and oral We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit. About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer Job ID: R-774816

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Technical Services (TS) Systems Integration Specialist is a seasoned subject matter expert, responsible for providing technical support to clients. This role is able to compile technical specifications in a clear, concise, unambiguous manner to explain the advantages and disadvantages of options leading to the final solution and are able to create alternative solutions as backup planning. This role works towards professional to expert level certification, whilst at the same time developing business knowledge. Key responsibilities: Interacts with clients on site and remote to meet complex requirements of a solution. Escalates unresolved problems and issues to the relevant third parties. Responds to escalated client requests. Escalates complex problems to the relevant third parties. Writes reports and proposals and completes and maintains project documentation. Assists with the documentation of standard operating procedures relating to installations and fixes. Acts as coach and mentor to more junior Implementation Engineers and Technicians. Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets. Included in higher complexity design work, with input to the design expected. Expected to take ownership of relevant technologies according to domain or specialization. Performs any other related task as required. To thrive in this role, you need to have: Seasoned understanding and appreciation of technical design and business principles. Seasoned project fundamental and administration ability. Seasoned project skills which are demonstrated in the execution of installations and other assignments. Excellent customer engagement skills Demonstrate relevant domain specialist knowledge. Excellent verbal communication skills. Client focused and displays a proactive approach to solving problems. Ability to work under pressure. Ability to coach, mentor and provide guidance to team members. Academic Qualification and certifications: Bachelor's degree or equivalent in Information Technology or Computing or a related field. Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIS, ACMP etc. Cisco Dev Net certification Required experience: Seasoned work experience in technical implementation engineering, specific to Networking technologies. Seasoned experience engaging with clients and conducting presentations. Seasoned report writing experience. Seasoned project management Seasoned experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers Seasoned experience in diagnosis and troubleshooting Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Degree BE/B.Tech/MCA in IT/Computer Science/ Electronics & Communication/Electronics or higher/Diploma in Computer Science with CCNA/CCNP Certification. Total 7 to 10 years of experience Network Administrator Hands on experience on Multicast ,ACI or equivalent technologies from below OEM platforms ,ISE ,Nexus switching, ASR ,VMware NSX Engineer should have expertise in areas like troubleshooting and handling of various Networking devices and technology viz., Networking (LAN/WAN), switches, Routers etc. Configuration and Management of Network devices Understanding, Configuration and administration of Cisco ACI solution Network devices HA configuration build, monitor & support Experience in Network Infrastructure solutions review Experience in performance management and capacity planning for Network requirements Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Job Description Job Title : MSBI Developer Location : Mumbai Candidate Specification Any Graduate, 5+ years of experience Job Description PowerBI proficiency: PBI Desktop, DAX language, Power Query, M language, PBI Report Server, RLS SQL Server proficiency (SSMS Environment:/ Advanced T-SQL) Basic knowledge of Oracle PL-SQL Good knowledge of Microsoft SSIS (Create and Debug Packages, Deploy to SSIS Catalogue) Microsoft SSRS proficiency (Report builder) Knowledge of Microsoft Visual Studio data tools Good understanding of Star/Snowflake Scheme modelling Skills Required RoleSenior - MSBI Developer - Mumbai Industry TypeIT/ Computers - Software Functional Area Required Education Employment TypeFull Time, Permanent Key Skills MICROSOFT POWER BI PBI DESKTOP DAX LANGUAGE POWER BI DEVELOPER POWER QUERY M LANGUAGE PBI REPORT SERVER RLS SSMS PL SQL T-SQL SSRS SSIS SNOWFLAKE Other Information Job CodeGO/JC/040/2025 Recruiter Name

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Principal Product Marketing Specialist – Cloud Services Marketing is a highly skilled and advanced subject matter expert, responsible for introducing new organizational products or services and/or enhanced products or services to the external marketplace. The Senior Principal Product Marketing Specialist collaborates with cross functional teams to develop compelling messaging, content, and campaigns that highlight the value of NTT DATA’s Cloud Services portfolio in the market. This role also ensures that the sales and GTM functions are informed, trained, and enabled to sell the portfolio. What You'll Be Doing Key Responsibilities: Develops specific marketing plans and activities for NTT DATA’s Cloud Services portfolio to establish, enhance, or distinguish product placement within the competitive arena. Collaborates to develop thought leadership content and whitepapers that support the positioning of the Cloud Services portfolio. Contributes to the development and execution of a value proposition and messaging strategy for the Cloud Services portfolio. Converts the technical positioning of the product into key market messages, positioning collateral, and sales tools prior to the launch of a new product. Creates connections between the Cloud Services portfolio value proposition and other aspects of NTT DATA’s portfolio, actively participating in and driving cross-portfolio coherence across marketing campaigns and content. Articulates the Cloud Services portfolio propositions to clients and internal stakeholders, such as sales and consulting teams. Analyzes the competitive landscape to identify the competitive differentiation of the company’s portfolio compared to competitor products. Drives market positioning programs and activities related to the Cloud Services portfolio, thereby clearly positioning the company. Creates client marketing content such as datasheets, case studies, videos, and references. Creates product presentation content that communicates the unique selling points, features, and benefits of the portfolio and associated offerings. Works with internal teams to define and develop the required communication, training, and other collateral that will enable sales teams to sell a particular product. Defines the content for and ensures the development of client collateral, sales tools, marketing programs, and sales programs. Influences the development of portfolio go-to-market programs, initiatives, and campaigns to drive awareness, interest, and demand for NTT DATA’s Cloud Services portfolio. Works closely with internal and external partner marketing team to drive programs focused on hyperscaler partner capabilities related to the Cloud Services portfolio. Tracks and monitors the success of the Cloud Services portfolio marketing program on a scorecard or dashboard that reflects the associated metrics. Conducts competitive reviews for new initiatives and existing enhancements and monitors relevance in the context of changing market conditions and client dynamics. Knowledge and Attributes: Advanced leadership collaboration and engagement skills to effectively interact with senior level stakeholders. Excellent business and commercial acumen. Excellent interpersonal skills to drive collaboration for campaigns, value propositions and marketing messages. Excellent coaching and mentoring skills. Excellent marketing writing skills with a creative flair. Strategic thinking ability to be able to think longer term impacts of marketing programs. Ability to implement sustainable and practical solutions in the business. Advanced ability to present information in a clear, concise manner. Expert analytical ability with strong attention to detail. Significant specialist knowledge of product marketing methodologies, best practices and tactics (e.g. integrated marketing campaigns). Significant knowledge and understanding of all relevant industry standards. Excellent written and verbal communications skills Ability to work with and manage many projects within the required deadlines. Significant knowledge and understanding of web analytics data (Google Analytics, WebTrends). Academic Qualifications and Certifications: Bachelor’s degree or equivalent in Business, Marketing, Communication or relevant field Knowledge and Attributes: Advanced leadership collaboration and engagement skills to effectively interact with senior level stakeholders. Excellent business and commercial acumen. Excellent interpersonal skills to drive collaboration for campaigns, value propositions, and marketing messages. Excellent coaching and mentoring skills. Excellent marketing writing skills with a creative flair. Strategic thinking ability to be able to think longer term impacts of marketing programs. Ability to implement sustainable and practical solutions in the business. Advanced ability to present information in a clear and concise manner. Expert analytical ability with strong attention to detail. Significant specialist knowledge of product marketing methodologies, best practices, and tactics (e.g. integrated marketing campaigns). Significant knowledge and understanding of all relevant industry standards. Excellent written and verbal communications skills. Ability to work with and manage many projects within the required deadlines. Significant knowledge and understanding of web analytics data. Academic Qualifications and Certifications: Bachelor’s degree or equivalent in Business, Marketing, Communication or relevant field. Required Experience: Significant experience in a product marketing role, preferably in the B2B cloud services sphere. Significant experience in launching new high-tech products and communicating benefits. Experience with hyperscaler partner marketing. Significant demonstrated experience managing complex projects and executing on marketing programs. Significant project management experience. Significant experience in software or technology B2B product marketing. Significant experience launching new technology products or solutions. Significant experience in conducting market analysis, developing market messaging, and communicating benefits Additional Career-Level Description: Knowledge and application: Applies extensive knowledge of theories, practices, and design matters within and across functional areas. Leads the application of existing principles and guides the development of new ideas. Problem solving: Works on issues that impact future success or addresses future concepts and products where solutions are devised based on limited information and require judgment. Interaction: Creates formal networks with key decision makers and is widely recognized as expert and thought leader by both internal and external communities. Manages issues across significantly divergent audiences, reconciling multiple stakeholder views to resolve issues that have longer-term impacts. Impact: Translates organizational vision into functional plans, exercising wide latitude in determining objectives and approaches to critical assignments. Drives demonstrable results related to the medium- to long-term goals of multiple functional areas. Accountability: Accountable for results which may impact the entire function. Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Cross Technology Managed Services Engineer (L1) at NTT DATA, you will be the first point of contact for our clients, ensuring their IT infrastructure and systems remain operational. You will proactively identify, investigate, and resolve technical incidents and problems, focusing on first-line support for standard and low-complexity incidents and service requests. Your aim? To ensure zero missed service level agreement conditions. Every day, you will monitor client infrastructure and solutions, identifying problems and errors before or as they occur. You will dive deep into first-line incidents assigned to you, pinpointing the root causes, and providing telephonic, ITSM ticket or chat support to our clients when they need it most. Maintenance activities, such as patching and configuration changes, will be part of your routine, ensuring the smooth operation of client systems. You will work across two or more technology domains, such as Cloud, Security, Networking, Applications, or Collaboration. Your day may include updating existing knowledge articles or creating new ones, seeking opportunities for work optimization, and supporting project work as needed. Additionally, you will contribute to disaster recovery functions and tests, ensuring our clients' DATA is safe and sound. Shift changes are made seamless with your careful handovers, ensuring service continuity. You will report and escalate incidents when necessary and strive for efficient, comprehensive resolutions of incidents and requests. With each interaction, you will aim to provide a positive client experience, placing their needs at the forefront of all you do. To thrive in this role, you need to have: Entry-level experience with troubleshooting and support in security, network, DATA centre, systems, or storage within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and ITIL processes. Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop’s. Try to resolve as many tickets as possible using available Knowledge articles or provided Sop’s. Good understanding of using ITSM tools. Skill in planning activities and projects in advance and adapting to changing circumstances. A client-centric approach, understanding their requirements and ensuring a positive experience throughout their journey. Ability to communicate and work across different cultures and social groups. Proficiency in active listening techniques and refraining from interrupting. A positive outlook at work, even in pressurized environments. Willingness to work hard and put in longer hours when necessary. A bachelor's degree or equivalent qualification in IT or Computing (or demonstrated equivalent work experience). Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a client’s service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Looking for 5yrs - 8yrs experience in networking. Minimum 2yrs - 3yrs in SDN ACI. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Additional Career Level Description: Knowledge and application: Applies learned techniques, as well as company policies and procedures to resolve a variety of issues. Problem solving: Works on problems of moderate scope, often varied and nonroutine where analysis requires a review of a variety of factors. Focuses on providing standard professional advice and creating initial analysis for review. Interaction: Builds productive internal/external working relationships to resolve mutual problems by collaborating on procedures or transactions. Impact: Work mainly impacts short term team performance and occasionally medium-term goals. Supports the achievement of goals through own personal effort, assessing own progress. Accountability: Exercises some of own judgement and is responsible for meeting own targets, normally receiving little instruction on day-to-day work, general instructions on new assignments. Manages own impact on cost and profitability. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world. Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully. Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals. Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience. Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs. Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital. Job Description: We are seeking a skilled and proactive Problem Management specialist to join our Application Production Support team. This role is critical in ensuring service stability and continuous improvement across complex enterprise systems. The ideal candidate will drive problem management processes end-to-end, lead post-incident reviews (post-mortems), follow up on corrective actions, coordinate across multiple teams, and ensure adherence to interna controls and regulatory requirements. Responsibilities: Problem Management & Root Cause Analysis Own the problem management lifecycle, including identification, investigation, root cause analysis (RCA), and resolution tracking. Point of contact for assigned incidents of higher severity (from incident retrospective calls all the way up to Management Report (MR) documentation and publishing Facilitate structured post-mortem reviews for high-severity incidents, ensuring detailed documentation of impact, root cause, contributing factors, and lessons learnt. Drive the creation and implementation of permanent fixes or preventive measures in coordination with development, infrastructure, and support teams. Communicate well with technical & non-technical colleagues Work to a high standard with agreed timescales Able to demonstrate authority in the RCA calls while coordinating with other stakeholders & solve the discrepancy in blameless ways Regulatory & Audit Compliance Ensure all problem records related to regulatory-impacting incidents are properly tracked and reported, Support timely completion of regulatory post-incident report and provide high-quality input to external and internal stakeholders, including risk and compliance teams. Track and ensure closure of all problem related remediation actions with documented evidence, in line with audit requirements. Cross-Functional Coordination Act as a central point of contact for problem-related topics across Application Support, Development, Infrastructure and Risk functions. Champion and drive systemic improvements by influencing across siloed teams and escalating blockers when necessary. Drive continuous service improvement initiatives by identifying recurring issues, systemic risk and operational inefficiencies. Governance & Reporting Ensure problem management KPIs and metrics are consistently tracked, reported and improved. Prepare and present regular dashboards, analysis and governance packs for senior technology and business management. Maintain high-quality problem records in the ITSM system, ensuring they are accurate, complete and up to date. Perform data analysis & provide suggestion on identifying service level trend. Identify event/incident clustering for improvements. Required Skills: 8-12 years of experience in IT Operations, Application Support, or Problem Management in a complex enterprise environment. Familiarity with ITIL Problem Management lifecycle and practices (ITIL certification preferred). Strong analytical and technical skills to understand complex application landscapes and failure nodes. Experience working with ITSM tools such as Service Now, Remedy or JIRA. Excellent facilitation and communication skills, able to engage senior stakeholders across Technology & Business. Ability in influence without authority and drive outcomes across geographically dispersed teams. Strong documentation and presentation skills for post-mortem reviews and executive reporting. Experience handling post-incident reporting for regulators is highly preferred. Awareness of audit and control expectations in a banking or financial services environment. Desired Skills: Well versed with Root cause analysis (RCA) Techniques. Familiarity with ITIL v3 or ITIL 4 framework preferred. Trend and Pattern analysis to identify recurring incidents and patterns. Knowledge of Infrastructure and application Architecture. Change management awareness to access the impact of change on services. Experienced in generating problem metrics. Ability to dissect complex problems, work through technical logs, monitoring tools, and alerts. Clear and concise communication to technical and non-technical stakeholders. Good at stakeholder management, provide regular updates and post-mortems. Well versed with problem record creation and data quality maintenance. Proactive mindset and attention to details. Taking ownership of problems from detection to closure.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA BE/BTECH with 7 years of experience in Linux administration for enterprise clients. Troubleshooting Investigate and resolve complex Linux-related issues (e.g., system crashes, performance degradation). Analyze logs (e.g., syslogs, kernel logs) to identify root causes. Utilize debugging tools (e.g., gdb, strace) to troubleshoot applications. System Administration Manage Linux systems (RHEL, CentOS, Ubuntu) across multiple environments (dev, prod). Configure and maintain Linux services (e.g., SSH, DNS, DHCP). Implement security measures (e.g., firewalls, access controls). Performance Optimization Monitor system performance using tools (e.g., top, htop, sar). Optimize system resources (CPU, memory, disk) for improved performance. Implement tuning parameters for enhanced system efficiency. Scripting and Automation Develop scripts (Bash, Python) for automation and efficiency. Security and Compliance Ensure system security and compliance with regulatory requirements. Implement security patches and updates. What You'll Be Doing Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational. Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and logs all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems. Reports and escalates issues to 3rd party vendors if necessary. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. Coaches L2 teams for advance technical troubleshooting and behavioral skills. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification. CCNP in Security or PCNSE certification or Firewall Vendor related certification is good to have along with advance technical certification like CCIE, CISSP. VMware certified Professional: Data Centre Virtualization. VMware Certified Specialist – Cloud Provider. VMware Site Recovery Manager: Install, Configure, Manage. Microsoft Certified: Azure Architect Expert. AWS Certified: Solutions Architect Associate. Veeam Certified Engineer (VMCE). Rubrik Certified Systems Administrator. Zerto, pure, vxrail. Google Cloud Platform (gcp). Oracle Cloud Infrastructure (oci). SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4. SAP Technology Consultant. SAP Certified Technology Associate - SAP HANA 2.0. Oracle Cloud Infrastructure Architect Professional. IBM Certified System Administrator - WebSphere Application Server Network. Required Experience: Seasoned Managed Services experience handling complex cross technology infrastructure. Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Sales Specialist is a seasoned subject matter expert and is a quota-bearing sales persona. The purpose of this role is to primarily pursue, and land qualified leads identified by the Client Management team and other respective teams. The Networking Sales Specialist identifies new opportunities from a selection of existing accounts, and presents solutions, value propositions, partner configurations, cost structures, and revenue models to the client that meet their needs. The Networking Sales Specialist works directly with clients at a variety of levels, as well as internal subject matter experts. A substantial amount of time is spent on engaged selling or supporting the sales process in partnership with Client Managers. This role contributes to the pre-sales process by working with pre-sales architects to create the best solution design for the client, as well as building and developing excellent stakeholder relationships with new and existing clients, whilst developing new business channels and territories. What You'll Be Doing Key Responsibilities: Maintain subject matter expertise in the Network technology domain. Support the closure of sales based on technology domain knowledge. Addresses the technology conceptual challenges during the sales process. Maintains a high level of relevant product and service knowledge to have meaningful conversations with potential and existing clients. Maintains awareness of the competitive landscape, market pricing, and strategy and how to penetrate a new market. Works with relevant technology vendors and ensures a deep understanding of their solutions and how they can contribute to our own solutions set. Engages and interacts with clients to uncover and understand client business goals and articulates the solution/deliverables that the client requires, as opposed to the products that they need to buy. Prepares and conducts client workshops and presentations and establishes relationships with multiple client stakeholders and secures deals with clients to achieve assigned sales quotas and targets. Uses understanding of the client’s business and depth of knowledge on the technology-specific solution to personalize the recommended solution in line with the client’s need. Identifies and acts on new sales opportunities within an account and works with the sales teams to drive them to closure. Pursues and lands qualified leads identified by the client managers and other lead generation sources. Executes on the sales strategy and supports the wider territory sales plan, defining own plan for the solution to ensure that sales target is achieved. Develops and maintains clear account plans for appropriate clients and targets. Identifies, assesses and highlights client risks that could prove detrimental to the client’s organization and credibility. Partners with internal teams to ensure the scope of work and proposals are tracked and managed. Uses sales methodologies and tools such as opportunity plans, and account plans to drive the sales process. Develops and implements an opportunity plan, to provide regular check-ins with the primary point of contact and have an established process for getting buy-in from all stakeholders. Knowledge and Attributes: Seasoned demonstrated success in achieving and exceeding sales and financial goals. Seasoned in developing and encouraging meaningful customer relationships up to senior leadership level. Seasoned proficiency in delivering engaging sales presentations. Seasoned proficiency in team selling approach. Seasoned knowledge of competitors and ability to apply competing successful sales strategies. Ability to define sales strategy coupled with seasoned sales solution capabilities. Client-centric approach with ability to understand customer problems and find best-fit solutions. Flexible to adapt quickly to short, new missions or urgent deadlines. Seasoned negotiation abilities to craft solutions that are beneficial to customers, partners, and organization overall. Close attention to maintaining up to date, accurate sales forecast and close plans. Seasoned business acumen. Academic Qualifications and Certifications: Bachelor's degree or equivalent in information technology/systems or sales or a related field. SPIN and / or Solution Selling certification(s) preferred. Relevant technology and vendor certification(s) preferred. Required Experience: Seasoned sales experience in a technology or services environment. Seasoned understanding of IT Managed Services environment. Seasoned experience of solution-based selling with a proven track record of sales over-achievement. Seasoned experience in selling complex networking technology solutions and services to senior level clients. Seasoned experience in resolving a wide range of issues in creative ways to meet targets and objectives. Seasoned experience in networking with senior internal and external people in the specialist area of expertise. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Cross Technology Service Delivery Field Support Engineer (L1) is an entry level engineering role, responsible for providing a professional first-line remote and/or onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution. The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions. The Cross Technology Service Delivery Field Support Engineer (L1) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures. What You'll Be Doing Key Responsibilities: Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational. Ensures that any software that is part of the solution is installed and configured according to client requirements. Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail. Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution. Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles. Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time. Ensures incidents are updated with progress and resolution details in a timely manner using the required platform. Ensures the efficient and comprehensive resolution of incidents and requests. Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes. Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures. Provide sfirst line remote and onsite technical support to clients. Provides first line field engineering services to clients. Reports and escalates issues to 3rd party vendors if necessary. Follows the required handover procedures for shift changes to ensure service continuity. Knowledge and Attributes: Good communicate skills, both verbal and written Ability to plan activities and projects well in advance, and take into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Information Technology or Computing or related field. Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc. Associate level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNA, JNCIA, ACMA etc. Collaboration certifications such as - Valid CCNA Certification required; Microsoft Voice certification (MS700 & MS720) advantageous; and Webex Calling certification advantageous. Required Experience: Entry level experience in Collaboration technologies such as Call managers, Voice Gateways, Call recording, Scripting, Messaging, VOIP, IP Telephony. Entry level experience in technical support to clients. Entry level experience in diagnosis and troubleshooting. Entry level experience providing remote support in Collaboration technologies. Entry level experience in relevant technology (Cisco and its product stack, SBC's such as AudioCodes and Oracle, CUBE's, Webex calling etc.). Entry level understanding of Network routing and switching. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Overview We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable, and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious, and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we’re with, whatever we’re doing, we always make it real. Job Description Job Summary : We are seeking a dynamic and experienced Sales Manager who can drive the growth of our Spices business in India. The ideal candidate will develop and execute sales strategies, manage customer accounts, and coordinate with internal stakeholders. 1 Deliverables Universe Mapping: Mapping Spices consumption across Industries (Western Snacks, HoReCa, Indian Savouries, etc) in the Domestic market particularly in tier 2 and 3 cities. Analysis of market and individual opportunities to identify and manage these from lead generation to closure. 2 Customer acquisition Developing, delighting, acquiring, and establishing Customers through services in terms of turnaround time for samples and commercial business. Analysis of market and individual opportunities to identify and manage these from lead generation to closure. Achieve Sales/acquisition targets set for the identified segments. Focus on Modern trade needed, and Modern trade experience will be preferred. 3 Customer dossier Maintain Customer details on products, demand, time of buying and price and competition benchmarking. Engaging with the Customer at regular interval to establish company’s image as a top-class or preferred supplier for Spices. 4 GTM and product strategy development Develop alternate sales channels for different products. Communication to product team on the market developments to continuously revise plans. 5 Customer distribution to reduce risk Minimize risk by developing a number of Customers to reduce the dependency on single account. Soft Skills And Pre-requisites Position will be based in Mumbai. Extensive travel required (8-10 days in a month) Candidate should have good analytical skills Smart enough to explore and tap opportunity in Sales Good in communication

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Additional Career Level Description: Knowledge and application: Work is reviewed periodically based on a set of defined procedures or precedence. Normally receives general instruction on work and new assignments. Learns to use professional concepts. Problem solving: Applies knowledge and basic problem-solving techniques to define and resolve problems. Works on problems of limited scope. Interaction: Exchanges standard/basic information with colleagues and immediate line manager/team leader. Develops stable working relationships internally. Accountability: Determines a course of action based on guidelines and standard practices and procedures. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.