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0 years
0 Lacs
Kolkata, West Bengal, India
On-site
Company Description We suggest you enter details here. Role Description This is a full-time, on-site role for a Graphic Designer located in Kolkata. The Graphic Designer will be responsible for creating visual concepts, by hand or using software, to communicate ideas that inspire, inform, and captivate consumers. Day-to-day tasks include designing graphics and layouts, developing logos and branding elements, selecting colors, images, text styles, and layout. The role also involves collaborating with other team members to ensure a cohesive and effective design strategy. Qualifications Graphics and Graphic Design skills Experience in Logo Design and Branding Typography skills Proficiency in design software (e.g., Adobe Creative Suite) Strong creative and analytical skills Excellent communication and teamwork skills Bachelor’s degree in Graphic Design, Fine Arts, or related field is preferred Portfolio showcasing previous design work Show more Show less
Posted 6 days ago
3.0 years
0 Lacs
Kolkata, West Bengal, India
On-site
Job Title: Google Ads Expert – Team Manager Experience Required: 3 Years to 10 Years Location: Newtown Kolkata (Work from office/ On-site) Industry: Digital Marketing (Non-eCommerce – Healthcare Focus) Client Base: Dentists & Dental Clinics in the U.S. Call/ WhatsApp: 9163940049 *Please note: This position is open exclusively to candidates located in Kolkata, as the recruitment process includes a mandatory face-to-face interview round. Applicants from other locations are kindly requested to refrain from applying unless they are available for a face-to-face interview in Kolkata. About the Role: We are looking for a Google Ads Expert – Team Manager to lead and scale our paid advertising team. This is a strategic role focused on managing Google Ads campaigns for our U.S.-based dental clients. You will be responsible for team leadership, campaign performance, client satisfaction, and continuous process improvement. This role is ideal for someone with strong technical skills in Google Ads and experience in managing teams and client accounts—particularly in service-based (non-eCommerce) industries. Key Responsibilities: Manage and mentor a team of PPC specialists, ensuring optimal performance and skill growth. Plan, launch, and optimize Google Ads campaigns (Search, Display, Local Services Ads, etc.) for U.S. dental clients. Develop and maintain campaign strategies focused on lead generation, appointment bookings, and ROI. Monitor KPIs such as CTR, CPC, CPA, Quality Score, and conversion rates. Conduct regular audits of campaigns and implement improvements based on performance data. Interface directly with internal stakeholders and occasionally with clients to provide reports, updates, and strategic insights. Stay current with Google Ads platform changes, policies, and best practices. Coordinate with landing page designers, copywriters, and analytics teams to ensure cohesive campaign execution. Requirements: Minimum 3 years of hands-on experience managing Google Ads campaigns. Proven experience in lead generation and conversion-focused strategies (NOT eCommerce). Strong understanding of Google Ads, Google Analytics, and conversion tracking tools. Demonstrated ability to manage and mentor a team. Experience working with U.S.-based clients, ideally in the healthcare or dental industry . Excellent communication, reporting, and organizational skills. Google Ads Certification is a plus. Show more Show less
Posted 6 days ago
0 years
0 Lacs
Kolkata, West Bengal, India
On-site
Designation :: Senior Java Developer Location :: Kolkata Years of Experience :: 5 to 12 Minimum of 5 yrs of java development experience with proficiency in Core Java and J2EE technologies. Proven experience of front-ending with customers and creating end-to-end solutions on IT platforms Experience with DevOps tools and CICD pipeline like Jenkins, Maven/Gradle/GIT. Understanding of modern JavaScript frameworks like AngularJS etc. would be a plus Show more Show less
Posted 6 days ago
0 years
0 Lacs
Kolkata, West Bengal, India
On-site
Designation :: Python Developer Location :: Kolkata Years of Experience :: 4 to 11 Minimum of 4+ yrs of Python development experience with proficiency in PL/SQL technologies. Hands on Experience with Open-Source frameworks, tools, and libraries Hands on experience in web services development, SOAP and RESTFul Experience with build tools like Maven/Gradle/GIT Understanding of modern JavaScript frameworks like ReactJS, AngularJS, BackboneJS, etc. would be a plus Show more Show less
Posted 6 days ago
2.0 - 4.0 years
2 - 4 Lacs
Kolkata, West Bengal, India
On-site
We are seeking a proactive and customer-focused Relationship Manager to drive quality business sourcing, maintain strong persistency, and ensure exceptional customer service. The ideal candidate will build long-term relationships with clients, support sales efforts, and consistently deliver on performance goals while adhering to company policies. This role requires a dedicated team player who is meticulous with reporting and committed to client satisfaction. Roles and Responsibilities Timely attend to all service appointments and ensure high-quality business is sourced consistently. Maintain persistency rates as per business targets. Accurately and timely update the status of all appointments and activities within the system. Cultivate and nurture long-term relationships with customers, acting as their trusted relationship manager. Support Sales Professionals (SPs) in conducting thorough needs analyses for clients and converting sales opportunities. Consistently deliver on all parameters outlined in the individual Goal Sheet. Adhere strictly to all company policies and procedures, providing needs-based selling support to customers. Act as a collaborative team player, diligently reporting the number of applications logged for the business every day to the reporting manager. Ensure a high level of persistency and provide outstanding customer service to all clients. Mandatory Qualifications Proven experience in a relationship management or customer service role, preferably within the financial services or insurance industry. Demonstrated ability to source quality business and maintain persistency. Strong communication and interpersonal skills, with a focus on building rapport and trust with clients. Excellent organizational skills and attention to detail for accurate system updates and reporting. Ability to work effectively as an individual contributor and a team player. Goal-oriented with a track record of consistently meeting or exceeding targets. High level of integrity and adherence to company policies. Preferred Qualifications Experience in the insurance sector, particularly with life insurance products. Bachelor's degree in Business, Finance, or a related field. Experience supporting sales teams and performing needs analysis.
Posted 6 days ago
2.0 - 7.0 years
2 - 7 Lacs
Kolkata, West Bengal, India
On-site
Job Description: Were seeking an experienced techno functional contractor to join our team in Bangalore. As a techno functional contractor, you will be responsible for functional testing of ERP applications, with a focus on Order Management, Supply Chain Management (SCM), and Customer Relationship Management domains. Also use Automation tools like selenium and OATS (Oracle Application testing Suite) to automate business scenarios and execute them Key Responsibilities: Perform functional testing of applications Develop and execute test cases, test scripts, and test data Identify and report defects, and collaborate with development teams to resolve issues Conduct regression testing, integration testing, and other types of testing as required Collaborate with cross-functional teams to ensure quality and reliability of software applications Use Automation tools like selenium to automate business scenarios and execute them Preferred Skills: 2+ Years of experience Strong experience in testing and quality assurance Domain expertise in SCM ( Order Management ) and CRM Excellent analytical and problem-solving skills Strong communication and collaboration skills Ability to work independently and as part of a team Basic technical Skills of SQL , PL/SQL and Automation tools like selenium is a must
Posted 6 days ago
1.0 - 2.0 years
1 - 2 Lacs
Kolkata, West Bengal, India
On-site
We are seeking a proactive and customer-focused Relationship Manager to drive quality business sourcing, maintain strong persistency, and ensure exceptional customer service. The ideal candidate will build long-term relationships with clients, support sales efforts, and consistently deliver on performance goals while adhering to company policies. This role requires a dedicated team player who is meticulous with reporting and committed to client satisfaction. Roles and Responsibilities Timely attend to all service appointments and ensure high-quality business is sourced consistently. Maintain persistency rates as per business targets. Accurately and timely update the status of all appointments and activities within the system. Cultivate and nurture long-term relationships with customers, acting as their trusted relationship manager. Support Sales Professionals (SPs) in conducting thorough needs analyses for clients and converting sales opportunities. Consistently deliver on all parameters outlined in the individual Goal Sheet. Adhere strictly to all company policies and procedures, providing needs-based selling support to customers. Act as a collaborative team player, diligently reporting the number of applications logged for the business every day to the reporting manager. Ensure a high level of persistency and provide outstanding customer service to all clients. Mandatory Qualifications Proven experience in a relationship management or customer service role, preferably within the financial services or insurance industry. Demonstrated ability to source quality business and maintain persistency. Strong communication and interpersonal skills, with a focus on building rapport and trust with clients. Excellent organizational skills and attention to detail for accurate system updates and reporting. Ability to work effectively as an individual contributor and a team player. Goal-oriented with a track record of consistently meeting or exceeding targets. High level of integrity and adherence to company policies. Preferred Qualifications Experience in the insurance sector, particularly with life insurance products. Bachelor's degree in Business, Finance, or a related field. Experience supporting sales teams and performing needs analysis.
Posted 6 days ago
9.0 - 14.0 years
9 - 14 Lacs
Kolkata, West Bengal, India
On-site
Job description Role & responsibilities You will be a part of the team responsible for supporting the rollout and implementation of ABM for key Industry accounts in USA. You will work closely with the industry marketing lead and the relevant account heads to develop marketing strategy for the accounts in a select industry sector; help build brand assets & templates, execute plans, events and campaigns including supporting pursuits and help position organization strongly within these accounts. You will also collaborate with project managers, creative teams, and other members of the cross-functional marketing team to ensure successful delivery of projects with impactful outcomes. This role requires a strong curiosity about the industries you are responsible for, an understanding of industry-specific market trends and the ability to effectively communicate and coordinate with multiple stakeholders across many time zones. Preferred candidate profile As an Industry focused Account Based Marketing Manager, you play a key role in working with the Clients extended marketing teams to help drive account-based marketing campaigns for Capgemini. Understand the business plan and objectives and work closely to define a fitting marketing program to achieve their goals and grow their business. Analyze industry segment and account strategy, set up marketing plan working closely with the onshore marketing leads and account teams to identify marketing tactics to provide proactive, structured, long-term strategic marketing support. Work with the US Campaign Team, Industry Project Manager and team to design end-to-end digital marketing campaign journeys and bring them to life in the way of focused multi-touch demand generation campaigns, utilizing various paid media platforms and display properties available in the marketplace for B2B businesses. Provide offshore support and project management for various account initiatives such as ABM campaign strategy and development, Stakeholder Analysis Management, client microsite creation, client microsite creation, offshore event support but not limited to these. Collaborate with offshore production team (design, web, communications, digital) of skilled resources to support ABM efforts of your account. Lead pursuit marketing programs for large deals to help bid teams define their value proposition and strengthen it with fitting marketing tactics to increase the probability of winning. Engage with businesses and offering management to ensure solid value propositions and effective marketing campaigns. Work closely with the Industry Project Manager to oversee and organize events (virtual and in-person) that will make an impact to a target audience. Ensure events are successful and cost-effective, paying attention to budget and time constraints. Work closely with the Industry Project Manager to track, measure, and report on all account-based marketing activity based on Sales KPIs and successes. Support the creation and promotion of a set of best practices, skills and in-a-box solutions to support account teams. Specification / Skills / Experience Expert interpersonal, written, and verbal communication skills with a proven ability to articulate complex business in a simple way. Working knowledge of digital marketing. Marcom, creative development. Proficiency in MS Office and experience in marketing tools are an added advantage.
Posted 6 days ago
15.0 - 16.0 years
15 - 16 Lacs
Kolkata, West Bengal, India
On-site
Our Ideal Candidate Key accountabilities and responsibilities include: Service Delivery management P&L accountability Manage People and performance Client satisfaction Client relationship (at a Delivery level) Account business planning and strategy (E2 and above) Financial performance (Contribution Margin) Transformation & Industrialised Innovation Supporting Growth Contract Compliance Acts as a single point of contact for the client organization in troubleshooting and resolving all issues arising from delivery-related account activities. Understands what it takes to manage a business and uses the insights to better understand a clients need and position the right CG offerings in conjunction with the Practice to bring value to the client. Ensure implementation of best practices in the areas of People, Process, Technology, and Controls in conjunction with the Practice Teams (Process and Technology). Working closely with the Practice to deliver all Transformation & Innovation projects as agreed Working closely with the Practice & Practice Delivery team to arrive at new opportunities for better efficiency to the client using Capgemini's ESOAR (Eliminate, Standardize, Optimize, Automate, Robotize) methodology underpinned by 5 Senses of Intelligent Automation. Working closely with the Practice and Practice delivery teams to implement relevant Technology platforms as well drive RPA Adoption across the processes Manages contractual re-negotiations to protect business interests while at the same time maintaining customer satisfaction. Manage the talent pipeline within the team in conjunction with the Practice to ensure organization resilience on a short, medium, and long-term basis Support Account Development Essential Skills and Experience: 1416 years of proven experience in HR Services and Outsourcing in a global complex/matrix environment. Should have led large client delivery/portfolio delivery in the HR Service space 100-500 FTEs (E1) Strong People/Performance management experience Good experience in delivering Transformation projects for clients including Automation using Industry Tools and Robotic Process Automation (RPA) Focused on customer value and improvement of overall customer experience (C-SAT, internal quality processes). Leadership skills in a multicultural environment, cultural sensitivity, and ability to work internationally. Proven experience in a global complex BPO environment. Ability to influence senior business stakeholders at the client end. Strong relationship building, communication, and influencing skills. Ability to bring innovation to challenges and overcome problems and obstacles as they arise and act and produce desired outcomes with limited direction. Strong relationship building, communication, and influencing skills. Leading single large account/multiple accounts in a matrix reporting relationship Prior experience in a Multinational Organisation or BPO work culture.
Posted 6 days ago
4.0 - 7.0 years
4 - 7 Lacs
Kolkata, West Bengal, India
On-site
Job description MC Delivery Professional is playing a key role in the delivery of creative, brandcompliant, and costeffective solutionsdeliverables and as such proactively supporting MC teams across the company. Shehe oversees the communication and connection across various teams and relevant stakeholders. Is an advocate of best practices and innovation. Job Description - Grade Specific Supports Manager in the delivery of activitiesdeliverables and develops own MC competencies. Operates as an MC professional and has a reasonable understanding of their domain of expertise.Builds strong relationships with the team and key stakeholders at their level Able to act on own initiative but will require supervision, knows when to escalateseek guidance
Posted 6 days ago
3.0 - 5.0 years
3 - 5 Lacs
Kolkata, West Bengal, India
On-site
Lead, supervise, and mentor a team of insurance advisors, agents, or service representatives Set daily, weekly, and monthly performance targets and ensure the team meets or exceeds them Provide ongoing training and support to team members on insurance products, sales techniques, and regulatory compliance Monitor individual and team performance using KPIs and performance dashboards Handle escalated client issues and ensure high levels of customer satisfaction Ensure adherence to company policies, IRDAI guidelines, and other relevant regulatory frameworks Coordinate with internal departments such as underwriting, claims, and customer support Conduct regular team meetings, one-on-ones, and performance reviews Motivate the team with goal-setting, recognition programs, and performance incentives Maintain accurate records of team performance, customer feedback, and operational reports Required Qualifications: Bachelor's degree in any discipline (preferably in finance, business, or insurance) 36 years of experience in the insurance sector, with at least 12 years in a team-leading role Strong knowledge of insurance products (life, general, or health insurance) Proven experience in sales or customer service within the insurance industry Familiarity with CRM systems and insurance sales tools
Posted 6 days ago
5.0 - 12.0 years
5 - 8 Lacs
Kolkata, West Bengal, India
On-site
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities Assists clients in the selection, implementation, and support of SD for SAP. Lead multiple sized projects as team member or lead to implement new functionalities and improve existing functionalities including articulating, analyzing requirements and translating them into effective solutions Prepare and conduct Unit Testing and User Acceptance Testing Knowledge and experience in implementation planning, fit analysis, configuration, testing, rollout and post-implementation support. Experience in working with teams to prioritize work and drive system solutions by clearly articulating business needs Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 5-12 Years of SAP functional experience specializing in design and configuration of SAP SD modules Must have done one E2E S/4Hana implementation Experience in gathering business requirements, providing conceptual and detailed designs to meet business needs, performing necessary SAP configurations, writing detail specifications for development of custom programs, testing, co-ordination of transports to production and post go live support Should be able to create requirement specifications based on Architecture/Design/Detailing of Processes Preferred technical and professional experience Domain experience in Sales & Distribution
Posted 6 days ago
8.0 - 12.0 years
8 - 13 Lacs
Kolkata, West Bengal, India
On-site
Job description Exceptional ELTETL background with data transformation and operational experience Experience with Snowflake cloud data warehouse Strong SQL Proficiency with Snowflake including analytic queries and other complex use cases Experience with SQL Query Tuning data investigation and optimization Experience modelling star schemas and other summary objects based on business requirements Ability to work ingroups as well as independently with a strong initiative to learn new technologies and tools quickly Efficient team player with exceptional communication skills and good interaction with users Knowledge on CICD Added Advantage
Posted 6 days ago
10.0 - 15.0 years
10 - 15 Lacs
Kolkata, West Bengal, India
On-site
Job Description: We are looking for an experienced and passionate Adobe Experience Platform Real-Time CDP Architect to join our team. You will be responsible for designing, implementing, and optimizing solutions using Adobe Real-Time Customer Data Platform (Real-Time CDP) and working closely with LTIMindtree CDP COE along with various enterprise customers. As an Adobe Experience Platform Real-Time CDP Architect, you will: Serve as a platform expert and provide deep domain expertise in digital marketing, Adobe technology stack, and data infrastructure. Strategize, architect, and document scalable and robust Real-Time CDP solutions, tailored to business needs and objectives. Collaborate with a multidisciplinary team of consultants, data engineers, data scientists, and digital marketers to deliver end-to-end solutions for our clients. Define roles and permissions and working closely with Data Steward s in configuring governance policies in AEP-RTCDP. Lead and mentor junior developers and architects on best practices, standards, and methodologies for Real-Time CDP. Troubleshoot and resolve complex technical issues and ensure high performance and availability of Real-Time CDP solutions. Perform data discovery and analysis to identify the correct identity attributes and data sources as per business requirements. Integrate Real-Time CDP with other Adobe Experience Cloud applications, such as Adobe Target, Adobe Campaign, Adobe Audience Manager, and Adobe Customer Journey Analytics, to enable cross-channel orchestration and measurement of customer journeys. Handle profile collapses and merges using Real-Time CDP APIs and UI, and ensure data quality and consistency across customer profiles. Leverage data science, machine learning, and Experience platform AI capabilities of Real-Time CDP and Adobe Sensei to generate insights, predictions, and recommendations for customer segments and experiences. Stay updated on the latest trends, innovations, and best practices in Real-Time CDP and Adobe Experience Platform. Job Requirements: To be successful in this role, you should have: Bachelor s degree or higher in Computer Science, Engineering, or related field. At least 4 years of experience in designing and implementing solutions using Adobe Experience Platform and Real-Time CDP in B2C or B2B or B2P model. Implemented at least 2 AEP-RTCDP implementations in your current or previous role. Expert in XDM data modelling concepts and Industry specific out of the box XDM field groups. Strong knowledge and hands-on experience with data ingestion, management, segmentation, activation, and governance using Real-Time CDP. Proficient in Adobe Experience Platform APIs, SDKs (WebSDK, Destination SDK s etc.), UI, and tools. Experience with integrating AEPRTCDP with Adobe Experience Cloud applications, such as Adobe Analytics or CJA, Adobe Target, Adobe Campaign, Adobe Audience Manager. Experience with data integration, ETL, data modelling, data quality, and data security. Experience with cloud platforms, such as AWS, Azure, or Google Cloud. Experience with web development, such as HTML, CSS, JavaScript, and RESTful APIs. Experience with data science, machine learning, and AI models in Adobe Experience Platform and Adobe Sensei. Excellent communication, presentation, and interpersonal skills. Adobe Real-Time CDP certification (AD0-E605) is a plus.
Posted 6 days ago
7.0 - 12.0 years
7 - 12 Lacs
Kolkata, West Bengal, India
On-site
Job description Work closely with Compliance release management teams on the system change requirements and ensure process compliance across landscapes Support compliance team on audit related queriesissues Configuration and troubleshooting of SolMan IT Service Management ITSM SLA Mail forms Organization Structure custom data elements and workflows Status Schemes etc Configuration and support of Change Request Management ChaRM Creation of Custom fields adding into business role Status Scheme changes Modify Actions and conditions Change Cycle creation closure support technical teams on Downgrade Protection related checks etc Support and troubleshoot production release related issues Solution Administration Definemodify Logical Component groups Technical Systems Branches Change Control Landscapes Import of SAP Best Practice other Business Process Hierarchy BPH schemes Configuration of JobSystem Monitoring ABAP Jobs Recent Log Backup Recent Data Backup setup query for job failures in S4 HANA other SAP Systems Managing Solution Manager Projects and Blueprint End to End build post steps knowledge of Solution Manager sytem Should have worked on Solmansetup for Managed system configuration Basic configuration Infra configuration SLD Fair working experience on Solution Manager Solution Documentation Process Management Best practice Content configuration
Posted 6 days ago
1.0 - 5.0 years
1 - 3 Lacs
Kolkata, West Bengal, India
On-site
Job profiles and competency/skill requirement A Relationship Manager is a core anchor in taking our banking solutions and services to our valuable customers. This involves a 360-degree banking approach. The Relationship Managers should be inclined to understand the customer needs and offer solutions in line with the needs. The core philosophy to hold is being Fair to the Customer and Fair to the Bank. At ICICI Bank, our customer-centric relationship managers are responsible for acquiring new customer relationships and increasing the wallet share of existing customer relationships with a resolute focus on service quality and customer delight. They collaborate and work with different internal teams, thereby offering the best-in-class customer service. In line with our philosophy of taking the entire bank to the customers, our relationship managers work on the whole suite of offerings like saving solutions, loan products, overdraft solutions, Insta loans, investment solutions, care products, trade solutions, business loans, or wealth management solutions while upholding our fundamental value of being Fair to the Bank and Fair to the Customer. Bankable individuals not just Bankers: We hire from across industries! We at ICICI Bank are in continuous pursuit of creating consistent customer delight and superior experience. Our Relationship Managers are empowered individuals who champion the cause of customer experience and have penchant for building and nurturing business relationships. If you are an individual, whose heart echoes with our aspiration, look no more. We do not just choose diverse minds but celebrate their success. If you are a bankable individual without banking experience, you are very much welcome, irrespective of your present core responsibilities or the industry associated. Our training programs equip you to get ready for the role of a Relationship Manager. Professionals from across industries are welcome to apply for the role of Relationship Manager. Primary job duties/responsibilities Customer Service: Create service excellence by partnering with customers through their life cycle and offering suitable products and services based on their financial needs while being fair to the customer and fair to the bank in all engagements Business Development: Ensuring a growth in wallet share of existing customers and on boarding new customers by offering 360-degree banking solutions that meet the needs of our customers Champion 360-degree Banking: Offer products based on customer needs in collaboration with other internal teams in the bank for suitable product offerings. Enhance the portfolio quality: Work towards enhancing customer portfolio within the philosophy of Fair to Bank, Fair to Customer Customized Solutions: As per branch guidelines, upkeep and maintaining the branch. Ensure availability of necessary infrastructure in the branch Behold our values: Offer products that are fair to our customers and fair to the Bank Educational Qualifications: MBA or Graduates with 1-10 years of experience in relationship management, Business development or allied roles. Key Skills: Communication: Good oral and written communication skills Synergize with the Team: Willingness to work with various teams for on-ground support and deliver enablers as required Improvise: Develop and implement overarching sales and customer relationship strategy, sales processes and structure Market Sensing: Monitor and evaluate industry trends, customer drivers and potential partnerships Few Success Factors: Building relationships Deep understanding of customer needs Collaboration with cross-functional teams Good communication skills Knowledge on core offerings
Posted 6 days ago
5.0 - 10.0 years
1 - 3 Lacs
Kolkata, West Bengal, India
On-site
Job profiles and competency/skill requirement A Relationship Manager is a core anchor in taking our banking solutions and services to our valuable customers. This involves a 360-degree banking approach. The Relationship Managers should be inclined to understand the customer needs and offer solutions in line with the needs. The core philosophy to hold is being Fair to the Customer and Fair to the Bank. At ICICI Bank, our customer-centric relationship managers are responsible for acquiring new customer relationships and increasing the wallet share of existing customer relationships with a resolute focus on service quality and customer delight. They collaborate and work with different internal teams, thereby offering the best-in-class customer service. In line with our philosophy of taking the entire bank to the customers, our relationship managers work on the whole suite of offerings like saving solutions, loan products, overdraft solutions, Insta loans, investment solutions, care products, trade solutions, business loans, or wealth management solutions while upholding our fundamental value of being Fair to the Bank and Fair to the Customer. Bankable individuals not just Bankers: We hire from across industries! We at ICICI Bank are in continuous pursuit of creating consistent customer delight and superior experience. Our Relationship Managers are empowered individuals who champion the cause of customer experience and have penchant for building and nurturing business relationships. If you are an individual, whose heart echoes with our aspiration, look no more. We do not just choose diverse minds but celebrate their success. If you are a bankable individual without banking experience, you are very much welcome, irrespective of your present core responsibilities or the industry associated. Our training programs equip you to get ready for the role of a Relationship Manager. Professionals from across industries are welcome to apply for the role of Relationship Manager. Primary job duties/responsibilities Customer Service: Create service excellence by partnering with customers through their life cycle and offering suitable products and services based on their financial needs while being fair to the customer and fair to the bank in all engagements Business Development: Ensuring a growth in wallet share of existing customers and on boarding new customers by offering 360-degree banking solutions that meet the needs of our customers Champion 360-degree Banking: Offer products based on customer needs in collaboration with other internal teams in the bank for suitable product offerings. Enhance the portfolio quality: Work towards enhancing customer portfolio within the philosophy of Fair to Bank, Fair to Customer Customized Solutions: As per branch guidelines, upkeep and maintaining the branch. Ensure availability of necessary infrastructure in the branch Behold our values: Offer products that are fair to our customers and fair to the Bank Educational Qualifications: MBA or Graduates with 1-10 years of experience in relationship management, Business development or allied roles. Key Skills: Communication: Good oral and written communication skills Synergize with the Team: Willingness to work with various teams for on-ground support and deliver enablers as required Improvise: Develop and implement overarching sales and customer relationship strategy, sales processes and structure Market Sensing: Monitor and evaluate industry trends, customer drivers and potential partnerships Few Success Factors: Building relationships Deep understanding of customer needs Collaboration with cross-functional teams Good communication skills Knowledge on core offerings
Posted 6 days ago
8.0 - 12.0 years
4 - 18 Lacs
Kolkata, West Bengal, India
On-site
Location: Kolkata Essential Services: Role & Location fungibility While the role descriptions give you an overview of the responsibilities, it is only directional and guiding in nature. At ICICI Bank, we believe in serving our customers beyond our role definition, product boundaries, and domain limitations through our philosophy of customer 360-degree. In essence, this captures our belief in serving the entire banking needs of our customers as One Bank, One Team . To achieve this, employees at ICICI Bank are expected to be role and location-fungible with the understanding that Bankingis anessential service . About the role At ICICI Bank, you get an opportunity to engage with high-value customers of ICICI Bank and offer 360 degree-banking solutions. As a Relationship Manager - Business Banking, you will have the opportunity to provide banking solutions for Micro, Small, and Medium Enterprises (MSME) and mid-size corporates. You will collaborate with various teams within the Bank to ensure a quick turnaround time for all client requirements. You will continuously strive to extend our market reach through expert discovery and exploration of new and untapped business opportunities and relationships. Following the Banks philosophy of Fair to Customer, Fair to Bank, you will take the initiative and help ICICI Bank to become the preferred Bank amongst the target group. Key accountabilities include customer feedback and defined business outcomes. Key Responsibilities Customer Service: Create service excellence by collaborating with customers through their life cycle and offering suitable products and services based on their finances. Business Development: Ensuring growth in Deposits and Loan books by offering 360-degree banking solutions that meet the needs of our customers. Cross Selling & Collaboration: Offer products based on customer needs while collaborating with other teams in the bank for suitable product offerings. Enhance the portfolio quality: Maintain the quality of the loan book and conduct due diligence on the business flows and overdue. Customized Solutions: Collaborate with product specialists, subject matter experts, and credit and service teams to ensure structured and customized solutions. Behold our values: Work to uphold our core value of being Fair to Customer, Fair to Bank. Key Qualifications & Skills Education Qualification: MBA, Chartered Accountants, Engineers & Graduates with relevant work experience in the area of Relationship Managementacross industries. Synergize with Team: Willingness to work with various teams for on ground support and deliver enablers as required . Improvise: Develop and implement overarching sales and customer relationship strategy, sales processes and structure. Communication Skill: Good oral and written communication skills. Market Sensing: Monitor and evaluate industry trends, customer drivers and potential partnerships . Few Success Factors Building relationships Deep understanding of customer needs Understanding of credit worthiness Knowledge on core offerings Excellent communicator
Posted 6 days ago
3.0 - 8.0 years
4 - 18 Lacs
Kolkata, West Bengal, India
On-site
Location: Kolkata Essential Services: Role & Location fungibility While the role descriptions give you an overview of the responsibilities, it is only directional and guiding in nature. At ICICI Bank, we believe in serving our customers beyond our role definition, product boundaries, and domain limitations through our philosophy of customer 360-degree. In essence, this captures our belief in serving the entire banking needs of our customers as One Bank, One Team . To achieve this, employees at ICICI Bank are expected to be role and location-fungible with the understanding that Bankingis anessential service . About the role At ICICI Bank, you get an opportunity to engage with high-value customers of ICICI Bank and offer 360 degree-banking solutions. As a Relationship Manager - Business Banking, you will have the opportunity to provide banking solutions for Micro, Small, and Medium Enterprises (MSME) and mid-size corporates. You will collaborate with various teams within the Bank to ensure a quick turnaround time for all client requirements. You will continuously strive to extend our market reach through expert discovery and exploration of new and untapped business opportunities and relationships. Following the Banks philosophy of Fair to Customer, Fair to Bank, you will take the initiative and help ICICI Bank to become the preferred Bank amongst the target group. Key accountabilities include customer feedback and defined business outcomes. Key Responsibilities Customer Service: Create service excellence by collaborating with customers through their life cycle and offering suitable products and services based on their finances. Business Development: Ensuring growth in Deposits and Loan books by offering 360-degree banking solutions that meet the needs of our customers. Cross Selling & Collaboration: Offer products based on customer needs while collaborating with other teams in the bank for suitable product offerings. Enhance the portfolio quality: Maintain the quality of the loan book and conduct due diligence on the business flows and overdue. Customized Solutions: Collaborate with product specialists, subject matter experts, and credit and service teams to ensure structured and customized solutions. Behold our values: Work to uphold our core value of being Fair to Customer, Fair to Bank. Key Qualifications & Skills Education Qualification: MBA, Chartered Accountants, Engineers & Graduates with relevant work experience in the area of Relationship Managementacross industries. Synergize with Team: Willingness to work with various teams for on ground support and deliver enablers as required . Improvise: Develop and implement overarching sales and customer relationship strategy, sales processes and structure. Communication Skill: Good oral and written communication skills. Market Sensing: Monitor and evaluate industry trends, customer drivers and potential partnerships . Few Success Factors Building relationships Deep understanding of customer needs Understanding of credit worthiness Knowledge on core offerings Excellent communicator
Posted 6 days ago
5.0 - 9.0 years
5 - 9 Lacs
Kolkata, West Bengal, India
On-site
Drive sales through the agency team to achieve monthly/ quarterly/ annual business targets. Motivate and lead advisors to improve productivity and retention. Conduct regular performance reviews and training sessions. Ensure Adherence To Compliance, Company Policies, And Regulatory Requirements. Build and maintain strong customer relationships.
Posted 6 days ago
0 years
0 Lacs
Kolkata, West Bengal, India
On-site
1. Motor Insurance Sale along with renewal of Insurance. 2. Followup with the customers for payment or renewal 3. Collect the cheque from customer 4. Visit the potential market for lead generation Show more Show less
Posted 6 days ago
0 years
0 Lacs
Kolkata, West Bengal, India
On-site
Company Description LEXPORTEX INDIA PRIVATE LIMITED is a leading Star Export House based in Kolkata, West Bengal. With a legacy spanning three generations, the company specializes in manufacturing and exporting lac and its derivatives like Aleuritic Acid and Dewaxed Bleached Shellac. Role Description This is a full-time on-site role for a Laboratory Technician located in Howrah. The Laboratory Technician will be responsible for operating laboratory equipment, conducting quality control tests, utilizing analytical skills, and performing various laboratory tasks. Qualifications Laboratory Equipment and Laboratory Skills Quality Control and Analytical Skills Experience working as a Laboratory Technician Understanding of lab safety protocols Attention to detail and precision in work Ability to work in a team environment Degree in Chemistry, or related field Show more Show less
Posted 6 days ago
23.0 years
0 Lacs
Kolkata, West Bengal, India
On-site
Company Description Vishnu Solutions Pvt Ltd is an international and domestic call center based in Kolkata, India. With over 23 years of experience, we serve a variety of industries including Telecom, Insurance, Banking, and more. We provide comprehensive backend customer support services, including inbound and outbound calls, customer support, sales, telemarketing, and lead generation. Our clients include Fortune 500 companies and mid-market businesses across the UK, USA, Australia, and India. We are committed to quality and performance improvement, implementing innovative measures to power our growth and client satisfaction. Role Description This is a full-time, on-site role for a Customer Service Sales Representative located in Kolkata. The Customer Service Sales Representative will handle inbound and outbound calls, provide customer support, and engage in telemarketing and sales activities. Other tasks include lead generation and maintaining accurate records of interactions and transactions. The representative is expected to work closely with clients to address their inquiries and promote services, ensuring a high level of customer satisfaction. Qualifications Excellent verbal and written communication skills Proficiency in customer service and sales techniques Experience in telemarketing and lead generation Strong problem-solving and conflict resolution skills Ability to work independently and as part of a team Familiarity with CRM software and call center operations Flexibility to work various shifts if needed Bachelor's degree or equivalent experience in related fields is a plus Show more Show less
Posted 6 days ago
0 years
0 Lacs
Kolkata, West Bengal, India
On-site
Company Description Digitool is a marketing and design agency based in Kolkata, India. Our team of experts provides services such as social media marketing, SEO, website design, and branding to help businesses grow their digital presence and reach their target audience. We are dedicated to delivering high-quality solutions that drive results and create engaging experiences for customers. Digitool's mission is to help businesses succeed in the digital age through innovative and effective strategies. Role Description This is a full-time on-site role for a Social Media Marketing Specialist located in Kolkata. The Social Media Marketing Specialist will be responsible for developing and executing social media strategies, curating content, managing social media accounts, analyzing performance metrics, and staying updated with industry trends. Day-to-day tasks include posting content, engaging with online communities, running social media ad campaigns, and collaborating with other marketing team members. Qualifications Social Media Marketing and Social Media Content Creation skills Experience in Digital Marketing Excellent Communication skills Ability to analyze and interpret social media metrics Strong organizational and multitasking abilities Familiar with social media management tools and platforms Bachelor's degree in Marketing, Communications, or a related field is a plus Show more Show less
Posted 6 days ago
6.0 years
0 Lacs
Kolkata, West Bengal, India
On-site
We’re currently expanding our content team at UIPL, and we’re looking for talented Sr. Content Writers to join us! If you have a passion for storytelling, strong research skills, and the ability to write engaging, SEO-optimized content across various topics, we’d love to hear from you. Go thru the below JD for your reference: The Opportunity Step into the heart of digital storytelling as one of our Content Experts, where your passion for writing and strategic insight will play a pivotal role in shaping our brand's narrative. This role is perfect for those who excel in crafting compelling content that captivates, engages, and converts. Here, your exceptional writing skills will drive our brand awareness, SEO aspects, engagement, and sales in a bustling digital landscape. Are you a visionary in the content creation world with a flair for sparking growth within the software development services sector by utilizing your exceptional writing? If yes, you'll be one of the architects of our digital footprint, blending creativity with vision, focus, strategy, and analytics to propel our brand into new horizons while being innovative and ROI-driven. You'll work closely with our leaders, marketing team, sales team, support teams, and external partners to elevate our content game across all channels. This is more than a job; it's an opportunity to make a mark in the industry, to grow professionally, and to be part of a forward-thinking team dedicated to excellence. If you're ready to take your content creation skills to the next level and lead our brand's storytelling journey, we invite you to apply. Your Mission, Your Impact ● Execute on the content production strategy that aligns with our brand’s vision and marketing objectives, driving significant engagement and sales leads. ● Craft and implement cohesive content across articles, blogs, whitepapers, websites, social media, email marketing, influencer collaborations, etc. ● Produce a wide range of content types, including blog posts, articles, social media, video scripts, website copy, whitepapers, outreach campaigns, and marketing copy, to captivate, attract, and engage our target audience. ● Undertake market and competitor analysis to pinpoint trends and audience preferences. Conduct comprehensive market research and competitor analysis to stay ahead of industry trends, audience preferences, etc., and then adjust content strategy accordingly. ● Forge and evangelize engaging brand narratives. ● Spearhead the creation of diverse content formats, including but not limited to blog posts, social media updates, video scripts, and marketing copy. Job Description ● Work with a top-tier content team, and coordinate on KPI performance review, training, and skill upliftment. ● Craft compelling copy with a unique brand voice. ● Engage in rigorous research and content optimization practices to ensure SEO friendliness and maximum reach. ● Work closely with cross-functional teams to produce holistic and impactful high-quality content for marketing or outreach campaigns. ● Continuously measure and analyze the performance of content, utilizing insights to refine and optimize strategies. We're Searching for Someone With • Write SEO-friendly content for websites, blogs, and social media. • Conducting in-depth research on industry-related topics in order to develop original content. • Assisting the marketing team with content for various campaigns. • Writing original non-Gen AI content (75-80% uniqueness score with 90% quality score on Grammarly. • Using SEO best practices to increase traffic to the company website. • Identify customers’ needs and recommend new topics • Coordinate with marketing and design teams to illustrate articles • Measure web traffic to content (e.g. conversion and bounce rates) • Edit and proofread written pieces before publication Exp : 6+ Years NP / Availability to join in days : Immediate to 15 days max. Industry Exposure : Should be from IT Service / Consulting Show more Show less
Posted 6 days ago
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