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3.0 - 7.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
You are looking for a proactive and experienced facility supervisor to manage the maintenance, safety, and operational efficiency of school facilities. Your responsibilities will include overseeing day-to-day operations, maintenance, repairs, safety inspections, and ensuring compliance with regulations. You will also be responsible for managing budgets, procurement processes, coordinating with contractors and vendors, implementing sustainability initiatives, and collaborating with school administration for events and activities. To qualify for this role, you should have a Bachelor's degree in facility management, engineering, or a related field, along with a Diploma in Civil, electrical, or mechanical engineering. You must have proven experience in facility management, preferably in an educational setting, and be familiar with building systems, maintenance practices, and safety standards.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
kochi, kerala
On-site
Job Description: Cockatoo Pixels, the leading Creative Agency committed to enhancing brand presence through captivating design and branding solutions, is seeking a full-time, on-site Art Director based in Kochi. As the Art Director, you will play a key role in shaping the creative direction and visual aspects of various branding and design projects. Your responsibilities will include providing leadership and guidance to the design team, developing creative concepts, ensuring consistency across all visual media, and collaborating closely with clients to help them achieve their branding objectives. The ideal candidate for this role will possess expertise in Creative Direction and Art Direction, along with a strong background in Branding and developing brand identities. Proficiency in Graphics and Graphic Design is essential, as well as demonstrated leadership and team collaboration abilities. Excellent visual communication skills are a must, along with experience using design software and tools. A Bachelor's degree in Graphic Design, Fine Arts, or a related field is required, and prior experience working within a creative agency would be advantageous. Join us at Cockatoo Pixels and unleash your potential to create exceptional results for our clients.,
Posted 1 week ago
0.0 - 3.0 years
0 Lacs
thrissur, kerala
On-site
As an Evaluator for Pre-Owned Cars at Maruti True Value, your primary responsibility will be to inspect incoming used vehicles, both Maruti and non-Maruti, for their mechanical, electrical, and cosmetic conditions. You will be required to accurately assess the physical condition, mileage, service history, accident status, and marketability of the vehicles. Conducting test drives to evaluate engine performance and functionality will also be a part of your role. Using Maruti True Value evaluation tools or apps, you will generate detailed vehicle inspection reports. It will be your responsibility to determine the fair buying price of the vehicles and assist in negotiation with sellers, which may include walk-in customers or used car agents. Clear documentation maintenance of every evaluated vehicle, including photos, reports, and ownership documents, will be crucial. Collaboration with the procurement, sales, and refurbishment teams is essential to ensure a smooth onboarding process for the vehicles. Verification of documents such as RC book, insurance, loan NOC, pollution certificate, etc., will also fall under your duties. Your support will contribute to guaranteeing that only quality vehicles are added to the True Value stockyard. Maintaining records of evaluations, following up on potential leads, and prioritizing transparency and customer satisfaction throughout the car evaluation process are key aspects of this role. This is a Full-time, Permanent position suitable for Freshers with qualifications ranging from ITI/Diploma/Degree and 0-2 years of experience. The work location will be in person at Thrissur, Palakkad, Guruvayoor, and Chalakudy. In addition to a challenging and rewarding role, you will be entitled to benefits such as cell phone reimbursement, health insurance, paid sick time, paid time off, and Provident Fund.,
Posted 1 week ago
7.0 - 11.0 years
0 Lacs
kochi, kerala
On-site
As a Quality Assurance Lead/Manager in Kochi, India, you play a pivotal role in ensuring the delivery of high-quality software products. Your responsibilities include defining and implementing comprehensive quality assurance strategies, leading and managing a team of QA engineers, and collaborating with stakeholders to meet quality objectives. Your expertise in testing methodologies, automation, and people management will drive continuous improvement and deliver exceptional results. You will define quality standards and metrics for the project, work with stakeholders to review and agree upon quality metrics, and resolve QA team queries. Creating milestones, setting measurable criteria for quality checks, defining test plan processes, and planning milestones and tasks are also part of your role. You will ensure all development tasks meet quality criteria through test planning, execution, quality assurance, and issue tracking. Team allocation, automation testing implementation, training, and focusing on automation alongside manual testing are essential tasks. Raising the bar of quality processes, setting up test plan reviews, and ensuring various testing types are covered are key responsibilities. You will establish quality standards in new testing technologies, set goals for QA engineers, and motivate the team for continuous improvement. The minimum qualifications for this role include a bachelor's degree in Engineering/Technology, 7+ years of experience with 3+ years in team management, and a proven track record in evolving testing strategies. Proficiency in programming languages, software skills, development toolsets, technical development experience, problem-solving skills, and experience in project lifecycles are required. You should also have experience in managing internal teams and external vendors, team building, and people management skills.,
Posted 1 week ago
2.0 - 8.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
As a Salesforce Architect specializing in Data Cloud and Marketing Cloud, you will be responsible for leading the implementation of unified customer data strategies using Data Cloud. With a total IT experience of 8+ years, including a minimum of 5 years of hands-on experience in Salesforce Marketing Cloud and at least 2 years in Salesforce Data Cloud (CDP), you will play a crucial role in designing scalable multi-channel SFMC solutions for campaign execution. Your platform expertise will be demonstrated through your strong hands-on experience with Salesforce Data Cloud, where you have worked on data unification, identity resolution, calculated insights, segmentation, data streams, and harmonization rules. Additionally, your deep expertise in Salesforce Marketing Cloud will be evident in your proficiency with Journey Builder, Email Studio, Mobile Studio, Automation Studio, and Contact Builder. You will also be involved in development tasks using AMPscript, SSJS, SQL, HTML/CSS, and JavaScript, as well as integration activities using REST/SOAP APIs. Your role will require you to design real-time and batch-based data ingestion and activation flows, integrate Salesforce Marketing Cloud with Sales Cloud, Service Cloud, and third-party platforms, and translate complex business requirements into scalable Salesforce architecture. Experience in delivering projects in Agile environments, including sprint planning and estimation, will be beneficial. Additionally, familiarity with ETL tools like MuleSoft, Informatica, or Talend and the ability to create architecture diagrams, reusable frameworks, and technical documentation are essential. While certifications in Salesforce Marketing Cloud Consultant, Salesforce Marketing Cloud Developer, and Salesforce Data Cloud Consultant are required, having additional certifications such as Salesforce Administrator (ADM201) and Platform Developer I will be considered a plus. Your responsibilities will include leading technical discussions, designing solutions, managing integrations, mentoring developers, and ensuring high delivery quality across engagements. Awareness of data privacy laws and compliance standards, such as GDPR and CAN-SPAM, will be crucial in your role. In addition to your strong technical skills, your ability to work in a collaborative environment, lead cross-functional teams, and mentor junior architects will be essential for success in this role. Your experience with Agile methodologies, creating POCs, and working with enterprise architecture frameworks will further contribute to the success of the projects you lead. Your focus on governance, compliance, and adherence to best practices will ensure the successful implementation of customer data strategies using Data Cloud and Marketing Cloud.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
kochi, kerala
On-site
As a Quality Assurance Engineer with 2-4 years of experience in web and mobile application testing, you will play a crucial role in ensuring the quality of Android, iOS, and web applications. Your responsibilities will include designing and creating high-level test cases, collaborating closely with developers and the product team, executing test cases manually or through automation, and analyzing results. You will be expected to evaluate product code according to specifications, create logs to document testing phases and defects, report bugs to the development teams, and help troubleshoot issues as they arise. Additionally, you will work with cross-functional teams to maintain quality throughout the software development lifecycle, participate in product and project kick-off meetings, and review software design specifications and product requirements. Basic knowledge of writing and executing SQL queries is considered an added advantage for this role. A deep understanding of mobile applications, hands-on experience using Appium for mobile automation testing, and proficiency in Functional (System, Regression, Smoke) testing using Selenium WebDriver and TestNG frameworks are essential requirements. The ideal candidate will have a minimum of a Bachelor's/Master's degree in computer science or information technology. Strong communication skills, the ability to work collaboratively in a fast-paced, agile environment, and the capacity to work both independently and as part of a team are crucial for success in this role. A team player with a strong team spirit and experience working in an Agile environment will be well-suited for this position. Knowledge of Azure is desirable for this role. If you possess the necessary qualifications and experience outlined above, we encourage you to apply for this exciting opportunity to contribute to the quality assurance processes of web and mobile applications.,
Posted 1 week ago
4.0 - 8.0 years
0 Lacs
kochi, kerala
On-site
As a QA Manager at our company, you play a crucial role in ensuring that we deliver high-quality code that works flawlessly. We prioritize shipping code that earns trust and powers healthcare for real people. Your role goes beyond just testing for failure - you will be responsible for planning, strategizing, and filling the gaps to uphold our promise of quality in digital health. Your primary responsibilities will include designing test plans based on your experience with production outages, implementing automation to enhance efficiency, collaborating closely with product and engineering teams, and leading your QA team effectively. You will mentor and challenge your team to maintain tight, predictable, and professional releases that are rock solid. In our fast-paced environment, we value quality over speed. Your role will be instrumental in ensuring that every deployment is not only completed successfully but instills confidence in the entire team. Your physical presence in our Kochi office is essential as we believe that being together enhances bug detection and resolution processes. Reporting to a leadership team that understands the significance of QA, you will have the opportunity to influence quality standards across teams. We acknowledge that weak QA practices can negatively impact our products, clients, and reputation, and we are committed to upholding high standards. If you find joy in uncovering regressions, take pride in flawless product behavior, and value the reliability of your releases, this role is tailor-made for you. Join us and be part of a team that prioritizes quality, values your contributions, and offers a supportive work environment where your expertise will make a significant impact. Your desk is ready, and your team is eager to welcome you on board.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
malappuram, kerala
On-site
You will be responsible for overseeing the implementation and maintenance of Point-of-Sale (POS) systems, inventory management systems, and other retail-specific technologies in retail stores. This includes ensuring the smooth operation of hardware such as cash drawers, barcode scanners, printers, and weighing machines. Conducting regular system audits to optimize performance and security will also be part of your duties. Providing day-to-day technical support to retail teams for any IT-related issues will be essential. You will troubleshoot network connectivity issues, application errors, and hardware malfunctions. Additionally, you will be responsible for training retail staff on the use of IT systems and tools. Collaborating with the IT and Retail teams to implement new technologies or system upgrades will be a key aspect of your role. You will need to ensure data integrity and successful integration of third-party applications. You will also play a crucial role in implementing security measures to protect customer data and retail systems. Ensuring compliance with industry standards and data protection regulations will be vital in maintaining cybersecurity and regulatory compliance. This is a full-time, permanent position with a day shift work schedule. The work location will be in person.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
kozhikode, kerala
On-site
As an Electrical Design Engineer, your primary responsibility will be to develop and review electrical system designs encompassing lighting, power distribution, fire alarm, earthing, and lightning protection systems. This will involve the preparation of detailed electrical layouts, single-line diagrams (SLD), and panel schedules utilizing design software such as AutoCAD, Revit, and ETAP. Additionally, you will be required to perform load calculations, cable sizing, voltage drop analysis, and circuit protection studies. Another crucial aspect of your role will be the selection of appropriate electrical components and equipment such as transformers, switchgear, and circuit breakers. You will collaborate closely with mechanical, civil, and architectural teams to ensure seamless integration of MEP design. Furthermore, your responsibilities will include the preparation of technical specifications, Bill of Quantities (BOQs), and tender documentation, ensuring that designs adhere to relevant standards and safety regulations. Throughout the procurement, installation, testing, and commissioning phases, you will provide essential technical support. It will be your duty to review vendor submissions meticulously to verify that equipment aligns with the design intent. Moreover, you will actively contribute to value engineering and design optimization efforts aimed at cost reduction and enhanced operational efficiency. This role is a Full-time, Permanent position with benefits such as food provision, yearly bonus, and a Day shift schedule. The ideal candidate should hold a Bachelor's degree, with a preference for candidates with at least 2 years of experience in MEP. The work location for this position is in person.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
kochi, kerala
On-site
You will be responsible for providing high-level IT support for L1 and L2 tickets primarily through chat and email in a mixed environment that includes MacBooks, remote Linux development machines, and Google Workspace. Your key responsibilities will include responding to and resolving L1/L2 tickets via chat and email, handling routine IT tasks such as access requests, ticket triage and routing, escalation of complex issues, updating the internal knowledge base, and troubleshooting basic issues on MacBooks, network and connectivity, end-user applications, and infrastructure services. You will be expected to support end-user tools such as Google Workspace (Gmail, Drive, Groups), Slack, Okta (Advanced Server Access & Identity Engine), Notion, GitLab, TigerVNC & RDP clients, and Frame. Additionally, you will provide support for infrastructure services including DHCP (isc-dhcp-server), DNS (BIND), corporate networking (Meraki), and MDM (Mosyle). The supported operating systems will include Ubuntu 20.04, 22.04, 24.04, macOS, Windows 10/11, and Server versions. The desired skills for this role include L2 IT support, MacBook troubleshooting, network troubleshooting, and basic infrastructure service support. As part of this position, you will play a crucial role in ensuring smooth IT operations and providing effective support to end-users. Join UST, a global digital transformation solutions provider that has been making a real impact through transformation for over 20 years. UST partners with leading companies worldwide, leveraging technology, innovation, and agility to drive positive change. With a dedicated team of over 30,000 employees across 30 countries, UST is committed to creating boundless impact and touching billions of lives through their transformative solutions and services.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
kochi, kerala
On-site
You are currently looking for a detail-oriented and motivated Marketing & Sales Coordinator specializing in frozen foods to assist with sales operations, inventory management, and merchandising. The perfect candidate for this role should possess a keen interest in Sales & Marketing within the Ready-to-Eat and Ready-to-Cook food industry, a deep-rooted passion for food retail, and a dedication to providing exceptional customer service. Your responsibilities will include strategic planning to meet targeted sales volumes in the designated market, offering robust Sales & Marketing support to various retail categories, ensuring active participation of retail counters with a significant customer presence to promote our products, and executing sales campaigns to increase awareness of our product range. Ideal candidates are expected to hold an MBA in Sales & Marketing or a relevant qualification in Food Technology. Individuals with 1-2 years of experience in Sales & Marketing are preferred, particularly those with expertise in the Ready-to-Eat and Ready-to-Cook food segments. Strong communication skills, excellent interpersonal abilities, and an age range of 22-26 years are also preferred qualifications. This is a full-time position with the added benefit of cell phone reimbursement. The work location is on-site.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
kozhikode, kerala
On-site
As a Civil Construction Project Manager, you will be responsible for overseeing and managing multiple construction sites simultaneously. Your primary role will involve coordinating services and ensuring that projects are completed efficiently and within the specified guidelines. The ideal candidate should have a proven track record in the construction industry, with a focus on project management and site coordination. Experience in handling multiple sites concurrently is a must for this position. This is a full-time, permanent role that requires your presence on-site to effectively manage and coordinate the construction projects. Your ability to multitask, communicate effectively with various stakeholders, and ensure the timely completion of projects will be crucial to your success in this role.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
You will be responsible for building and maintaining application functionality for both new and existing systems using the .Net toolset with a SQL Server back end. Your role will involve developing, maintaining, and enhancing web applications utilizing ASP.NET, ASP.NET MVC, and .NET Core frameworks. Additionally, you will integrate web applications with external systems and services through Web services, REST APIs, XML, and JSON parsing. It is crucial for you to participate in all aspects of the software development lifecycle, including design, implementation, testing, documentation, and deployment. Collaboration with business systems analysts and project managers to plan and deliver results within tight deadlines is a key aspect of the role. You should possess the ability to independently take an idea from inception through construction, launch into production, and provide ongoing support and enhancements. Maintaining a high standard of quality for code, documentation, and other deliverables is essential, including the ability to write unit test code and familiarity with mock/fake object testing. Adherence to industry best practices, contribution to internal coding standards, and providing estimates for assigned development tasks are also expected. As part of your responsibilities, you will need to learn and evaluate new technologies and tools as required, along with participating in peer code reviews. In terms of skills and requirements, you should be proficient in utilizing established development tools, guidelines, and conventions such as ASP.NET, ASP.NET Core, Entity Framework, SQL Server, HTML, CSS, JavaScript, jQuery, and C#. Exposure to MVC Framework is desired, along with knowledge of web services, REST APIs, XML, and JSON parsing. Familiarity with Microsoft Reports for reporting and data visualization is a plus. You will be enhancing existing systems by analyzing business objectives, preparing action plans, and identifying areas for modification and improvement. Experience with version control tools like SVN, GIT, GitHub, Gitlab, and Azure Repos is beneficial. Strong problem-solving skills, a proactive attitude towards troubleshooting and issue resolution, excellent communication skills, as well as the ability to investigate and develop skills in new technologies are essential. Strong technical knowledge, the creation of technical specifications, and a degree in Computer Science or related field are required. If you are a self-starter with a passion for technology and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity. The role offers a competitive salary, benefits package, and opportunities for career growth and development.,
Posted 1 week ago
0.0 - 4.0 years
0 Lacs
kochi, kerala
On-site
As a sales person at our newly opened finance company in Kalamassery, you will be responsible for driving sales and revenue growth. Your primary role will involve interacting with potential clients, understanding their financial needs, and offering suitable financial products and services. You will play a crucial part in building and maintaining strong customer relationships to ensure customer satisfaction and loyalty. Your day-to-day tasks will include prospecting for new clients, conducting sales presentations, negotiating deals, and closing sales. You will need to stay updated on our company's products and services, as well as industry trends, to effectively communicate the value proposition to customers. In addition to sales activities, you will be expected to maintain accurate records of sales activities, prepare reports, and collaborate with the team to achieve sales targets. Your ability to work independently, prioritize tasks, and meet deadlines will be essential for success in this role. The ideal candidate should have a background in sales, preferably in the financial services industry. Strong communication and interpersonal skills are a must, along with a proactive attitude and a strong drive to succeed. If you are passionate about sales and finance, and thrive in a dynamic and target-driven environment, we would love to hear from you. Join our team and be part of our exciting journey to success!,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
kozhikode, kerala
On-site
You will be responsible for showcasing properties and conducting site visits. Your role will involve building and maintaining strong client relationships, negotiating, and closing sales deals. It is essential to achieve sales targets and contribute to business growth. To be successful in this role, you must have proven experience in sales, preferably in real estate or construction sectors. Excellent communication and interpersonal skills are essential to effectively engage with clients and stakeholders.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
The job requires an experienced individual with 3 to 5 years of experience. You should have a strong knowledge of ASP.Net, C#.NET, and MS SQL Server. Additionally, knowledge of Angular would be beneficial. The salary package offered is the best in the industry along with all other wellness benefits. The job is based in Trivandrum and the onboarding process is expected to be immediate. Interested candidates are requested to send their resumes to careers@fortnetworks.in urgently. Please mention the job title in the subject line of the email when applying.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
kozhikode, kerala
On-site
You are seeking a professional and courteous Receptionist cum Customer Care Executive to serve as the initial point of contact for the organization. This role necessitates exceptional communication abilities, a customer-centric mindset, and proficiency in managing various administrative and customer support tasks efficiently. Your responsibilities will include managing the front desk by warmly greeting and assisting visitors, handling incoming and outgoing calls in a professional manner, addressing inquiries, and directing calls to the appropriate departments. Additionally, you will be responsible for maintaining a tidy and presentable reception area. In terms of customer care, you will be expected to respond to customer inquiries, complaints, and feedback via phone, email, or in-person interactions. Providing accurate information about products/services, following up with customers to ensure satisfaction, resolving issues, and updating customer records will be crucial aspects of your role. Furthermore, you will support administrative functions by scheduling appointments, managing meeting room bookings, handling incoming/outgoing mail and courier services, and assisting with basic clerical duties such as filing, data entry, and document management. Effective coordination with other departments to facilitate smooth internal communication is also essential. To excel in this position, you should possess a Bachelor's degree or diploma in any discipline and have prior experience as a receptionist, front desk officer, or customer service executive (1 - 2 years preferred). Proficiency in MS Office applications (Word, Excel, Outlook), strong verbal and written communication skills, a professional demeanor, and the ability to multitask and manage time efficiently are key requirements. Familiarity with customer relationship management (CRM) tools would be advantageous. This is a full-time role with a day shift schedule, and proficiency in Hindi and English is preferred. The work location will be in person. If you believe you meet the qualifications and are eager to take on these responsibilities, we look forward to considering your application for this role.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
kollam, kerala
On-site
We are looking for an experienced and dedicated Chief Accountant to join our team. You should have proven experience in managing end-to-end accounting operations, strong knowledge of accounting principles, financial reporting, and compliance, excellent leadership and analytical skills, proficiency in accounting software and ERP systems, and the ability to manage a team and meet deadlines efficiently. Preference will be given to candidates with a strong track record in accounts operations and those residing in nearby locations. This is a full-time position with a day shift schedule from Monday to Friday in the morning shift. The work location is in person.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
The major responsibilities of this role include maintaining a positive, empathetic, and professional attitude towards customers at all times. You will be responsible for responding promptly to customer calls/chats, acknowledging and resolving customer complaints, and having in-depth knowledge of our products to effectively answer customer queries. Additionally, you will be required to keep records of customer interactions, transactions, comments, and complaints, as well as communicate and coordinate with the team and other departments as necessary to ensure customer satisfaction and provide professional customer support. Requirements for this position include a high school diploma or equivalent, with an associate or bachelor's degree being an added advantage. Fluency in both English and Hindi, along with strong written and verbal communication skills in both languages, is essential. The role may require willingness to work flexible hours, including evenings and weekends, and prior experience in customer service will be beneficial. Strong telephone etiquette, excellent communication skills, the ability to manage multiple tasks simultaneously, and adaptability to different personalities are also key qualifications. This is a full-time position with benefits including health insurance and Provident Fund. The work location for this role is in person. If you meet the requirements and are looking to join a team that values customer satisfaction and professionalism, we encourage you to apply for this customer service position.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
As an Airline Store Assistant at Casino Air Caterers & Flight Services, you will be based in Trivandrum, working on-site to ensure the smooth operation of the airline store. Your primary responsibilities will include managing inventory, assisting customers with their needs, maintaining the store's organization, and supporting retail sales activities. To excel in this role, you must possess strong communication and customer service skills to interact effectively with customers and team members. Prior experience in retail sales and effective organization skills are essential to ensure the efficient functioning of the store. Additionally, your ability to participate in and benefit from training programs will be crucial in enhancing your job performance. A high school diploma or equivalent qualification is preferred for this position. While previous experience in a similar role would be advantageous, a proactive attitude and willingness to learn are equally important qualities that we value in potential candidates. Join us at Casino Air Caterers & Flight Services and be a part of our dynamic team committed to delivering high-quality products and exceptional customer service in the airline industry.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
kottayam, kerala
On-site
As a Client Service Manager, your primary responsibility will be building and maintaining strong relationships with clients to ensure their satisfaction and loyalty. By understanding their needs and preferences, you will deliver tailored solutions effectively and in a timely manner. You will oversee the service delivery process to ensure high-quality services are provided, resolving any client issues promptly and efficiently. Additionally, you will lead and manage a team of client service representatives, providing coaching, training, and development opportunities to ensure excellent service delivery. In this role, it will be essential to resolve complex client issues and complaints fairly and escalate them to senior management when necessary. You will also play a key role in identifying opportunities for business development by upselling or cross-selling services to existing clients. By maintaining a deep understanding of client needs and market trends, you will contribute to the growth and success of the business. Furthermore, you will be responsible for tracking and analyzing client satisfaction metrics, such as Net Promoter Score (NPS) or Customer Satisfaction (CSAT), and providing regular reports to senior management on client service performance. To excel in this position, you should have 3-5 years of experience in client services or a related field, with a proven track record of delivering exceptional client service and building strong relationships. Excellent communication, interpersonal, and problem-solving skills are crucial, along with the ability to work in a fast-paced environment, prioritize tasks, and demonstrate strong leadership and team management skills. A Bachelor's degree in Business Administration, Marketing, or a related field is required. This is a full-time, permanent position with a day shift schedule and performance bonus. The work location is in person.,
Posted 1 week ago
0.0 - 3.0 years
0 - 0 Lacs
kochi, kerala
On-site
As a Tele Sales Executive at EventoQ, located in Kochi, Kerala, you will play a crucial role in reaching out to potential and existing clients to drive business growth. Your persuasive communication style, excellent interpersonal skills, and passion for sales will be key assets in this dynamic position. Your responsibilities will include making outbound sales calls, achieving sales targets, providing detailed information about services, identifying sales leads, maintaining records, collaborating with various teams, gathering customer feedback, and contributing to sales script improvements. Your ability to foster positive client relationships through follow-ups will be essential. To excel in this role, you should have a minimum of 6 months to 1 year of experience in tele sales or customer service, strong verbal communication skills in English and Malayalam, proficiency in Microsoft Office Suite, a proven track record of meeting sales targets, excellent organizational and time management skills, resilience in handling rejection, and the ability to work both independently and as part of a team. A Bachelor's degree is preferred. To apply, please send your resumes to hr@wittywrap.com, and for further details, contact us at +91 90379 11295. This full-time, permanent position offers benefits such as cell phone and internet reimbursement, performance bonuses, and requires in-person work at the Kochi, Kerala location. If you are reliable in commuting or planning to relocate before starting work, we encourage you to apply for this exciting opportunity at EventoQ.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
kerala
On-site
The Call Center Executive is responsible for handling inbound and outbound calls professionally and efficiently to ensure excellent customer service. You will serve as the first point of contact for patients/customers, assisting with inquiries, appointments, follow-ups, complaints, and service information, while maintaining a positive and courteous attitude. Your key responsibilities will include handling incoming calls from customers/patients and resolving their queries effectively. Additionally, you will make outbound calls to follow up on appointments, feedback, or service reminders, and schedule, reschedule, or cancel appointments as requested. It will be important to maintain and update patient/customer information accurately in the system and provide information about services, doctors availability, facilities, or promotions. In case of unresolved issues, you will escalate them to the concerned department and ensure follow-up, maintain call logs, and prepare reports as required. Meeting daily and monthly call volume and customer satisfaction targets will be crucial. You will also need to follow standard operating procedures (SOPs) for call handling and documentation, ensuring confidentiality and data security standards are maintained. Finally, you will be expected to undertake any other work assigned by higher authorities.,
Posted 1 week ago
15.0 - 20.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
As a Consulting Technical Manager at Oracle, you will play a crucial role in delivering functional and technical solutions for project implementations across the JAPAC-MEA region. Your responsibilities will include leading the implementation cycle end-to-end, ensuring the design and delivery of overall solutions with a focus on Corporate Banking. You will collaborate with various stakeholders within Oracle and the customer to ensure that business requirements are met effectively. We are seeking a motivated individual with a passion for client engagements in retail, corporate, and transaction banking. You will be responsible for leading transformation programs within the financial industry, specifically in the banking domain. Your role will involve managing end-to-end implementations on banking platforms, from design to delivery to post go-live support. Additionally, you will be expected to handle customer requirements, triage issues, and effectively communicate with stakeholders. As a Consulting Technical Manager, you should possess a strong skill set that includes expertise in Oracle DB, Oracle SQL, PL/SQL, Java, JavaScript, XML, J2EE, Microservices, Spring Boot, OJET, and RAD tools. You should also demonstrate the ability to interact and communicate with client Business/IT teams independently, analyze solution approaches, prepare requirement and functional specifications, and lead technical team members in development or implementation activities. In this role, you will be required to participate and lead project meetings and product-walkthrough workshops with customers. Your excellent analytical, presentation, and communication skills will be essential in translating business requirements into technology specifications. Moreover, you should have a deep understanding of banking terminologies, concepts, and processes and possess good team handling skills. The ideal candidate will have 15 to 20 years of proven experience in providing solutions to the financial services or banking sector. Strong knowledge of banking and finance fundamentals, commercial banking products life cycle, accounting, and back-office operations will be advantageous. Previous experience with Oracle FLEXCUBE Universal Banking Solution and relationship management with corporate customers are desirable qualifications for this role. As an IC4 level Consulting Technical Manager at Oracle, you will have the opportunity to contribute to innovative solutions that address the evolving challenges in the industry. Oracle is committed to fostering an inclusive workforce that promotes opportunities for all employees. We offer competitive benefits, flexible medical, life insurance, and retirement options, and encourage community engagement through volunteer programs. If you require accessibility assistance or accommodation for a disability during the employment process, please contact us at accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle values diversity and is dedicated to empowering employees to make a difference in a global setting. Join us in shaping the future with cutting-edge technology and a supportive work environment.,
Posted 1 week ago
0.0 - 4.0 years
0 - 0 Lacs
kochi, kerala
On-site
As a Store Assistant at our pharmaceutical firm located in Ernakulam, you will be responsible for assisting in the day-to-day operations of the store. This is a full-time, permanent position with a salary ranging from 18K to 20K. Freshers with a high school diploma or equivalent qualification are welcome to apply. Your primary responsibilities will include maintaining inventory, assisting customers with their queries, and ensuring the store is well-organized. Fluency in English is preferred for effective communication with colleagues and customers. The ideal candidate should be willing to work in person during the day shift. In addition to your salary, you will also be eligible for health insurance benefits. If you are a motivated individual with a passion for the pharmaceutical industry, we encourage you to apply for this exciting opportunity.,
Posted 1 week ago
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