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0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Job Description Your Impact OR Responsibilities: The Service Manager manages IT Service Delivery and provides ongoing operations support aligned with the IT Service Management processes. He/she also manages all stakeholders and ensures that the teams work in collaboration to achieve successful delivery outcome. Establishing Service Management teams, organization structure, escalation matrix, governance forums etc. required to provide services in scope of the Supplier Organizing L1, L2, L3 teams, defining roles/responsibilities for all teams, establishing collaboration and communication plans Implementation and management of IT Service Management (ITSM) processes like Event Management, Incident Management, Change Management, Problem Management, Knowledge Management, Service Request Management, Financial Management etc. Establishing SLA/KPI measurement, reporting, improvement, service credit management processes Establishing Performance, Capacity and Quality Management framework and processes Management of IT Service Delivery and ongoing operation support based on IT Service Management processes, company policies and standards Estimation, scoping, commercials, contracting, development/review of service catalogues Analysis of issues, tickets, stakeholder feedbacks leading to identification and implementation of product improvement, process improvement, automation/elimination opportunities Working with customer to identify new value opportunities and leverage such opportunities through outcomes based projects Conduct required audits, surveys to evaluate gaps, improvement opportunities and incorporate actions to eliminate such gaps. Manage required stakeholders, run agreed governance forums to discuss achievements, issues, plans, dependencies etc. Qualifications Your Skills & Experience: Ability to build and manage successful teams Excellent knowledge and experience of Service management processes Excellent experience in Service Delivery and Operations management Good communication and stakeholder management skills Good understanding of various contractual, commercial and SLA constructs Strong creative thinking, problem-solving, decision-making skills Ability to manage escalations and conflicts Additional Information Gender-Neutral Policy 18 paid holidays throughout the year. Generous parental leave and new parent transition program Flexible work arrangements Employee Assistance Programs to help you in wellness and well-being. Company Description Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.
Posted 2 weeks ago
0.0 - 2.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
VMA Architects believe in mutual growth and maintain 5 days/week working to encourage work-life balance Apply to us at work@vmaarchitects.com. Attachment files size should not exceed 10MB. For more info visit our website - www.vmaarchitects.com 0 - 2 years of proven record as an Architect with a reputed firm 1. Design Skills - Candidates must have good design, conceptualisation and translation adeptness with proficiency and experience in using AutoCAD, Sketch up, 3D rendering tools, Rhino, Grasshopper, Adobe Suite and other advanced softwares 2. Presentation Skills - Should have excellent design presentation/ communication skills -Oral, written, graphics, illustrations, 3d views, styles etc. 3. Drawings/ Documentation quality & standards - Advanced knowledge and experience of drawing quality standards as per codes, govt. norms, VMA stds. and industry practices -both submission and working drawings. 4. Teams Collaboration - Liaise with internal and external team/ associates for timely and accurate work deliveries.
Posted 2 weeks ago
3.0 - 8.0 years
1 - 6 Lacs
Gurgaon, Haryana, India
On-site
Shaping the visual and functional elements of our high-profile commercial projects. Creation of BIM models for clients (LOD 300 to LOD 400 and LOD 500) 3D designing and creation of fabrication drawings for complex projects Key Individual Accountabilities Strategic ; Ownership of the entire 3D designing work of a project Understand clientsclient's BIM models and create Facade model in accordance Work planning and time estimation Design team capacity analysis and planning Financial ; Optimized designs as per project requirement Creation of proper BOM for a project for correct estimation Understand the client's requirement Meet the delivery deadlines of design work Lead the 3D team Align organizational needs and team & individual growth
Posted 2 weeks ago
7.0 - 12.0 years
1 - 6 Lacs
Gurgaon, Haryana, India
On-site
wnership of the entire 3D designing work of a project. Understand the clients BIM models and create the facade model in accordance. Work planning and time estimation. Design team capacity analysis and planning Optimized designs as per project requirement Creation of BOM for a project for correct estimation Understand clients requirement Meet the delivery deadlines of design work. Information flow Lead the 3D team Align organizational needs and team & individual growth Training. On-time and full delivery Design quality Key Interactions:- Internal :- Sales, Manufacturing, Service/Installation, Purchase, Estimation External :- Faade client, Faade Consultants Technical & Behavioral Skills & Knowledge:- Behavioral: Work under pressure, Lead a team to deliver as per requirement Functional: Manage day to day work with proper planning for the entire team Technical: Education BE/B.Tech in Mechanical or Civil engineering Experience Minimum 10+ years experience in Faade design. Exposure in ME preferred. Skills Required:- Understanding of basic principles of Faade like Rain screen, drainage and pressure equalization. Understanding of different building movements and their effect on faade design. Handle bespoke designs of faade systems and related products like Canopy, Skylights, railings, Cladding systems, etc. Material properties of different alloys of Aluminum & Steel AutoCAD 2D & 3D 3D software Understanding the sequence of installation. Good to have- Knowledge of hands-on experience of 3D design software like AutoCAD 3D, Inventor, 3D Max Key Performance Indicators Delivery timeline adherence (BOM/Shop drawings) Design/Shop drawings approval by consultant Train the design team
Posted 2 weeks ago
3.0 - 6.0 years
3 - 6 Lacs
Gurgaon, Haryana, India
On-site
Key Responsibilities: Design, develop, test, and deploy custom solutions using X++ in D365 F&O. Customize and extend standard D365 F&O functionalities to meet specific business requirements. Integrate D365 F&O with external systems using standard tools and APIs. Develop reports using SSRS and Power BI within the D365 framework. Collaborate with functional consultants and business users to gather and translate requirements into technical designs. Support data migration , performance tuning, and troubleshooting activities. Work with tools such as Azure DevOps , LCS , and other D365 lifecycle tools. Required Skills: 36 years of total experience with at least 2.5+ years in D365 F&O Technical Consulting . Proficiency in X++ , data structures, workflows, and customizations. Solid understanding of D365 F&O architecture , data entities, and integration frameworks. Hands-on experience with SSRS , Power BI , and report development in a D365 environment. Familiarity with Azure DevOps , version control, and ALM best practices. Strong analytical and problem-solving skills. Excellent communication and collaboration abilities. Bachelor's degree in Computer Science, Information Technology, or related field.
Posted 2 weeks ago
1.0 - 3.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Job Title: Marketing Executive As a Marketing Executive, your job will be to lead our digital and on-ground marketing efforts. We are looking for a driven and skilled professional with a strong grasp of performance marketing and grassroots brand-building. Key Responsibilities: Plan, execute, and optimise Google Ads and other performance marketing campaigns Coordinate with marketing and creative agencies for digital and branding campaigns Develop and implement sales and marketing strategies for sports products (paddles, accessories, etc.) Drive on-ground activations at FYNX facilities including events, demos, and community outreach Track campaign performance, analyse ROI, and generate actionable insights Support product promotions on platforms like Amazon and fyn-x.com Keep an eye on competitor activity and suggest areas that need work. We Are Looking For: 1-3 years in digital marketing or brand management Proficient in Google Ads & Meta Ads Self-starter with vendor management experience Excellent planning and communication skills Interest in sports or active living is a plus point What You Will Gain: Hands-on experience in a fast-growing sports startup. Exposure to leadership, operations, and strategy Mentorship from top industry professionals Pathway to a full-time managerial position Apply Now! Interested candidates can send their resume to kunal.munjal@fyn-x.com with the subject "Application - Marketing executive - Fynx". Send your resume to kunal.munjal@fyn-x.com with the subject "Application - Marketing executive - Fynx"
Posted 2 weeks ago
0.0 - 5.0 years
1 - 5 Lacs
Gurgaon, Haryana, India
On-site
Hiring for International voice process 5 days working 2 Rotational offs both side cabs ( Depending upon the Hiring zone) Lucrative Incentives Salary up-to 6 LPA Contact HR Abhishek to Schedule your interview |9211266657| || Call or Whatsapp||
Posted 2 weeks ago
0.0 - 1.0 years
0 - 1 Lacs
Gurgaon, Haryana, India
Remote
Job description Knowledge Services Senior Associate Pharma ZS is a place where passion changes lives. As a management consulting and technology firm focused on transforming global healthcare and beyond, our most valuable asset is our people. Here youll work side-by-side with a powerful collective of thinkers and experts shaping solutions from start to finish. At ZS, we believe that making an impact demands a different approach; and thats why here your ideas elevate actions, and here youll have the freedom to define your own path and pursue cutting-edge work. We partner collaboratively with our clients to develop products that create value and deliver company results across critical areas of their business including portfolio strategy, customer insights, research and development, operational and technology transformation, marketing strategy and many more. If you dare to think differently, join us, and find a path where your passion can change lives. Our most valuable asset is our people At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systemsthe ones that comprise us as individuals, shape who we are and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. Knowledge Services Senior Associate Pharma at ZS Knowledge Services group offers a broad spectrum of Business Research, Pre-Sales and other knowledge-based services to clients and internal stakeholders. Knowledge Services has emerged as one of ZSs distinctive competitive advantages, and a key enabler for our consultants to have lasting impact while addressing their clients sales & marketing issues. Our services are based on deep research, and we bring together a unique combination of Business Research, Life-Sciences and Clinical experiences. What Youll Do Assess firm knowledge needs and requirements (short-term or long-term) Deliver targeted insights using internal knowledge and external sources Help the firm prepare materials for Summits and Conferences Support the creation and update of knowledge assets including client updates, competitive intelligence, industry research etc. Maintain, manage, and develop the firms knowledge infrastructure Share best practices and tactical knowledge across offices, practice areas and team Engage and build relationships with firm members and leader What Youll Bring A track record in research and knowledge services, ready to support diverse ZS practice areas and project teams MBA & B. Pharma/BDS/Life Sciences (or equivalent related disciplines), with a strong record of academic achievement Proficiency in computer applications, including MS Office Ability to work in a fast-paced and often unstructured environment Fluency in English with strong verbal and written communication abilities Perks & Benefits: ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Role: Research & Development - Other Industry Type: Management Consulting Department: Research & Development Employment Type: Full Time, Permanent Role Category: Research & Development - Other Education PG: M.Pharma in Any Specialization
Posted 2 weeks ago
10.0 - 14.0 years
10 - 14 Lacs
Gurgaon, Haryana, India
On-site
Job description You as Business Technology Solutions Manager will take ownership of one or more client delivery at a cross office level encompassing the area of digital experience transformation. The successful candidate will work closely with ZS Technology leadership and be responsible forbuilding and managing client relationships, generating new business engagements, and providing thought leadership in the Digital Area. Responsibilities - Lead the delivery process right from discovery/ POC to managing operations, across 3-4 client engagements helping to deliver world-class MDM solutions Ownership to ensure the proposed design/ architecture, deliverables meets the client expectation and solves the business problem with high degree of quality; Partner with Senior Leadership team and assist in project management responsibility i.e. Project planning, staffing management, people growth, etc.; Develop and implement master data management strategies and processes to maintain high-quality master data across the organization. Design and manage data governance frameworks, including data quality standards, policies, and procedures. Outlook for continuous improvement, innovation and provide necessary mentorship and guidance to the team; Liaison with Staffing partner, HR business partners for team building/ planning; Lead efforts for building POV on new technology or problem solving, Innovation to build firm intellectual capital: o Actively lead unstructured problem solving to design and build complex solutions, tune to meet expected performance and functional requirements; o Stay current with industry trends and emerging technologies in master data management and data governance. Qualification & Experience - Bachelors/Masters degree with specialization in Computer Science, MIS, IT or other computer related disciplines; 10-14 years of relevant consulting-industry experience (Preferably Healthcare bad Life Science) working on medium-large scale MDM solution delivery engagements: o 5+ years of hands-on experience on designing, implementation MDM services & capabilities using tools such as Informatica MDM, Reltio etc o Strong understanding of data management principles, including data modeling, data quality, and metadata management. o Strong understanding of various cloud based data management (ETL Tools) platforms such as AWS, Azure, Snowflake etc.,; o Experience in designing and driving delivery of mid-large-scale solutions on Cloud platforms; o Experience with ETL design and development, and (OLAP) tools to support business applications Additional Skills Ability to manage a virtual global team environment that contributes to the overall timely delivery of multiple projects; Knowledge of current data modeling, and data warehouse concepts, issues, practices, methodologies, and trends in the Business Intelligence domain; Experience with analyzing and troubleshooting the interaction between databases, operating systems, and applications; Significant supervisory, coaching and hands-on project management skills; Willingness to travel to other global offices as needed to work with client or other internal project teams. Role: Practice Manager / Head Industry Type: Management Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate
Posted 2 weeks ago
1.0 - 3.0 years
1 - 3 Lacs
Gurgaon, Haryana, India
On-site
Job description Ensure content is updated as per business requirements, is accurate and is SEO friendly Support the team in enhancing the user experience metrics such as page load time, user-device experience uniformity etc. Support the team in monitoring and improving performance metrics like bounce rate, user journey completion, conversion success etc. Collaborate in creation of page mockups for various macro micro campaigns using defined brand standards. Respond, manage, resolve and communicate critical website issues. Collaborate and proactively communicate with internal team members, agencies, and other vendors partners to implement content changes, create landing pages, and optimize user experience. Manage and support the senior team members for any special project as assigned (e.g., acquisition content migration and integration). What youll bring: Bachelor s/ Master s degree with 1-3 years of work experience in website management. Hands on experience of working on AEM CMS and other Adobe suits such as Workfront, Dynamic Media. Strong working knowledge on page template and components within AEM authoring console. Demonstrated track record in website design and development for content-based websites. Experience of technical web development project on Content Management Systems like Adobe Experience Manager. Good working knowledge of UX UI. Strong written and verbal communication to effectively communicate issues and updates. Ability to work in a fast-paced environment on multiple projects simultaneously. Attention to details and quick learner. Flexible work schedule to collaborate with US-based team daily (Results in supporting during U.S. hours and meetings) Experience in JIRA, Confluence will be useful. Role: Customer Onboarding - Non Voice Industry Type: Management Consulting Department: Customer Success , Service & Operations Employment Type: Full Time, Permanent Role Category: Non Voice Education UG: Any Graduate PG: Any Postgraduate
Posted 2 weeks ago
2.0 - 6.0 years
2 - 6 Lacs
Gurgaon, Haryana, India
Remote
Job description ZS is a place where passion changes lives. As a management consulting and technology firm focused onimproving life and how we live it, our mostvaluable assetis our people. Hereyou llwork side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients,caregiversandconsumers,worldwide.ZSersdrive impact by bringing aclientfirst mentality to each and every engagement. We partner collaboratively with our clientsto develop custom solutions and technology products that create value and deliver company results across critical areas of their business.Bring your curiosity for learning; bold ideas; courage and passion to drive life-changing impact to ZS. Our most valuable asset is our people . At ZS we honor the visible and invisible elements of our identities,personal experiencesand belief systems the ones thatcompriseus as individuals, shape who we are and make us unique.We believe your personal interests, identities, and desire to learn are part of your success here.Learn moreabout our diversity, equity, and inclusion efforts and the networks ZS supports toassistourZSersin cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. Whatyou lldo: Strong understanding of data management, data cataloguing, and data governance best practice.Enterprise data integration and management experience working with data management, EDW technologies and data governance solutions. The ideal data governance & data Catalog lead will call on their expertise in master data management (#MDM), data governance, and data quality control to effectively oversee the data elements of a complex product catalog. Showcasing thorough understanding of design and developing data catalog & data assets on industry known leading tool (Open-source catalog tool, Informatica Cloud data catalog, Alation, Collibra or Atlan) that would be the inventory of collective data assets to help data owners, stewards, and business users to discover relevant data for analytics and reporting. Must have experience on Collibra, Data Quality experience, including executing at least 2 large Data Governance, Quality projects from inception to production, working as technology expert. Must have 5+ years of practical experience configuring data governance resources including business glossaries, resources, dashboards, policies, search. Management of Enterprise Glossary through the review of common business terms and definitions and continuous assessments to ensure data adheres to Data Governance Standards, Development and configuration of Collibra/Alation data catalog resources, data lineage, custom resources, custom data lineage, relationships, data domains, data domain groups and composite data domains. Implement Critical Data Elements to govern, corresponding Data Quality rules, policy, regulation, roles, Users, data source systems, dashboard/visualization for multiple data domain. Administration and management of Collibra/Alation data catalogue tool, user groups, permissions Configuration of Data profiling and data lineage Work with Data Owners, stewards, and various stakeholders to understand Collibra/Alation Catalogue requirements and configure it in the tool. Whatyou llbring: Bachelors orMasters degree in BusinessAnalytics, Computer Science,MISorrelated field with academic excellence 3+years of relevant professional experiencein deliveringsmall/medium-scale technologysolutions Ability to lead project teams,driveend-to-end activities, meet milestones, and provide mentorship/guidance for the team growth Strong understanding of RDBMS concepts, SQL, data warehousing and reporting Experience with big data concepts, data management, data analytics and cloud platforms Proficiencyinprogramming languageslikePython Strong analyticalandproblem-solvingskills, includingexpertisein algorithms and data structures Additional Skills: Strong communicationskills, both verbal and written, with the ability to structure thoughts logically during discussions and presentations Capability to simplify complex concepts into easily understandable frameworks and presentations Proficiencyin working within a virtual global team environment, contributing to thetimelydelivery of multiple projects Travel to other offices asrequiredto collaborate with clients and internal project teams Perks & Benefits: ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel: Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Considering applying At ZS, were building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you dont meet 100% of the requirements listed above. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To Complete Your Application: Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. Role: Database Analyst Industry Type: Management Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: DBA / Data warehousing Education UG: B.B.A/ B.M.S in Management, Any Graduate PG: Any Postgraduate
Posted 2 weeks ago
2.0 - 5.0 years
2 - 5 Lacs
Gurgaon, Haryana, India
Remote
Project management and individual contribution: Effectively manage systematic literature review projectsensuring both quality and timeliness of delivery Ensure that the project team engaged in the conduct of systematic reviews is technically supported Develop deliverables including systematic review reports and slide decks independently Conduct statistical analysis such as network meta-analysis for evidence synthesis Lead by example on aspects of client presentation and project delivery Client management Act as a key client contact for project discussions Manage new and existing client relationships effectively, instilling confidence in the client team with abilities and expertise within the field Training and development Train and develop team members on various steps of systematic reviews such as search strategy development, data collection and extractions, deliverable development Business development and internal initiatives Support business leaders in development of proposals and generating repeat business based on successful/positive client relationships Work with leadership on any business unit related initiatives such as process improvement or innovation initiatives Thought leadership Develop publications related to HEOR independently or in collaboration with clients What you'll Bring Masters or PhD in Life Sciences/MPH or MBBS/MD with 5+ years of experience in HEOR Ability to conduct/interpret statistical analysis related to HEOR Report writing/medical writing experience High motivation, good work ethic, maturity and personal initiative Aptitude for, and enjoyment of, leading and managing teams Strong oral and written communication skills that enable personal impact with senior-level decision makers Strong attention to detail, with a quality-focused mindset Analytic problem-solving skills, with a creative and innovative outlook Client service orientation Perks & Benefits: ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member We are committed to giving our employees a flexible and connected way of working A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections Role: Analytics Consultant Industry Type: Management Consulting Department: Data Science & Analytics Employment Type: Full Time, Permanent Role Category: Business Intelligence & Analytics Education UG: Any Graduate PG: Any Postgraduate
Posted 2 weeks ago
1.0 - 3.0 years
1 - 3 Lacs
Gurgaon, Haryana, India
On-site
Job description Technical Support Associates support the work activities of the Network Administrator,maintaininga user environment consisting of laptop and desktop computers running the standard suite of business applications. WhatYoullDo Provide first-level troubleshooting support for software, hardware, and network-related issues. Respond to and resolve user queries via call, email, and ticketing systems. Install, configure, and update computer systems, applications, and peripheral devices. Assist in diagnosing and resolving network connectivity problems. Document and track support requests, ensuring timely follow-up and resolution. Escalate complex technical issues to higher-level support teams when necessary. Provide guidance and training to users on software applications and best practices. Maintain and update IT support documentation, including FAQs and troubleshooting guides. Ensure compliance with IT security policies and procedures. Understanding of iOS and Knox android devices. Collaborate with the IT team to improve system performance and user experience. WhatYoullBring Bachelors degree in computer science, Information Technology, or a related field (preferred). Strong knowledge of Windows, macOS operating systems. Familiarity with networking, Active Directory and SCCM concepts (TCP/IP, DNS, DHCP, VPN, etc.). Experience with troubleshooting hardware components such as desktops, laptops, mobile devices and printers. Basic understanding of IT security tools Excellent problem-solving and analytical skills. Strong communication skills, both written and verbal. Ability to work independently and in a team-oriented environment. Willingness to work in a rotating shift schedule, including weekends if required. Role: Technical Support - Voice / Blended Industry Type: Analytics / KPO / Research Department: Customer Success , Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: B.Tech/B.E. in Any Specialization, B.Sc in Any Specialization PG: Any Postgraduate
Posted 2 weeks ago
1.0 - 6.0 years
1 - 6 Lacs
Gurgaon, Haryana, India
On-site
Job description Provide first-level troubleshooting support for software, hardware, and network-related issues. Respond to and resolve user queries via call, email, and ticketing systems. Install, configure, and update computer systems, applications, and peripheral devices. Assist in diagnosing and resolving network connectivity problems. Document and track support requests, ensuring timely follow-up and resolution. Escalate complex technical issues to higher-level support teams when necessary. Provide guidance and training to users on software applications and best practices. Maintain and update IT support documentation, including FAQs and troubleshooting guides. Ensure compliance with IT security policies and procedures. Understanding of iOS and Knox android devices. Collaborate with the IT team to improve system performance and user experience. WhatYou llBring Bachelor s degree in computer science, Information Technology, or a related field (preferred). Strong knowledge of Windows, macOS operating systems. Familiarity with networking, Active Directory and SCCM concepts (TCP/IP, DNS, DHCP, VPN, etc.). Experience with troubleshooting hardware components such as desktops, laptops, mobile devices and printers. Basic understanding of IT security tools Excellent problem-solving and analytical skills. Strong communication skills, both written and verbal. Ability to work independently and in a team-oriented environment. Willingness to work in a rotating shift schedule, including weekends if required. Role: Technical Support - Voice / Blended Industry Type: Management Consulting Department: Customer Success , Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Any Graduate PG: Any Postgraduate
Posted 2 weeks ago
1.0 - 3.0 years
1 - 3 Lacs
Gurgaon, Haryana, India
On-site
Job description We seek Knowledge Services Associate to join our New Delhi, India office in our Headquarters group The person will be responsible for presales, Bid management, RFP/RFI and business research in collaboration with thought leaders, project teams, and practice areas across ZS The KS Associate role is designed for individuals who have a strong passion for proposal writing and business research What You ll Do Assess firm knowledge needs and requirements (short-term or long-term) Deliver targeted insights using internal knowledge and external sources Help the firm prepare materials for Summits and Conferences Support the creation and update of knowledge assets including: client updates, competitive intelligence, industry research etc Maintain, manage and develop the firm s knowledge infrastructure Share best practices and tactical knowledge across offices, practice areas and team Engage and build relationships with firm members and leaders What You ll Bring MBA & B Pharma/BDS/ Life Sciences (or equivalent related disciplines), with a strong record of academic achievement Strong computer and MS Office skills Ability to work in a fast-paced and often unstructured environment Role: Back Office Industry Type: Management Consulting Department: Administration & Facilities Employment Type: Full Time, Permanent Role Category: Facility Management Education UG: Any Graduate PG: Any Postgraduate
Posted 2 weeks ago
0.0 - 2.0 years
0 - 2 Lacs
Gurgaon, Haryana, India
On-site
Job description Responsibilities: Develop advanced statistical models that relate marketing or sales activities to financial results Simulate the impact of a client's future marketing or sales activities on their future real-world results Leverage optimization techniques to guide clients and ZS teams to the best decisions Design custom analysis tools in applications such as Visual Basic, MS Excel, MS Access, SAS and ZS proprietary software Synthesize and communicate results to clients and ZS teams Collaborate with client and ZS teams to implement solutions Gain immediate responsibility for project deliverables Take initiative to advance your analytic and problem-solving skills and train others at ZS Qualifications: Bachelor's degree in any engineering discipline, MIS, operations management, or other relevant degree Demonstrated record of academic success Strong work ethic and personal initiative Structured problem-solving skills Focus on quality and detail orientation Excellent organizational and task management skills Strong communication and business acumen Ability to work across global cross-office teams Client service orientation High motivation, good work ethic, maturity, and personal initiative Knowledge of python, advanced analytics concepts and algorithms (e.g. text mining, social listening, recommender systems, predictive modeling, etc.) Role: Data Science & Analytics - Other Industry Type: IT Services & Consulting Department: Data Science & Analytics Employment Type: Full Time, Permanent Role Category: Data Science & Analytics - Other Education UG: B.Tech/B.E. in Any Specialization
Posted 2 weeks ago
0.0 - 2.0 years
0 - 2 Lacs
Gurgaon, Haryana, India
On-site
Job description DECISION ANALYTICS ASSOCIATE: Decision Analytics Associate (DAAs) are active participants in creating and delivering solutions for our clients and project teams. DAAs leverage their analytic skills to derive insights and solve problems. In particular, BAs employ advanced analytic techniques in areas such as modeling, simulation and optimization. Responsibilities: Develop advanced statistical models that relate marketing or sales activities to financial results Simulate the impact of a client's future marketing or sales activities on their future real-world results Leverage optimization techniques to guide clients and ZS teams to the best decisions Design custom analysis tools in applications such as Visual Basic, MS Excel, MS Access, SAS and ZS proprietary software Synthesize and communicate results to clients and ZS teams Collaborate with client and ZS teams to implement solutions Gain immediate responsibility for project deliverables Take initiative to advance your analytic and problem-solving skills and train others at ZS Qualifications: Bachelor's degree in any engineering discipline, MIS, operations management, or other relevant degree Demonstrated record of academic success Strong work ethic and personal initiative Structured problem-solving skills Focus on quality and detail orientation Excellent organizational and task management skills Strong communication and business acumen Ability to work across global cross-office teams Client service orientation High motivation, good work ethic, maturity, and personal initiative Role: Data Science & Analytics - Other Industry Type: IT Services & Consulting Department: Data Science & Analytics Employment Type: Full Time, Permanent Role Category: Data Science & Analytics - Other Education UG: B.Tech/B.E. in Any Specialization, B.Sc in Maths, Statistics
Posted 2 weeks ago
3.0 - 5.0 years
3 - 5 Lacs
Gurgaon, Haryana, India
Remote
Job description ZS is a place where passion changes lives. As a management consulting and technology firm focused onimproving life and how we live it, our mostvaluable assetis our people. Hereyou llwork side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients,caregiversandconsumers,worldwide.ZSersdrive impact by bringing aclientfirst mentality to each and every engagement. We partner collaboratively with our clientsto develop custom solutions and technology products that create value and deliver company results across critical areas of their business.Bring your curiosity for learning; bold ideas; courage and passion to drive life-changing impact to ZS. Our most valuable asset is our people . At ZS we honor the visible and invisible elements of our identities,personal experiencesand belief systems the ones thatcompriseus as individuals, shape who we are and make us unique.We believe your personal interests, identities, and desire to learn are part of your success here.Learn moreabout our diversity, equity, and inclusion efforts and the networks ZS supports toassistourZSersin cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. ZS s Beyond Healthcare Analytics (BHCA) Team is shaping one of the key growth vector area for ZS, Beyond Healthcare engagement, comprising of clients from industries like Quick service restaurants, Technology, Food Beverage, Hospitality, Travel, Insurance, Consumer Products Goods other such industries across North America, Europe South East Asia region. BHCA India team currently has presence across New Delhi, Pune and Bengaluru offices and is continuously expanding further at a great pace. BHCA India team works with colleagues across clients and geographies to create and deliver real world pragmatic solutions leveraging AI SaaS products platforms, Generative AI applications, and other Advanced analytics solutions at scale. Associate Consultant, Customer Success, BHCA: Customer Success Associate Consultant design, develop and execute high-impact analytics solutions for large, complex, structured, and unstructured data sets (including big data) to drive impact on client business (topline). This person will lead the engagement for AI based SaaS product deployment to clients across industries. Leverage their strong Data Science, analytics and engineering skills to build Advanced analytics processes, build scalable and operational process pipelines and find data-driven insights that help our clients solve their most important business problems and bring optimizations. Associate Consultants also engage with Project Leadership team and clients to help them understand the insights, summaries, implications and make plans to act on them. What You ll Do: Deep analytics-tech expertise: Develop and implement advanced algorithms that solve complex business problems in a computationally efficient and statistically effective manner leveraging tools like PySpark, Python, SQL on Client/ZS cloud environment Execute statistical and data modelling techniques (e.g. hypothesis testing, A/B Testing setup, marketing impact analytics, statistical validity etc.) on large data sets to identify trends, figures and other relevant information with scalable and operational process implementations. Evaluating emerging datasets and technologies that may contribute to our analytical platform including good understanding of Generative AI capabilities and SaaS products. Communication, collaboration, unstructured problem solving and client engagement (in a high performing and high intensity team environment): Problem solvingand Client engagement : Understand client business priorities, develop product use cases, do proforma analysis for estimating business opportunity, and deploy the use case for the clients. Collaboration: Work in a cross-functional team environment to lead the client engagement and collaborate on holistic solutions comprising of best practices from Frontend and Backend engineering, Data Science, and ML Engineering area. Storyboarding impact communication : Build effective storyboards to communicate solution impact to clients and ZS Leadership Scaling mindset: Provide a structure to client engagement, build and maintain standardized and operationalized Quality Checks on team s work and ensuring high quality client deliverables Team management : Export best practices and learnings to broader team and mentor Associates on teams What You ll Bring: Bachelors degree in Computer Science (or Statistics) from a premier institute, and strong academic performance with analytics and quantitative coursework is required Knowledge of programming - Python (Deep Expertise), Pyspark, SQL Expertise in machine learning, regression, clustering, and classification models (preferably in a product environment) Knowledge of big data/advanced analytics concepts and algorithms (e.g. social listening, recommender systems, predictive modeling, etc.) Excellent oral and written communication skills Strong attention to detail, with a value-addition mindset Excellent critical thinking and problem-solving skills High motivation, good work ethic and maturity. 3-5 years of relevant post-collegiate work experience, preferably in industries like B2C, Product companies, in execution roles focused on Data Decision Sciences, Data Engineering, Stakeholder management and building scalable processes. Should have hands on analytics experience where the candidate has worked on the algorithms / methodology from scratch and not merely executed existing codes and processes. Ability to coach, mentor juniors on the team to drive on the job learning expertise building Perks Benefits: ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel: Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Considering applying At ZS, were building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you dont meet 100% of the requirements listed above. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To Complete Your Application: Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. Role: Analytics Consultant Industry Type: Management Consulting Department: Data Science & Analytics Employment Type: Full Time, Permanent Role Category: Business Intelligence & Analytics Education UG: Any Graduate PG: Any Postgraduate
Posted 2 weeks ago
1.0 - 4.0 years
1 - 4 Lacs
Gurgaon, Haryana, India
On-site
Job description HR Associate - Talent Acquisition We seek a creative and energetic Recruiter to join our Talent Acquisition team.Recruiters have responsibility for hiring talentthrough creative sourcing, coordinatingthe resume review and interview process and working collaboratively across offices with hiring managers and recruiters . What youll do Source, pre-screen and attract candidates for experienced hiring opportunities Manage requisitions in the applicant tracking system in a timely manner in accordance with compliance and user guidelines Build and maintain relationships with hiring managers, plan and execute sourcing strategy, consult on best practice interview process Manage interview scheduling and logistics, including candidate evaluation Collect feedback from internal stake holders and new hires for process improvement across the entire recruiting lifecycle Maintain recruiting tracking databases for statistical analysis and best practice reporting to relevant stakeholders Support other recruiting projects and initiatives What youll bring BA/BS degree with strong academic background required, MBA preferred 1-4 years relevant recruiting experience strongly preferred Excellent organizational skills and an ability to multi-task Strong verbal and written communication skills Attention to detail and commitment Proven ability to work in a team environment Proficiency with MS Office Suite (Word, Excel, PowerPoint) Role: HR Generalist Industry Type: Analytics / KPO / Research Department: Human Resources Employment Type: Full Time, Permanent Role Category: HR Operations Education UG: B.Sc in Any Specialization, B.Tech/B.E. in Any Specialization PG: MBA/PGDM in Any Specialization
Posted 2 weeks ago
5.0 - 8.0 years
5 - 8 Lacs
Gurgaon, Haryana, India
On-site
Job description Act as project leader to define project scope and develop approach Act as subject matter expert/solution architect across multiple projects Significant direct client interaction, with accountability for project success Motivate, coach, and serve as a role model for project team members Own responsibility for work product quality and relevance to client decisions Update senior leaders and prepare and present the majority of client presentations Establish or maintain ongoing client relationships with key decision makers that drive new business development Provide thought leadership and innovation within projects and across practice areas Support development of firm capabilities and offerings (recruitment, training, internal initiatives) Play a critical role in business and strategy development Lead thought leadership and innovation within the Contracting space Work with ZS leadership in new solution development and GTM What You ll Bring Bachelors or masters degree in Life Sciences, Computer Science, MIS, IT, or another related discipline. MBA preferred. 8+ years of relevant consulting-industry experience in pharmaceutical and/or medical device leading multiple medium-large scale process improvement and technology solution delivery engagements in the contracting space 5+ years experience in a leadership role within a professional services firm Demonstrated experience with driving revenue within existing clients and in developing new prospects at the executive level of pharmaceutical and medical device companies Broad understanding of Contracts and Contracting functions including Master Data Management, Configure/Price/Quote (CPQ), Contract Life Cycle Management, Commercial Contracting (Chargebacks and Managed Care), Government Contracting (Medicaid, Government Pricing), Tender Management, Reference Pricing and Gross to Net Recognized Subject Matter Expert in at least two areas mentioned above in the Contracting continuum gained through direct project experience Demonstrated experience in implementing multiple Contracting platform(s) Salesforce, Conga, Model N Powered by N, Model N Flex, Vistex, I-Cyte, Malbek or others Characteristics of a forward thinker and self-starter that thrives on new challenges and adapts quickly to learning new knowledge Role: Technical Lead Industry Type: Management Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate
Posted 2 weeks ago
6.0 - 10.0 years
6 - 10 Lacs
Gurgaon, Haryana, India
Remote
Job description ZS is a place where passion changes lives. As a management consulting and technology firm focused onimproving life and how we live it, our mostvaluable assetis our people. Hereyou llwork side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients,caregiversandconsumers,worldwide.ZSersdrive impact by bringing aclientfirst mentality to each and every engagement. We partner collaboratively with our clientsto develop custom solutions and technology products that create value and deliver company results across critical areas of their business.Bring your curiosity for learning; bold ideas; courage and passion to drive life-changing impact to ZS. Our most valuable asset is our people . At ZS we honor the visible and invisible elements of our identities,personal experiencesand belief systems the ones thatcompriseus as individuals, shape who we are and make us unique.We believe your personal interests, identities, and desire to learn are part of your success here.Learn moreabout our diversity, equity, and inclusion efforts and the networks ZS supports toassistourZSersin cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. About ZS MDM Team ZS MDM Team has an extensive track record of completing over 1000 global projects and partnering with 15 of the top 20 Global Pharma organizations. They specialize in various MDM domains, offering end-to-end project implementation, change management, and data stewardship support. Their services encompass MDM strategy consulting, implementation for key entities (e.g., HCP, HCO, Employee, Payer, Product, Patient, Affiliations), and operational support including KTLO and Data Stewardship. With 50+ MDM implementations and Change Management programs annually for Life Sciences clients, the team has developed valuable assets like MDM libraries and pre-built accelerators. Strategic partnerships with leading platform vendors (Reltio, Informatica, Veeva, Semarchy etc.) and collaborations with 18+ data vendors and technology providers further enhance their capabilities. Responsibilities Lead the team consisting of Specialist, Developer, Operator, etc. to solve the business problems and lead end to end delivery; Ownership to ensure the proposed design/ architecture, deliverables meet the client expectation and solves the business problem with high degree of quality; Translate complex client expectations and business problem into technical requirements. Own end to end responsibility to lead project across all phases right from discovery/ POC to managing operations; Lead one or more project at a time, based on the role and time commitment required for the project; Partner with Senior Leadership team and assist in project management responsibility i.e. Project planning, staffing management, people growth, etc.; Work in tandem with global counterparts in planning and accomplishing planned activities, identification or risks and mitigation strategy; Build relationship with client stakeholders and lead presentations related to project deliverables, design brainstorming / discussion, status updates, innovation/ improvements, etc.; Collaborate with other ZS internal expertise teams - Architects, Validation/ testing, etc. to ensure best in class technology solution; Outlook for continuous improvement, innovation and provide necessary mentorship and guidance to the team; Liaison with Staffing partner, HR business partners for team building/ planning; Assist Senior Leadership on building POV on new technology or problem solving, Innovation to build firm intellectual capital: Actively lead unstructured problem solving to design and build complex solutions, tune to meet expected performance and functional requirements. Lead appropriate documentation of systems design, procedure, SOP, etc. Leverage expertise / experience of both traditional and modern data architecture and processing concepts, including relational databases. Qualification & Experience Bachelors/Masters degree with specialization in Computer Science, MIS, IT or other computer related disciplines; 8-10 years of relevant consulting-industry experience working on medium-large scale technology solution delivery engagements: Bachelors/Masters degree with specialization in Computer Science, MIS, IT or other computer related disciplines; 6-9 years of relevant consulting-industry experience working on medium-large scale technology solution delivery engagements: Hands-on experience of Architecting and designing Master Data Management solution Hands-on experience with at least 3 of the following: Data Management, Data Architecture, Data Migrating, Master Data Modelling, Data Quality Management, Information Governance Experience with leading data applications for Tier 1 vendors such as IBM, Informatica, SAP, Oracle, Reltio, Semarchy and others Demonstrable experience on a number of data related projects. This needs to include significant experience of at least two of: data architecture design, ETL design, data mapping, data quality assessment, information governance with minimum one Master Data Management project experience. Strong experience in data modeling Demonstrable experience on at least 3 end-to-end data centric projects, ideally in a key role Additional Skills Strong client presence. Ability to communicate verbally and in writing technical concepts to all audiences; Ability to manage a virtual global team environment that contributes to the overall timely delivery of multiple projects; Knowledge of current data modeling, and data warehouse concepts, issues, practices, methodologies, and trends in the Business Intelligence domain; Experience with analyzing and troubleshooting the interaction between databases, operating systems, and applications; Significant supervisory, coaching and hands-on project management skills; Willingness to travel to other global offices as needed to work with client or other internal project teams. Perks & Benefits: ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personalgrowthand professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working.A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week.The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Considering applying At ZS,werebuilding a diverse and inclusive company where people bring their passions to inspire life-changing impact anddeliver better outcomes for all.We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if youdontmeet 100% of the requirements listed above. To Complete Your Application: Candidates mustpossesswork authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), isrequired to be considered. Role: Technical Lead Industry Type: Management Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills Change management SAP Staffing MIS Pharma Consulting Life sciences Troubleshooting Oracle Business intelligence
Posted 2 weeks ago
3.0 - 5.0 years
3 - 5 Lacs
Gurgaon, Haryana, India
Remote
Job description . Our most valuable asset is our people . At ZS we honor the visible and invisible elements of our identities,personal experiencesand belief systems the ones thatcompriseus as individuals, shape who we are and make us unique.We believe your personal interests, identities, and desire to learn are part of your success here.Learn moreabout our diversity, equity, and inclusion efforts and the networks ZS supports toassistourZSersin cultivating community spaces, obtaining the resources they need to thrive, and sharing the ZS s Beyond Healthcare Analytics (BHCA) Team is shaping one of the key growth vector area for ZS, Beyond Healthcare engagement, comprising of clients from industries like Quick service restaurants, Technology, Food Beverage, Hospitality, Travel, Insurance, Consumer Products Goods other such industries across North America, Europe South East Asia region. BHCA India team currently has presence across New Delhi, Pune and Bengaluru offices and is continuously expanding further at a great pace. BHCA India team works with colleagues across clients and geographies to create and deliver real world pragmatic solutions leveraging AI SaaS products platforms, Generative AI applications, and other Advanced analytics solutions at scale. Associate Consultant, Customer Success, BHCA: Customer Success Associate Consultant design, develop and execute high-impact analytics solutions for large, complex, structured, and unstructured data sets (including big data) to drive impact on client business (topline). This person will lead the engagement for AI based SaaS product deployment to clients across industries. Leverage their strong Data Science, analytics and engineering skills to build Advanced analytics processes, build scalable and operational process pipelines and find data-driven insights that help our clients solve their most important business problems and bring optimizations. Associate Consultants also engage with Project Leadership team and clients to help them understand the insights, summaries, implications and make plans to act on them. What You ll Do: Deep analytics-tech expertise: Develop and implement advanced algorithms that solve complex business problems in a computationally efficient and statistically effective manner leveraging tools like PySpark, Python, SQL on Client/ZS cloud environment Execute statistical and data modelling techniques (e.g. hypothesis testing, A/B Testing setup, marketing impact analytics, statistical validity etc.) on large data sets to identify trends, figures and other relevant information with scalable and operational process implementations. Evaluating emerging datasets and technologies that may contribute to our analytical platform including good understanding of Generative AI capabilities and SaaS products. Communication, collaboration, unstructured problem solving and client engagement (in a high performing and high intensity team environment): Problem solvingand Client engagement : Understand client business priorities, develop product use cases, do proforma analysis for estimating business opportunity, and deploy the use case for the clients. Collaboration: Work in a cross-functional team environment to lead the client engagement and collaborate on holistic solutions comprising of best practices from Frontend and Backend engineering, Data Science, and ML Engineering area. Storyboarding impact communication : Build effective storyboards to communicate solution impact to clients and ZS Leadership Scaling mindset: Provide a structure to client engagement, build and maintain standardized and operationalized Quality Checks on team s work and ensuring high quality client deliverables Team management : Export best practices and learnings to broader team and mentor Associates on teams What You ll Bring: Bachelors degree in Computer Science (or Statistics) from a premier institute, and strong academic performance with analytics and quantitative coursework is required Knowledge of programming - Python (Deep Expertise), Pyspark, SQL Expertise in machine learning, regression, clustering, and classification models (preferably in a product environment) Knowledge of big data/advanced analytics concepts and algorithms (e.g. social listening, recommender systems, predictive modeling, etc.) Excellent oral and written communication skills Strong attention to detail, with a value-addition mindset Excellent critical thinking and problem-solving skills High motivation, good work ethic and maturity. 3-5 years of relevant post-collegiate work experience, preferably in industries like B2C, Product companies, in execution roles focused on Data Decision Sciences, Data Engineering, Stakeholder management and building scalable processes. Should have hands on analytics experience where the candidate has worked on the algorithms / methodology from scratch and not merely executed existing codes and processes. Ability to coach, mentor juniors on the team to drive on the job learning expertise building Perks Benefits: ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel: Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Considering applying At ZS, were building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you dont meet 100% of the requirements listed above. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To Complete Your Application: Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. Role: Analytics Consultant Industry Type: Management Consulting Department: Data Science & Analytics Employment Type: Full Time, Permanent Role Category: Business Intelligence & Analytics Education UG: Any Graduate PG: Any Postgraduate
Posted 2 weeks ago
2.0 - 4.0 years
2 - 4 Lacs
Gurgaon, Haryana, India
On-site
Job description . Our most valuable asset is our people . At ZS we honor the visible and invisible elements of our identities,personal experiencesand belief systems the ones thatcompriseus as individuals, shape who we are and make us unique.We believe your personal interests, identities, and desire to learn are part of your success here.Learn moreabout our diversity, equity, and inclusion efforts and the networks ZS supports toassistourZSersin cultivating community spaces, obtaining the resources they need to thrive, and sharing the In our Technology Solution area, ZS drives enterprise-wide transformation through our innovative technology and operations solutions. We collaborate with our alliance network, including companies such as AWS, Salesforce, and Microsoft, to provide best-in-class solutions to our clients. This role will sit on ZS s global growth marketing team with members in both India and US. What youll do: Own and drive marketing tactics in close collaboration with the Tech & Alliance and growth marketing team. Assist in developing marketing collateral, promotional content and sales enablement content including email copy, brochures, web copy, presentations and sales material through workflow processes across several teams and touchpoints. Execute awareness and lead generation campaigns with demand generation and digital teams, including managing digital and social marketing, e-mail, webinars and paid search. Collaborate with internal comms team to increase awareness of tech & alliance content, sales enablement and events. Develop a deep understanding of our industries and competitive landscape. Create and manage ticketing system for new marketing projects. Generate, qualify and track leads to support campaign execution. Measure and assess marketing activities, reporting on outcomes and ROI. Create content and promotional assets for industry conferences and ZS-hosted events. What youll bring: Exceptional spoken and written American-English communication skills. Bachelors degree in business discipline, marketing preferred. 2-4 years of marketing experience, professional services or B2B technology marketing (product or solution marketing) preferred. Flexibility to work evening hours, think ahead and leverage time with global colleagues effectively so that individual work achieves maximum impact. Experience translating value propositions into impactful sales materials. Strong MS Office Skills (Word, Excel, PPT etc.), experience with Microsoft Dynamics and marketing automation a plus. Experience working with data and data tools to manipulate, analyze and interpret marketing data and outcome measures. Experience with Gen AI, design, and web tools. Experience balancing multiple tasks and delivering marketing tactics on deadline and within budget. Must be a self-starter with the ability to learn quickly and independently. Perks & Benefits: Considering applying To Complete Your Application: Candidates mustpossesswork authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), isrequired to be considered. Role: Creative Marketing Industry Type: Management Consulting Department: Marketing & Communication Employment Type: Full Time, Permanent Role Category: Marketing Education UG: Any Graduate, B.B.A/ B.M.S in Management PG: Any Postgraduate Key Skills Ticketing Social marketing Sales sales enablement Financial planning Management consulting Microsoft Dynamics MS Office Salesforce
Posted 2 weeks ago
3.0 - 5.0 years
3 - 5 Lacs
Gurgaon, Haryana, India
Remote
Job description ZS is a place where passion changes lives. As a management consulting and technology firm focused onimproving life and how we live it, our mostvaluable assetis our people. Hereyou llwork side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients,caregiversandconsumers,worldwide.ZSersdrive impact by bringing aclientfirst mentality to each and every engagement. We partner collaboratively with our clientsto develop custom solutions and technology products that create value and deliver company results across critical areas of their business.Bring your curiosity for learning; bold ideas; courage and passion to drive life-changing impact to ZS. Our most valuable asset is our people . At ZS we honor the visible and invisible elements of our identities,personal experiencesand belief systems the ones thatcompriseus as individuals, shape who we are and make us unique.We believe your personal interests, identities, and desire to learn are part of your success here.Learn moreabout our diversity, equity, and inclusion efforts and the networks ZS supports toassistourZSersin cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. ZS s Beyond Healthcare Analytics (BHCA) Team is shaping one of the key growth vector area for ZS, Beyond Healthcare engagement, comprising of clients from industries like Quick service restaurants, Technology, Food Beverage, Hospitality, Travel, Insurance, Consumer Products Goods other such industries across North America, Europe South East Asia region. BHCA India team currently has presence across New Delhi, Pune and Bengaluru offices and is continuously expanding further at a great pace. BHCA India team works with colleagues across clients and geographies to create and deliver real world pragmatic solutions leveraging AI SaaS products platforms, Generative AI applications, and other Advanced analytics solutions at scale. Associate Consultant, Customer Success, BHCA: Customer Success Associate Consultant design, develop and execute high-impact analytics solutions for large, complex, structured, and unstructured data sets (including big data) to drive impact on client business (topline). This person will lead the engagement for AI based SaaS product deployment to clients across industries. Leverage their strong Data Science, analytics and engineering skills to build Advanced analytics processes, build scalable and operational process pipelines and find data-driven insights that help our clients solve their most important business problems and bring optimizations. Associate Consultants also engage with Project Leadership team and clients to help them understand the insights, summaries, implications and make plans to act on them. What You ll Do: Deep analytics-tech expertise: Develop and implement advanced algorithms that solve complex business problems in a computationally efficient and statistically effective manner leveraging tools like PySpark, Python, SQL on Client/ZS cloud environment Execute statistical and data modelling techniques (e.g. hypothesis testing, A/B Testing setup, marketing impact analytics, statistical validity etc.) on large data sets to identify trends, figures and other relevant information with scalable and operational process implementations. Evaluating emerging datasets and technologies that may contribute to our analytical platform including good understanding of Generative AI capabilities and SaaS products. Communication, collaboration, unstructured problem solving and client engagement (in a high performing and high intensity team environment): Problem solvingand Client engagement : Understand client business priorities, develop product use cases, do proforma analysis for estimating business opportunity, and deploy the use case for the clients. Collaboration: Work in a cross-functional team environment to lead the client engagement and collaborate on holistic solutions comprising of best practices from Frontend and Backend engineering, Data Science, and ML Engineering area. Storyboarding impact communication : Build effective storyboards to communicate solution impact to clients and ZS Leadership Scaling mindset: Provide a structure to client engagement, build and maintain standardized and operationalized Quality Checks on team s work and ensuring high quality client deliverables Team management : Export best practices and learnings to broader team and mentor Associates on teams What You ll Bring: Bachelors degree in Computer Science (or Statistics) from a premier institute, and strong academic performance with analytics and quantitative coursework is required Knowledge of programming - Python (Deep Expertise), Pyspark, SQL Expertise in machine learning, regression, clustering, and classification models (preferably in a product environment) Knowledge of big data/advanced analytics concepts and algorithms (e.g. social listening, recommender systems, predictive modeling, etc.) Excellent oral and written communication skills Strong attention to detail, with a value-addition mindset Excellent critical thinking and problem-solving skills High motivation, good work ethic and maturity. 3-5 years of relevant post-collegiate work experience, preferably in industries like B2C, Product companies, in execution roles focused on Data Decision Sciences, Data Engineering, Stakeholder management and building scalable processes. Should have hands on analytics experience where the candidate has worked on the algorithms / methodology from scratch and not merely executed existing codes and processes. Ability to coach, mentor juniors on the team to drive on the job learning expertise building Perks Benefits: ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel: Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Considering applying At ZS, were building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you dont meet 100% of the requirements listed above. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To Complete Your Application: Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. Role: Analytics Consultant Industry Type: Management Consulting Department: Data Science & Analytics Employment Type: Full Time, Permanent Role Category: Business Intelligence & Analytics Education UG: Any Graduate PG: Any Postgraduate Key Skills Hospitality Team management Analytical Management consulting Financial planning Healthcare Predictive modeling Stakeholder management Analytics SQL
Posted 2 weeks ago
1.0 - 2.0 years
1 - 2 Lacs
Gurgaon, Haryana, India
On-site
Job description . Our most valuable asset is our people . At ZS we honor the visible and invisible elements of our identities,personal experiencesand belief systems the ones thatcompriseus as individuals, shape who we are and make us unique.We believe your personal interests, identities, and desire to learn are part of your success here.Learn moreabout our diversity, equity, and inclusion efforts and the networks ZS supports toassistourZSersin cultivating community spaces, obtaining the resources they need to thrive, and sharing the Business Technology ZS s Technology group focuses on scalable strategies, assets and accelerators that deliver to our clients enterprise-wide transformation via cutting-edge technology. We leverage digital and technology solutions to optimize business processes, enhance decision-making, and drive innovation. Our services include, but are not limited to, Digital and Technology advisory, Product and Platform development and Data, Analytics and AI implementation. What you ll do: Develop, configure, and optimize data integration processes using IICS. Design and implement complex ETL workflows to extract, transform, and load data from various sources into target systems. Collaborate with business analysts and data architects to understand data requirements and translate them into technical solutions. Implement data mappings, workflows, and sessions using Informatica IICS. Integrate data from on-premises databases, cloud applications, and third-party data sources. Ensure data quality and consistency through validation, cleansing, and transformation processes. Optimize ETL processes for maximum efficiency and scalability. Monitor and troubleshoot ETL jobs to ensure smooth operation and minimal downtime. Work closely with cross-functional teams including data architects, business analysts, and project managers to deliver data integration solutions. Document technical designs, mappings, workflows, and processes. Provide technical support and guidance to team members and stakeholders. Conduct unit and integration testing of ETL processes. Validate data accuracy and integrity post-migration and integration. Maintain and enhance existing ETL workflows and data integration processes. Monitor production environments, resolve issues, and ensure data availability and integrity. What you ll bring: Bachelors or Masters degree in Business Analytics, Computer Science, MIS or related field with academic excellence Proficiency in RDBMS concepts, SQL, and programming languages such as Python Strong analytical and problem-solving skills to convert intricate business requirements into technology solutions Knowledge of algorithms and data structures Additional Skills: 1.5-2.5 years of experience in data integration and ETL development Previous experience with Informatica PowerCenter or other data integration tools is a plus. Experience with scripting languages (e.g., Python, Shell scripting) is desirable. Perks Benefits: . Travel: . Considering applying . To Complete Your Application: Role: Business Analyst Industry Type: Management Consulting Department: Data Science & Analytics Employment Type: Full Time, Permanent Role Category: Business Intelligence & Analytics Education UG: Any Graduate PG: Any Postgraduate Key Skills RDBMS MIS Shell scripting Integration testing Data structures Informatica Technical support SQL Python
Posted 2 weeks ago
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