Jewelry Designer/Client support

We are looking for a candidate who has a background in Jewelry Design having a knack of fine jewelry/gemstones along with interacting with clients on their potential queries. This is a dual-role position combining design and interactive support, ideal for someone who understands jewelry and enjoys working with clients to bring their vision to life.

Key Responsibilities:

• Create original and elegant designs for fine jewelry and custom pieces.
• Assist in creating seasonal collections and bespoke client pieces.
• Promptly respond to incoming customer inquiries via live chat, email, and phone with professionalism and brand-aligned tone.
• Assist customers with product questions, custom designs, order status, shipping, and care instructions.
• Interact with customers to understand their design requirements, preferences, and budgets.
• Offer guidance on gemstones, metals, and customization options.

Requirements:

• Strong knowledge of Fine Jewelry, including gemstones, precious metals, and luxury design.
• Excellent communication and interpersonal skills.
• Professional appearance and customer-focused attitude.
• Ability to multitask and manage both creative and customer service responsibilities.

What We Offer:

• A flexible and friendly work environment.
• Opportunities for growth in both design and client relations.
• Exposure to high-end jewelry design and international clientele.
• Competitive compensation

Location- Jaipur

Note: Work from Office candidates only (Remote working won't be possible)