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Customer Service Executive

1 years

0 Lacs

Posted:1 day ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are hiring a Customer Service Executive to help us nurture and strengthen our customer relationships. if you have at least 1 year of experience and a passion for delivering exceptional service, this could be the perfect role for you.


Key responsibilities:

  • Respond to customer queries across platforms and ensure timely follow ups.
  • Provide updates on existing orders and resolve any concerns efficiently.
  • Share quotations and product information with accuracy and professionalism.
  • Assist in retaining customers by offering a smooth and supportive service experience.
  • Attend to daily inquiries with attention, empathy and brand understanding.


What you'll need:

  • Minimum 1-2 years of experience in a customer interacting role.
  • Strong understanding of WhatsApp Marketing.
  • Experience in Customer Acquisition and Services.
  • Strong Communication and interpersonal skills.
  • Basic understanding of Fine Jewellery is a must.


Location- Jaipur (Work from office)

Send your CV to prakhar@sutrafinejewellery.com or DM us to apply.

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