Jewellery Sales Executive

Job Summary:

We are looking for a motivated and customer-oriented Jewellery Sales Executive to join our team. The candidate will be responsible for driving sales, providing excellent customer service, and ensuring a memorable shopping experience for our clients.

Key Responsibilities:

• Greet and assist customers in selecting jewellery based on their preferences and requirements.
• Develop in-depth knowledge of jewellery products, including gold, diamond, silver, and gemstones.
• Demonstrate product features, explain quality, purity, designs, and pricing.
• Achieve individual and store sales targets.
• Handle billing, payments, and documentation accurately.
• Build and maintain long-term relationships with clients to encourage repeat business.
• Maintain the display of jewellery, ensuring cleanliness, attractiveness, and security.
• Stay updated on industry trends, market demand, and competitors.
• Assist in stock management and inventory control.
• Handle customer queries, complaints, and after-sales service politely and efficiently.

Requirements:

• Proven experience in retail sales, preferably in jewellery.
• Strong communication, negotiation, and interpersonal skills.
• Good knowledge of precious metals, diamonds, and gemstones (preferred).
• Ability to handle customers with patience and professionalism.
• Basic computer knowledge for billing & POS systems.
• Attention to detail and a sense of responsibility.
• Flexible to work on weekends and holidays.

Education & Experience:

• Minimum HSC / Graduate degree (preferred).
• 1–3 years of sales experience in jewellery or luxury retail.

Key Skills:

• Customer Service
• Sales & Upselling Techniques
• Jewellery Product Knowledge
• Communication & Persuasion
• Relationship Building

Benefits:

• Attractive salary with incentives/commissions on sales
• Staff discounts on jewellery purchases
• Career growth opportunities