Posted:1 week ago|
Platform:
Work from Office
Full Time
Detailed JD *(Roles and Responsibilities) Install/upgrade Application in test/production and manage all the lower environments. Responsible for monitoring test/production environment and act proactively to prevent performance issues or application crash. Responsible for resolving support issue by using his technical expertise and flexible enough to look for solutions that may be out of the box. Handling ITIL Methodologies like Change, Incident, Problem, and Service Management Monitoring batch and ensuring reports are generated well and transferred to client by adhering the SLA defined. Monitor the recurrent incidents, perform problem management and escalate to the next level of support or development team when required Coordinate with Infrastructure teams on events of patching & up gradation of servers to ensure the applications are stable & running after the infra work Responsible for PROD deployment & validation,
Diverse Lynx
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