Java Production Support

You will be responsible for providing Java, Java script, and Cloud support in a 24/7 production environment, managing a support team in the Banking or credit card domain. You must have a good understanding of the Software Development Life Cycle, including knowledge of waterfall and Agile methodology. Your expertise should include strong development experience in Java, particularly in banking or credit card applications, and be willing to support activities in different shifts. Your role will involve managing major incidents, coordinating incident and problem management, as well as working closely with infrastructure teams. You should have the ability to troubleshoot, resolve, and communicate complex incidents, perform performance analysis, and fine-tune real-time and batch systems. Additionally, you will be required to conduct deep-dive analysis for all major incidents, identifying root causes in both Application and Infrastructure areas. You will also be responsible for executing continuous service improvement plans, monitoring, process improvement, and automation. Experience in Major Change management process is essential to ensure smooth weekend cutover activities without any critical incidents. Managing Capacity Monitoring, Server Patching in the production environment, and overseeing Bank-wide DR and BCP coordination/scheduling will also be part of your responsibilities. You must be ready to work in shifts and possess good communication skills for effective stakeholder management. Following the standards of the Bank and collaborating closely with Dev teams will be crucial for success in this role. As a candidate, you should hold an Engineering degree with 5 to 15 years of experience. Intermediate knowledge of testing and agile processes is required. Your technical skills should include proficiency in Unix, Java, Restful APIs, Microservices, Spring Boot, Spring Core, SQL, MariaDB, NoSQL, XML, SOAP, and Java Script. Familiarity with CICD, Jenkins, GIT, Maven, and Linux for process control, as well as Cloud technologies like Pivotal Cloud Foundry and AWS, will also be advantageous.,