ITSM - Technical Consultant

Fujitsu

5 - 10 years

10 - 14 Lacs

hyderabad chennai bengaluru

Posted:1 week ago| Platform:

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Skills Required

itsm rest functional programming business analyst programming languages javascript scripting system administrator java servicenow project manager recruitment service now digital transformation soap programming requirements gathering

Work Mode

Hybrid

Job Type

Full Time

Job Description

Role and Accountabilities:

This will suit an experienced ServiceNow professional with a successful recent track record
The ideal candidate will want to prove themselves quickly to get a reputation for success in this large and passionate organization
Candidates will be experienced in leading ServiceNow engagements end to end, In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties:Providing hands-on ServiceNow related design and development expertise, supporting a range ServiceNow based consulting initiatives
Configure / customize ServiceNow platform specifically ITSM and experience with developing integrations with external third party systems
Prior hands-on experience implementing ITSM
Define business problems/opportunities with constraints, goals, budgets and timelines
Communicates technical problems and solutions to both technical and non-technical audiences
Ability to convey complex technical concepts in understandable business termsConsults with business analyst/project manager to develop appropriate technical solutions
Document and gain acceptance / approvals of selected final solutions
Execute technical solutions in capacity as a Sr
consultant
Contribute to the development of Fujitsu IP solutions in ServiceNow
Coach and advise other Developers
QualificationsSkills and Experience Requirements:Bachelor's degree with at least 5 years of ServiceNow design and development experience
Development experience on the ServiceNow platform including customization of applications such as ITSM and custom apps
Experience developing ServiceNow solutions and technical design documents from business requirements
Experience with implementation of custom integrations (REST/SOAP, Flow Designer, Data Stream, Scripted REST API)Experience developing, implementing, and maintaining large-scale applications and systems
At least two full lifecycle ServiceNow implementations in the role of a lead consultant
Must have strong requirements gathering experience
Programming expertise in Java, JavaScript or other functional programming languagesDemonstrated understanding of ITIL practicesExcellent written and oral communication skills
Skills and CertificationsServiceNow certifications - Service Now System Administrator, Certified Implementation Specialist is must and preferred in ITSM Product linesITIL v3 certification
Excellent analytical and problem-solving skillsExcellent verbal and written communication skills
Strong presentation development and Customer Presentation skillsSuccessful teamwork experience & demonstrated leadership abilities
Top 3 skills- ServiceNow ITSM Modules, ServiceNow Scripting & Customization, Integration & Platform Administration

Location - Bengaluru,Chennai,Hyderabad,Noida,Pune

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