31 Itsm Jobs

As a ServiceNow Solution Architect, you will play a crucial role in designing and maintaining end-to-end architecture for ServiceNow solutions across various domains such as IT Service Management (ITSM), Human Resources Service Delivery (HRSD), Governance, Risk, and Compliance (GRC), Security Operations (SecOps), and custom applications. With your expertise in IT spanning over 8 to 10 years, including a minimum of 5 years dedicated to ServiceNow architecture and Center of Excellence (COE) leadership, you will be responsible for crafting solutions that drive digital transformation and business outcomes. Key Responsibilities: - Design and maintain comprehensive architecture for ServiceNow solu...

As a Deployment Automation Engineer, you will be responsible for designing, implementing, and enhancing deployment automation using Chef. Your role will involve writing chef recipes/cookbooks and establishing an overall Chef based release and deployment process. You will utilize Jenkins to orchestrate builds and integrate with tools like Sonar, Maven, Artifactory, etc., to build the CI/CD pipeline. Supporting code deployments into multiple lower environments and automating processes will be a key focus. Additionally, you will design and implement a Git based code management strategy to facilitate parallel deployments across multiple environments. Experience with automation for branch managem...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Risk Analyst is a seasoned subject matter expert, responsible for assessing and managing risks to ensure the security, integrity, and resilience of the organization's operations and services. This role involves identifying potential threats, analyzing vulnerabilities, and providing recommendations to mitigate risks. Through proactive risk assessment ...

You will be part of a company with a rich history in custom software engineering, deeply ingrained in its DNA for over 25 years. The company's purpose revolves around being relevant both to its customers' business needs and its associates' aspirations, ensuring satisfaction and happiness. The key services provided by the company encompass Networking, Financial Services, Health Care, Software and HI Tech, and Media and entertainment. As a Channel Partner Sales Specialist for the ServiceNow Platform, your primary role will involve driving growth through ServiceNow's partner ecosystem. This will involve identifying, onboarding, and nurturing relationships with resellers, system integrators, and...

Project Role : Technology OpS Support Practitioner Project Role Description : Own the integrity and governance of systems, including best practices for delivering services. Develop, deploy and support infrastructures, applications and technology initiatives from an architectural and operational perspective in conjunction with existing standards and methods of delivery. Must have skills : ServiceNow IT Business Management Good to have skills : ServiceNow IT Operations Management Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Overall purpose of role Must have 5+ years experience. Business Analyst responsible for capturing defining business ...

Role Overview: As an ITSM - Change & Release Manager at Teamware Solutions, a division of Quantum Leap Consulting Pvt Ltd, you will be responsible for overseeing and managing the process of implementing changes to the organization's IT systems. Your role will involve planning, scheduling, coordinating, and overseeing the implementation of changes to the organization's IT infrastructure, applications, and services to minimize the risk of disruption and ensure changes are delivered according to business needs. You will be based in Bangalore and work in a hybrid mode with flexibility in shifts. Key Responsibilities: - Own and manage the end-to-end SAP change lifecycle, including Normal, Standar...

Roles and Responsibilities : Design, implement, and maintain ServiceNow ITSM solutions to meet business requirements. Collaborate with cross-functional teams to identify process improvements and optimize IT service delivery. Develop and maintain technical documentation for ServiceNow configurations, workflows, and integrations. Provide training and support to end-users on ServiceNow tools and processes. Job Requirements : 8-18 years of experience in IT services & consulting industry. Strong expertise in architecture, CMDB (Configuration Management Database), ITSM (Information Technology Service Management) principles. Proficiency in Servicenow platform including its modules such as Incident ...

Experience: 10+ years in ServiceNow. Role : ServiceNow developer, Business Analyst or Solution architect. Certified with ServiceNows Administrator and ITIL foundation or at least aware of ITIL processes. Should have knowledge and implemented the ITSM, ITAM, ITBM and ITOM(CMDB, Discovery and Service mapping) platform modules. Should have hands on scripting of ServiceNow (Client Script and Server Script) to under the existing scripts. Worked on Virtual Agent, IntegrationHub and Flow designer. Hands on integrate and e-Bond ServiceNow with 3 rd party applications using REST API and web services. Should be able to build the reports and dashboards using report and performance analytics modules. In...

Job Description ServiceNow Developer (CSA + CAD) We are hiring a ServiceNow Developer with mandatory CSA and CAD certifications and hands-on expertise in any 34 ServiceNow modules such as ITSM Integration, ITOM, SecOps, GRC, IRM, HRSD, Custom Applications, or UI/UX Portal. Key Requirements Mandatory: ServiceNow CSA + CAD Experience in 3–4 modules (ITSM Integration / ITOM / SecOps / GRC / IRM / HRSD / Custom Apps / UI-UX Portal) Strong skills in ServiceNow scripting, configurations, workflows, and integrations Excellent communication and problemsolving abilities Responsibilities Develop and customize ServiceNow applications and workflows. Build integrations using REST/SOAP and platform tools....

Role & responsibilities Must Have Experience • Rigorous hands on experience in implementation of at least two out of ITSM, CMDB, Employee Centre, Source2Pay, ITAM and Scope App solution using industry best practices. • Very Strong scripting Skills , Angular ,React JS • Advanced Hands-on development experience of ServiceNow scripting like Business Rule, Script includes, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound • Good experience of Service Portal and widget creation • Knowledge of Flow Designer, Integration Hub • Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation. • Hands on experience with Performance Analytics • Know...

Please share your updated profile at: veeramallu.bindu@orcapod.work +91 7204265204 (Available on Call & WhatsApp) Role & Responsibilities Design, develop and customize ServiceNow applications across multiple modules Work on end-to-end ServiceNow implementations including HRSD, ITSM, CSM, FSM, ITBM, Discovery, GRC Configure and develop Catalog Items, Record Producers, Client Scripts, UI Policies, Data Policies, Business Rules and UI Actions Build and manage ServiceNow Integrations using REST, SOAP, Integration Hub, Import Sets and Transform Maps Implement workflows and automation using Flow Designer Work closely with business users to gather requirements and deliver solutions Follow Agile and...

Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent Ability to configure ServiceNow ITSM applications in alignment with approved design plans Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSS Familiarity with SQL query creation and LDAP Query for connecting to and pulling data from Oracle, MySQL databases and AD respectively Worked with and understands th...

ITSM,CMDB ,SPM,IRM,TPRM,GEN AI,RPA,AGENTIC AI

As a ServiceNow Project Manager, you will play a crucial role in leading end-to-end delivery of ServiceNow CSDM implementation projects. Your responsibilities will include defining project scope, timelines, and resource allocation. You will be expected to manage stakeholder expectations and ensure alignment with business objectives. Additionally, overseeing governance, risk management, and compliance throughout the project lifecycle will be a key aspect of your role. To ensure successful execution, you will need to coordinate with technical teams including Architects, Developers, and Business Analysts. Preparation of project documentation, dashboards, and status reports will also be part of ...

Must Have Experience • Rigorous hands on experience in implementation of at least two out of ITSM, CMDB, Employee Centre, Source2Pay, ITAM and Scope App solution using industry best practices. • Very Strong scripting Skills , Angular ,React JS • Advanced Hands-on development experience of ServiceNow scripting like Business Rule, Script includes, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound • Good experience of Service Portal and widget creation • Knowledge of Flow Designer, Integration Hub • Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation. • Hands on experience with Performance Analytics • Knowledge of Authentication ...

ServiceNow PreSales Executive – Business Development Experience: 5–15 years We are looking for a skilled ServiceNow PreSales & Executive to join our ServiceNow Business Group. This role involves working closely with sales, bid, and account teams to design impactful ServiceNow solutions and support end-to-end presales activities. Key Responsibilities Work with sales/account teams to understand client needs and design tailored ServiceNow solutions Lead RFP/RFI responses with strong technical inputs and solution documentation Support bid teams in creating technical proposals aligned with customer requirements Conduct workshops, demos, and presentations for clients Stay updated on ServiceNow pro...

Role & responsibilities Configure and customize BMC Helix ITSM modules: Incident, Change, Service Request, SLA, CMDB Develop and modify: Forms, workflows, filters, escalations Smart IT and Digital Workplace UI components Build and maintain reports and dashboards using: BMC Helix Smart Reporting Support CMDB: CI creation, relationship mapping, reconciliation rules Data validation and health checks Assist in integrations using: Helix Integration Studio Atrium Integrator / Orchestrator REST APIs, Web Services Perform unit testing, data migration, and deployment activities. Provide L2/L3 support for Helix platform issues. Document technical designs and operational procedures. If interested share...

Role & responsibilities Loc: Bangalore Exp: 4-8 yrs BMC : Please find the updated JD. We are seeking an experienced BMC Helix Developer / Solution Engineer with expertise across Innovation Studio, Digital Workplace Catalog (DWP-C), Smart IT, CMDB, ITSM, Multitenant environments, and Helix GPT. The candidate will be responsible for designing, developing, and managing custom applications, workflows, and integrations to enhance automation and user experience on the BMC Helix platform. Key Responsibilities 1. Innovation Studio (IS) & Helix SDK Design and develop codeless and SDK-based applications using BMC Helix Innovation Studio. Define record definitions, processes, views, and rules, and buil...

Position: ServiceNow Technical Lead Experience: 710+ years Location: Bengaluru/Hyderabad Chennai Role Summary We are looking for an experienced ServiceNow Technical Lead who can guide solution design, lead development across multiple ServiceNow modules, and serve as the technical face of the project during customer-facing and marketing phases. The ideal candidate is hands-on, certified, and capable of driving both technical delivery and presales/solution demonstrations. Key Responsibilities Technical Development & Solution Design Serve as the lead ServiceNow developer on a cross-functional team delivering workflow and automation solutions across multiple ServiceNow modules . Must have hands-...

As a Change Manager, your role will involve leading the Change Advisory Board (CAB) and supervising the change control process across Customer Care & Experience functions. You will evaluate, approve, and prioritize change requests based on business impact, risk, and urgency. Communication with all required stakeholders on changes being implemented for the week and providing status updates post-execution will be crucial. Ensuring standardized methods and procedures are followed for efficient handling of changes is a key responsibility. Collaborating with business and technical stakeholders to assess change readiness and impact, as well as communicating effectively for any new changes in the C...

Title and Summary Director, BizOps The Mastercard Prepaid Management Services(MPMS) BizOps team is looking for a Director who will lead a team of Site Reliability Engineers and Support Technicians. This team is responsible for day to day platform availability, Tier 2 & 3 support, defect resolutions, CI/CD pipelines, customer integrations, platform automation, monitoring/alerting maturity and ITSM maturity. - Are you a born problem solver who loves to figure out how something works? - Are you a CI/CD geek who loves all things automation? - Do you have a low tolerance for manual work and look to automate everything you can? Business Operations is leading the DevOps transformation at Mastercard...

Role & responsibilities Design, configure, and implement ServiceNow modules, workflows, and integrations. Develop custom applications and enhancements aligned with business requirements. Collaborate with product managers to translate business needs into technical solutions. Participate in backlog grooming, sprint planning, and feature prioritization. Build automation workflows leveraging ServiceNow capabilities (Flow Designer, Integration Hub). Identify opportunities for process improvements and implement scalable solutions. Explore and implement NOW Assist and Agentic AI features to enhance user experience and productivity. Stay updated on ServiceNows AI roadmap and recommend innovative use...

ServiceNow Developer CMDB Location- Gurugram (Hybrid) Experience- 3 5 Years (ServiceNow) Job Summary We are looking for a hands-on ServiceNow Developer with strong experience in ITSM and ITOM , specifically CMDB, Discovery, and Service Mapping . The role involves developing, configuring, and enhancing the ServiceNow platform in an enterprise environment to improve service quality, automation, and data integrity. The candidate will collaborate closely with infrastructure, operations, and application teams to support global IT operations. Key Responsibilities Customize, configure, and develop ServiceNow ITSM modules including Incident, Problem, Change, Request, Service Catalog, Asset Managemen...

Greetings from TCS!! We have Walkin Drive Date 17th Jan 2026 Add: Tata Consultancy Services Ltd, Mumbai Yantra Park, Welcome Block, Pokharan Road Number 2, TCS Approach Rd, Thane West, Thane, Maharashtra 400606. Role & responsibilities ServiceNow Job Description : 1) Primary Skills ServiceNow Development , Architect and Administration, CMDB , Integration, Hardware Asset management 2) Secondary Skills Software asset management , Automated Test Framework Familiarity with IT service management ITSM toolsets preferably ServiceNow, Experience in ITIL Service Asset Configuration Management . Good years' experience as a ServiceNow Administrator/Developer with JavaScript ITIL foundation certificate ...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice Support Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications...