5693 Itsm Jobs - Page 2

The role is to provide both the Business Units and IT Management with the assurance and visibility that IT Controls are executed in a controlled and managed way. In addition to the specific responsibilities detailed below, the successful candidate will be expected to demonstrate understanding in other areas of Risk & Control Management including strategies surrounding Process Engineering, Configuration Management, Change, Incident & Problem Management, Non-Conformities and Corrective Actions Management, Risk Identification and Control, Project Management and Tools and Methods. Responsibilities Direct Responsibilities Conduct periodic controls assessments across process areas in scope. Raise ...

Description: 2 Experienced ServiceNow Developers: These engineers will be responsible for the hands-on implementation of the technical designs created by the Senior Architect. They should be proficient in developing on the ServiceNow platform and be able to deliver high-quality workflows, integrated with GCBP applications in a timely manner.

Position Purpose Implementation, management and oversight of 2nd line of defense risk management framework within the Information and Communication Technology (ICT) space in India. Key Responsibilities RISK ORM ICT ISPL Governance & Oversight Provide IT & Cyber risk management oversight and advisory to the business, technical and operations groups Provide direction, support and oversight with respect to management of security and technology risks of core systems and applications Drive effective implementation and communication of Operational Risk Management policies and guidelines, in particular RISK ORM ICT related. Risk management environment Identification & Assessment: Ensure that the id...

HGS is a global leader in customer experience management With more than 18,000 employees spread across 9 countries, our mission is to make our clients more competitive by providing exceptional experiences Powered by a people first philosophy and experience serving over 1100 of the worlds leading brands, HGS is the perfect place to build your future! Job Description The SOC L3 Analyst is a senior-level position responsible for handling the most complex security incidents and providing strategic direction for the SOC team This role involves leading shifts, mentoring junior analysts, and providing strategic oversight to ensure effective detection, analysis, and response to security incidents Th...

Dear Professional, Greetings from TATA CONSULTANCY SERVICES LIMITED!!! Thank you for exploring career opportunities with Asia's largest IT company Exciting # Job Opportunities for # Experienced Professionals TCS HIRING -SERVICENOW ITOM DEVELOPER Total Experience Range: 5- 12 years Mode of Interview: ONLINE JOB DESCRIPTION Collaborate with cross-functional teams to design, develop, and implement ServiceNow applications to support ITOM and CMDB processes Design, develop, and configure ServiceNow ITOM and CMDB modules, including Discovery, Service Mapping, Event Management, and Configuration Management Customize ServiceNow workflows, business rules, UI policies, and notifications to support ITO...

Position Purpose This role will require the individual to perform a critical function by being fully accountable and responsible for the IT Major Incident Management function across all CIB2S applications. The position will primarily be single point of contact for business in the event of a Major Incident, as well as a reference point regarding IT Major Incident Management, while interfacing with two other geographical regional centers to provide a true follow the sun coverage for all IT incidents. This role requires excellent communication skills and ability to build relationships with the various teams across IT and will be required to have a clear and strong understanding of the ITIL inci...

About Business line/Function: The BNP Paribas Group's IT department (IT GROUP) aims to ensure the overall consistency of the Information System (IS) with the Group's strategic objectives, while improving the management and control of operational risks. The role of IT includes, among other things, providing an enhanced customer experience, accelerating digitalization, and optimizing operational efficiency. Thus, IT GROUP has modernized the Information Systems by deploying digital levers to support the digitalization of the Group's Businesses and Functions: The delivery of digital levers (Cloud, API, Data, Digital Working, Tech watch) is effective, and the IT Market Place enables their deploym...

Location : Mumbai, Bangalore, Pune, Chennai ,Hyderabad, Kolkata, Noida, Kochi, Coimbatore, Mysore, Nagpur, Bhubaneswar, Indore, Warangal Experience : 5-12 Years JD for Service Now ITSM Job Description: We are seeking an experienced and dynamic ServiceNow Senior Developer to join our team The ideal candidate will have extensive experience in designing developing and implementing ServiceNow solutions to meet the complex needs of our organization This role requires a deep understanding of the ServiceNow platform including its capabilities limitations and best practices Key Responsibilities: Implementation Oversee the implementation of ITSM and HRSD ServiceNow modules with integration experience...

Position Purpose Supporting our APAC end users with SCCM/MECM and Active Directory backend Infrastructure. Responsibilities Direct Responsibilities Direct Responsibilities Understanding Active Directory concepts like Forest, domain, FSMO, replication and AD User, Computer and Group objects must. Preparing solutions based on business requirement. PowerShell scripting skill required to automate BAU and mundane tasks. Managing AD objects from console and PowerShell. Design and implement AD group policy to user and computers. Enterprise-level Management and handling of SCCM / MECM operations and reporting desired. Application and Software update Configuration baseline desired. Operating System a...

Position Purpose The main activities is to maintain Service Level as per ITIL standard. To emphasize the focus on ITIL principles and the responsibility for overseeing service management to ensure efficiency within SLA. Responsibilities Direct Responsibilities Must be ready to work in EMEA shift. ITIL Foundation training expected, certification is desirable. Analytics and Reporting of Change/Incident/Problem Management. Manage relationships with external service providers to ensure seamless delivery of IT services. Develop and maintain IT service catalogs, SLAs and Operational Reports. Conduct regular service reviews with external service providers to achieve business objectives and expectat...

Dear Professional, Greetings from TATA CONSULTANCY SERVICES LIMITED!!! Thank you for exploring career opportunities with Asia's largest IT company Exciting # Job Opportunities for # Experienced Professionals TCS is hiring SERVICENOW SENIOR DEVELOPER Total Experience Range: 5- 12 years Mode of Interview: ONLINE Must-Have Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent Ability to configure ServiceNow ITSM applications in alignment with approved design plans Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, ...

We are seeking a skilled Business Analyst with expertise in IT Service Management (ITSM) to support the design, implementation, and continuous improvement of ITSM processes and tools. The ideal candidate will have hands-on experience with ITIL practices, strong analytical capabilities, and a background in ITSM platforms such as ServiceNow, BMC Remedy, or equivalent. Key Responsibilities: Collaborate with stakeholders to gather and document business and technical requirements related to ITSM. Analyze existing ITSM processes (Incident, Problem, Change, Request, Asset, Knowledge Management) to identify areas for improvement. Translate business needs into detailed user stories, use cases, workfl...

The Configuration Management Inventory BizOps team is looking for a BizOps SRE who is experienced in Linux and/or Unix System administration. A perfect candidate would also have experience administering the BMC Discovery application. In this role you will maintain the current BMC Discovery infrastructure which is dominantly Linux based. You will also be leading Mastercard towards developing new solutions to meet our internal company needs across a variety of network topologies on premise, hybrid, and cloud solutions. Significant internal training opportunities exist to ensure you will be up and running successfully. We need team members with an appetite for change and pushing the boundaries ...

Role & responsibilities ONLY F2F candidates will be called Preferred candidate profile Key Responsibilities Development and Scripting : Design, develop, and implement custom applications, workflows, and integrations on the ServiceNow platform using JavaScript, GlideScript, HTML, CSS, and other scripting languages. Technical Leadership : For Tech Lead role, Lead a team of developers, providing technical guidance, code reviews, and best practices to ensure high-quality deliverables. Platform Expertise : Leverage in-depth knowledge of ServiceNow architecture, modules, and processes to deliver scalable and efficient solutions. Solution Design : Collaborate with stakeholders to gather requirement...

Position Summary We are seeking a highly skilled and experienced ServiceNow Architect to lead the design, development, and implementation of ServiceNow solutions across the enterprise. The ideal candidate will have deep expertise in ServiceNow architecture, modules, and best practices, and will play a critical role in driving digital transformation initiatives. Key Responsibilities Run the sprint cycle, managing allocation of dev stories to developers, helping with any queries/unblocking etc Includes full management of the agile process. Work with T&L platform owner to agree and manage backlog Capture dev stories and work with team to plan the right way to deliver Hands on technical knowledg...

Provide end-to-end IT Infrastructure support including troubleshooting for endpoints, physical/virtual/cloud servers, and network devices Implement, administer, manage Microsoft Server technologies, Active Directory, DNS, DHCP, and LAN infrastructure Required Candidate profile Server & Network Administration including switches, routers, and firewalls. IT tickets, service requests, incidents using ticketing tools as per ITIL framework. Support end-user IT tickets; ensure SLA Perks and benefits Perks and Benefits

Greetings from Future Focus Infotech!!! We have multiple opportunities Incident Manager Exp: 3+yrs Location : Malad (Mumbai) Job Type- This is a Permanent position with Future Focus Infotech Pvt Ltd & you will be deputed with our client. A small glimpse about Future Focus Infotech Pvt Ltd. (Company URL: www.focusinfotech.com) If you are interested in above opportunity, send updated CV and below information to reema.b@focusinfotech.com Kindly mention the below details. Total Years of Experience: Current CTC: Expected CTC: Notice Period : Current location: Available for interview on weekdays: Pan Card : Thanks & Regards, Reema reema.b@focusinfotech.com 8925798887

About Us (Ensono) Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago. We care about your success, offering comprehensive strategic a...

Title and Summary Senior BizOps Engineer Job Description Summary Who is Mastercard?To support our continued growth, we are looking for a Senior BizOps Engineer in Mastercard Settings Program in Pune location. Role & Responsibilities: - Must have knowledge of supporting java-based applications running on PCF, AWS, or any similar cloud platform. - Responsible for monitoring and vulnerability management (viz. Patching, CERT renewals, Security etc.) for all our application servers. - Responsible for change/release management, creating deployment strategy for new services and performing code deployments as per release cadence. - Responsible for incident & problem management, tracking RCA for crit...

SUMMARY About The Client : A Fortune 500 global leader in technology services and digital business solutions, this company delivers comprehensive Business Process Services (BPS) and IT-enabled solutions. With a worldwide presence, it serves diverse industries including banking, healthcare, retail, manufacturing, and communications. The firm's expertise spans a broad spectrum of critical processes from finance and accounting to human resources, customer service, and supply chain management - enabling clients to enhance efficiency, drive innovation, and achieve business agility on a massive scale. Job Title: Senior Process Executive (SPE) Domain : P & C Insuranc e operations ( Guidewire with c...

Stay up-to-date with ServiceNow best practices and advancements to continuously improve our ITSM capabilities Design, develop, and configure ServiceNow applications and modules.

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of compan...

Senior Manager Operations Driving Company Values & Vision: As Part of the Senior Leadership team, need to ensure complete span is aligned with the end goals and values of the organization. Leadership/Coaching: Provides overall leadership to teams and day-to-day leadership to all DR and Non DRs but which in the span. Coach teams to be able to identify inquiries which are beyond scope of authority and take appropriate actions. Inspire all DRs to focus on adherence to policies and processes, Fosters a positive work environment. Develops and maintains productive working relationship, with Ops Managers & FLMs, setting a positive example for their working relationships with their teams. Career Dev...

Presales exp in Mandatory Key Responsibilities Development and Scripting : Design, develop, and implement custom applications, workflows, and integrations on the ServiceNow platform using JavaScript, GlideScript, HTML, CSS, and other scripting languages. Technical Leadership : For Tech Lead role, Lead a team of developers, providing technical guidance, code reviews, and best practices to ensure high-quality deliverables. Platform Expertise : Leverage in-depth knowledge of ServiceNow architecture, modules, and processes to deliver scalable and efficient solutions. Solution Design : Collaborate with stakeholders to gather requirements, design technical solutions, and ensure alignment with busi...

Role & responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. • Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. • Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACLs, Notifications, UI Pages, UI Macros, and SLAs/OLAs. • Integrations knowledge using REST, SOAP • Hands-on Experience on Service Portal • Han...