30 Itsm Jobs - Page 2
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0.0 - 2.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typi...
Posted 4 weeks ago
0.0 - 5.0 years
6 - 7 Lacs
Mumbai
Work from Office
We are looking for a highly skilled and experienced Resident Multispecialty to join our team at Fortis Healthcare Ltd. The ideal candidate will have a strong background in medicine and excellent clinical skills. Roles and Responsibility Provide high-quality patient care and treatment in various specialties. Collaborate with other healthcare professionals to develop and implement effective treatment plans. Conduct thorough medical examinations and diagnose patients' conditions. Develop and maintain accurate patient records and reports. Participate in ongoing education and training to stay updated on the latest medical techniques and technologies. Contribute to the development of new treatment...
Posted 1 month ago
7.0 - 12.0 years
11 - 12 Lacs
Bengaluru
Work from Office
Key Responsibilities: Monitor IT systems and applications to detect incidents and service interruptions. Triage and classify incoming incident reports according to severity and impact. Coordinate incident response, ensuring that relevant support teams are engaged. Perform initial troubleshooting steps to assist in rapid resolution. Escalate incidents as necessary and ensure timely communication to stakeholders. Track incident progress, document findings and actions in the incident management system. Conduct root cause analysis and contribute to post-incident review meetings. Create and maintain incident-related documentation, runbooks, and knowledge base articles. Ensure compliance with orga...
Posted 1 month ago
15.0 - 19.0 years
Thiruvananthapuram, All india
On-site
As the USS - Onsite IT & Service Desk Head in the GDS Region at EY, your role is to lead EY's USS related IT service delivery operations across GDS locations. Your responsibilities include owning the end-to-end delivery of IT services, ensuring SLA compliance, managing critical incidents, overseeing the Service Desk vendor, developing and executing GDS-specific onsite IT strategy, leading a team of onsite engineers and managers, and managing GDS region budgets for onsite IT services. You will also be responsible for ensuring compliance with EY's security, risk, and data protection standards. Key Responsibilities: - Own end-to-end delivery of IT services across EY offices under GDS region. - ...
Posted 1 month ago
4.0 - 6.0 years
10 - 13 Lacs
Chennai
Hybrid
Role & responsibilities Bachelors degree, preferably in Computer Science, Software Engineering, or any other Engineering field. 4+ years with Prod Support expertise. Technical Experience: Expertise in at least one technology stack designing, coding, testing, and delivering software. Proficiency in scripting and programming languages like Python or Java Deep experience with AWS (EC2, S3, Lambda, CloudWatch, etc.), Azure, and GCP is critical Expertise in tools like Prometheus, Grafana, AppDynamics, CloudWatch, and Thousand Eyes for system health monitoring and alerting Experience with Docker, Kubernetes, Ansible, Puppet, or Chef for managing deployments Skills in diagnosing and resolving produ...
Posted 1 month ago
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