28694 Itil Jobs - Page 17

IMEA (India, Middle East, Africa) India LIXIL INDIA PVT LTD Employee Assignment Not remote Full Time 2 June 2025 Systems Engineer Responsibilities Continuously monitor system alarms from all kinds of IT Services such as Network, Server, Cloud etc. in LIXIL Respond to critical and major system alarms on a 24x7 basis Follow documented processes and procedures to resolve common issues related to software, hardware, and networks Escalate complex or unresolved issues to Tier 2 or Tier 3 support as needed Maintain accurate and detailed records of user interactions and troubleshooting steps in the ticketing system Provide monitoring and KPI reports regularly and upon request Ensure adherence to SLA...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Batch Scheduling Tools & Techniques Good to have skills : NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with different teams, analyzing system performance, and ensu...

IMEA (India, Middle East, Africa) India LIXIL INDIA PVT LTD Employee Assignment Not remote Full Time 2 June 2025 Lixil India is Hiring for System Engineers - Global IT Operations Center at Gurgaon Location This Position Will Be Responsible For Continuously monitor system alarms from all kinds of IT devices in LIXIL Respond to critical and major system alarms on a 24x7 basis Follow documented processes and procedures to resolve common issues related to software, hardware, and networks Escalate complex or unresolved issues to Tier 2 or Tier 3 support as needed Maintain accurate and detailed records of user interactions and troubleshooting steps in the ticketing system Provide monitoring and KP...

IMEA (India, Middle East, Africa) India LIXIL INDIA PVT LTD Employee Assignment Not remote Full Time 2 June 2025 Systems Engineer Responsibilities Continuously monitor system alarms from all kinds of IT Services such as Network, Server, Cloud etc. in LIXIL Respond to critical and major system alarms on a 24x7 basis Follow documented processes and procedures to resolve common issues related to software, hardware, and networks Escalate complex or unresolved issues to Tier 2 or Tier 3 support as needed Maintain accurate and detailed records of user interactions and troubleshooting steps in the ticketing system Provide monitoring and KPI reports regularly and upon request Ensure adherence to SLA...

🚀 We’re Hiring: Software Service Delivery Leader with Leading Global IT Services & Consulting - Gurugram Looking for an experienced leader (17+ Years) to drive excellence in software service delivery, client success, and operational performance. Qualifications: 🎓 Bachelor’s/Master’s in Computer Science or related field 💼 ~20 years’ experience in software service delivery, with 5+ in leadership ⚙️ Strong in SDLC, Agile/DevOps, and Cloud environments 🏆 Certifications in ITIL, PMP, or Scrum Master preferred Key Responsibilities: Lead end-to-end delivery of software services ensuring SLA, KPI, and client satisfaction targets are met. Define and implement scalable service delivery frameworks and ...

About Brainsquare For over 26 years, Brainsquare has built partnerships with clients of all sizes, from mid-market to large enterprises. We design, develop, and manage critical IT applications, combining deep technical expertise with a collaborative spirit. With 250+ colleagues across Belgium, India and the US, we provide continuous value for our partners. At Brainsquare, we value people. We believe happy and motivated professionals, working together across continents, can achieve greatness. You’ll join a hybrid, international team where ownership, collaboration, and technical excellence are at the core of our way of working. EI Support EngineerAbout the role: As an EI Support Engineer , you...

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Global Managed Service – Identity and access Management – Senior The Okta Operations Senior Analyst is a key member of the IT team, responsible for the advanced management, configuration, and operation of the Okta Identity and Access Management (IAM) platform. With 4 to 8 years of experience in Okta support and IAM solutions, the Senior Analy...

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY- Cyber Risk Compliance and Resilience – Senior Manager As part of our EY-Cyber Security Risk and Compliance Consulting team, you’ll contribute technically to Cyber Security client engagements and internal projects. An important part of your role will be to actively establish, maintain and strengthen internal and external relationships. The opportunity We’re looking for Senior Manager who should have Deep technical understanding of risk and compliance solutionin...

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow Software Asset Management (SAM) Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications fu...

Job Title: Lead Infrastructure Specialist – Azure | AD | VMware | Windows Server Mandatory Skills: VMware, Windows Server, Azure Cloud, Active Directory, ITIL Processes Job Description: We are seeking a highly experienced Lead Infrastructure Specialist with deep technical expertise in Microsoft Azure, Windows Server Administration, Active Directory (on-prem & Azure Entra ID) and VMware virtualization technologies. The ideal candidate will demonstrate strong leadership, excellent problem-solving skills, and hands-on experience managing enterprise-level infrastructure environments with a keen focus on operational excellence, automation, and cloud modernization. Key Responsibilities: Microsoft ...

Job Description Location: Hyderabad, India Employment Type: Full-time Job Description Responsibilities : Lead and manage global support teams, including hiring, onboarding, and performance reviews. Ensure 24/7 support coverage through effective scheduling and resource planning. Drive AI and automation initiatives to enhance support efficiency. Monitor customer sentiment and engage directly with clients to resolve issues and understand needs. Collaborate cross-functionally with product, engineering, and cloud teams to share updates and insights. Communicate product and infrastructure changes to clients proactively. Set, track, and report on team KPIs and goals. Maintain support documentation ...

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY- Cyber Risk Compliance and Resilience – Senior Manager As part of our EY-Cyber Security Risk and Compliance Consulting team, you’ll contribute technically to Cyber Security client engagements and internal projects. An important part of your role will be to actively establish, maintain and strengthen internal and external relationships. The opportunity We’re looking for Senior Manager who should have Deep technical understanding of risk and compliance solutionin...

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Global Managed Service – Identity and access Management – Senior The Okta Operations Senior Analyst is a key member of the IT team, responsible for the advanced management, configuration, and operation of the Okta Identity and Access Management (IAM) platform. With 4 to 8 years of experience in Okta support and IAM solutions, the Senior Analy...

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY- Cyber Risk Compliance and Resilience – Senior Manager As part of our EY-Cyber Security Risk and Compliance Consulting team, you’ll contribute technically to Cyber Security client engagements and internal projects. An important part of your role will be to actively establish, maintain and strengthen internal and external relationships. The opportunity We’re looking for Senior Manager who should have Deep technical understanding of risk and compliance solutionin...

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY- Cyber Risk Compliance and Resilience – Senior Manager As part of our EY-Cyber Security Risk and Compliance Consulting team, you’ll contribute technically to Cyber Security client engagements and internal projects. An important part of your role will be to actively establish, maintain and strengthen internal and external relationships. The opportunity We’re looking for Senior Manager who should have Deep technical understanding of risk and compliance solutionin...

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY- Cyber Risk Compliance and Resilience – Senior Manager As part of our EY-Cyber Security Risk and Compliance Consulting team, you’ll contribute technically to Cyber Security client engagements and internal projects. An important part of your role will be to actively establish, maintain and strengthen internal and external relationships. The opportunity We’re looking for Senior Manager who should have Deep technical understanding of risk and compliance solutionin...

Job Summary The Senior Manager – End User Computing (EUC) Support leads a global EUC support organization to deliver reliable, secure, and user-centric services for desktops, laptops, mobile devices, VDI, and collaboration tools. This role focuses on service quality, operational efficiency, stakeholder engagement, and continuous improvement. Mandatory Requirements Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field. 10+ years of IT experience with demonstrable experience managing EUC or desktop support teams. Hands-on experience with endpoint management platforms (Intune, SCCM, ManageEngine or equivalent). Deep knowledge of Microsoft Windows, macOS, ...

Company Description About Sopra Steria Sopra Steria, a major Tech player in Europe with 50,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2024, t...

OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. Your Impact The resource will be part of a Managed Services team providing Application Management, Maintenance, Enhancement and Optimization for OpenText customers spread across the globe. Wide breadth of skills enabling one to interact with global customers delivering ITIL compliant Application Managed Services. This ...

Role Overview We are looking for a highly experienced L3 Network Engineer to lead the design, implementation, and support of global IT infrastructure solutions. This role requires a deep understanding of networking, hosting (cloud and on-premise), endpoint security, and integration of enterprise systems. The successful candidate will serve as the final technical escalation point, drive infrastructure initiatives, and ensure security, scalability, and high availability across the landscape. Key Responsibilities Act as a senior technical authority, engaging with multiple domains and business units to translate demand into secure and scalable solutions. Define and implement cloud-based and hybr...

Job Description : Remote Desktop Support Team member is required to perform a support role for desktop related issue,, equipment configuration, back up maintenance, software installing/de-installing. Provide answers to the clients by identifying problems; researching answers; guiding client through corrective steps. Daily Activities: Dealing with International clients and have proficient international client support Provide hardware / software / network problem diagnosis / resolution via telephone for customer’s end users Route problems to internal I.M. support staff. Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolut...

🚀 New Contract Opportunity – Desktop Support Engineer 🚀 🔹 Contract: 1 year (Extendable) 🔹 Location: Pune 🔹 Start: Immediate Key Responsibilities: Execute IMAC (Install, Move, Add, Change) activities for desktops, laptops, printers, peripherals, and other end-user computing devices. Perform hardware and software installations, upgrades, and configurations in accordance with IT policies. Manage asset tagging, inventory updates , and documentation after each IMAC activity. Support new device rollouts, refresh projects, and user relocations . Ensure data backup, migration, and recovery during system moves or replacements. Troubleshoot hardware and OS-level issues during deployment and escalate c...

As a Cloud Network Engineer at ZS, you will play a crucial role in planning, organizing, and ensuring the stable operation of the organization's IT infrastructure. Your responsibilities will include designing and building resilient cutting-edge technology on-prem and Cloud-based network infrastructure, such as Aviatrix and Cloud architectures. If you are seeking a dynamic firm where you can have an immediate impact, this role might be the perfect fit for you. **Key Responsibilities:** - Network & Security administration involving products like Cisco ASA, Palo Alto, F5, Routers, Switches, and Zscaler. - Act as a subject matter expert in the Network & Security Domain. - Troubleshoot issues in ...

Company Overview: Cloud4C is a global leader in AI-powered, automation-driven, application-centric managed services and cloud infrastructure, delivering Sovereign and Secure Industry Hybrid Cloud solutions across 29 countries. Headquartered in Singapore, Cloud4C supports 2500+ enterprises—including 50+ Global Fortune 1000 firms—with end-to-end transformation under a Single SLA covering cloud, cybersecurity, FinOps, and AI. As a long-standing Global Premium Partner for RISE with SAP, Cloud4C provides secure cloud infrastructure (sovereign/hybrid/public) for SAP workloads along with comprehensive SAP migration, modernization, and managed services. Its unified SLA delivers up to 99.9% uptime, c...

Responsibilities Minimum Qualifications / Skills Bachelor’s degree in Computer Science, Information Technology, Electrical Engineering, or a related field. Advanced degrees or relevant professional training are a plus. Good experience in System administration, and good experience in Cloud operations and leadership/senior technical role. Proficiency in cloud platforms such as AWS, Azure, or Google Cloud. Strong understanding of cloud architecture, services, and best practices. Experience with cloud management and monitoring tools. Proficiency in scripting and automation (e.g., PowerShell, Python, Terraform). Strong knowledge of cloud security principles and practices. Effective communication ...