40581 Itil Jobs - Page 20

Job Title: Senior Manager - Business Analyst GCL : E Introduction to role Are you ready to shape the future of service management at AstraZeneca? As a Senior Manager-Lead Business Analyst, you'll be at the forefront of transforming how colleagues experience Global Business Services (GBS). Your mission is to translate business needs into actionable service designs and improvements, partnering with GBS teams to define and operationalize services. You'll manage demand intake, refine requirements, and coordinate enhancements on ServiceNow, ensuring alignment with GBS standards. This role is pivotal in driving partner alignment, uplifting customer experience, simplifying operations, and embedding...

Role Overview: You will be playing a critical role in configuring, customizing, and maintaining the ServiceNow platform while ensuring alignment with business requirements and providing ongoing support and enhancements throughout the project lifecycle. Your primary responsibility will be to deliver outstanding value and experiences to colleagues and customers through excellence in ServiceNow software development. You will work closely with senior developers to ensure alignment on technical solutions and adherence to best practices. Collaboration with business analysts (BAs) is crucial to understand business requirements and translate them into effective ServiceNow solutions. Key Responsibili...

You have over 5 years of experience in JAVA/J2EE technology with a strong proficiency in supporting applications built using Java/J2EE/Spring Boot on Microservices Architecture. Your key responsibilities will include: - Demonstrating a strong knowledge of Microservices, RESTful API design, and development - Hands-on experience in Spring Boot, Microservices, and Spring Integration - Working with Backend Databases such as Oracle and DB2 - Utilizing the JIRA ticketing tool extensively - Applying Agile Methodology in your work - Using a code version control tool, preferably GIT, effectively - Providing production support for critical platforms and services in line with ITIL processes as Managed ...

JOB_POSTING-3-76688 Job Description Job Description Role Title: AVP, Product Owner (L11) ­­­­­ Company Overview Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have ...

As a Senior ServiceNow Developer at ESP Global Services, you will play a crucial role in designing, developing, and implementing technical solutions on the ServiceNow platform. Your focus will include IT Service Management (ITSM), Customer Service Management (CSM), Field Service Management (FSM), Configuration Management Database (CMDB), integrations, and creating complex flows. You will collaborate with various teams to automate processes, perform platform administration, monitor platform health, and ensure the stability and optimization of hosted solutions. **Key Responsibilities:** - Design and implement ServiceNow solutions to meet business requirements. - Develop and configure ServiceNo...

As a Kinaxis Maestro Support Consultant, your role involves being the primary point of contact for Kinaxis Maestro support for the customer. Your responsibilities include monitoring and maintaining the health of the Kinaxis Maestro platform, supporting day-to-day operations, performing data integrity checks, and conducting root cause analysis for recurring issues. You will also manage configuration changes, coordinate with internal teams for issue escalation, provide end-user support, and assist with system upgrades and testing. Key Responsibilities: - Act as the primary point of contact for Kinaxis Maestro support for the customer. - Monitor and maintain the health of the Kinaxis Maestro pl...

Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your...

Introduction IBM Global Business Service Domestic is seeking skilled consultants with SAP expertise specifically in the area of Project Management. In this role, you will be required to provide functional/technical expertise in SAP. You will have to lead IBM as well as client team members in completion of tasks towards achievement of goals. All positions are based in India and business consulting positions will require 100% traveling on project sites within India. Your Role And Responsibilities 12 + years of experience with relevant (project management) experience of 5 + years in managing large scale strategic projects. Should be certified in PMP, ITIL or any other equivalent project managem...

Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio Your Role And Responsibilities As a Application Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that en...

Introduction In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your Role And Responsibilities As a Project Manager you will have expertise in Project Management. In this role, you will be required to provide functional/technical expertise. To manage several complex projects, from inception through to handover to business, ensuring the delivery of specified products and services within...

Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio Your Role And Responsibilities As a Application Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that en...

Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio Your Role And Responsibilities As a Application Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that en...

Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio Your Role And Responsibilities As a Application Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that en...

Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio Your Role And Responsibilities As a Application Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that en...

At BMC, trust is not just a word - it's a way of life! We are an award-winning, equal opportunity, culturally diverse, and fun place to work. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, knowing that you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud! We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead and are relentless in the pursuit of innovation! **Role Overview:** As a Customer Success Senior Specialist at BMC, yo...

Description Vivid Edge Corp is seeking a highly experienced Senior ServiceNow Technical Consultant specializing in ITSM and CMDB to join our growing team. The ideal candidate will bring over 11 years of deep expertise in ServiceNow implementation, technical design, solution architecture, and platform development. This role is responsible for delivering end-to-end ServiceNow solutions that align with customer requirements, industry best practices, and enterprise architectural standards. Key Responsibilities Lead design, development, configuration, and customization of the ServiceNow platform, with primary focus on ITSM and CMDB. Implement and support ITSM modules including Incident, Problem, ...

Description Company Description : SAT Microsystems is a leading IT Service Provider operating across Saudi Arabia, UAE, and 8 other countries. Known for developing innovative solutions, we help businesses reduce costs and simplify IT operations. Trusted by hundreds of companies globally, we specialize in services such as Managed IT Services, IT Infrastructure Support, Cybersecurity, AI, and IoT Solutions. We are committed to driving digital transformation and staying ahead of technological trends to deliver exceptional value to our clients. Position Title : NOC Manager Department : Network Operations Center (NOC) / IT Infrastructure Location : Onsite / Hybrid Type : Full-time Job Summary We ...

Role Overview: As a Cyber Security Architect at the organization, your main responsibility is to design the computer and network security infrastructure to safeguard systems and sensitive information from cyber threats. You will be involved in developing enterprise cyber security strategy and architecture, identifying and mitigating security risks, providing technical support, and coordinating with stakeholders on cyber security issues. Key Responsibilities: - Evaluate business strategies and conduct system security vulnerability and risk analyses - Identify risks associated with business processes, operations, and technology projects - Communicate current and emerging security threats and d...

Description About the Role : We are seeking an experienced and proactive IT Operations Manager to lead our technology infrastructure and service delivery. This role demands a strategic thinker with strong technical expertise and a software-driven mindset to ensure operational excellence, security, and scalability across our IT landscape. The ideal candidate will oversee the full IT asset lifecycle, manage vendor partnerships, drive cybersecurity initiatives, and implement ITIL-based service management to ensure business continuity and high system uptime. Key Responsibilities IT Infrastructure & Operations : Manage and monitor the performance, availability, and scalability of all IT systems, ...

Job Title : ServiceNow Architect. Experience Level : 8+ Years. Location : Hyderabad. Job Summary We are seeking an experienced ServiceNow Architect with 8+ years of hands-on experience in designing and implementing ServiceNow solutions. The ideal candidate will lead the architecture, design, and delivery of ServiceNow modules, ensuring alignment with business objectives and IT strategies and in pre-sales activities. You will play a key role in driving innovation, enhancing IT service processes, and mentoring technical teams. Key Responsibilities Solution Design and Architecture. Lead the design and development of scalable and robust ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and othe...

As a Network Security Senior Specialist at NTT DATA in Noida, Uttar Pradesh (IN-UP), India, you will have the following responsibilities: - Work on requests, changes, incidents, and problem records to support customers" network security environment - Provide technical escalation to L2 support engineers - Provide on-call support for high severity incidents in a 24x7 environment - Detect security issues, create customer tickets, and manage problems until closure - Act as a point of escalation for the Network Security team and collaborate with internal support teams to ensure timely resolution of issues - Ensure that Service Level Agreements and operational standards are met - Perform system ma...

As a Senior Engineer, you will be responsible for managing network infrastructure, including Cisco, Checkpoint, Dell, and PaloAlto. Your role will involve maintaining the network and security environments by adhering to and supporting IT policies and procedures. You will also recommend process changes to improve the implementation, maintenance, and support of the infrastructure. Key Responsibilities: - Configure and maintain Cisco routers, firewalls, core distribution, access layer switches, remote access VPN, and wireless access controllers. - Manage Checkpoint firewalls and SDWAN infrastructure. - Manage Cisco Identity Services Engine and Proxy infrastructure. - Ensure IT security complian...

Role Overview: You will be working as a Digital IT Operations Specialist based in Pune, India. As a desktop support expert, you will be responsible for computer hardware, software, and peripherals. Your role will involve providing second-line investigation and diagnosis, resolving incidents/service requests, escalating unresolved issues, maintaining the Global Asset Management database, conducting hardware and software maintenance, and participating actively in the IT team. Key Responsibilities: - Provide second-line investigation and diagnosis - Resolve and close incidents/service requests within allocated timelines - Escalate unresolved incidents/service requests as necessary - Log inciden...

Role Overview: At EY, you will have the opportunity to develop a career tailored to your unique skills and aspirations, supported by a global network, inclusive culture, and cutting-edge technology. Your individual voice and perspective will be valued as you contribute to making EY an even better organization. Join us in creating an exceptional experience for yourself and in shaping a more efficient working world for all. Key Responsibilities: - Collaborate with clients to analyze and understand business requirements for Fiori applications. - Design, develop, and implement SAP Fiori applications using SAPUI5 and other relevant technologies. - Activate and configure standard Fiori application...

As a part of the Enterprise Infrastructure team at PowerSchool, your primary responsibility will be to support all hardware and software systems. You will provide technical guidance to IT and non-IT staff, ensuring that all infrastructure systems meet the company's current and future needs. Your key responsibilities will include: - Configuring, managing, and supporting AWS services such as EC2 instances, S3 storage, VPCs, subnets, security groups, and Transit Gateways. - Configuring, managing, and supporting Microsoft Azure resources including Virtual Machines, storage accounts, virtual networks, network security groups, VNets, subnets, NSGs, route tables, Application Gateways, and Azure Fir...