776 Itil Certified Jobs - Page 25

Responsibilities As a team member of APS , you will have to : Provide L1/L2 Application support to Front Office and Operations users. Ensure adherence to APS support roster in terms of mailbox, web portal and hotline. Ensure batch related issues are attended and resolved on time Adhere to Service Level objective target and roadmap Escalate timely to Head of APS on possible risks, escalation matters and management issues. Prioritize and deliver outstanding service, troubleshooting and resolving issues from Business teams Ensure that unresolved tickets are escalated to appropriate individuals/teams based on established guidelines and procedures Review and create application Support knowledge a...

Key Responsibilities: Provide end-user desktop, hardware & software support Manage IT assets, installations, upgrades & troubleshooting Support trading/finance apps (Bloomberg, Refinitiv, CCIL, etc.) Remote support, ticketing via ServiceNow, printer support Maintain documentation, identify recurring issues, and drive fixes Work under high-pressure environments (Traders, Fund Managers) Requirements : Experience with ServiceNow, Windows/Mac OS, network patching Knowledge of financial apps and tools used in AMC setups Strong communication, customer service & problem-solving skills MCSE/ITIL certification preferred

Job Description Assisting in the food preparation process. Preparing Indian curry Cooking and preparing elements of high quality dishes. Preparing vegetables Assisting other Chefs. Helping with deliveries and restocking. Assisting with stock rotation Cleaning stations. Maintaining the reports

Roles and Responsibilities: 1. Prepare Technical documentation, functional requirements, technical specifications, budgetary estimates. 2. The candidate shall require good knowledge of IT Infrastructure & Optical Fibre, hands on expertise in server, system management & sound knowledge of networking protocols. 3. Oversee the network implementation needs and review network system regularly. 4.Monitor network performance and evaluate issues generated. 5. Analyse and interpret traffic and utilization of services running on network connections, provide recommendations on capacity planning. 6. Prepare documentation, functional requirements, technical specifications, budgetary estimates. Preferred ...

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations Since 2011, our mission hasnt changed "” were here to stop breaches, and weve redefined modern security with the worlds most advanced AI-native platform We work on large scale distributed systems, processing almost 3 trillion events per day We have 3.44 PB of RAM deployed across our fleet of C* servers and this traffic is growing daily Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward Were also a mission-driven company We cultivate a culture that gives every Crowd...

Main Purpose of Job Inchcape shipping services are currently in the process of a large scale multiyear digital transformation programme, as part of this we are looking for a candidate to manage the early life support model to ensure smooth transition into production. This is a crucial and fulfilling role - we are on a fascinating journey and need a visionary, strategic thinker to manage and run our early life support team. An exciting challenge for the role will be to engage our transformation teams and customers to ensure a fit-for-purpose hypercare model can be deployed to deliver the applications into production at speed. As the Hypercare Application Support SME, you will gain an in-depth...

TPM to join Security & Compliance function. Responsible for bridging the gap between the Security stakeholders and the (DB) team. will drive cross-functional coordination,& play role in audit and compliance processes conducted by firms like Deloitte.

Seeking an Operations Manager to lead IT services, manage projects, procurement, HR support, and vendor relations. Must have 6+ years' experience and be willing to travel to DRC as required. Certifications like ITIL/PMP preferred.

Job Details As a ServiceNow Developer, you will play a crucial role in the design, development, and implementation of ServiceNow solutions within our organization. You will be responsible for configuring and customizing the ServiceNow platform to meet the business requirements and improve overall IT service management processes. Your expertise will contribute to enhancing efficiency, automation, and user experience. Responsibilities: Configure and customize ServiceNow to meet specific business needs. Troubleshoot complex issues within the ServiceNow platform and deliver timely resolutions. Evaluate new features and provide comprehensive analysis and recommendations. Produce and maintain deta...

Team Lead – IT Helpdesk (Full time) Total Experience Required - 5 Years/ Team Lead - 2 Years ITIL Foundation Certification is preferred MCP/CCNA/Comp TIA+ certifications (a plus). ZTNA tools exposure will have an added advantage.

Document Management Systems - AODocs, DocuSign Google Workspace Integration Tools Scripting & Automation Identity & Access Management Collaboration & Enablement Monitoring & Analytics ITSM & Support Platforms Architecture & Documentation Required Candidate profile Must - AODocs, Google Workspace, Microsoft 365 tools, SharePoint, OneDrive, MS Teams, Certification - ITIL v4, M365 Certified Enterprise Administrator Expert, GWS Admin Certification

Do RESPONSIBILITIES Ensure each and every Change is recorded and approved before implementation. Ensure Change are categorized and are approved as per the defined Process based on the Change category – Standard, Normal, Expedited, Emergency Convene and chair CAB meetings, circulate the MOM of the CABs Ensure no Unauthorized change is implemented which may potentially impact the Production Ensure Periodical audits in place as per Wipro and Customer process and the close the Audit-gaps in the agreed timelines. Report the Management on the agreed Change KPIs and ensure effective change communication in place Ensure Change implementation done as per the Implementation Plan with no manual errors ...

Do RESPONSIBILITIES Ensure each and every Change is recorded and approved before implementation. Ensure Change are categorized and are approved as per the defined Process based on the Change category – Standard, Normal, Expedited, Emergency Convene and chair CAB meetings, circulate the MOM of the CABs Ensure no Unauthorized change is implemented which may potentially impact the Production Ensure Periodical audits in place as per Wipro and Customer process and the close the Audit-gaps in the agreed timelines. Report the Management on the agreed Change KPIs and ensure effective change communication in place Ensure Change implementation done as per the Implementation Plan with no manual errors ...

Do RESPONSIBILITIES Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved Informing the key stakeholders on the status of the Major incident and after getting the confirmed service restoration. Coordinating with the respective SMEs for speedy resolution of the Major Incident Ensuring the Major incident is resolved within the SLAs agreed with the Customer Taking all the preventive actions to minimize the service and business impact in case resolution time seems to be high. Conducting a thorough analysis and preparing th...

Mandatory Skills: Managed Security Services - MSS. Experience8-10 Years.

Job Title:Architect-Python-Front EndRetool/ITSM Experience5-8 Years Location:Bangalore : Architect, Python-Front End, Retool, ITSM

vConstruct, a Pune based Construction Technology company seeks a Service Desk Specialist who will provide critical technical support to end-users, focusing primarily on L1 issues related to Primavera and DocuSign and other applications that are used by DPR employees. This role requires a resource who is proficient in troubleshooting software and hardware problems, with a focus on the applications relevant to project management and creative design. The specialist will provide support across various platforms, ensuring high levels of customer satisfaction and swift resolution of technical issues. Key Responsibilities: Customer Issue Ownership: Take full ownership of user-reported issues relate...

Hello eager tech expert! To create a better future, you need to think outside the box. That's why we at Siemens need innovators who aren't afraid to push boundaries to join our diverse team of tech gurus. Got what it takes? Then help us create lasting, positive impact! You'll break new ground by As an IT Strategic Provider Manager, you will play a key role in managing and developing strategic relationships within a complex multi-provider IT environment. You will take a holistic view of performance, governance, and continuous improvement, ensuring Siemens remains at the forefront of innovation and delivery excellence. Lead the management and development of strategic partnerships across a dive...

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Designation – Change Manager Role – Embedded Resource from Consulting in Morgan Stanley India with the focus on Cha...

About The Role : Job TitleClient Service Manager Analyst Location: Mumbai, India Corporate TitleAnalyst Role Description Positive Impact. Its what drives us. More than a claim, this describes the way we do business. Our purpose as a business is to enable economic growth and societal progress. We want to be a bank that creates a positive impact for clients, employees, investors and society. Were committed to being the best financial services provider in the world, balancing positive impact with precision to deliver superior solutions for our clients. This is made possible by our peopleagile minds, able to see beyond the obvious and act effectively in an ever-changing global business landscape...

Townhall Public School is looking for IT & ERP to join our dynamic team and embark on a rewarding career journey Manage IT infrastructure and ERP system implementation Provide user support and resolve technical issues Monitor system performance and ensure data security Develop automation tools and process integrations

Global Technical Service Desk Engineer: Position Overview: We are seeking experienced and proactive Global IT Support to join our dynamic team. The successful candidate will be responsible for researching and identifying solutions to software and hardware issues, diagnosing, and troubleshooting technical issues, and providing prompt and effective support to NXP Global IT end-users. The Global Technical Service Desk Engineer / Analyst will play a critical role in ensuring the smooth operation of IT systems and delivering exceptional user experiences. Responsibilities: Excellent communication skills, both verbal and written. Able to handle verbal technical communication from Engineers Diagnose...

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role: Service desk lead ? Do: - To suppor...

About The Role ? ? ? ? Mandatory Skills: ITIL Cross Functional Service Management. Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role: Service desk lead ? Do: - To support the service desk agents in prompt delivery & customer service - Advise and collaborate with the agents on current issues and works toward the resolution of tickets - Manage and coordinate escalated work orders from the ServiceDesk team that requires additional troubleshooting and follow-up - Coordinate with other IT teams as appropriate for closure of any escalated ticket - Act as a liaison between Service Desk and other teams to ensure effective communication between teams - To provide liaison and governance at both internal & client levels - Undertake a weekly review of the First Line Service Desk call queues to ensure no unauthoriz...