Job
Description
Key Responsibilities: Hardware & Device Management Install, configure, and maintain laptops, desktops, and mobile devices Troubleshoot hardware issues and coordinate repairs when required Network & Connectivity Manage and maintain office Wi-Fi, LAN, and internet connectivity Monitor network performance and resolve connectivity issues CCTV & Security Systems Oversee installation, maintenance, and troubleshooting of CCTV systems Ensure proper backup and storage of CCTV footage Software Support Install and update basic software, drivers, and tools on employee systems Resolve software-related queries and provide user support IT Maintenance & Asset Management Maintain IT inventory (hardware & software licenses) Ensure regular updates, antivirus protection, and data security measures End-User Support & Training Provide prompt technical support to employees across departments Assist users in troubleshooting email, ERP, printers, and basic applications Documentation & Reporting Maintain IT maintenance logs, user access records, and IT asset documentation Report system issues and escalate to external vendors when required Key Skills & Requirements: Diploma / Bachelor's degree in IT, Computer Science, or related field 2–4 years of relevant IT support/maintenance experience (preferred in manufacturing sector) Strong knowledge of Windows OS, networking fundamentals, and hardware troubleshooting Familiarity with CCTV systems, Wi-Fi routers, and basic IT security best practices Good problem-solving and interpersonal communication skills Ability to multitask and handle fieldwork within the premises Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Food provided Health insurance Leave encashment Paid time off Provident Fund Shift: Day shift Work Days: Weekend availability Work Location: In person
