IT Technician

Junior IT Technician (India Office)

Location: India (On-site Role)
Shift: Regular Working Hours

Company Name- Hoolime Technologies

Office Location- IT Park Chandigarh

Work Status- Office

Shift- Day

About the Role

We are looking for a Junior IT Technician to join our India office. The ideal candidate will provide daily support across hardware, software, and basic network troubleshooting, with a strong focus on hardware solutions. This is a great opportunity for someone with hands-on technical skills who is eager to grow their career in IT support.

Key Responsibilities

1. Hardware Support

• Setup, configure, and maintain desktops, laptops, and peripherals for office employees.
• Troubleshoot and repair hardware issues (printers, scanners, office equipment).
• Perform regular maintenance and system upgrades.
• Maintain accurate records of IT hardware inventory.
• Assist with employee onboarding/offboarding by preparing and managing hardware assets.

2. Software Support

• Install and configure operating systems and approved software.
• Provide end-user assistance for software-related issues.
• Support during software upgrades and patch installations.

3. Network Support

• Perform basic troubleshooting for LAN/Wi-Fi issues.
• Assist in maintaining network devices (switches, routers, access points).
• Provide support for VPN connections for secure access to company resources.

4. General Responsibilities

• Log IT issues and resolutions in the ticketing system.
• Follow company IT policies to ensure data security and compliance.
• Communicate effectively with employees, offering clear guidance and support.

Required Skills & Qualifications

• Diploma in Computer Hardware (minimum qualification).
• Basic understanding of networking concepts (LAN, Wi-Fi, VPN).
• Hands-on experience troubleshooting desktops, laptops, and printers.
• Familiarity with Windows OS and common software installations.
• Strong problem-solving and proactive approach to technical challenges.
• Good English communication skills (spoken and written).

Work Schedule

• Regular office hours (on-site, India office).
• Primary focus on hardware support, with additional responsibilities for software and network assistance.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance

Work Location: In person