IT Technician

About ABP:

The ABP FOOD GROUP is Europe's leading agri-food business. Over the last 35 years the Group has grown to become one of the world's leading agri-food production companies. It's our commitment to quality and our determination to surpass expectation that's earned us our market-leading position.

Position: IT Technician

Based in: ABP Lurgan, 33 Annesborough Road, Lurgan, BT67 9JD, County Armagh

Hours: 40 hours per week, Monday to Friday

flexibility required to ensure ongoing operational delivery and business requests are satisfied in line with agreed targets.

Reporting to - IT Manager

Benefits: Competitive rates of pay

Opportunities for progression

In-house and certified training opportunities

Employee discount in local businesses

Life insurance & Employee Assistance Program

On site Occupational Health and physiotherapy

About The Role:

As the IT Technician you will support the site users and office systems whilst ensuring the smooth running of all IT services. You will contribute to the development of the local IT needs for the site with leadership and direction given by the IT Manager and the Support Office IT Team.

Key Responsibilities:

Responsible for maintaining the smooth running and operation of local IT Services minimising production downtime by use of preventative measures.

Responsible for providing support of traceability systems and for factory floor based bespoke applications where appropriate.

Responsible for the day to day support of IT Services and ensure that the site has in place a secure and resilient infrastructure.

Support all IT hardware, software and production based systems within a very fast pace and constantly changing environment.

Management of Backup, Antivirus, Proxy Monitoring and Patching.

Contribute to developing and testing disaster recovery plans in line with business policy.

Maintain a list of issues and ensure that they are managed and cleared in a timely manner using our internal management systems and processes.

Commissioning of desktop and laptop hardware.

Installing and testing operating systems and software applications as advised by the Head Office Support Team.

Communicate with Head Office Support Team and other on-site department managers.

Out of hours support.

Candidate Requirements:

The successful candidate will have proven experience within an IT support background and database technologies, i.e MS SQL Server.

Be analytical with a technical skill and must be demonstrable through experience of introducing IT services.

Be proactive, dynamic, motivational, collaborative and able to deliver results in a constantly changing environment.

Be a team player with ability to be self-sufficient, you will possess strong planning and organisational skills along with the ability to be adaptable/flexible to changing business demands.