IT Support Specialist

Job Description of IT Executive

Roles & Responsibilities

• Provide support to all departments in hardware, software, and network related issues.
• Configure install and maintain IT systems, laptops & workstations.
• Ensure that there is data security enabled like two factor authentication systems.
• Keep a close watch on system performance to ensure there is optimisation of system speeds and costs.
• Ensure passwords are not breached.
• Ensure confidential information is not moved from one workstation to another.
• Report any anomalous behaviour like data theft, identity mismatch.
• Install ERP systems on the workstations.
• Suggest workflow improvements in IT processes.
• Assist Marketing Department employees.
• Any other responsibility given by management.

Technical Skills

• Strong proficiency in trouble shooting hardware and software issues.
• Experience in managing LANs, WANs, and VPNs.
• Familiarity with system installations like laptop installations.
• Knowledge of installing different operating systems-Windows, macOS, Linux.
• Must understand digital security tools like two factor authentication etc.
• Must understand Cloud Security tools.
• Knowledge of data back-ups, cloud drive handling is a big plus.
• Knowledge of latest hardware, software, and networking tools in the market.

Educational Qualifications

• Should have Diploma in Hardware & Networking and Graduation is a Plus.

Job Type: Full-time

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

• Paid time off

Work Location: In person