IT Support Specialist

Job Title: IT Support Specialist

Job Description:

We are seeking a skilled IT Support Specialist to join our team. The ideal candidate will provide technical assistance and support to our users, ensuring smooth operation of computer systems and networks.

Key Responsibilities:

- Respond to user inquiries and provide technical support via phone, email, or in-person.

- Troubleshoot hardware and software issues, including operating systems and applications.

- Install, configure, and maintain computer systems, printers, and other peripherals.

- Assist in network setup and maintenance, including troubleshooting connectivity issues.

- Document support requests and resolutions in the ticketing system.

- Provide training and guidance to users on software and hardware usage.

- Collaborate with IT team members to improve processes and enhance user experience.

- Stay updated on the latest technology trends and best practices.

Qualifications:

- Bachelor’s degree in Computer Science, Information Technology, or related field preferred.

- Proven experience in IT support or a similar role.

- Strong knowledge of computer systems, networks, and troubleshooting techniques.

- Excellent communication and interpersonal skills.

- Ability to work independently and as part of a team.

- Relevant certifications (e.g., CompTIA A+, Microsoft Certified) are a plus.

This position offers an opportunity to grow within a dynamic IT environment. If you are passionate about technology and helping others, we encourage you to apply.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person