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IT Support

0 years

0 Lacs

Kota, Rajasthan

Posted:1 day ago| Platform:

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Skills Required

English Microsoft Office 12th Pass In-person Communication skills

Work Mode

Remote

Job Type

Full Time

Job Description

● Handle inbound support calls from clients related to technical or access issues. ● Provide remote support using AnyDesk to fix or guide on system-related problems. ● Share PDFs, test papers, and study materials via email or shared folders. ● Help teachers and staff use our digital tools effectively. ● Track and maintain a log of client issues and resolutions. ● Coordinate with the internal technical/content team for escalations if required. ● Working knowledge of AnyDesk or similar remote support software. ● Comfortable with emailing, downloading/uploading files, and managing folders. ● Basic understanding of software installation, PDF tools, file sharing, etc. ● Good communication skills in English. ● Patience and a service-oriented attitude to support non-technical users. Job Types: Full-time, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Shift: Day shift Work Location: In person

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