It Support Engineer

Job Title: IT Administrator, Location: Noida, Sector-10, Company: Aash Logistics Pvt Ltd. Department: Information Technology Reports To: Operations Head / Mr. Kavyansh Giri (Director) Salary: 20,000 30,000 per month (Based on experience & skills) Job Summary: Aash Logistics Pvt. Ltd. is seeking a proactive and skilled IT Administrator to manage the day-to-day IT operations across our Head Office in Noida Sector-10 and 17+ branch locations. Our branches are located in: A. Delhi: Kamla Market, Zakhira, Bawana, Sanjay Gandhi Transport Nagar B. Haryana: Gurugram, RAI, Faridabad C. Rajasthan: Bhiwadi D. Uttar Pradesh: U.P Border, Ghaziabad, Noida, Surajpur E. Uttarakhand: Roorkee, Haridwar, Dehradun, Rudrapur, Kashipur The ideal candidate will be responsible for providing hardware and software support, configuring CCTV systems, troubleshooting printers and email issues, and conducting staff training on IT-related matters. This role is critical in ensuring the smooth and efficient technological functioning of the organization, supporting operational continuity and enhancing productivity across all locations. Key Responsibilities: A. Install, configure, and maintain CCTV cameras, DVR/NVR systems, and ensure proper video recording and playback. B. Monitor and troubleshoot CCTV-related issues including network connectivity, storage, and video quality. C. Diagnose and resolve printer/scanner issues, ensuring all peripherals function efficiently. D. Provide technical support for Microsoft Outlook – account setup, email sync, and common issues. E. Install and manage desktops, laptops, and IT equipment across departments. F. Maintain and support local network infrastructure (LAN/WAN, switches, routers). G. Provide basic IT training to staff for email usage, internet security, and internal software tools. H. Track and maintain inventory of IT assets and software licenses. I. Ensure regular data backups and implement cybersecurity measures. J. Troubleshoot logistics-related systems such as TMS, WMS, and other operational tools. K. Coordinate with external vendors for maintenance, procurement, and service support. L. Prepare regular IT performance reports and escalate issues to the Operations Head or Director when required. Required Qualifications & Skills: A. Bachelor’s degree in IT, Computer Science, or a related field. B. 2–5 years of experience in IT support, preferably in a logistics or operational setup. C. Experience in CCTV system setup, DVR/NVR configuration, and surveillance troubleshooting. D. Strong technical skills in printer support, Microsoft Outlook, and general system administration. E. Working knowledge of Windows OS, networking basics, and antivirus/firewall tools. F. Good interpersonal skills for training and support across departments. Preferred Certifications: A. CompTIA A+ / Network+ B. Microsoft Office Specialist (Outlook) C. Basic CCTV or Security Systems Training D. Cisco CCNA (optional)