Role Summary The Sales Development Representative will be responsible for identifying and qualifying prospective customers, primarily customs brokers and freight forwarders, to build a strong pipeline for our senior sales team. You will reach out to target companies, engage them in discovery conversations, and schedule introductory meetings with decision-makers. This role is ideal for someone who is detail-oriented, persuasive, and eager to grow in the global trade and logistics industry. Key Responsibilities Research target companies and contacts based on Portways ideal customer profile Conduct outbound outreach via email, phone, and LinkedIn to generate new leads Qualify inbound and outbound leads based on needs, interest, and decision-making authority Book meetings and demos for senior sales team members Maintain accurate records in CRM (HubSpot or similar) and manage follow-up cadences Collaborate with marketing to provide feedback on lead quality and campaign effectiveness Stay informed on industry trends in customs brokerage, freight forwarding, and logistics. Qualifications 12 years of experience in sales, business development, or lead generation (preferred) Strong communication skills in Englishboth written and spoken Confidence making cold calls and conducting email outreach Familiarity with CRM tools and lead research techniques Interest in global trade, logistics, or customs is a plus. About Portway Portway International and Portway India is a rapidly growing player in the global logistics and customs brokerage industry. With a strong footprint across EU, UK, Canada, and the US, we are on a mission to simplify cross-border trade for our clients. We're now expanding our sales team in India to boost our international outreach. Ready to Join Us? If you're passionate about sales, driven by results, and love connecting with global clients we’d love to hear from you!
Devops engineer We are seeking a DevOps Engineer whow have professional work experience to support our development teams in the automation, deployment, and operation of software systems. The ideal candidate will have a solid foundation in DevOps practices, cloud infrastructure, and continuous integration/continuous deployment (CI/CD) pipelines. Must have Experience with cloud platforms (e.g., AWS, Azure, Google Cloud). Strong scripting skills (e.g., Bash, Python, PowerShell). ¢ Familiarity with CI/CD tools like Jenkins, GitLab CI, CircleCI, or similar. ¢ Experience with containerization technologies (e.g., Docker, Kubernetes). ¢ Knowledge of configuration management tools (e.g., Ansible, Chef, Puppet). ¢ Strong analytical and troubleshooting skills with a proactive approach to problem-solving. ¢ Proficiency with version control systems like Git. ¢ Must have 1-3 years of experience. Good to have: ¢ Basic knowledge about backend and front end coding. ¢ Idea about how AI ML system works in products Key Responsibilities: ¢ Design, implement, and maintain CI/CD pipelines to automate the build, test, and deployment processes. ¢ Manage and provision cloud infrastructure using tools like Terraform, CloudFormation, or Ansible. ¢ Develop scripts and automation tools to streamline manual processes and improve operational efficiency ¢ Set up and manage monitoring and logging tools (e.g., Prometheus, Grafana, ELK stack) to ensure system reliability, availability, and performance. ¢ Work closely with software developers to ensure that DevOps best practices are integrated throughout the software development lifecycle. ¢ Respond to and resolve operational issues, troubleshoot production environments, and participate in on-call rotations as required. ¢ Implement security best practices and ensure compliance with industry standards. Other details ¢ Must be bachelor's degree in Computer Science, Engineering, or related field. ¢ Ready to get adjusted in dynamic environment to extend support beyond regular hours in peak seasons, new product development, new customs onboarding and similar cases. ¢ Excellent problem-solving and analytical skills. ¢ Ability to work effectively both independently and as part of a team. ¢ Excellent communication and interpersonal skills. ¢ Experience with Agile/Scrum methodologies You will get: ¢ Attractive package as per industry norms. ¢ Health benefits to you and your family. ¢ Flexible working. ¢ Opportunity to grow by compensation, learnings and career.
Content Writer & Social Media Coordinator Location: Noida, India (In-Office) Employment Type: Full-Time About Us We are a global trade services and technology company providing expert solutions to customs brokers, freight forwarders, and logistics companies worldwide. Our team supports the industry with innovative technology, operational excellence, and high-quality content that engages our audience and builds our brand presence. We are seeking a talented Content Writer & Social Media Coordinator to join our growing marketing team. This role will create impactful content for digital channels, manage our social media presence, and support marketing campaigns that strengthen our position in the market. Key Responsibilities Content Writing: - Create compelling, well-structured content for blogs, articles, website pages, and marketing materials. - Write clear, concise, and engaging copy tailored to different audiences, especially in the logistics, global trade, and technology sectors. - Conduct research on industry trends and integrate findings into high-value content pieces. - Proofread and edit materials to ensure accuracy, clarity, and brand consistency. Social Media Management: - Develop, schedule, and publish engaging posts across platforms such as LinkedIn, Facebook, X (Twitter), and Instagram. - Monitor engagement, respond to comments/messages, and grow the online community. - Work with the marketing team to create social media campaigns aligned with business goals. - Track analytics and prepare reports to optimize performance. Collaboration: - Work closely with marketing, sales, and operations teams to align messaging with business objectives. - Coordinate with graphic designers for visuals to accompany content. - Support in creating presentations, newsletters, and other marketing collateral. Qualifications & Skills - Bachelors degree in Communications, Journalism, Marketing, English, or a related field. - 2+ years of experience in content writing, copywriting, Email writing and social media management in SaaS product company or in IT product company. - Experience in IT product launch to scale will added advantage - Excellent command of written and spoken English. - Strong understanding of social media best practices and emerging trends. - Ability to research complex topics and present them in an engaging, easy-to-understand manner. - Basic familiarity with SEO and keyword optimization. - Proficiency with tools like zoho, outreached, Canva, Google Workspace/ Analytics, and social media scheduling platforms. Preferred Experience - Exposure to logistics, global trade, technology, or related industries. - Experience writing for a B2B audience. - Knowledge of LinkedIn marketing and analytics. What We Offer - Competitive salary package. - A dynamic, growth-oriented environment with opportunities for skill development. - The chance to work with a global team impacting international trade.
Role Summary The Sales Development Representative will be responsible for identifying and qualifying prospective customers, primarily customs brokers and freight forwarders, to build a strong pipeline for our senior sales team. You will reach out to target companies, engage them in discovery conversations, and schedule introductory meetings with decision-makers. This role is ideal for someone who is detail-oriented, persuasive, and eager to grow in the global trade and logistics industry. Key Responsibilities Research target companies and contacts based on Portways ideal customer profile Conduct outbound outreach via email, phone, and LinkedIn to generate new leads Qualify inbound and outbound leads based on needs, interest, and decision-making authority Book meetings and demos for senior sales team members Maintain accurate records in CRM (HubSpot or similar) and manage follow-up cadences Collaborate with marketing to provide feedback on lead quality and campaign effectiveness Stay informed on industry trends in customs brokerage, freight forwarding, and logistics Qualifications 1–2 years of experience in sales, business development, or lead generation (preferred) Strong communication skills in English—both written and spoken Confidence making cold calls and conducting email outreach Familiarity with CRM tools and lead research techniques Interest in global trade, logistics, or customs is a plus
IT Support Engineer Key Responsibilities Installing and configuring computer systems, software, and peripheral devices. Responding to user support requests via phone, email, or remote access tools. Diagnosing and resolving hardware, software, and networking problems. Managing user accounts, access permissions, and onboarding/offboarding processes. Supporting enterprise environments including Windows, macOS, Microsoft 365, Active Directory, and cloud platforms. Documenting incidents, maintaining technical records, and updating knowledge bases. Required Skills and Qualifications Bachelors degree in Information Technology, Computer Science, or related field (preferred). 13 years of experience in IT support or help desk roles. Proficiency with operating systems (Windows 10/11, macOS), Office 365, and networking fundamentals. Familiarity with ticketing systems, remote support tools, and endpoint management. Strong troubleshooting, communication, and customer service skills. Role may require on-site presence and work outside standard hours (24x7 Rotational Shift) Fast-paced environment requiring multitasking and adaptability
Carrier Procurement Job description and responsibilities 1: Procure and negotiate rate proposals – Ad hoc and RFPs • Understand market price and establish lane rates for sales and ops team • Source, negotiate, and grow current and future carriers network capacity to land more business • Stay competitive by continue procuring and developing small carriers (less than 5 trucks) or super owner operators • Negotiate, set up and manage carrier contracts and service agreements for contractual business • find backup carriers for niche lanes and set up carrier for complex project • Identify carriers and cross-docks that fit our client’s network requirements. • Work with management team to periodically review and update carrier SOPs including contract renewal, cost negotiation, fuel adjustment • support operation team and sales team to build or expand carrier base for new business model, and design cost effective solutions for customers • Sharpen your negotiation and customer service skills alongside your Carrier Sales team and manager. • Prepare mutual-benefit contract and freight rate for customer if needed • Continually improve team profitability based on cost analysis 2: Maintain carrier profiles and develop relationship • Maintain internal carrier google sheet, understand market rates, areas of fraud, compile carrier list • Monitor and evaluate carrier performance and safety compliance, provide regular feedback for quality assurance • Establish, build, and maintain professional, long-lasting business relationships with carriers • Document, track and review carrier issues and concerns, prepare action plans to avoid repetitive problems Ensuring the grow and satisfaction from our loyal carriers • measured on KPIs like on-time deliveries and proactive tracking • Focus on building new relationships with carrier partners across Mexico-US-Canada border 3: Carrier Contracts and Vetting • Help address potential issues, Including periodically review unbilled invoices, loss loads, non-freight loads and revised invoices • Follow established procedures and protocol in carrier setup ensuring carrier have active authorities, COI, documents etc. • Monitor, address, notify, and avoid Double brokerage Other daily duties required Section Two: General Information Market Understanding and Negotiating Skills – Understand the operational and financial dynamics of brokerage and asset-light business. Clearly and convincingly articulate our client’s and carrier’s value proposition. Understand key negotiating points and work effectively to secure favorable terms. Self-Management, Motivation and Persistence – Demonstrate initiative, goal orientation and accomplishment, organization, knack for overcoming obstacles and achieving ever-increasing levels of performance and results. Be responsible and accountable. Deal effectively with pressure and recover quickly from setbacks. Relationship Building – Research, evaluate, develop, and secure relationships necessary for the operation of our carrier network. Develop professional, lasting relationships based on mutual understanding, trust and shared accountability. Communication Skills –
Maintenance & Vendor Data Coordinator Location: Noida Shift: Night Shift Company: Portway Solutions India Pvt. Ltd. About the Role Portway is hiring a Maintenance & Vendor Data Coordinator to support our Canadian logistics and fleet operations. This role involves accurate data entry, invoice processing, vendor coordination, and maintenance-related documentation. You will work closely with vendors, internal teams, and branch contacts to ensure all maintenance, rental, and lease activities are recorded and reconciled properly. 1. Data Entry & Documentation Enter all maintenance, rental, and lease documents/invoices into the system accurately and on time. Record labour, parts, and services for each work order. • Create new parts in the system using the correct VMRS codes. • Scrutinize invoices to ensure correct billing entity, relevant parts, and appropriate labour charges. Daily indexing of all documents for seamless records management. 2. Vendor Coordination & Reconciliation Perform monthly vendor statement reconciliation. • Communicate with vendors (verbal & written) to request missing invoices and resolve short/overpayments. Follow up on open Purchase Orders (POs) with branches and vendors as per weekly KPIs. 3. Rental & FSL Unit Management Set up rental units in the system, including all associated costs. • Run monthly templates for rental units and Full Service Lease (FSL) units. • Process and create accruals for FSL fixed charges . 4. Additional Tasks Process warranty invoices and ensure correct documentation. • Support internal departments with maintenance-related queries. • Perform other operational and administrative tasks as assigned.
IT Support Engineer Key Responsibilities Installing and configuring computer systems, software, and peripheral devices. Responding to user support requests via phone, email, or remote access tools. Diagnosing and resolving hardware, software, and networking problems. Managing user accounts, access permissions, and onboarding/offboarding processes. Supporting enterprise environments including Windows, macOS, Microsoft 365, Active Directory, and cloud platforms. Documenting incidents, maintaining technical records, and updating knowledge bases. Required Skills and Qualifications Bachelors degree in Information Technology, Computer Science, or related field (preferred). 2- 4 years of experience in IT support or help desk roles. Proficiency with operating systems (Windows 10/11, macOS), Office 365, and networking fundamentals. Familiarity with ticketing systems, remote support tools, and endpoint management. Strong troubleshooting, communication, and customer service skills. Role may require on-site presence and work outside standard hours (24x7 Rotational Shift) Fast-paced environment requiring multitasking and adaptability
44 Job Description: Fleet Maintenance Administrator ( Night Shift) Position Overview The Fleet Maintenance Administrator is responsible for supporting the end-to-end maintenance operations of the fleet by ensuring accurate documentation, timely data entry, vendor coordination, driver support, and smooth administrative processes. This role acts as a central point of communication between drivers, vendors, maintenance teams, and internal departments to ensure safe, compliant, and efficient fleet operations. Key Responsibilities Maintenance & Data Administration Accurately enter all maintenance, rental, lease, and service-related documents into the system in a timely manner. Review and verify invoices to ensure the correct company is billed and that all charges are appropriate for the work performed. Carry out daily document indexing and maintain organized digital records. Process warranty invoices and ensure correct coding. Set up rental units in the system, accurately capturing all associated costs. Run monthly templates for rental and FSL units and assist in creating accruals for FSL fixed charges. Review weekly KPIs for open POs and coordinate follow-ups with vendors and branch locations. Vendor & Financial Coordination Reconcile monthly vendor statements; communicate with vendors to request missing invoices and resolve overpayments/short payments. Maintain strong relationships with external service providers and ensure timely resolution of billing discrepancies. Driver & On-Road Support Serve as the first point of contact for driver calls related to breakdowns, repairs, or on-road emergencies. Coordinate on-road assistance, service providers, mobile mechanics, or towing vendors to minimize downtime. Track and monitor breakdown cases until closure, ensuring updates are communicated to drivers and internal teams. Maintain logs of roadside incidents, service delays, and repeat issues for analysis. Provide drivers with guidance regarding scheduled maintenance, repair approvals, and compliance requirements. Assist with driver communication related to planned maintenance, truck availability, and downtime scheduling. Operations Support & Coordination Liaise with fleet supervisors, dispatch, and maintenance teams to ensure timely scheduling of preventive maintenance and repairs. Maintain updated fleet availability reports and support outage planning. Assist in resolving documentation or system-related issues for internal departments. Support compliance by ensuring maintenance records meet audit and regulatory requirements. Perform additional duties as assigned. Who You Are: Excellent verbal and written communication skills. Transportation or fleet maintenance experience is an asset. Proficient using Excel and capable of working with maintenance or accounting systems. Background in accounting or invoice processing will be an added advantage. Ability to successfully pass a criminal background check. Strong problem-solving skills with the ability to handle urgent, on-road operational situations. High attention to detail, time management, and multi-tasking abilities.