IT Principal Consultant

Job Description

Lead and participate in Oracle Fusion implementations, support and upgrade. Act as the first point of contact for functional queries from end-users. Troubleshoot and resolve functional issues in Oracle Fusion Projects. Perform root cause analysis and provide long-term solutions for recurring issues. Collaborate with technical teams to develop integrations and extensions to Oracle Fusion ERP. Coordinate with technical teams for issues requiring development or configuration changes. Provide guidance on best practices and effective use of Oracle Fusion Projects features. Conduct training sessions or create training materials for users. Evaluate and document change requests or enhancements. Collaborate with stakeholders to prioritize and implement approved changes. Perform configuration changes in Oracle Fusion Projects based on business needs. Conduct system testing for patches, upgrades, or configuration changes. Support User Acceptance Testing (UAT) by preparing test cases and assisting end-users. Monitor integrations between Oracle Fusion Projects and other modules. Resolve data flow or integration issues. Work with other functional analysts to resolve cross-module issues. Liaise with Oracle Support for unresolved issues or service requests. Maintain comprehensive documentation of processes, configurations, and solutions. Monitor system performance and usage to identify improvement opportunities. Validate functionality after system upgrades or patches. Identify and recommend opportunities for process improvements or automation. Stay updated on new Oracle Fusion features and recommend their adoption if beneficial. Stay up to date with the latest Oracle ERP releases and features including AI initiatives. Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features - and use this learning to deliver value to customers on a daily basis. Create and maintain appropriate documentation for architecture, design, implementation, support and test activities. # Personal Attributes: 1. Self-driven and result oriented 2. Strong problem-solving/analytical skills 3. Strong customer support and relation skills 4. Effective communication (verbal and written) 5. Focus on relationships (internal and external) 6. Strong willingness to learn new things and share them with others 7. Influencing/negotiating 8. Team player 9. Customer focused 10. Confident and decisive 11. Values Expertise (maintaining professional expertise in own discipline) 12. Enthusiasm 13. Flexibility 14. Organizational skills 15. Values and enjoys coaching/knowledge transfer ability 16. Values and enjoys teaching technical courses