IT - Manager/Sr.Manager

7 - 12 years

10 - 12 Lacs

Mumbai Mumbai (All Areas)

Posted:1 month ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

the the Roles and Responsibilities:

1. IT Infrastructure & Network Management

  • Manage and maintain office IT infrastructure (servers, LAN/WAN, routers, firewalls, printers, CCTV, etc.)
  • Oversee system performance, reliability, and capacity planning across all sites.
  • Ensure data backups, storage, and disaster recovery systems are in place and tested.

2. Software & Application Management

  • Implement, upgrade, and maintain real estate-specific ERP, CRM, document management systems, etc.
  • Collaborate with business teams to deploy tools for project management, sales, leasing, and finance.
  • Evaluate and manage third-party vendor relationships for application support.

3. Cybersecurity & Data Protection

  • Define and enforce cybersecurity policies, access controls, and data protection protocols.
  • Monitor systems for vulnerabilities, breaches, and ensure antivirus/endpoint protection is updated.
  • Conduct security audits and awareness training for users.

4. End-User Support & IT Helpdesk

  • Supervise IT support staff to ensure timely resolution of hardware/software/user issues.
  • Manage a helpdesk ticketing system to track and report issue trends.
  • Ensure minimum downtime and prompt onboarding of new employees with required IT tools.

5. Strategic IT Planning & Budgeting

  • Identify opportunities for technology upgrades to improve operational efficiency
  • Develop and monitor IT budgets for hardware, software, licensing, and services.
  • Evaluate emerging technologies (cloud, automation, analytics) relevant to real estate operations.

6. Compliance & Documentation

  • Ensure IT practices comply with internal policies and external regulations (e.g., RERA, ISO).
  • Maintain up-to-date IT asset register, licenses, SOPs, and vendor contracts.


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