IT Manager

Job Summary:

We are looking for a dynamic and experienced IT Manager to lead our IT infrastructure and support operations. The ideal candidate should have 7 to 10 years of relevant experience managing IT teams, networks, security, and end-user support in a 24x7 environment. The role involves working in rotational shifts to ensure smooth IT operations and high availability of systems.

Key Responsibilities:

• Manage and lead the IT team to ensure seamless operation of all IT systems, networks, and support services.
• Oversee installation, configuration, and maintenance of hardware, software, and network infrastructure.
• Monitor system performance and proactively address potential issues to minimize downtime.
• Ensure data security, backup, and recovery systems are in place and tested regularly.
• Coordinate with other departments to understand and fulfill their IT requirements.
• Implement and maintain IT policies, procedures, and best practices.
• Vendor management for IT equipment, software licensing, and support services.
• Maintain documentation of IT assets, configurations, and processes.
• Provide technical support and training to internal users as needed.
• Ensure compliance with IT standards and data privacy regulations.
• Be available for rotational shifts, including weekends or holidays as required for business continuity.

Key Skills & Requirements:

• Bachelor's degree in Information Technology, Computer Science, or a related field (Master’s preferred).
• 7 to 10 years of proven experience in IT management or similar role.
• Strong knowledge of IT infrastructure, networks, cloud services, security protocols, and system administration.
• Experience in managing IT helpdesk/support services.
• Ability to lead and motivate a team in a fast-paced, multi-shift environment.
• Excellent troubleshooting, communication, and documentation skills.
• Certifications like ITIL, CCNA, MCSA, or similar are a plus.
• Willingness to work in rotational shifts and provide on-call support when necessary.

Salary: As per industry standards
Joining: Immediate joiners preferred

Job Type: Full-time

Pay: ₹800,000.00 - ₹1,000,000.00 per year

Schedule:

• Monday to Friday
• Rotational shift

Supplemental Pay:

• Yearly bonus

Experience:

• IT management: 6 years (Required)

Language:

• English (Required)

Work Location: In person