IT Manager

Job Summary

Duties Essential Functions

• Manage the day to day activities of the information technology function, plan and organize work
  

• Monitor the performance of the software and maintain a log book of performance report.
• Understand all standards and customized features and functions of the hotel front office systems,
  

• Control the key/lock for computer room and ensure that the computer room fire protection,
  

• Control all user IDs, passwords, and security parameters.
• Establish documents, test, and communicate appropriate emergency procedures to follow when
  

• Perform other duties as assigned.
• Work closely with the Engineering department to ensure the proper maintenance of all in-room
  

Additional Job Duties

• Manager on duty shifts as needed.
• Special projects as assigned by management or ownership.
  

Job Requirements Required

• Bachelor’s degree in fields related to information technology from accredited four-year college or
  

• A+ Certification or equivalent experience.
• CCNE Certification or equivalent experience.
• Good command of the English language, both verbal and written.
• Fluent in a variety of software and hardware programs with recent training and experience.
• Experience with EPABX / phone systems, Wi-Fi hardware, IDS software and hardware as well as
  

• Ability to work in a variety of environments and to stand, walk, and climb as needed.
• Must be on call, able to work nights, holidays and weekends as needed.
  

Preferred

• Advanced degree in information technology highly preferred.
• Previous experience in hotel or hospitality related information technology.
• Knowledge of PMS like IDS, WinHMS, Opera