IT Intern

Key Responsibilities

• Assist in setting up and configuring desktops, laptops, and other hardware.
• Provide first-level technical support to end users (hardware, software, network).
• Install, update, and maintain software and operating systems.
• Assist in maintaining inventory of IT assets and performing audits.
• Monitor IT systems for performance issues or outages and report them accordingly.
• Support routine maintenance of network, printers, and shared drives.
• Document technical processes and update knowledge base articles.
• Assist in onboarding/offboarding activities (email setup, asset handover, etc.).
• Maintain confidentiality and comply with IT and security policies.
  

Requirements

• Currently pursuing or recently completed a degree in Computer Science, ECE ,IT, or related field.
• Basic understanding of Windows/Mac OS, MS Office, CCNA and other networking concepts.
• Willing to work in rotational shifts.
• Familiarity with troubleshooting hardware and software issues.
• Eagerness to learn and adapt in a fast-paced environment.
• Good communication and interpersonal skills.
• Ability to work independently and as part of a team.