Roles and Responsibilities Source candidates through various channels such as job boards, social media, employee referrals, etc. Screen resumes and conduct initial phone or video interviews to assess candidate fitment for open positions. Coordinate with hiring managers to understand their requirements and provide them with qualified candidates. Maintain accurate records of candidate interactions, including application tracking systems (ATS) like Fieldglass or similar tools. Stay up-to-date on industry trends and best practices in US IT recruitment to improve sourcing strategies. Desired Candidate Profile 0-2 years of experience in US IT staffing or recruitment management. Strong communication skills in English; ability to communicate effectively with clients and internal stakeholders. Proficiency in using ATS software like Fieldglass or similar tools; knowledge of other relevant platforms an added advantage. Ability to work independently from home office environment; flexible schedule required.

Job Description: Leads development and implementation processes for the organizations IT systems and department. Develops and implements business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss. Establishes efficiency and efficacy standards, providing recommendations for improvement of IT infrastructure. Analyzes IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs. Oversees security of systems, networks, and enterprise information. Facilitates IT security audits or investigations. Develops and maintains relationships with external IT vendors and service providers. Coordinates multisite IT systems via enterprise resource planning (ERP). Performs other related duties as assigned. Manage & support IT compliance, governance and certification. Cost analysis report for management reviews and plan of optimization. Learning and development plan for IT team for growth and support perspective. Review and revision on best practices for best IT service//e delivery. Support and participates in assigned organizational strategy. Implement various project – Onetime or long term based on management direction for vTech Evolve IT services. Hires and trains IT staff. Schedules, organizes, and assigns projects to members of the IT team. Conducts performance evaluations that are timely and constructive. Handles discipline and termination of employees as needed and in accordance with company policy. Required Skills: Excellent verbal and written communication skills. Proficient in latest technology for IT systems and management including cloud, network, servers, programming languages (basic) Good knowledge on Enterprise SaaS application, Active Directory, Virtualization platforms, AWS/Azure Cloud platform Ability to provide solution write up and architecture to business development team for our IT services. Good on presentation skills. Good knowledge on VoIP and UCaaS platform. Proficient in Microsoft Office Suite or related software. Excellent organizational skills and attention to detail. Excellent analytical and management skills. Excellent interpersonal skills. Through understanding of IT and practical applications to support the company’s goals.

Shift Timings : 6:30 PM IST to 3:30 AM IST (US Time Zone Support) Roles and Responsibilities: Conduct comprehensive market research and evaluate competitive landscapes to support BD strategies. Justify brand selections with data-driven reasoning in alignment with Federal agency guidelines. Apply appropriate research methodologies and frameworks for actionable insights. Support proposal development with relevant market and competitive intelligence. Build and maintain connections with Federal Points of Contact (POCs) through LinkedIn and social media . Required Skills: Strong prioritization , punctuality , and time management . Proficiency in market research tools , Google search techniques , and social media marketing . Solid understanding of the 5 Ps People, Price, Past Performances, Partners, Pain Points. Strong LinkedIn networking capabilities. Excellent communication , writing , research , and analytical skills Preferred candidate profile : MBA Marketing

Key Responsibilities:IT Support & Troubleshooting: Assist in diagnosing and resolving IT-related issues for end-users, including hardware malfunctions, software errors, and network connectivity problems. Provide first-level support for commonly used applications such as Microsoft 365, VPN, and remote desktop tools. Document, escalate, and track IT incidents through the Service Management, ensuring timely resolution. User Onboarding & Access Management: Support IT onboarding for new employees by setting up Active Directory accounts, Office 365 profiles, and other enterprise applications. Assist in managing user permissions, email configurations, and software access based on role-specific requirements. System & Infrastructure Support: Gain hands-on experience with Virtual Desktop assignments, ensuring smooth provisioning and troubleshooting performance issues. Assist in monitoring and maintaining IT infrastructure, including desktops, laptops, printers, and network devices. Support IT security initiatives, including endpoint protection, system updates, and compliance checks. IT Asset & Inventory Management: Assist in tracking and managing IT assets, including hardware allocation, software licensing, and maintaining inventory records. Support procurement and deployment processes for new IT equipment and ensure proper asset tagging and documentation. Help coordinate repairs, upgrades, and maintenance activities with vendors and internal teams. Collaboration on IT Projects & Process Improvements: Work alongside senior IT team members on infrastructure upgrades, security enhancements, and process automation initiatives. Participate in IT-related audits, risk assessments, and policy reviews to strengthen security and compliance measures. Identify areas for improvement in IT support processes and contribute to efficiency-driven solutions. IT Documentation & Knowledge Base: Contribute to IT documentation by updating knowledge base articles, troubleshooting guides, and process manuals. Maintain accurate records of IT incidents, resolutions, and best practices for future reference. Assist in user training sessions on basic IT policies, security awareness, and self-service troubleshooting techniques. Exposure to IT Service Management (ITSM): Learn to manage IT service requests, incidents, and change requests through Service Management. Assist in categorizing and prioritizing tickets to ensure prompt resolution and minimal downtime for users. Gain experience in IT governance frameworks and industry best practices for service management.

Roles and Responsibilities Source candidates through various channels such as job boards, social media, employee referrals, etc. Screen resumes and conduct initial phone or video interviews to assess candidate fitment for open positions. Coordinate with hiring managers to understand their requirements and provide them with qualified candidates. Maintain accurate records of candidate interactions, including application tracking systems (ATS) like Fieldglass or similar tools. Stay up-to-date on industry trends and best practices in US IT recruitment to improve sourcing strategies. Desired Candidate Profile 0-2 years of experience in US IT staffing or recruitment management. Strong communication skills in English; ability to communicate effectively with clients and internal stakeholders. Proficiency in using ATS software like Fieldglass or similar tools; knowledge of other relevant platforms an added advantage. Ability to work independently from home office environment; flexible schedule required.