IT Infrastructure Analyst

Our client is undergoing a major digital transformation, driven by significant investments in cutting-edge technologies such as real-time data capture, Big Data platforms, in-memory databases, advanced analytical engines, and elastic search capabilities. A strong emphasis is also being placed on mobility, with most enterprise applications being transitioned into mobile platforms.

Additionally, IT Infrastructure Analyst has emerged as a core initiative, revolutionizing how IT solutions are developed, deployed, and managed enhancing both speed and scalability.

As this transformation unfolds, there is a growing demand for skilled, motivated professionals eager to contribute, learn, and grow. At Interspence, we are committed to building a team of forward-thinking individuals ready to embrace innovation and redefine what s possible through technology.

Position Summary:

The IT Infrastructure Analyst is responsible for providing production support and working on assigned technical initiatives in an efficient/effective manner. This includes alerts being received through escalations from the monitoring team, through automated email alerts, and end-user escalations. The IT Infrastructure Analyst is expected to attend to all issues and either resolve them in a timely manner within the prescribed SLA (if doable) or escalate to Tier 3 for resolution. The IT Infrastructure Analyst will also have to liaison with other 3rd parties (hardware vendors, data center staff, product support, etc.) to coordinate the resolution of incidents and alerts.

Key Responsibilities:

• Proactively deploy and maintain multiple virtual machines and containers to ensure 24x7x365 uptime.
• Maintain best practices on managing systems and services across all environments.
• Fault finding, analysis and of logging information for reporting of performance exceptions.
• Proactively monitoring system performance and capacity planning.
• Manage, coordinate, and implement software upgrades, patches, hot fixes.
• Create and modify scripts or applications to perform tasks.
• Collaborate with other teams and team members to effectively support and manage various systems.

• Bsc.IT / B. E / BCA / B.Tech

Preferred Skills: (Must have)

• 4+ years experience in Windows/Linux administration and management.
• In depth knowledge of Windows server.
• Good knowledge of Windows server.
• In depth knowledge of VMWare and Kubernetes.
• Experience in managing VMWare and Kubernetes environments including installation and upgrades.
• Solid knowledge of Active Directory, DNS, DHCP, LDAP and SNMP.
• Good knowledge of networking.
• Strong problem solving and communication skills.
• Good learner and able to pick up new technology quickly.

• Experience and familiarity with storage solutions.
• Experience and familiarity with automation tools