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Hilton Hotels
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IT Executive

IT Executive

Hilton Hotels

0 - 1 years

2 - 3 Lacs

Jaipur

Posted:15 hours ago| Platform:

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Skills Required

Supervisor Hospitality Interpersonal skills Hotel management Disaster recovery IT support MS Office Operations Information technology Auditing

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Information Systems Supervisor is responsible for the implementation of Information Technology in the hotel in accordance with Hilton s strategies and priorities as well as measuring Information Technology costs, benefits and performance in the hotel and providing this information to hotel management and the Regional Information Systems Manager.

What will I be doing?

As the Information Systems Supervisor, you will be responsible for performing the following tasks to the highest standards:

Assist superior to maintain hotel software and hardware.

Solve technical and operational problems according to user reports.

Follow the instructions of the Information Systems Manager for computer technical hardware and software operations.

Perform any other reasonable duties and duties as assigned.

Ensure that any system user permission has been authorized before opening, monthly audit user use report, ensure that it has been used correctly.

Solve guest IT questions with minimum risk and improve guest satisfaction according to defined criteria.

Ensure ownership of all hotel data and ensure that data is backed up in a timely manner.

Provide IT support to other Hilton hotels as required and conduct IT cross-training with other hotels.

Ensure that the security of hotel data is consistent with stated standards and best practices.

Access controls are consistent with stated standards and best practices to ensure room access registration and safety.

Complete disaster recovery drills regularly to familiarize operational departments with manual bookkeeping procedures.

Identify, evaluate and implement local solutions to the extent agreed by the Regional Deputy General Manager of Information Technology.

Adhere to hotel safety policies, emergency rules and procedures.

What are we looking for?

An Information Systems Supervisor serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the

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Hilton Hotels

Hospitality

McLean

173,000 Employees

97 Jobs

Key People

Christopher J. Nassetta

President & CEO
Kevin Jacobs

Chief Financial Officer
Matt Schuyler

Chief Brand Officer
Julie Cassetina

Chief Human Resources Officer
David McIntosh

Executive Vice President, Global Operations

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IT Executive