Assistant Manager (Operations- Voice process) (International BPO) Job Description: • Assistant Manager: - Handle the International BPO Sale process. (Sales background Must) • Responsible for managing the entire customer base registered in the region and increasing revenue per customer, reducing revenue leakages, ensure high customer satisfaction level. • Problem solving skills to quickly ascertain a situation and be decisive in solving it - Time management to meet production deadlines and shipment to the internal customers. • Communicating courteously with customers by telephone, email, and letter. - Handling customer complaints or any major incidents, such as a security issue or an irate customer. Roles and Responsibilities: • Candidates should have experience of Manager under Sales/KPIs • Ability to perform multi tasks and adjust quickly in short time frames. • Demonstrated ability to work effectively either as an individual or member of a team and relate effectively with staff on all levels. • Give timely and real time feedback with a view towards improving Operational and individual efficiency. • Knowledge of operational processes, logical thinking, reporting and analysis. • Provide feedback, training sessions and other team development exercises. Desired Candidate Profile: • Candidate must be comfortable working in night shifts and working from office. • Must possess strong communication, interpersonal, Sales experience and influencing skills. • Must be analytical and detail oriented. • Should have handled a team of 4-5 TLs. • Candidate must be comfortable working in night shifts and working from office. Perks & Benefits: Incentives- Monthly Benefits of Insurance Attendance Bonus Loyalty Bonus 5 Working Days US Shifts Connect HR :9967718747 HR email :hr@brocussolutions.com CTC: 6 LPA Show more Show less
Profile – Experience Associate. (CSR) • The opening is for an International Call center (US Shift) • Candidate must be comfortable to work in night shift. • Must have excellent communication and skills to handle sales and customer service work. • Candidates need pitching skills to achieve sales targets. • Should have worked with any international BPO for more than 6 months. • Fresher also comfortable but should have excellent communication in English. Desired Candidate Profile • Qualification HSC Pass and above • Comfortable to work in night shifts and must have go getter attitude towards work. • Must have excellent communication and sales skills. Perks & Benefits: • Incentives- Daily & Monthly • Benefit of Accidental Insurance. • Attendance Bonus • 5 Working Days • Fixed Night Shift Location: Sanpada, Navi Mumbai HR Emma-8433771532 Show more Show less
Company Description BROCUS IT SOLUTIONS PVT LTD is one of the leading providers of BPO services located in Navi Mumbai. We specialize in delivering customized, cost-effective solutions to streamline the administrative back-office functions of major companies. Leveraging India's vast pool of English-speaking talent, our services include SEO, Marketing, and Support, aimed at enhancing business processes and workflow efficiency. Role Description This is a full-time, on-site role based in Navi Mumbai for an HR Manager – International BPO. The HR Manager will be responsible for overseeing the recruitment process, employee relations, talent management, compliance with international regulations, and employee engagement initiatives. Day-to-day tasks include managing HR policies, coordinating with different departments, and maintaining an efficient work environment. Qualifications Experience in recruitment, talent management, and employee relations Proficiency in HR policies, workforce planning, and regulatory compliance Strong communication, interpersonal, and negotiation skills Ability to manage and lead HR functions in a fast-paced BPO environment Proven ability to work in an international setting and handle diverse teams Bachelor’s degree in human resources, Business Administration, or related field Minimum 5 years of HR experience, with at least 2–3 years in an International BPO setup Proven track record in bulk recruitment , especially for international processes Strong leadership, decision-making, and team-driving capabilities Ability to work under pressure and stretch as needed to meet hiring goals Proficiency in MS Office, HR tools, and recruitment platforms Key Responsibilities: Talent Acquisition & Workforce Planning: Lead high-volume hiring for international voice/non-voice processes Develop and execute recruitment strategies to meet business demands Build sourcing pipelines and manage vendor coordination when needed Ensure TAT and quality of hiring remains consistently high Team Leadership & HR Operations: Lead, train, and motivate a team of recruiters and HR executives Monitor and improve team performance through clear KPIs and mentoring Oversee HR operations, including onboarding, documentation, and employee records Employee Engagement & Culture Building: Design and drive employee engagement programs aligned with international BPO culture Act as a bridge between employees and management to foster a positive work environment Handle grievance redressal with maturity and confidentiality Performance Management: Coordinate the performance appraisal cycle and feedback process Identify underperformance issues and assist in performance improvement plans Compliance & Administration: Ensure compliance with local labor laws and international HR standards Maintain HR MIS, audit readiness, and statutory documentation Preferred Attributes: Hands-on approach with a "get-it-done" attitude Willingness to work in fast-paced, target-driven environments Flexible with work timings if required to align with global operations SALARY RANGE : 5 Lacs LPA to 6 Lacs LPA Show more Show less
We are seeking a highly motivated and results-driven Sales Team Leader to manage and drive performance in our international BPO’s. The ideal candidate will be responsible for coaching and mentoring a team of sales agents, optimizing conversions, and ensuring sales targets are met. 1. Roles and Responsibilities: · Candidates should have experience of Team Handling/Sales/KPIs. · Drive high conversion rates for both inbound and outbound sales. · Implement sales strategies to overcome objections and close deals effectively. · Analyse sales trends and take corrective actions to improve performance. · Demonstrated ability to work effectively either as an individual or member of a team and relate effectively with staff on all levels. · Knowledge of operational processes, logical thinking, reporting and analysis. · Making daily & monthly reports maintain the SLAs of team. 2)Required Skills: · At least 1 year of experience as a Team Leader in Sales (INTERNATIONAL BPO MUST). · Strong understanding of sales techniques, objection handling, and closing strategies . · Excellent communication and interpersonal skills.Must be analytical and detail oriented. · should have handled a team of 15-20 FTEs. · Ability to coach, mentor, and drive performance in a high-pressure environment. · Experience working with CRM tools and sales reporting 3 )Perks & Benefits: · Performance-based incentives · Benefits of Insurance · Exciting and dynamic work environment · Attendance Bonus 5 Working Days US Shifts CALL HR:9967718747 CTC:5.5 LPA
Team Leader - International Voice Process. We are seeking a highly motivated and results-driven Sales Team Leader to manage and drive performance in our international BPO’s US home security process. The ideal candidate will be responsible for coaching and mentoring a team of sales agents, optimizing conversions, and ensuring sales targets are met. 1. Roles and Responsibilities: • Candidates should have experience of Team Handling/Sales/KPIs . • Drive high conversion rates for both inbound and outbound sales. • Implement sales strategies to overcome objections and close deals effectively. • Analyse sales trends and take corrective actions to improve performance. • Demonstrated ability to work effectively either as an individual or member of a team and relate effectively with staff on all levels. • Knowledge of operational processes, logical thinking, reporting and analysis. • Making daily & monthly reports maintain the SLAs of team. 2)Required Skills: • At least 1 year of experience as a Team Leader in Sales (INTERNATIONAL BPO MUST). • Strong understanding of sales techniques, objection handling, and closing strategies. • Excellent communication and interpersonal skills.Must be analytical and detail oriented. • should have handled a team of 15-20 FTEs • Ability to coach, mentor, and drive performance in a high-pressure environment. • Experience working with CRM tools and sales reporting. 3)Perks & Benefits: • Performance-based incentives • Benefits of Insurance • Exciting and dynamic work environment • Attendance Bonus • 5 Working Days • US Shifts 4) Location : Sanpada,Navi Mumbai , Maharashtra
As an Experience Associate in this International Call center with US Shift, you will be required to work comfortably in night shifts. Your primary responsibilities will include handling sales and customer service work, using your excellent communication skills to achieve sales targets. It is essential that you have prior experience of working in any international BPO for more than 6 months. However, freshers are also welcome if they possess excellent English communication skills. The ideal candidate for this role should be an HSC Pass or above, willing to work night shifts with a proactive attitude towards work. You must have outstanding communication and sales skills to excel in this position. In this role, you can look forward to benefits such as daily and monthly incentives, accidental insurance coverage, attendance bonus, a 5-day work week, and a fixed night shift schedule. Location: Sanpada, Navi Mumbai.,
We are seeking a highly motivated and results-driven Sales Team Leader to manage and drive performance in our international BPO’s. The ideal candidate will be responsible for coaching and mentoring a team of sales agents, optimizing conversions, and ensuring sales targets are met. 1. Roles and Responsibilities: • Candidates should have experience of Team Handling/Sales/KPIs. • Drive high conversion rates for both inbound and outbound sales. • Implement sales strategies to overcome objections and close deals effectively. • Analyse sales trends and take corrective actions to improve performance. • Demonstrated ability to work effectively either as an individual or member of a team and relate effectively with staff on all levels. • Knowledge of operational processes, logical thinking, reporting and analysis. • Making daily & monthly reports maintain the SLAs of team. 2)Required Skills: • At least 1 year of experience as a Team Leader in Sales (INTERNATIONAL BPO MUST). • Strong understanding of sales techniques, objection handling, and closing strategies. • Excellent communication and interpersonal skills.Must be analytical and detail oriented. • should have handled a team of 15-20 FTEs. • Ability to coach, mentor, and drive performance in a high-pressure environment. • Experience working with CRM tools and sales reporting 3)Perks & Benefits: • Performance-based incentives • Benefits of Insurance • Exciting and dynamic work environment • Attendance Bonus • 5 Working Days • US Shifts Interview Timings: 6.30pm till 9.00pm (Monday to Friday) 4) Location: Sanpada,Navi Mumbai , Maharashtra 5) Contact Number: 8097181658 (HR Nova)
Company Description BROCUS IT SOLUTIONS PVT LTD is a leading provider of BPO services based in Navi Mumbai. Our company delivers customized, cost-effective solutions to manage the administrative back-office functions of major companies. Leveraging India’s vast pool of talent and English-speaking professionals, we help organizations improve business processes and workflow, thus driving growth. In addition to BPO services, we offer SEO, Marketing, and Support services, positioning ourselves as a comprehensive solutions provider. Role Description This is a full-time, on-site role for a Marketing Manager located in Mumbai. The Marketing Manager will be responsible for developing and executing marketing strategies, managing marketing campaigns, overseeing content creation, conducting market research, and coordinating with different departments to ensure alignment with overall business goals. This role requires day-to-day management of marketing activities and close collaboration with the sales and product teams. Qualifications Marketing Strategy, Digital Marketing, and Marketing Campaign Management skills Content Creation, Content Strategy, and SEO optimization skills Market Research, Data Analysis, and Trend Analysis skills Proficiency in Marketing Tools and Software Excellent written and verbal communication skills Ability to work collaboratively within a team and with cross-functional departments Bachelor's degree in Marketing, Business, or a related field Experience in the IT industry is a plus Perks & Benefits: · Attendance bonus · Benefits of insurance · Fixed night shifts – No rotational or graveyard shifts · 5-day work week · A dynamic and growth-oriented work culture CTC: 10 LPA UPTO Call HR: 9967718747 Can Drop Resume : hr@brocussolutions.com
We are looking for a highly motivated and results-driven Sales Team Leader to manage and enhance performance within our international BPOs. As the ideal candidate, you will play a crucial role in coaching and mentoring a team of sales agents, optimizing conversions, and ensuring that sales targets are consistently met. Your responsibilities will include driving high conversion rates for both inbound and outbound sales, implementing effective sales strategies to overcome objections and close deals, analyzing sales trends to enhance performance, and maintaining SLAs of the team through daily and monthly reports. You should have a proven track record of team handling, sales expertise, and KPI management. To excel in this role, you must possess at least 1 year of experience as a Team Leader in Sales within an INTERNATIONAL BPO setting. A strong understanding of sales techniques, objection handling, and closing strategies is essential. Excellent communication and interpersonal skills, along with analytical and detail-oriented capabilities, are crucial. Experience in handling a team of 15-20 FTEs, coaching and mentoring team members, as well as working with CRM tools and sales reporting, will be advantageous. In return for your contributions, we offer performance-based incentives, insurance benefits, an exciting and dynamic work environment, attendance bonus, 5 working days, and US Shifts. The location for this position is Sanpada, Navi Mumbai, Maharashtra. If you are ready to take on this challenging yet rewarding opportunity, we invite you to join our team and make a significant impact in driving sales performance and team success. Interview Timings: 6.30pm till 9.00pm (Monday to Friday),
Position: US Payroll Specialist – Healthcare Staffing Exp- 2+ yrs Location: Mumbai Shift timings: US Shift (7pm to 4 am) Notice period: Immediate - 15 days 🗳️ Job Requirement : Strong knowledge of payroll systems and software (e.g., ADP, Paychex, Signature, or similar platforms). In-depth understanding of payroll tax regulations, deductions, and reporting requirements. Proficiency in Microsoft Excel and other office software. Strong attention to detail and problem-solving abilities. Excellent communication skills for interacting with employees and management 🔎 What We’re Looking For: US payroll experience Strong communication and interpersonal skills. Ability to adapt and grow with the team.
Job Summary: The IT System Administrator has to design, organize, modify and support the organization’s computer systems. These professionals have to upgrade and manage the software and hardware. The IT System Administrator should handle any issues related to Local Area Networks (LAN), Wide Area Networks, and Network segments. It is the System Administrator who maintains operating systems, business applications, security tools, web-servers, email, laptop, and desktop PCs. Essential Duties and Responsibilities: Responsibilities: Installing, configuring and maintain servers and networks; Overseeing system performance and troubleshooting issues; Creating a backup and safeguarding the data if there are any hindrances; Performing system upgrades following new releases; Maintaining internal documentation through Wiki, Performing account setup. Sustaining network integrity, server deployment, and security. Monitoring and maintaining network servers such as file servers, VPN gateways and intrusion detection systems Ensuring high-level security and efficiency resulting in 100% output. Install and configure software and hardware Manage network servers and technology tools Set up accounts and workstations Monitor performance and maintain systems according to requirements Troubleshoot issues and outages Ensure security through access controls, backups and firewalls Upgrade systems with new releases and models Develop expertise to train staff on new technologies Monitoring system performance and security, implementing measures to ensure data protection and network integrity. Build an internal wiki with technical documentation, manuals and IT policies Requirements: Proven experience as a System Administrator, Network Administrator or similar role Experience with databases, networks (LAN, WAN) and patch management Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery Ability to create scripts in Python, Perl or other language Familiarity with various operating systems and platforms Resourcefulness and problem-solving aptitude Knowledge of email client software MS-Outlook Local Users, Groups Management and Access Control management on network resources. Installing Network Printer on Desktop. Troubleshooting all problems related Domain & Microsoft Outlook 2003, 2007 & 2010. Qualification And Experience Required: BSc/B.A. in Information Technology, Computer Science You could be: responding to technical support calls from end users of computers and software applications setting up and installing new computers, networks and software Setting up user accounts and profiles on the network installing updates, known as patches, to software applications installing and configuring operating systems, anti-virus software and other like Microsoft Office diagnosing and fixing network problems and hardware or software faults maintaining inventories of hardware and software Managing backups of servers, in case of data loss Keeping a record of issues and faults along with solutions, for future reference. Perks & Benefits: o Benefits of Insurance . 5-day work week (Saturday & Sunday off) Attendance Bonus US Shifts Industry Outsourcing and Offshoring Consulting
We are seeking a dynamic and experienced Digital Marketing and Web Development Manager to lead a multidisciplinary team of Web Developers, SEO Experts, and PPC Marketing Specialists. The ideal candidate will be responsible for strategizing, coordinating, and delivering digital marketing and web development projects while ensuring optimal performance across all channels.Roles and Responsibilities: Team Leadership and Management: · Lead, mentor, and manage a team of web developers, SEO specialists, and PPC marketing experts. · Set clear goals, performance metrics, and KPIs for the team. · Foster a collaborative and innovative work environment. · Conduct regular performance reviews and provide constructive feedback. Project and Strategy Management: · Develop and execute digital marketing strategies that align with business objectives. · Oversee the design, development, and maintenance of user-friendly, optimized websites. · Manage SEO strategies to improve organic search rankings and website traffic. · Plan and manage PPC campaigns across Google Ads and social media platforms, optimizing for ROI. · Collaborate with stakeholders to define project scopes, timelines, and deliverables. SEO and Content Optimization: · Ensure on-page and off-page SEO best practices are followed. · Analyze keyword research, website performance, and implement optimization strategies. · Work with content creators to develop engaging, SEO-friendly content. PPC Campaign Management: · Monitor and optimize Google and Facebook Ads campaigns to achieve business objectives. · Analyze campaign performance, report key insights, and adjust strategies for maximum ROI. · Manage campaign budgets and allocate resources effectively. Data Analysis and Reporting: · Analyze web traffic and campaign performance using tools like Google Analytics, Google Tag Manager, and other tracking software. · Create and present regular reports on KPIs, ROI, and team performance. · Provide actionable insights to stakeholders. Stakeholder Collaboration: · Act as the primary point of contact for digital marketing and web development initiatives. · Work closely with sales, product, and customer support teams to align strategies. Preferred Qualifications: · Certifications in Google Ads, Analytics, or Facebook Blueprint, Seo Expert, Knowledge on word press. · Experience in conversion rate optimization (CRO). · Familiarity with UX/UI principles. Perks & Benefits: ü Monthly Incentives ü Benefits of Insurance ü Attendance Bonus ü 5 Working Days ü US Shifts Location: On-Site (VASHI-NAVI MUMBAI) CTC : 10 LPA (TILL)
Job Summary: We are seeking a dynamic and results-driven US Healthcare Recruiter to join our growing team. In this role, you will be responsible for sourcing, screening, and placing qualified healthcare professionals across various specialties and locations within the US healthcare system. Key Responsibilities: Source and recruit qualified healthcare professionals (RNs, LPNs, CNAs, Allied Health, etc.) through job boards, databases, referrals, and social media Conduct initial screening and interviews to assess candidate fit Build strong candidate pipelines for current and future job openings Coordinate interviews between candidates and clients/hiring managers Maintain strong relationships with candidates throughout the hiring process Ensure compliance with all federal, state, and healthcare-specific regulations Use applicant tracking systems (ATS) to manage recruitment processes and documentation Collaborate closely with account managers and clients to understand hiring needs and priorities Qualifications: 1–3 years of healthcare recruiting experience (agency or in-house preferred) Knowledge of US healthcare roles, licensing requirements, and credentialing processes Excellent communication and interpersonal skills Ability to work in a fast-paced, results-driven environment Familiarity with ATS platforms and recruiting tools (e.g., Bullhorn, JobDiva, LinkedIn Recruiter) Bachelor's degree preferred but not required What We Offer: Competitive salary + commission/bonus structure Growth opportunities within a rapidly expanding team Supportive team environment with ongoing training and development Access to industry-leading recruiting tools and technologies
Team Leader - (Sales (US Home Security Process)-WFO We are seeking a highly motivated and results-driven Sales Team Leader to manage and drive performance in our international BPO’s US home security process. The ideal candidate will be responsible for coaching and mentoring a team of sales agents, optimizing conversions, and ensuring sales targets are met. 1. Roles and Responsibilities: • Candidates should have experience of Team Handling/Sales/KPIs. • Drive high conversion rates for both inbound and outbound sales. • Implement sales strategies to overcome objections and close deals effectively. • Analyse sales trends and take corrective actions to improve performance. • Demonstrated ability to work effectively either as an individual or member of a team and relate effectively with staff on all levels. • Knowledge of operational processes, logical thinking, reporting and analysis. • Making daily & monthly reports maintain the SLAs of team. 2)Required Skills: • At least 1 year of experience as a Team Leader in Sales (INTERNATIONAL BPO MUST). • Strong understanding of sales techniques, objection handling, and closing strategies. • Excellent communication and interpersonal skills.Must be analytical and detail oriented. • should have handled a team of 15-20 FTEs. • Ability to coach, mentor, and drive performance in a high-pressure environment. • Experience working with CRM tools and sales reporting 3)Perks & Benefits: • Performance-based incentives • Benefits of Insurance • Exciting and dynamic work environment • Attendance Bonus • 5 Working Days • US Shifts Interview Timings: 6.30pm till 9.00pm (Monday to Friday) 4) Location: Sanpada,Navi Mumbai , Maharashtra
Position Summary: We are seeking a detail-oriented and reliable Payroll Specialist to manage payroll processing for our healthcare staffing team. The ideal candidate will ensure accurate and timely payroll for our healthcare professionals while maintaining compliance with industry regulations. This role involves handling payroll functions, benefits administration, and responding to employee payroll Key Responsibilities: · Payroll Processing: Accurately process payroll for all healthcare staff, including hourly and salaried employees. · Time and Attendance Management: Ensure timesheets and attendance records are accurate and submitted on time. · Employee Inquiries: Respond to payroll-related questions and concerns from employees, resolving discrepancies promptly. · Compliance and Reporting: Maintain compliance with federal, state, and local payroll regulations, including taxes, benefits, and other deductions. · Benefits Administration: Oversee the proper deductions and enrollment processes for healthcare benefits, retirement plans, and other employee perks. · System Management: Utilize payroll software to track and report compensation data, ensuring all records are accurate. · Tax Filings: Prepare and submit payroll tax reports, ensuring all payroll taxes are correctly calculated and remitted to the appropriate authorities · Record Keeping: Maintain employee payroll records, ensuring confidentiality and compliance with applicable laws. · Collaboration: Work closely with Onboarding, accounting, and management teams to ensure accurate financial reporting and staffing levels Qualifications: Education: High school diploma required; Associate's or Bachelor’s degree in Accounting, Finance, or related field preferred. Experience: At least 2-3 years of payroll experience, preferably in healthcare staffing or a related industry. Skills: · Strong knowledge of payroll systems and software (e.g., ADP, Paychex, Signature, or similar platforms). · In-depth understanding of payroll tax regulations, deductions, and reporting requirements. · Proficiency in Microsoft Excel and other office software · Strong attention to detail and problem-solving abilities. · Excellent communication skills for interacting with employees and management. Familiarity with ATS platforms and recruiting tools (e.g., Bullhorn, JobDiva, LinkedIn Recruiter) Bachelor's degree preferred but not required What We Offer: Competitive salary + commission/bonus structure Growth opportunities within a rapidly expanding team Supportive team environment with ongoing training and development Access to industry-leading recruiting tools and technologies
You will be joining BROCUS IT SOLUTIONS PVT LTD, a prominent BPO services provider located in Navi Mumbai, as an HR Manager for International BPO operations. In this full-time, on-site role, your responsibilities will include managing the recruitment process, employee relations, talent management, compliance with international regulations, and fostering employee engagement initiatives. Your role will involve overseeing HR policies, collaborating with various departments, and ensuring an efficient work environment. To excel in this position, you should possess experience in recruitment, talent management, and employee relations, along with a strong grasp of HR policies, workforce planning, and regulatory compliance. Effective communication, interpersonal skills, and negotiation abilities are essential, as you will be leading HR functions in a dynamic BPO setting. Your track record should demonstrate proficiency in bulk recruitment for international processes, leadership qualities, decision-making skills, and the capacity to thrive under pressure to achieve recruitment targets. Your key responsibilities will revolve around talent acquisition and workforce planning, involving high-volume hiring for international processes, recruitment strategy development, sourcing pipeline management, and ensuring high-quality hiring within stipulated timeframes. Additionally, you will be leading a team of recruiters and HR executives, monitoring performance metrics, overseeing HR operations like onboarding and documentation, and nurturing employee engagement through relevant programs aligned with international BPO culture. As an HR Manager, you will play a crucial role in coordinating the performance appraisal process, addressing underperformance issues, ensuring compliance with labor laws and HR standards, maintaining HR MIS, and preparing for audits. Your preferred attributes should include a proactive approach, adaptability to fast-paced environments, a target-oriented mindset, and flexibility in work timings to align with global operations. If you thrive in a challenging yet rewarding environment and have the requisite qualifications and experience, this role offers a competitive salary range of 5 Lacs LPA to 6 Lacs LPA.,
The ideal candidate for this position should possess a diverse set of skills and experience in strategic business development within the healthcare sector. As a Business Development Manager, you will be responsible for developing and implementing strategic plans to achieve growth targets, expand client base, and increase revenue. Your primary focus will be on lead generation, client acquisition, relationship management, market analysis, team leadership, email strategy, reporting, contract negotiation, and collaboration. You will be expected to identify and pursue new business opportunities within the healthcare industry, including hospitals, clinics, and specialty care centers. Your role will involve acquiring new clients, securing contracts through presentations, proposals, and negotiations, and expanding existing accounts. It is essential to have a strong understanding of Vendor Management Systems (VMS) and vendor panel onboarding processes. Building and maintaining relationships with key stakeholders, decision-makers, and influencers in the healthcare industry is crucial for driving long-term partnerships and client satisfaction. You will also be required to conduct market research to stay informed about industry trends, competitor activities, and emerging opportunities, which will guide strategic decision-making. In addition, you will lead a team of business development professionals, providing mentorship, guidance, and performance evaluations to ensure high levels of productivity and effectiveness. Monitoring and reporting on key business development metrics such as lead generation, client acquisition, and revenue growth will be part of your responsibilities. You should have a proven track record in sales and a solid understanding of sales processes and business development principles. Excellent communication skills, both verbal and written, are necessary for effective client handling and bridge-building, as well as for developing and implementing business development plans and campaigns tailored to the healthcare sector. The ability to multitask, prioritize, and manage time effectively, coupled with an openness to learning new solutions and technologies, will be essential for success in this role. Moreover, you should be proficient in contract negotiation, ensuring alignment with company objectives and compliance requirements. Collaboration with internal teams, including product development, customer service, and compliance, is key to ensuring that client needs are met and service delivery exceeds expectations. Please note that this position is based in the office environment. If you possess the required skills and experience and are looking for an exciting opportunity in healthcare business development, we encourage you to apply for this position.,
Roles & Responsibilities 1. Deliver soft skills and technical skills training on all aspects of the sales voice process. 2. Conduct classroom and on-the-job training (OJT) to support new hires during transition to the production floor. 3. Perform skills gap analysis, prepare engaging learning material, and evaluate performance after each training session. 4. Design, update, and maintain training manuals, content, guides, and course materials. 5. Demonstrate strong analytical, probing, presentation, and coaching skills to improve overall team effectiveness. Desired Candidate Profile 1. Experience as a Trainer for sales voice process (preferably US Shift/BPO domain). 2. Comfortable working in night shifts (US Process) and work from office environment. 3. Excellent communication and presentation skills – both verbal and written. 4. People-oriented, patient, approachable, and capable of motivating trainees. 5. Proficiency in soft skills, voice & accent, technology skills, sales training, and the ability to give constructive feedback positively. Perks & Benefits • Gratuity benefits • Benefits of insurance • 5 Days Working (Saturday & Sunday off). Interview Details • Timings: 7:30 PM – 9:00 PM (Monday to Friday) • Mode: Walk-in / Scheduled Interview at Office
We are seeking a performance-driven Google AdWords Advertiser / PPC Specialist to create, manage, and optimize high-converting paid campaigns across Google Ads and other PPC platforms. You will be responsible for full-funnel campaign execution—from keyword research and audience targeting to bid optimization and performance analysis—aimed at achieving measurable business goals.Roles and Responsibilities: · Develop, launch, and manage PPC campaigns across Google Search, Display, YouTube, Shopping, Call-Only, and Performance Max. · Conduct in-depth keyword research and competitive analysis to drive campaign relevance and efficiency. · Write high-converting ad copy and collaborate with design teams to create engaging visual assets. · Continuously monitor and optimize campaigns based on key performance metrics (CTR, CPC, CPA, ROAS). · Implement and refine bidding strategies, budget allocations, and audience segmentation. · Run A/B and multivariate tests on ad creatives, landing pages, and targeting strategies. · Ensure accurate tracking and attribution using Google Analytics, Google Tag Manager, UTM parameters, and conversion pixels. · Generate insightful reports and dashboards using tools such as Google Analytics and Google Looker Studio (Data Studio). · Stay up-to-date with Google Ads algorithm changes, new features, and industry trends to implement innovative campaign strategies. · Collaborate closely with the SEO, content, design, and marketing teams to ensure messaging alignment and cohesive customer journeys. · Troubleshoot and resolve issues related to campaign tracking, ad disapprovals, or conversion discrepancies. Qualifications : · 2+ years of hands-on experience managing Google Ads campaigns (Search, Display, Shopping, YouTube). · Proficiency in Google Ads, Google Analytics, Google Tag Manager, and conversion tracking setup. · Experience with PPC automation tools, scripts, and budget pacing tools. · Strong analytical skills with the ability to interpret performance data and translate insights into actions. · Proficiency in Excel or Google Sheets for data manipulation and reporting. · Excellent verbal and written communication skills. · Ability to craft compelling ad copy and optimize landing pages to improve conversions. · Google Ads Certification preferred. · Agency experience will be a plus. Preferred Qualifications: · Experience managing campaigns on Facebook Ads, LinkedIn Ads, Bing Ads , or other PPC platforms. · Knowledge of eCommerce advertising , including Google Shopping and Performance Max. · Familiarity with Looker Studio (formerly Google Data Studio) for building performance dashboards. · Experience with Remarketing , Custom Audiences , and Display/Video campaign strategies. · Basic knowledge of SEO and its relationship with SEM. Perks & Benefits: ü Monthly Incentives ü Benefits of Insurances ü Attendance Bonus ü 5 Working Days ü US Shifts (Fixed Night Shift) Location: On-Site (VASHI-NAVI MUMBAI) CTC :5 LPA max
Company Description Brocussolutions is a leading provider of BPO services in Navi Mumbai, specializing in administrative back-office functions for major companies. As one of the best BPOs in Navi Mumbai, we offer customized and cost-effective solutions tailored to meet unique business needs. Our services help organizations enhance business processes and workflows, leading to increased efficiency and performance. In addition to BPO services, we also offer SEO, marketing, and support services. Role Description This is an on-site, full-time role for a Quality Analyst based in Mumbai. The Quality Analyst will be responsible for ensuring the quality of services delivered, performing quality control procedures, and maintaining quality assurance protocols. Day-to-day tasks include analyzing data to identify areas of improvement, implementing quality management strategies, and communicating findings and recommendations to the team. Qualifications Strong Analytical Skills for data analysis and improvement identification Experience in Quality Control and Quality Assurance procedures Quality Management skills to develop and maintain quality standards Excellent Communication skills to convey findings and recommendations clearly Attention to detail and problem-solving abilities Bachelor’s degree in a relevant field Previous experience in a quality assurance or quality control role is a plus